Their red velvet cake is fabulous! This is my 3rd custom birthday cake Theresa, from the bakery department, is excellent. Great customer service. She's a gem. She always makes sure my cake matches the theme. You won't be disappointed. read more

Bella Napoli - My 3rd custom birthday cake - Bakeries Near Me - Latham, New York

Normally, I love Bella Napoli. They usually have amazing pastries, and their Valentine's Day selection looked especially tempting. I picked up two Valentine's Day cookies, a lobster tail, and two large cannolis--items I've enjoyed from them in the past. Unfortunately, this visit missed the mark. The lobster tail was soggy and lacked the crisp crunch I normally expect, and the cannolis were also soggy. That was especially disappointing because those are usually my favorites. The Valentine's Day cookies looked cute, but underneath the frosting they were dry and pretty flavorless. I really wanted to love everything, especially since I've had such great experiences here before, but this time the quality just wasn't there. I'm hoping this was just an off day, because I know how good Bella Napoli can be. read more

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Enjoyed a great omelet service great. Atmosphere great very busy place. Best place in Albany capital district area to buy pastries. read more

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Amazing Italian bakery and cafe! They have such a great variety of Italian pastries and cookies as well as bread and donuts all of which are delicious. I plan on coming back to be able to try them all! The sfogiatella is always delicious and flakey and I love the rainbow cookies they have here too. So many creative cannolis as well and I hear the donuts are not to be missed. They also have a hot side for a light brunch or lunch which is really convenient and I look forward to coming back! The people who work there are so nice and everything is ran so efficiently. The store is always so cute for the holidays and there is plenty of parking as well. read more

Bella Napoli - Sfogiatella - Bakeries Near Me - Latham, New York

Stopped in for a bite while out car shopping with my teenage daughter--which, if you've ever done it, you know is basically just a test of patience, caffeine tolerance, and how many times you can say "that one's out of our budget" without weeping. But THIS place? Lifesaver. The bread? Freshest in the ZIP code, possibly the galaxy. I swear they were still whispering sweet nothings to the yeast when we walked in. The meats? Sliced fresh to order, like they knew I needed a reason to believe in joy again. The service? Quick, friendly, and the kind of vibe that makes you want to ask "what's good today?" just to hear them wax poetic about turkey. And the prices? Let's just say they left me enough cash to still buy a used Civic and a pastry. Speaking of which--SAVE ROOM FOR PASTRIES. That almond croissant looked at me and said, "You deserve better." And I believed it. Anyway, if you're hungry, bring your kid, your appetite, and your emotional baggage from car shopping. They'll feed all three. read more

Bella Napoli - Italian combo - Bakeries Near Me - Latham, New York

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Pastries were delicious. We ordered them for our brother's funeral. It was great not to have to worry about the quality or service.

Lovely as always, love the pistachio cannolis and the donuts See previous reviews, I'm just uploading more pictures read more

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Awesome bakery with a huge selection and convenient hours! Whenever I need baked goods for a get together, Bella Napoli is my go-to place. They have so many baked goods and fresh bread! I usually just pick a bunch of assorted pastries and cookies, so there's something for everyone. They also have the nicest staff members and their hours are 6am to 8pm everyday, which is incredibly convenient. I also love their pre-packaged Italian cookies, which are perfect to grab during the holidays for a work get together, hostess gift or to enjoy yourself! read more

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My wife particularly loves this place. I enjoy it out outside probably the best in the area. The food is excellent, and the desserts are to die for service is always very good and they take care of the customer. read more

Bella Napoli - Bakeries Near Me - Latham, New York

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I was pleasantly surprised when I walked into Bella Napoli and saw the variety of baked goods and pastries they offer. There's truly something for everyone! On my first visit, I had their coffee and a cheese danish. The danish was buttery and flaky, just how I like it. A friend had the brownie cheesecake, which I only had a bite of, but oh my--it was creamy with a rich, fudgy layer. I've never had a brownie cheesecake before, but it's definitely on my list to try again next time. I also sampled some of their classic cookies. Their fudge fancies and black and white cookies were great, with the cookies being even better than I expected. Service is super quick, but I do wish they had more coffee options and that the coffee line wasn't separate from the bakery line, so you wouldn't have to wait twice to grab a cappuccino or other drinks. There's usually a bit of a line, but it moves fast, and they have a few tables to sit at. The bakery also has a fun and welcoming vibe with its decor. read more

