This to be the best Panera I've ever been into. Everything is nice and clean and put together. Everyone is kind, friendly even though I ordered my phone app. They still asked me when I picked up my cup. If I was sure I didn't want something else. I said no thank you I'm all set. When you walk in and say hi, they say hello which is most places do that. Every place is super friendly. I always find it my go to Panera Bread and matter where it is across the country that everything is perfect. It's exactly the same from one restaurant to the next and never have to be curious if something is going to be different. The bathrooms are clean and well kept up as well as beverage stations, etc.. This one really is not that far off the highway right off the New York thruway it is a 10th of a mile so it's perfect to get off. It's in a plaza with lots of other businesses in case. You forgot Something else. Just an example of what people can learn from is if they checked into this store in particular learn something from here. read more

I like everything about Panera. The food is always fresh and the sweets are delicious too. Really like the chocolate chip cookies and oatmeal cookies.as you can see I enjoy the sweets. Buy extra to share with the family. They also enjoy them too. read more

Food is exactly as expected. However, the fountain drinks here are frequently low on syrup. Pretty expensive carbonated water.

The food is always great at Panera bread. The salads and soups are wonderful. The only recommendation I would make is to clean the tables more often as sometimes finding a table that has been wiped down is a little hard. read more

Food is what you expect from Panera. But for October having the AC with customers wearing their coats inside seems a bit counter intuitive.

Stopped by on my way to Canada. Nice and appears to be a clean establishment. Order at a kiosk and pick up food within minutes. read more

One the corner of the strip plaza. Walmart one the other side of the street. Not too busy for a holiday weekend. Plenty of seating. Pleasant staff. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have. read more

General manager was extremely rude had to wait 20 minutes to order then a hour refused service then when received my food was completely wrong this place need serious work read more

This place should be a model for their local competitors. The staff is not afraid to make eye contact and greets you upon arrival. They take an extra minutes to make sure the order is correct. I rarely have to wait more than a few minutes. Even the restrooms are spotless. read more

Uber Eats order was out in for me. Everything was great. Consider the fact that Uber took some time while bringing it to me. My chicken club sandwich got a little soggy on the sides. May be they can make sure they dry there veggies better to put on a sandwich. Caramel coffee drink was great, I did add ice to it. Overall Great food. Definitely one of my fav go to delivery options. read more

The food is good but don't bother ordering it for delivery, pick up, or take out because the orders have *never* been accurate. The people the work behind the counters clearly do not pay attention to what is being ordered. The latest incident (last night) included an order for wild rice with chicken so they decided I wanted chicken noodle soup. No reading comprehension skills at all. read more

I had never been to a Panera. I was really underwhelmed. I don't think it is related to this location, just the Panera experience. It started like any other counter service place. I figured out what I wanted, and placed my order. It was unclear to me from the menu that there were side options with a sandwich. I got the Cuban sandwich in a large. Jordan got a chicken soba bowl. We found seats, the restaurant was clean, plenty of seats. Our food was delivered to our table fairly quickly. As I looked at the little sandwich placed in front of me, I wondered how small a small would have been. And it was $10. The bread was okay, but not stellar. The taste was there, but the filling was meager. Jordan's soba bowl was good sized, and full of stuff. She ate all the chicken and most of the noodles. I drank the broth and ate the veggies. The broth tasted strongly like basil, and was under salted. Unusual for a restaurant broth. Not great, not awful. Expensive for what I got. I think I'll pass on Panera in the future. read more

2/7/19- Overall Panera is a consistent and fairly decent chain. However the Rensselaer store is one I would highly recommend avoiding. over the past year, I don't think I have going in once and gotten what I have ordered. Today alone I am eating a salad that has been made for the second time grossly incorrectly. I finally just decided to pick out everything I was allergic to and eat it and leave. This has been pretty regular in the past year or so here. It's also not uncommon to see staff argue with each other. My recommendation is drive down the road another fifteen minutes and eat at the Troy location- it's better run and you get what you order. UPDATE 2/28/19- Today had to be here due to work schedule. Ordered Caesar salad- no croutons, add frizzled onions, cucumber, avocado, napa cabbage. What I received: Lettuce, 2 pieces of avocado, 4 cucumber bits, no onions, no cabbage, ONE CUP of sliced apples on salad. MMMM...Caesar dressing on apples! Management does not care, there is no quality control. Would give zero stars if I could. read more

Decent Panera. Never have much issues: they sell salads with fresh toppings. Soups and sandwiches. Wish the service was faster. Rebel: 3 read more

This location also stays on par with the rest of the Panera chain. Fairly crowded and they have sufficient seatings as well. Service was good. read more

This Panera isn't exactly the best one around. Unfortunately, it's the closest to my home so it's the one we use the most. Bathrooms are usually always nasty and my daughter had hair in one of her breakfast sandwiches. They did prepare a new sandwich and gave her a cookie on the house. They have the potential to be better. read more

