The food is fresh and delicious. Great customer service and better sandwiches than the bigger chain type delis.

fabulous sub. had the mini. cookie was delicious. chicken was perfectly grilled. thank you

Missing 2in of meat each side...this is why restaurants go out of business ! 10in hero for $20 ! read more

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I seleom go here but when i want a quick sandwich this is a place I go to. They have a combo sandwich, chips and soda which a is a good deal. I ordered the spicy cheesesteak and became my fave. The bread they use is soft. The steak is not dry and very tasty. The spiciness is perfect. The place looks clean and they always had it ready everytime i ordered. Service is good. read more

I don't normally like chains. I like DiBella's. I enjoy the sesame bread and the cold cuts are decent. The Uncle Louie is my favorite sub with a nice mix of flavors. The Godfather is a tasty Italian mix too. We order on occasion when we don't feel like cooking. They have plenty of size choices depending on how hungry you are. I like local sub places better but this definitely hits the spot sometimes. read more

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I ordered 3 Dibella's cheesesteaks, and 2/3 subs it looks like they took one subs of meat and decided to split the meat between 2 subs!!! Used to be my favorite sub place, but it went downhill. Smh read more

DiBella's Subs - Dibella's cheesesteak missing about at least half of the meat. Guess I won't be going there anymore! - Sandwiches Near Me - Latham, New York

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I recently had lunch at DiBella's in Latham with my family. We had a pretty good meal! First off, I loved the vibe of the place. Yes, it's a chain, but still it's a nice recreation of an old school deli which I appreciated. It was also very clean and there was also plenty of seating and parking as well. We got a variety of subs and I decided to try their salad with turkey, hot peppers, olives, onions, tomatoes, and garbanzo beans. Overall, the food was fresh and tasty. Unfortunately, 3 of our 5 orders were incorrect, which was quite frustrating considering the effort we had put into specifying what we wanted. Nevertheless, to their credit, the staff promptly took care of the errors when we brought them to their attention. Despite the order issues we faced, I still find DiBella's to be a pretty good sub shop. Taking everything into consideration, I would rate them 3.5 stars, rounding up to 4 stars, primarily because I appreciated the food quality. Will definitely stop by again when I'm in the area. read more

DiBella's Subs - Sign inside - Sandwiches Near Me - Latham, New York

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Monday evening , October 6, 2025. The male employee asked my husband if he was paying in cash and my husband said "yes, why?" The employee responded "because it's easier for me if you pay by card." Apparently, employees come before customers. read more

The bread is so made and amazing.The subs are reallyfield with mate.Fresh vegetables made to Order I love everything about this Restaurant. However the Meatball subs Or not. So good read more

For the last several years of getting Dibella's subs, they've been great. That ended today. I got a small vegetable sub with lettuce, tomato, onion, banana peppers, cucumbers and swiss cheese... there was a half a slice of cheese, one thin slice of tomato and no cucumbers. Also, I had to hunt for the honey mustard dressing that was globbed in one corner. I've gotten this same sub for years and it was always fantastic. Today's was such a disappointment and a waste of money. I paid for a lot of shredded lettuce and onion and not much else. Won't be going back. read more

I never received my sandwiches. Your ordering system through yelp is horrible. What a joke.

The continued consistency of delicious and quality subs at DiBella's is basically a reason why I don't believe I need to update my reviews here. But when I have an experience that deserves either an increase or decrease in the number of stars, I feel compelled to share that experience. I recently joined DiBella's Sub Club and was rewarded for my last order, the ability to save $6 on my next order over $12. This offer was time limited and I was down to the last day. I followed the instructions to log onto the web site to place my order. I was looking for where they told me to choose my reward, but apparently the manner in which I chose to place my order did not offer me the opportunity to choose a reward before my order was, in fact, fully placed. So my credit card was charged for the total amount with no discount. When I went to get my order I mentioned the issue to the clerk at the pickup door. She promptly said she would inform the manager and proceeded to jot down my order information. Now the drive home from this DiBella's takes about 15 minutes. By the time I got home I had received an email from DiBella's informing me that an adjustment had been processed to my credit card and I should see the credit within 3 days. Now, I believe when you offer that level of service to the customer you've earned an additional star. Thank you, DiBella's, here's a star high-five! read more