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I read the reviews and saw they get very busy. I was there early and had to wait for my turn to place a food order. It took a while as there was only one woman doing the register (taking the orders & paying) then also grabbing the drinks and also collecting the food from the kitchen. There are only a few tables so not ideal to eat there unless you catch a slow time. There are two lines. One for food and the other for breads and pastries. While I was waiting for my food I (thought) I was waiting in line for the cookie counter. After 15 minutes and it would have been my turn. The young girl said nothing and went to the bread counter. Can't lie. I was a bit turned off by that. She could have said something as the bread line was about 15-20 people deep at this point. The food was decently priced. Nothing bad. I lost all patience at that point to wait in that long line again so I left. A gentleman came in and asked if he placed an order online where to go. She told him that really long line. People also just wanted to get prepackaged cookies. They also needed to wait on that really long like to pay. They either don't have enough staff or just run this poorly. I may stop by at another time to try the pastries. We'll see. I don't up there often. After reading another review (the mom car shopping with her daughter), I felt I had to try it. I wasn't nearly as enamored but I'm sure it was the day & time. read more

This popular local bakery spot has great customer service and is very clean and organized. The cannoli presented very well. But was lacking authentic flavor and texture. The pastry dough is either too soft or some that were stale. The filling is very gritty and unauthentic. The filling tasted more like icing on a cake. read more

Bella Napoli - Bakeries Near Me - Latham, New York

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A Capital District staple! I go here a couple times a year for the past 10ish years and never had a disappointing food or experience. I've tried subs, homemade soups and lots of pastries! This week we got mini cannolis; raspberry, chocolate chip, pistachio and lemonciello. So fresh and delicious! If you are in the area, it's a must try! read more

Bella Napoli - Bakeries Near Me - Latham, New York

Stopped in for a quick lunch sandwich and walked into an exquisite authentic bakery. The food menu was expansive and looked so good, as well as EVERY SINGLE bakery item behind the glass display cases. I literally wanted to try one of everything and did end up getting over a dozen items as well as the French Dip Sandwich, which was so good with its rich beef flavor and perfect au jus for dipping you are going to want to drink it. They had a small area to eat at inside which was sufficient since you'll eat their delicious food so fast, and packed up the bakery treats in a traditional box fastened with string. The staff were all very nice and helpful explaining the process for ordering/paying, as well as knowledgeable about the items while helping me choose. The price I paid for 15 different bakery treats plus the French Dip sandwich actually came out to be less than what I expected for a bakery of this caliber. Very very pleased! Can't even choose a favorite, as I bit into everything I got and it's literally THAT good. Highly recommend! read more

Bella Napoli - French Dip sandwich - Bakeries Near Me - Latham, New York

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The lady running the counter was not customer friendly. The vanilla cannoli was chewy and doughy, the vanilla cream left an oily consistency on the tongue. The cupcakes were great, another thumbs up from my kids. The lobster tail and eclair were ok. I'd recommend the Troy location bar non. Better service, better taste and way more options. read more

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The quality of pastries here has declined significantly since I've started coming here years ago. The culprit? Too much humidity in the cooling cases. It takes all those crisp and flaky layered pastries or cannolis and turns them into soft, mealy deserts full of contempt for the customer. Please, if you're the baker here or manager or owner, please fix the humidity in the cases. It's degrading the quality product to a point where it's not worth purchasing. read more

Good... Better than the last time ..... service wise I got bakery food.... You know the cake and pastries sometimes you need that. The pastries were pretty good, but they can improve their chocolate coating recipe... use some real chocolate mix n less brown color and sugar with marg. I mean I am coming from the big giant portion of yellow butter custard chocolate eclairs from the Honest weight Food coop, boy it was $4.99 for one eclairs but it felt straight out of Pari's . Ambience was pretty busy as usual. They charged me $4.95 extra this time and the younger girl acted like it was my fault that I asked the total seems a lot for couple slices and pastries. They are used to these rich folks out here in Latham I guess. read more

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We came here for last minute Christmas cookies. Since the place was beyond busy and looked as we would be waiting for a while we decided to get the pre- packaged mix of cookies in a box. The box was 27.00 and I have to say every single cookie in there not only smelled the same but they tasted the exact same as well. I was pretty disappointed bc I always hear nothing but great stuff about this place. read more

Bella Napoli is so consistent. They are so good. I love to get the petite fours. But the lemon ginettes are to die for.