Panera is consistent. Good sandwiches, good salads. I like being able to order on the kiosk it speeds up the visit during lunch. The cookies are great. The big winner? Broccoli Cheddar soup in a bread bowl! Awesome read more

Just had a chicken salad sandwich-seriously only about a teaspoon of chicken salad on the sandwich. Lots of lettuce and tomato. Definitely not good! read more

I see why this place only has a couple of stars. Took a while to get waited on. I tried the self serve kiosk first but couldn't find the sandwich I wanted. Finally a young friendly fellow asked if I had been waited on then proceeded to take my order. I wanted the Mediterranean egg white on ciabatta bread but it's not on their menu anymore. It is however on their "secret" menu. Excellent. I caught the tail end of the making of this sandwich. Hmmmm, it wasn't put in that toaster grill thing. The bottom bread and cheese were put in a toaster oven then she put the egg white on top when it came out. No! I checked it before I left. The bread is hard as a rock. The top kept slipping off because the cheese was on the bottom melted with the spinach and pesto. No! I don't even know what this is! Was there fresh spinach in there? It just looked like mush. I asked if they still had ciabatta bread. She said that is ciabatta. It's artisan. I said it's hard. She said sorry. I left the sandwich there. I don't need to be struggling with my sandwich so early in the morning. The top wouldn't stay on because it wasn't grilled like it's supposed to be and the bread, which looked like a sub roll, was very hard. Not the same. Maybe remove it from the menu totally because this isn't anything anyone should be eating. read more

The restaurant was absolutely FILTHY! The sink in the ladies' room had overflowed - no attempt to clean up. Food and dirt had been swept into a huge pile on the floor behind the counter where food was paringrepared. Just a shabby environment. Would have been okay for a rapid pickup. Food still tasted good. I just didn't want to know how dirty the cooking area was. read more

Went in for a bagel and cream cheese because I'm boycotting breuggers because of their tiny bagels. Ordered a bagel with cream cheese. 30 seconds later he hands me my bag and I think to myself "that was really quick". Anyway, I went to my car to eat on the run. I open the bag and discover they gave me a bagel with a container of cream cheese for me to spread on myself. Where has the CUSTOMER SERVICE gone?? Even brueggers couldn't screw it up that badly. And Panera has the balls to ask if I want to tip when I swipe my card? No thanks. TIPS stands for To Insure Prompt Service. They may have been prompt but there is virtually no service. Done with Panera read more

Panera Bread - Bagel and cream cheese in a container. Apparently customers have to prepare their own meal now - Sandwiches Near Me - Rensselaer, New York

Panera is a decent place to have a quick simple lunch. Today I had a chicken chili salad with a half caprese pesto tomato sandwich. It was good but the salad could have used a little more dressing as it was dry. The sandwich was pretty good. My daughter loves the Mac and cheese and though I didn't try it, it looked delicious and creamy. What impressed me about Panera is the kiosk where u can order your meal and customize it to your desire. Service was fast to. Not a bad place, just a higher end fast food place. read more

I haven't used this account once but after what I had witnessed today I had too immediately! While I was getting a glass of water and I noticed a young girl clutching her stomach, talking to what looked like her boss. Next thing I knew her boss yelled loudly enough to grab my attention and those around me, "that's not going to happen get back to work!" and stormed off and left an obviously ill young worker. This kind of behavior is absolutely ridiculous, never coming here again! Poor girl! read more

Most of the employees act like they shouldn't be bothered to even look at you. They always mark your order as done but in reality you'll be sitting there for another 20 minutes until they even start your order, and most of the time it's WRONG. I usually don't leave reviews but this one had to be done. read more

I've been here during their busy hours and they have never disappointed. However tonight I ordered around 8:45 pm and picked up my app ordered meal at 9:05pm. I sat inside as there will still a handful of guests around enjoying their meals or having coffee. The salad I got had ingredients that couldn't not have been fresher and the Mac and cheese was perfect. To top it off, at 9:15pm a sweet worker with long curly brown hair thanked me for coming in and gave me a package of scones. Very impressed with tonight's last minute decision to get Panera! The vibe here is great, all the customer and employees are laughing and having great conversations. Will continue coming here :) read more

Panera Bread - Sandwiches Near Me - Rensselaer, New York

Ordered on the app for rapid pick up. Arrived only to be told they were out of stock on my order. Reluctantly ordered something else. Got it home and they had screwed up the replacement order plus it was burnt. Thanks Panera! read more

I love this place. I go here all the time on my lunch break at my part time job on the weekend. Free wifi. I go here and be on my IPad chillin . I love the Mac and cheese, Greek salad, strawberry mango smoothie.. Broccoli and cheese soup .. To name a few. Favorite is the Greek salad read more

