Unacceptable spinach, artichoke and cheese soufflé. I've had the soufflé at other locations but the one here was not fresh and rather cold. Unfortunately don't think I'll be coming back to this location. read more

Panera Bread - Soufflé - Sandwiches Near Me - Salinas, California

bacon bits in a sandwich, cleanliness was average customer service needs to learn how to read our order was incorrect and for the price we paid it was outrageous, Sylvia should train her workers better. We will not enter another Panera they are to cheap on there ingredients, we are senior citizens!, they have lost our business! read more

If you like American breakfast this is a good place. Their oatmeal is delicious. Try their soufflé. I recommend the four cheese soufflé and the spinach artichoke soufflé. The Asian Citrus Chicken Salad is so good. The coffee is good. The place is nice and clean. Not crowded at all. The customer service is good. read more

Was hesitant on Panera but decided to try it a few days ago. And my wife and I loved the soup and sandwich duets I believe. We also enjoyed the cold teas they had very flavorful. And the service was great. Went back for breakfast with our daughter. And I have to say they sandwiches were great customizing them is easy and the options not vast but some spinach and tomatoes on my sandwich made it better. The bread I have to say is delicious. But most of all the customer service is what will keep me coming back. Especially Alex what an awesome experience helped us in correcting a situation and was so friendly and polite. Keep up the great work we will be frequenting this Panera more often. read more

We went to the drive through today and spent over $30 on two meals to get home and realized that both of our sandwiches were bread, meat and spread only.... it seems like someone forgot to assemble the sandwiches to competition. read more

Panera Bread - Sandwiches Near Me - Salinas, California

The place is amazing. Their soup in a bread bowl is way above 10 out of 10. Although it's a bit more expensive than Chick Filla it's food is organic and healthier than the fries food place. Plus they do fundraisers for clubs who desperately need money to do the stuff they want. If there was a Panera Bread in my neighborhood I would definitely work there and dine there as well. read more

Panera is one of my favorite chain restaurants and this place usually delivers with the quality, although you have to be sure to double check your order because they tend to forget items. This past visit I had to go back up to ask for my pastry which they forgot, which isn't a big deal but would've been disappointing if I had done take out. Our cashier, Hannah, was super friendly and patient as we decided what to eat. She even came back to check on our table which we really appreciated. read more

Panera Bread - Sandwiches Near Me - Salinas, California

Today I ordered The $12 Signature Take Chicken Sandwich - it came on a large brioche roll and took awhile to make I guess because of the drive in lane not so much the number of people inside. Bottom line, it was pretty bland and dry - almost tasteless and certainly not worth the price. I think what this needs is tomatoes - or maybe pickles and much more of the Garlic Aioli but I won't be ordering it again. I might try their pizza if I ever come back and then maybe a soup - I guess I'm not a fan of their sandwiches. read more

I never liked Panera because it's so pricey and it's not even that good for the price. But I gave it another try. I was feeling sick and ordered a sandwich, soup and coffee via door dash. I didn't receive my coffee. Door dash offered me a store credit and told them I didn't want it. I want a refund because I'm never going to get food from Panera again. read more

I love Panera, but this the most unorganized and un-trained spot I've come across. Today was the 3rd I've come to pick up my order and for the 3rd time it was not ready. The 1st time I placed my online order the previous night they didn't even make the bacon souffle that morning when I went to pick it up. Waited a week, this time went inside to order. Was told they didn't have enough time that morning to make them so I just ordered a large ice tea... was told sorry "we are out of large cups". 3rd time... ordered online the night before and even called that morning to make sure they got my order and that they had the bacon souffle. I was assured by the manager it would be done in 20 minutes. Got there in 30 minutes and I see them picking souffles off the floor in the back. I'm DONE..... Corporate needs to come down and fix all their internal issues ASAP. read more

So disappointed on my $10 salad!! I should've just gone to Safeway and made my own salad but I wanted to try out Panera which there summer salad looked good on the screen but once I got home I looked at it and thought I got ripped off !! Never going back again such a disappointment! I also had a piece of bread just toss in the bag like if someone just ripped it off which it was all just a disappointment!! read more

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They still can't get the toasting of my bagel right I will give it a break for now until they get their issues resolved. This is just 1 of many things they need to work out. read more

Panera Bread - My over toasted bagel my husband said I should eat. Picked at the good parts but at $1.39 for this bagel, I should have given it back - Sandwiches Near Me - Salinas, California

