the entire restaurant was filthy, my mother witnessed a female employee come out of the bathroom stall walk out of the bathroom without washing her hands and proceed to touch people's food and orders. Trash was all over the floor and in cubby holes, the tables were covered in food crumbs and sticky. read more

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Taco Tuesday and Taco Bell. Life is good. We had the cheesy beef burrito and double stack taco with loaded nachos. The place was clean, and the service was quick. Ordering was done at a kiosk and went off smoothly. This is our favorite Taco Bell in town and a fantastic spot for Taco Tuesday daddy-daughter night! read more

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When I get food from this location it's cold and very little meat, I love the cheesy gordita crunch but here the soft tortilla isn't warm and the cheese between the hard and soft isn't melted. Also most of the time the order isn't correct when I get it.I'm not sure the place has an actual adult manager or if it's all kids who don't care about what they are selling but I have stopped going here. read more

I don't know if this is the worst Taco Bell location I've ever been to, but it has to be one of the worst. The food is always cold and items are often missing when I go through the drive-through. Today, Giovanni was extremely rude at the drive-through, and I won't be coming back. read more

Beef 5 layer burrito is a scam. There is no beef in the burrito. Need to bring back the Taco Bueno chains. They had real beef and the picante sauce was freshly made in the store, not in a package. read more

I have came many times but recently it has been terrible. I ordered my usual, a number three no tomato which is three supreme tacos with no tomatoes. But when I got my food I got one supreme taco and a burrito supreme. I don't even like burritos and I did not get all my food. The person giving my food was also so rude. read more

The Good: at least the lobby was open. The Bad: Employee refuse to take our order, she direct us to the door. The interface in the kiosk was awful. So we simply left. The Ugly: Duh! Poor customer service. Management should notice that there is competition nearby. Your employee are running your business to the ground. Went to Freddie's and their service was superb. read more

would have given them zero stars, but as yelp requires the minimum of one star, i suppose ill give them one. worst fucking taco bell experience i've ever had. no one greeted me coming in, EVERYONE was in the back, no one even at the registers. after waiting 15 minutes for my food, i realized it was just sitting on the counter getting cold. no one called my name like they had for customers before me. on top of that, they burnt my fucking quesadillas read more

They handed my order to the car in front of me , then stuck one bag inside the other (crushing my Mexican pizza), and handed it to me. When I did finally get my order, I only had one item of the four I was supposed to have. Done. Not going back to this location. read more

Have been waiting over 40 minutes for a mobile order. Drive thru was closed so they told me to come inside. Never checked my order in and kept telling me mine was next. But in reality they never checked me as here to pick it up. Huge lack of communication between the person on the speaker to the rest of the team read more

I ordered the new grilled cheese burrito. The picture and description show that it has those little red fiesta strips in it, but mine didn't come with any. I asked for the sour cream to be taken off, not the fiesta strips. Basically paid $5 for beef and rice. Waayy overpriced and disappointing. read more

Taco Bell - Didn't ask for no fiesta strips, only no sour cream - Fast Food Near Me - Temple, Texas

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Food taste bland. The service can be quick but sometimes slow only thing I would consider are the hard taco or soft taco but anything else. Idk read more

VERY poor service. Ordered & paid online. Waited ONE HOUR for order!!!!!! Never order online!!!! Never pay online!!!! They take your money then give you poor service!!!!! read more

Taco Bell used to be really good and I loved their tacos but they changed and reduced the amount of meat to 1 tablespoon and fill it with lettuce and a pinch of cheese. read more

Usually decent. But tonight I ordered the steak nachos box. The picture sure makes them look appetizing. But when you open the box, appetite lost. Especially when the chips are so stale you'd think they were 3 weeks old. Went on Sunday July 28th,2019. Service was good and food was what you'd expect. But come on is this what you call nacho fries bell grande. This was more like nacho fries pequeño. read more

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I was so excited for my nacho fries, I was convulsing with excitement I was so happy. I get home to find... NO NACHO FRIES!!!!!! Way to ruin my day Taco Bell.. read more

Food was okay fries are over seasoned!! No one at front cashier and the take for ever !! No manager on duty or someone responsible enough to say "I'm sorry we are working on your order" the whole staff needs to be retrained! First and last time at a Taco Bell ! read more

Came in wanting some late night tacos. Online it said they were open till 2 am. But tell me why we get there 20 mins before they close and they're crew members are walking out done for the night. That's wrong in every way. For someone who used to work at Taco Bell. That's a big no no when it comes down to it. Change your time . Or maybe get people who actually will work up until they're scheduled time. Stop giving people the expectation that you guys are open when you aren't. Smh read more

Greeted as you walk in, fast; friendly service and good quality food. Always clean and tidy.

I placed an order to go. I've been waiting for 20 minutes. and it's still not ready. they had lost my order and had to remake it

We've been going to Taco Bell once a week for the past couple of months. This visit we were shorted a doritos taco, given hot sauce when it clearly says 10 mild sauces on the receipt, given cinnamon twists even though we requested chips and cheese sauce instead and were told that would be fine at the speaker. Had to pull around and park to go in and get the doritos taco and we told them it was fine that they didn't give us the chips and cheese sauce since they did not change it in the system and still showed cinnamon twists on the reciept Then almost as a slap in the face (like hot sauce instead of mild wasn't) they threw 2 more orders of cinnamon twists in the replacement bag. There was one car infront of us and none behind us. How does this happen? Now, we have been coming back for the mexican pizza. The first 3 orders they took little while to make, which is fine, I want it right not fast and wrong. Then, the next 2 orders placed came out so quickly you could tell they were making them in advance and they were sitting there awhile because they would be soggy. Also last time they shorted us a taco so that's why we don't leave without checking the bag. read more