Panera Bread - Greek salad - Sandwiches Near Me - Rensselaer, New York

See all

Panera used to be a great place to eat, but now it's bad. First off, they change the menu every other day and they have taken off my two favorite sandwiches, the Cuban chicken and the smokehouse turkey. The rest of the sandwiches are terrible. The chicken Caesar salad used to be good, but now it's terrible. The chicken is rubbery and the lettuce is usually brown. The broccoli cheddar soup used to be good, but now it's usually cold. The only good thing left is the Mac and cheese. It is cheesy and I like the noodles, but sometimes they are overcooked. The employees are rude and act like they don't want to be there. The price is outrageous. It's supposed to be a fast food place, but a meal costs $20. Overall, Panera is a rundown former shell of itself. read more

Unbelievable!! I waited 55 minutes for a bowl of soup and a piece of bread. Just go someplace else. I was told it might be a 20 minute wait. I was perplexed but assumed the cashier was exaggerating. Clearly they were busy. No computer failure. It just the "rapid pick-up" or kiosk orders jump the line. There are lots of others places in the area. I doubt I could be treated worse elsewhere. I felt sorry for the servers as several customers were quite annoyed and the manager was less than useless. read more

AWEFUL CUSTOMER SERVICE. Used to be good. Tried to go there today at 4:30 PM to grab a quick salad. Pretty empty. Waited for about 15 min and no cashier came to the front although 3 looked at me and walked by. Suddenly a customer who complained appeared at the counter, cut me off, and the manager and a cashier appeared to help her. All the above appeared new. Used to come quick regularly but wont be back. read more

The ingredients used are always going to be good, but the employees just don't seem to care or use their heads at all. Last night I ordered a carry out order about 40 minutes before they were to close. Plenty of time to make a sandwich and scoop some soup into a bowl, if you ask me. When I got there, there was nobody to take my payment for like 15 minutes. I stood there until somebody finally showed up at the cash register. I payed, only to find they had not even started my order yet (what is the point of calling ahead then?). After they started my order, they discovered they had already put all the soups back in the freezer, so my soup that I ordered 30 minutes ago was frozen AFTER they knew they were to prepare it. Also my chipotle chicken sandwich had so much "barbecue" dressing that I couldn't even eat it. A very unpleasant meal for waiting 30 minutes in there. read more

I eat lunch at this Panera often since it's close to my work location, I've never been for dinner but I imagine it's similar. The food is usually very good for a soup & sandwich shop. The cashiers are friendly and efficient, long lines moves quickly. The staff overall is very friendly and helpful. There is also outdoor seating when it's nice out. I like that they offer healthy options for sides like fruit (granted I always get the kettle chips but hey, I know it's an option!) and across their menu. Their new-ish rewards program is pretty good, I have no idea how it works but it seems like every 3rd visit I have some free item (pastry/dessert, drink, smoothie, coffee, etc), always a nice surprise. The desserts are delicious if you break down.. hey- if you're going to get fat, may as well go down enjoying it. Overall, the food and service are quite good, prices are reasonable and it's a place to grab something quick and healthy (if you choose to do so anyway). read more

Love the pasta dishes and turkey sandwiches. Soups are ok my wife and kids loves the soups. I really love the raisen bread and toffee cookie that replaced the peanut butter which was awesome. read more

Panera Bread - Toffee Cookie - Sandwiches Near Me - Rensselaer, New York

See all

My grandson and I got there around 5. They were out of two things we ordered.. so we substituted. the green goddess salad wasn't so good, I did not like the dressing, and the flavor tasted off. Turkey Chile could have been better. It did not get eaten. Not sure if I'll go back. read more

Waited in line for a toasted bagel. I'm ordering and the manager comes out to say toaster is broken. So much for my first try at breakfast at Panera. read more

Most pathetic Fuji apple chicken salad ever. No apple chips, minimal chicken and lettuce. Lousy selection of ice teas, all sweetened except for the black tea, which looked like it was hanging out for a couple of days. At least the bread was good. read more

The onion soup is great and so are the blueberry scones. The store was clean and the service was great.

Absolutely love Panera Bread. Was visiting Albany and this Panera was right near where I was staying. Always was clean and the food was good. The reviews on here had me worried but my experience was good. Good staff, the manager was visible. Food took about 10-15 mins but that's about my wait at Panera back home. read more

The manger at this location is terrible at their job! Order accuracy is awful. The bakery items are NEVER put in the inventory so you cannot order them with your lunch. Ask for salt and pepper on your sandwich, so that you don't have to disassemble your sandwich and deal with packets.... NOPE. Ask for extra salt and pepper next time.... No help. They will also use the heels of a loaf of bread to make a half sandwich. Useless bastards! I've NEVER experienced such incompetence at any other Panera location! Unfortunately this one is very close to work read more

If there was a zero star rating, that's what I would give this place! The floors inside are absolutely filthy and sticky. You can see behind the counter as you pay the food preparation area has food and other trash (napkins, gloves, etc.) all over the floors. Empty boxes of chips are spilling out onto food preparation counters. Our to-go order was "checked" and signed off on and still missing items. People in the restaurant had their shoes off and bare feet propped up on the booths. Will not come here again! read more