Let me tell you a story; I took my wife here (she is now my wife after almost getting broken up from a few places on yelp, add me and follow my story) Anyways, this place is Panera Bread and now it's in Salinas!! Yay!! Well that's where the fun stops. They do not take your food to the table! What the heck????????? I know, in Monterey, Panera takes your food to your table!! I know, I know! I was disappointed too. They seem to be slower here too. Maybe because they are only a month or so old. I don't care, no excuse. Get your socks into Gear! In a month or so since it's been built, I been here 8-9 times. Don't judge me. But, I wait for my food at the front table. I'm hearing the employees talk stuff, about the other employees. Very unprofessional, take that stuff to the back or outside, gessh!! Again, I'll say it again, this is Panera, expect Panera stuff. It's good. I love it! But I give it bad marks because of the non-drop off of food and the employees. Fix that and I give you a better review. This place won't disappoint if you are used to Panera. Pro: it's Panera in Salinas!!! It's good! Con: employee unprofessionalism, no food table drop off, the place is like 10x10. read more

I am a Panera lover! However this Salinas location is the worst one I have ever been too. I ordered sandwiches off the mobile app which is the one I usually get and different bread without even saying anything. I wanted to make another order and no they do not have what I want. They seriously do not have anything. If you want to go to Panera might as well drive to Seaside because this is the worst location. read more

Not happy , their soup bowl was the same size in volume as their cup of soup for double the price . When I asked why the bowl was so low in volume they replied that's their normal size . So don't buy the bowls but the cup and it's half the price for the same volume . Not coming here again . read more

Leaving this rating in hopes that corporate will read it. General Manager Sylvia is awesome! Polite, efficient, knowledgeable friendly, hard working, attentive. read more

Here's a tip to Panera. If you're out of almost everything on the menu, don't let someone wait in line for five minutes and then have them wait at the intercom for five minutes and then tell them that they're out of everything and put a damn sign on your fucking intercom read more

Ordered $30 chicken soup, group order. We are all sick, and needed something Healthy. Soup arrived more than half broth, barley any noddles, carrots, and chicken. Very disappointed. Had enough food in it for one person. The customer service refunded the whole order. Now we got to find somewhere else to eat read more

I was excited to hear Salinas was getting a Panera, but it's really different to the one in Sand City, and that's not a good thing. No meeting room. No cups near the self pay tablets, which means you need to stand in line anyway to get your drink. No table delivery of food. Slim picking of 3 cookies as choices for the 99 cent add-on for pastries. In Sand City, you can pick almost anything. And both times I've been there, service was slow and apathetic. The positives were that there's plenty of parking and my food orders were correct. I hope this location gets better! read more

I love love love Panera! My preferred "go to" place for something to eat. I've been to the location in Sand City and Gilroy, many times. So obviously, I know what my usual order would taste like. I was super happy when they opened the one in Salinas, because it's not to far from me. I tend to order the same kinds of things. It's been a few times where I order my food here, and it is nothing like what a Panera meal should taste like. Example, instead of putting the right ingredients, they put random ones. I know you can customize your meal, but I did not. My mozzarella was replaced by parmesan. I was supposed to have basil in my sandwich, they put tons of spinach. And all these other mistakes. Worst of all, nothing was said to me about it. To compare it to the location in Sand City, they'll let you know what ingredient they didn't end up having. They'll give you other options. I understand it just opened, so you're learning the ropes a little bit. But everyone loves Panera for what they have to offer. You can't just change the recipes and not provide good customer service. Hopefully they improve, but for now, I'll be sticking to the Sand City location. read more

To my displeasure I ordered the Mediterranean sandwich, with mediocre hummus, un-crisp veggies and the soggiest arugula I've ever laid my eyes on. The bread was the only good component to this dish, and that may be because bread is supposed to be their forte, but even then. I entered this restaurant to tom foolery and shenanigans from the employees, shameful to my innocent eyes. The lemon cookie was simply, a cookie, no lemon in sight. The pumpkin cookie was good though. We'll be back next week to see if there have been any improvements. Signing out, call me, beep me, if you want to reach me. read more

This is a disgrace to humanity This is broccoli mac & cheese in this little piece of garbage cost six dollars horrible never coming again garbage and it taste like fake cheese and the broccoli probably 10 years old and and cost a dollar and the whole thing probably cost one dollar to make in the charging six dollars read more

Panera Bread - Garbage - Sandwiches Near Me - Salinas, California

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The restaurant forgot an item in my order. Totally understandable, everyone makes mistakes. However, to receive a refund you need to return to the restaurant. So, if they make a mistake the burden is on the consumer to make it right. I'm sure many people don't go back making this policy a real money maker for the company. Go somewhere else or check everything twice before you leave. read more

While I typically like Panera, the visit to this location fell short. I ordered a panini which was made with the wrong bread and the amount of chicken was lacking. Overall, the order was correct and staff promptly offered a refund for a bag of mixed scones which was unavailable. I will go to Sand City if a Panera craving strikes. read more

First time here and I found a piece of plastic in my Mac & cheese...the drive thru took a while as well even though we were the only car. read more