Very clean, great service. Great place to eat lunch, save some room for all the treats you can eat , they have quite a selection read more

Bella Napoli - Great lunch :-) - Bakeries Near Me - Latham, New York

Bella Napoli is a wonderfully authentic Italian Family Bakery! They make amazing, cakes, cookies, pastries, muffins, doughnuts and bread. Everything they make is absolutely delicious! My husband and I enjoy having breakfast on the weekends at Bella Napoli. Their eggs are delicious and we love the Italian toast! On Fridays, I like to stop in and order a seafood salad sandwich and a large order of Manhattan clam chowder! All their sandwiches are made to order and their soups are homemade. Bella Napoli also has delicious take home pasta meals. And their meatballs are out of this world! The family and employees are welcoming and friendly. read more

This bakery has an outstanding selection of Italian pastries. Everything appeared to be very fresh. We tried the cannolis of four different flavors. My only complaint is that the cannolis were soggy. They were not crispy as if they had been made several hours prior. The chocolate dipped cannoli was crunchy because the shell obviously is coded with chocolate. If you prefer crunchy cannolis get the chocolate one. I don't know if they will specifically make you one on site at the time you're there. Other than that, the place is very good. Prices are reasonable based upon the market. read more

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Great assortment of baked goods and really nice people waiting on you. The place is very clean. We also had lunch there. It was excellent!

Best selection of Italian cookies anywhere in the area!!! Often packed to the gills so bring your patience!

First time going to a bakery! And it was the best, the girls at the desk were very nice, there is so much to choose from and the items I got were delicious! Biggest recommendation is the Italian lemon cookies read more

Been all over NYS this place uses the BEST ingredients hands down Better than anyplace from Buffalo to Rochester Syracuse Just incredible quality selection and service read more

Pastries have gone downhill. Everything, for whatever reason, tastes average at best. I used to be happy this place was here, but just skip it now. Sandwiches are all Subway quality -- have had the sausage and pepper, eggplant, chicken parm, etc. They survive, and perhaps thrive, because they're in Albany. People don't know better. Like most businesses, it's gotten worse because they print money serving those without options. Staff is always positive and attentive. read more

This was a TERRIBLE visit in Latham on 8/07/2023. Napoli is a quacky burned-bakery, in what looks to be a former used tire shop. As you know, I usually review good spots, but with this catastrophe - I really reached down deep in the napoli toilet; to pull out a dud. Bees! There were swarms of bees stinging folks all over the parking lot. People were running screaming, getting stung. That's the start. Inside there were not 1, but 2 lines crisscrossing to China and the interior was a rats' nest of disorganization: trash, plastic utensils and napkins and empty boxes on the floors and spent tissues on shelves. The snot-attitude, burned-bakery-bimbos behind the finger printed and spilled-on counter, randomly picked folks to pawn off what black, burned and charred crap was still left over (see pics). The cannoli ($5+) were made with salty left-over frozen pizza dough. You know how when you eat a cannoli it snaps? The little crumbs that break off and land in your lap? Not here, this was a wet cannoli fest, dredged from a gutter. The fillings were bland, straight-up shaken out of a Walmart can, nothing else. The sfugliatella were burned brick-hard: to attempt a bite it was like taking a chomp from a lobster shell. We tried but they were inedible! Fuggetaboutit. Totally destroyed! Selling such quarry-like, lumps of stone and mortar to the public - that should be investigated by the Albany Department of Health. I felt sick to my stomach by Noon! The staff too, they all were underage, clueless and not in-the-know to be working. Customers were asking about "what is inside that one?" - the girl (taller, wearing an 'M' around her neck), feigned arrogant, snotty, disinterest. She had not a clue. Blank stares. Listen, if the staff does not know what is in it: how do you think they'll bake it? Burned!! At a cooking school you would be kicked out on your second day! Napoli is a dump. Worst cannoli I have had in years. Sfugliatella that was literally black and stone-hard thrown in the dumpster out back. Shards of what felt like sfugliatella wood-shavings in my stomach from the one crustaceous corner-bite. Fillings were bland, gelatinous, tasteless, canned, hardened, burned. Staff wearing wrinkled red aprons (antithetical to Italy) has 100% bad manners. These girls were harried, tired, miserable, stressed and under-trained. Hey napoli I want my $25 back! All that burned, charred, left-to-wilt cannoli in the dirty shelves and the cheesy pretend-bakery filling ended up in the dumpster for the bees to feast on! Scandalously burned: TERRIBLE. Review: worst, -1 read more