My partner and I ordered 2 subs and a soda. He got the incorrect sub, and a worker, Dequan, noticed we were talking about the incorrect order at our booth and came up and immediately offered to make it right. We got the correct sub after his help. Highly recommend because of his helpful and positive attitude! read more

DiBella's is just around the corner on Wade Road in Latham. Latham location is great for finding food or any kind. We have food on almost every corner! I was given a choice of a fast food drive thru or DiBella's. since it has been quite some time since I had their food, I figured it was time. I ordered a sub which I hoped would be smallish. I ordered a small thinking that's what I'd get. the small sub from DiBella's is a regular from other distributors. Not in the mood for the usual premade suggestions, I went with a classic of ham and swiss. It is great that you get to select many options to put on my sub/hoagie. The list of extra's that do not have a charge was extensive. Social distancing dictated that we would complete the order online and pick it up. Obvious since there was a 25 minute wait, others went in that direction as well. That being said, 20 minutes later, I came to DiBella's and the subs were ready. When we got them home, they were exactly what was ordered. I did ask for extra lettuce. If that was what they put on for extra lettuce, I am unsure how to get across to staff that I really did want EXTRA lettuce. If that is my biggest complaint, life really isn't all that bad. Staff were very courteous. All had on the required masks. Social distancing was being observed. If you are looking for a sub, this is a good place to get one. read more

Concept was fine. I paid $6.49 for a 5" BLT sub that had 1 1/2 pieces of bacon on it. Can you spare it? The fountain drinks weren't calibrated right and it was mostly seltzer. I know who is making money here. Too much money for nothing. Thanks for nothing. read more

I came here recently and ordered some subs for my wife and I as neither of us felt like cooking. My "Old Fashioned was very good (ham, turkey, salami) and my wife's Turkey also was fine. However, they messed up a couple of details in the preparation of the subs. I gave my order directly to the manager in person and watched him fill out the paper form, circling the things we wanted, so I know what was written down was what I wanted. But, my wife's sub was cut the wrong way and it was missing the tomatoes she ordered. The rolls on both of our subs were a bit dry. In other places you could call them "crusty" and perhaps get away with it, but I have been here enough to know what their normal bread's texture is. Still, we enjoyed our food and they were prepared quickly. This is still my favorite sub shop, but next time I will double check before leaving that everything was done correctly. read more

Expensive, but worth it. Great location, near the Northway, Route 9, and Route 7. It's easy to see off Route 7, and there's plenty of parking. You order at one end of the counter, get a ticket, and then go to the other end of the counte and wait for your order to be finished. The process takes about 5-10 minutes. It helps to be very specific when ordering. I make sure I explain exactly what I want, and some times I find myself having to repeat it more than once. But the staff wants to do the right thing, so just be patient and be clear when ordering. Subs are the main item on the menu. You can also get chips, salads, drinks, and desserts. This seems to be mainly a takeout place, but there is plenty of inside seating. There is no wait staff, so you have to bring everything to your own table. A step up from Jersey Mike's, but not up to par with some local delicatessens. Definitely worth a trip, when you're looking for a large, high-quality hot sub. Plus, it's open late when most of the local sub shops have already closed read more

Was DiBella's the best sub I've ever tasted? No, but it was pretty darn good. Having great bread really amps what was a pretty normal sub up to a 10. The everything seasoned bread - holy cow! That should be an option on every sub everywhere. The portion size was larger than expected and the price was reasonable. They lose a star for the convoluted ordering and paying process - it's one of these places that gets annoyed when you aren't a regular and you don't know what you are supposed to do. Ordering and paying shouldn't be a confusing process - and it was here, at least for this first timer. Restaurant and restrooms were very clean and great from a Covid standpoint as well! read more

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Good bread and fresh fillings make for good sandwiches. The fillings were a bit jumbled and not necessary evenly spread throughout the sandwich. Good meal for a traveling family. read more

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First time coming here. I RARELY eat bread but was looking for a really good Italian sub. I chose here bc if the reviews. It was mediocre as I ordered The Godfather with lettuce tomato onion and banana peppers. Pretty skimpy for a 14 dollar meal and it was more bread than I bargained for. I've had way better so I may try a diff place next time but it wasn't too bad. read more

DiBella's Subs - The Classic Godfather Sub - Sandwiches Near Me - Latham, New York