Panera Bread - Sandwiches Near Me - Salinas, California

I was excited to hear we got Panera. This also means more vegan options in Salinas. Try the blueberry almond smoothie or the Mediterranean sandwich sour dough with no pesto. Everything bagel is good. I haven't tried the vegan lentil soup. Ok yes you will have to wait in drive through I would expect that at a place like this the food is really good. Surprised by all the complaints, it is a newer store so I'm sure they're still getting used to things. Just order it in if you have an issue waiting in a drive through. Some people ahead of you might have an huge order, and I didn't have an issue with waiting and the food was really good. I have modifications for some dishes and although they have never messed up I have had them forgot an item one time so maybe double check before driving off. read more

I waited 20 minutes for overpriced food and an attitude from a worker. I had ordered a large soup, but received only a cup. When confronting the worker about it she said I only ordered a cup which was fine, but I wanted to see for myself. She handed me the receipt and told me in a passive aggressive tone that I needed to pay if I wanted anymore soup. After already paying 12 dollars for a small soup and sandwich, I told her if I'm hungry I'll just go somewhere else. According to my friend which she didn't realize was with me, she had given me a snarky look behind my back while I was walking away. Overall: Poor service and poor quality of food, don't go here. read more

My last visit was very unpleasant due to their inaccuracy and the long wait. Which is particularly bothersome when the receipt ends with "Accuracy Matters" I went through drive thru because I was on a short lunch. The wait time alone was frustrating but I understand that can be out of their control in certain situations. I ordered a green tea and a half chicken Caesar salad. I had to pull up to their curbside pick up because they were backed up and waited about 5 more minutes. And when I opened my tiny salad box I realized I just paid $6.19 for an ounce of iceberg lettuce and 6 croutons Had I known a half salad meant no meat I would have passed. I would have asked to speak to a manger but I was already pressed for time read more

The summer soup is one of my favorites and the French baguettes it comes with are delicious.

First time visit, Manteca CA, $15 for a half-sandwich and a cup (not bowl) of soup! You gotta be kidding. It was nothing to write home to mother about. Two stars because the side of bread with the soup was good. The bread on the sandwich was dry as a bone. The corn chowder was decent. Won't eat there again. read more

I used to frequent the location in San Francisco however they recently closed so I was happy to find this one in Salinas, Ca. The Bear Claws and Chocolate Croissants were just as delish as I remember. The staff was wonderful, helpful and very friendly. Kudos to Leslie. She was great. I will return to this store when I'm in the area again. read more

I have a coffee subscription and go to the store a couple of times per day to get my coffee. Recently I heard that someone in the store contracted coronavirus and they have been closed for the past few days. The virus spread to a number of employees. They probably won't open until next month. Sad management will not tell you this. They make it seem that they care about your safety but they don't. They should close down or get new management. I'm cancelling my subscription. read more

Past few times I've been my order was right and the food good and tasted fresh. Will continue to frequent this location !

Multiple tables were dirty. One of the spoons given to us had food stuck to it. The lady at the counter had to be reminded to give a receipt. read more

My go to spot for a good sandwich! I usually get the heritage ham and cheese with extra mustard and mayo. Always good and satisfying. I am a bit surprised to see some negative reviews. I've come here so many times and always had a good experience. read more

I've been to Panera (Salinas Location) over 10 times and the experience was awesome every-time. I decided to go through the Drive-Thru for the first time and let's just say it was a let down. I ordered a chicken & bacon flatbread pizza. Mind you I've ordered this every time I've gone! Got home and seen this. Looked like a newbie just plopped everything in one spot & forgot a couple ingredients. Definitely coming back... but I will never forget! read more

Panera Bread - Chicken and bacon flatbread Pizza - Sandwiches Near Me - Salinas, California

Bad food, soda tasted old, poor service and no knowledge of the menu items!! Not going back, this was their second chance!

Great food and even better staff!!!!!!!!!!! We ate on the patio and had a great lunch!!!!!

This place has gone down hill fast. I ordered the roasted turkey avocado blt and this is the second time it was sloppy and disgusting. The turkey was dry and brown. The lettuce was soggy and made the bread soggy. The tomatoes were over ripe and they put a ton of mayonnaise on the sandwich. Too often they run out of things, or they forget the order. They changed the ingredients on the Baja Mac n Cheese and now it tastes awful. This establishment hasn't gotten lazy. Go to sand city. This place is trash. read more

I've been to this place around 5-6 times, they rarely have what foods I ask for. They seem to always be out of stock for most foods, even simple things like a plain bagel (at 10 am). Half the time if you have a specific request will they follow through with it. Staff were very friendly, I've had better experiences at different paneras. Unless you have something specific you want from here I would go somewhere else. Blazin' bagels across the street has better bagels with a bigger selection. read more