Taco Bell - Fast Food Near Me - Temple, Texas

Consistently the WORST Taco Bell I've ever visited. There is ALWAYS something wrong with the order every time I come here. I tried to be patient about it through the pandemic & I realize that things happen, but something is wrong every. single. time. Wrong stuff on nachos, a taco missing something, no cheese for nachos, wrong drink...it never ends. I can always count on something being messed up. There's always an issue, & the line is always at least 10 cars long. If you check the bag and find an issue, they just have you wait in the insanely long line again. Save your money, save your time - go somewhere else. read more

Well cars in parking lot and people walked out with food. Myself and 3 others at drive thru nobody took our orders. Why is it so hard to provide even halfway decent service. Serve people close will never go back to this trash location read more

Even by lowering to Taco Bell expectations this place has gone down hill and still didn't earn beyond a star. Their staple is crunchy tacos. Recently the taco shells were stale. How do you mess that up? No need to go back now. read more

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Went through the drive thru and say there forever for someone to take my order and they never did even though they were open for another 30 mins. Eventually drive off read more

the food there is normally really good and I go there sometimes but today one they gave me some soggy nacho fries and a flat Dr. Pepper they are really good at their jobs but today was just not it then I asked for mild sauce and e ended up getting fire and hot and I can't have that but it's no big deal on the sauces but today was just not the day!!! read more

Went through the drive thru last night. The attendant was rude and even cussed over the intercom. When I got my food, the bill was $20. One of the items wasn't even there! They literally roll d a tortilla up and put it in the wrapper dry. I'm disgusted. This is a brand new restaurant! Guess they won't last long. read more

First time trying this Taco Bell and it was very disappointing. They messed up our order, gave us no sauce even though we asked for sauce and the tacos had barely any meat on them. It was like eating lettuce in a tortilla. We will never use this Taco Bell location. read more

I ordered 3 frito burritos and a large DP Monday the 9th of July. Before I made it to my next job site in Austin. I could feel my stomach upset. I havent been feeling well at all since. I cant keep anything down. I'm missing work opportunities because I need to be near a restroom. I'm exhausted and dehydrated. The burritos were poorly wrapped. Omg I'm not eating at that location again. read more

We live close by so we've been here a few times.Order is always prompt and correct. Manager and workers are clean looking and friendly

Slowest Taco Bell in history. Friday night, almost empty, light drive thru traffic. 15 minutes, still no food.

This rating is customer service only.... of course I love Taco Bell and the food is exactly what you're paying for when you go to a fast food place. Every time I come to this Taco Bell, the service is quick and everyone is so nice! Which isn't easy to come by at a Taco Bell. I always ask for extra sauce because that's just who I am and the drive thru employee is always happy to give me more. One of the better Taco Bell's I've been to in the Waco/temple area. read more

It is unfortunate that I have to write this. My kids love Taco Bell so we dropped by tonight for a bite to eat. The drive thru had seven cars and that should have been a warning. We went in and ordered right away, but then watched as the single cook in the back has literally slogged through the job. A new leader untrained kept coming to the front counter apologizing and offering cinnamon twists to anyone listening. After being in the restaurant for 20 minutes with my 5 kids and wife, a few other staff members wondered into the kitchen from the back of the house. At 35 minutes, my patience was at an end. We requested our money back and walked past four other families waiting for food and into a parking lot filled with cars who were not being served either. We headed across the street to Hat Creek and had our food within five minutes (hot and fresh), and it was 2 dollars cheaper. So long Taco Bell. read more

okay so i come here almost everyday to get a baja blast freeze through the drive thru, but this time decided to come in and get that as well as cinnamon twists. i took a bite of one, put it back in the bag and gave it back to one of the workers because it didn't have enough cinnamon/sugar, and they PUT IT BACK WHERE THEY KEEP ALL OF BAGS OF CINNAMON TWISTS. like under the warmer thing! i said i took a bite and put it back in the bag you shouldn't put it back (they should've thrown it away regardless??) and they just gave me a look and put it with the rest and grabbed a different one and gave it to me. i'm never getting food from this location again read more

30 minutes in line, it's taken 4 minutes per car ahead of us on average, there's a line of cars behind us.... I'm getting ready to pull out.

The manager on shift right now is a poor excuse of a manager and looks stoned and acts that way too. Very impatient. Don't even greet people and honestly me me want to NEVER eat here again.I saw him be so ugly to a lady just a minute ago just for complaining about her order being incorrect. Se basically paid over 6 bucks for a 3.50 Mexican pizza.(guess adding extra stuff) and they still didn't get it right and he was so ugly I turned around and walked out.Will never eat there while he is in shift read more

Although this may be a very minute issue to most, the customer service aspect was off today and it absolutely was enough for me to avoid this location in future even though it is right down the street. Breakfast being my favorite and sometimes only meal of day to my knowledge across the board w Taco Bell is served till 11. I love their breakfast and frequently miss the 11 o'clock time frame, however today I didn't... I was there at 10 to order and was told they had stopped serving breakfast.. I asked why it was different time than other locations and was told it was at 11, however they just chose to stop serving already.... REALLY?! since when does that even happen that you just choose to stop when it's now not a certain time... it's bad enough that it isn't served all day like many other franchises have gone to. Did you run out of eggs, lose your breakfast cook..? What was it?! I totally would have understood if I was given a reason. Way to start my day of w me feeling irritated! read more

Service was quick and very friendly. The store was very clean. The food was hot, fresh, and fast. The price is always on point. I know I can go there and not pay an arm and a leg and get food that is a decent quality. Some of the other locations around town are not as good. read more