I really feel sorry for this chain because despite an incredibly good sub, they can almost never get an order right. Sometimes it is a missing cookie or chips, but other times it is even worse where an entire order is just wrong. One time they only delivered 1/2 the order. I was reimbursed, but big deal. They should have wowed me and made the extra effort to deliver the second half at their expense. Occasionally they have given me a discount coupon for the inconveience and missing items, but just as many times they have replied with a "we're sorry and have a nice day" with no reimbursement or coupon. I keep coming back to them because their food is incredibly good, but I am thinking that I may be done now. It's too bad, They have a good product, but the business is not sustainable with the horrific service. read more

The time estimates here for online ordering are way off. The team working always seems like it is their first day. Who ever is managing this location should take a look. Food is good when they get it right. read more

guess its a 4 star day for me, not bad, better than subway or jersey mikes, but yea, its not a mom and pop italian deli for sure. i like the bread, what can i say, simple needs, i would have liked them even more if they had a true brown mustard, silly a little, but there 'spicy' mustard is more of a honey mustard, i like it and all, but use to my typical sandwich to go that way. also like the app/loyalty, discounted food is better food (as long as normal people still buy/pay normally!) lunchtime! read more

Since I moved up north I have been craving an awesome Dibella's sub. I traveled down to get a few tgebother day and that has ended my craving. The idiot writing down peoples orders with a big marker had no clue what anything was, the roll was burned and hard as a rock, the meats were lacking, and the toppings were minimal. They must not want to make subs while people are standing there anymore so they can do whatever... I am sick of paying top dollar for crap food. Done going here. I will stick with Jersey Mikes where my business is appreciated. $36 for 2 shitty subs? I could have gone to Texas Roadhouse and gotten 2 steak dinners. Sad turn read more

DiBella's Subs - Worst sub I have ever had at Dibella's - Sandwiches Near Me - Latham, New York

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The only reason I gave three stars is due to the packaging. We ordered five subs, they were all made great, but my question is why they were not labeled. You know, I had to open each and every one of them to see which sub they were and whose house they were going to. Three households ordered together. That is not good practice and would only take a second more to mark ham, chicken, cheese, etc. read more

DiBella's Subs - One of the cheese subs orsered - Sandwiches Near Me - Latham, New York

First time at DiBella's Subs, but probably the hundredth hoagie shop I've been to. I was visiting the area for a few weeks and thought a sandwich would be nice for the evening, and this place came up as one of the highest rated in Albany and surrounding areas. Boy that was definitely right. I had at least two other sandwich shops in the neighborhood and this one was definitely at the top of the list. I got a turkey sub customized the way that I like it. 1. All the ingredients felt super fresh. 2. It's nice to talk to the person who is actually making your sandwich, that way there is no confusion on what you want. 3. Quick in and out even though there were a bunch of people there. Ticketing system helps with that. 4. Loaded with meat, even on the standard option. 5. Fresh bread, a lot of places use less than fresh bread and there is a huge difference. The only thing I can say on the con side is that basically all the staff seem to be very young and the natural inexperience that comes with that can sometimes be visible. Of course, they all seemed very nice! Overall, check it out for your next sub sandwich! read more

bread is fresh and the subs are just amazing. i've never had an issue with there service, everyone is always so polite and friendly!

Like most of these other reviews have said, Subs here are quite big if you're an individual person and just buying for yourself definitely get a small; a regular can be shared by two people easily. My wife and I split a Philly cheesesteak regular size and I think it was about $9. They also had a large size for like 12 bones. Definitely sign up online for their email club as it will get you a free regular sized sub! No coupon needed to print...once you've signed up you get your sub by giving them your phone number at the register so give then the correct phone digits when you enroll online. Our sub did not have as much meat as we would get at Jersey Mike's, but that said, it's a lot cheaper at DiBella's. The same size sub at Jersey Mike's is five or six dollars more! The bread here is good. We tried the traditional white, but they also have several others including sesame and whole grain. They have like 6 different kinds of cheese from which to choose and even have Mac salad, potato salad, cookies, pickles, and chips to buy on the side. Standard Coca Cola/Dr. Pepper offerings. A small soda is 2.09. Tons of seating and strong, free WiFi. Two entrances, so it's easy to find your way inside. You order cafeteria style just like at Subway or Jersey Mike's. Overall, we liked our sub but would have liked more meat and cheese. I'd give it a 6.5. I posted several pics of the takeout menu for you. read more

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My favorite sub shop. I always go to this location because it's fast, friendly, and soooo good! read more

DiBella's Subs - The restaurant - Sandwiches Near Me - Latham, New York

Best Sub Around. Great Staff. Customer Service Is Whether Eating Inside or To Go, It's Well Worth The Trip!! read more

For chain sandwich joints, DiBella's may be the cream of the crop. Always good service, always tasty, and large portions for the price you pay. I first had DiBella's while living in Buffalo and never turned back. Seriously, Subway does not cut it after you've had DiBella's and see what a chain sandwich place could be. Walking in the door, the first thing you see is a small bakery in the corner. That's right- rolls and cookies are baked in the store. All subs are made to order with your choice of ingredients. They ask what condiments/ toppings you want and you tell them. Nothing you don't want will go on your sandwich. The whole kitchen sink or just meat and cheese? They'll make it and get it right. There are a dozen or two pre-selected meat and cheese combinations, or you can build your own sandwich. A "small" probably has more food than a Subway footlong, while the medium and large are massive. Inside each sub is a layer of meat at least an inch thick. A normal person can be full after eating a small and two could reasonably split a large. The prices look high, but given the sheer amount of food you get, you could get a large and end up with a second meal to take home. On my last visit (last night), I got a small Uncle Louie sub (ham, turkey, and roast beef) with swiss cheese and lettuce. Tasty as always and I was full for the rest of the night. The ONLY thing that would make DiBella's better is if the meat was cut fresh for each sandwich, as it often is in NY-style delis. But they still slice it every morning for the day's sandwiches, which is better than many places can say. Otherwise, it's a solid place to get a great sandwich and feel full for hours afterward. read more

DiBella's Subs - Small Uncle Louie sub (ham, turkey, roast beef) that is anything but "small" - Sandwiches Near Me - Latham, New York

Came here growing up. Years and years. I think it's gotten worse every time. Or at least the staff. Not once have I had the experience of my sub made wrong. (Considering all I ask for is three simple things. Meat, veggie, sauce) The food itself is delicious. Staff keep getting worse. read more

Over priced garbage ! Employees that could give two shits . Defined garbage it ain't boars head meats , looks like over processed slop

Great quality food, quick service, friendly crew! Place is clean , great place for lunch or dinner.

Very bad experience, over valued food, rude staff, if you want to ruin your evening order food from Dibella's. ordered 3 subs mixed all 3 toppings should have been grilled all cold. called store to talk to the manager he hung up the phone on me. asked him for his name he said Todd ( he lied). read more

My first visit to this DiBella's (which was my first visit to any in the chain) was pretty good, perhaps the most enjoyable sub I've had from any sub chain (but I'll still pick a deli over any chain). My biggest ding was that my wheat roll was slightly overbaked - dark though not burnt, slightly dry and chewy, but otherwise okay. But that was not enough to char my opinion (pun intended, sorry). One thing I did appreciate is that they don't use the "assembly line" structure that so many other sub chains use. You don't get, for example, "Hi, I'm person one, and I'll slice your bread... hi, I'm person two, and I'll add the mead... hi, I'm person three, and I'll add the condiments... now which sub in front of me was yours?" No, in this case, you get one person in charge of making your sub, and you have a nice assortment of options ranging from specialties to make your own. This particular Italian sub reminded me the most of the type of subs I used to get in the one sub shop in my high school town. Another thing I appreciated is the rather large dining area, which is definitely needed during lunchtime. And since I just happen to be making a road trip into the midwest later this year - the "heartland" of DiBella's, I now have a pretty good idea where I'll get lunch on the road. read more

DiBella's never disappoints. Online ordering makes take out a breeze. The app seems to cover all the bases. As far their subs - so many tasty options. The bread is always fresh and holds up well with the overstuffed fillings, and the choices hold something for every palate. read more

Place is a disaster. Staff stinks (8 people standing around). Online orders always 20 to 30 minutes later than projected. Food isn't good enough to make up from short-coming of service. Too many other places in the area that are way better. Don't waste your time or money on this place. read more

Very good sub for a chain. I prefer legit NY Heros but this satisfied my hunger. Had to take out due to Covid. Would go back if I was in the area. read more

I ordered through the mobile app and it was a veggie sub. The vegetables were so gross and the bread was so soggy it may as well have been water boarded with mayo, it was positively inedible. read more