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Please don't go here... I like to keep this place to myself as EVERYTHING THEY MAKE IS AMAZING!!!! But I'm partial to the jelly donuts

It is an old-fashioned Italian bakery that has been around for a long time. I really like the donuts and apple fritters. Also, the breakfast sandwiches are great. I got the sausage egg and cheese, which comes on a hard roll. 2 fried eggs come as standard. Lots to baked goods see in the display cases. Staff are friendly. Service efficient. Prices are good. read more

Super busy. Efficient number system for servicing customers. Check out was quick. Black & White cookies (vanilla) were scrumptious! Rated 4 rather than 5 because the donut selection did not include buttercream filled donuts. read more

Best bakery in capital region! Also sandwiches, subs, soups are excellent too! The butter rolls for thanksgiving meal are the best!

The line was long in the middle of the afternoon. That says a lot! Chock full of freshly baked goods, the choices are endless. I remember their rolls from decades ago from a sub shop I worked at so they've been there a while. They are an icon around here! I have driven by several times and have never been in here and my friend was in from out of town and had to have their donuts. We walked in and there's a huge line at like 2:30pm. We were so happy when we were next. She stocked up on all of her favorites! Score when a fresh tray of glazed was thrown into the mix. I was so overwhelmed I could only give four stars because I didn't actually buy anything but I anticipate five stars in the near future. I am definitely going to consider this gem for future sweets. Amazing and worth the wait (I'm sure!). Stand by... read more

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Best bakery in the capital district hands down! I have been coming here ever since I was a kid and that probably explains why I'm chubby. Their cakes are amazing. Their cafe is so cute and the service is always great. I love everything about Bella Napoli. read more

Decided to pick up a box of goodies to go, including eclairs, cream puffs, tiramisu, napoleon, and some cookies. We sat through and ate the whole thing in a night. It was reasonably priced for all the goodies and absolutely delicious. It was an average crowd at lunchtime and the line moved fast. I'd love to try the sandwiches, the bread looked AMAZING. read more

Outstanding pastries my favorite is the Apple log also a fan of the radio bar good coffee good sandwiches never had anything bad from there

Bought several turnovers. All were stale. Spent $39 there. Very disappointed

I recently moved to the Albany area. I lived in Brooklyn for many years. There were many Italian bakeries to choose from. There aren't many Italian bakeries to choose from in the Albany area. A friend suggested Bella Napoli. Wow what a find it was as good as any bakeries I frequented in NYC. The Italian pastries and cookies as well as everything else were delicious. I also got an Italian sub to go which also was delicious. The most impressive thing about the bakery was not only the baked goods but the cleanliness of the bakery. The glass cases where the goodies are displayed were spotless. The staff was kind and courteous. If you're looking for a good old time Italian bakery checkout Bella Napoli. read more

SEE BOTTOM OF SCREEN FOR VILLA ITALIA PHONE AND LOCATION INFO TO MAKE YOUR SHOPPING EZ TY I had a very bad experience at your Latham store today... Dec 11. My wife called and ordered 3 dozen Pettit fours at 1:20 pm. Your staff member took our credit card for the $45 payment. I went to the store at 5:20 pm after work to pick up the order. The girls behind the counter could not find the order anywhere. I told them exactly what was ordered and showed them the charge to my credit card. Then I was addressed by an older woman (mgr?)who started out by telling me to just calm down while she looked into it. She told me that no order was made there ... maybe it was at the Troy store. She then told me that the Latham store did not even have any Pettit fours today! She eventually told me this 3 times ... we had none today! I showed her the charge and made it clear that I wanted a credit or $45 cash refund. In the meantime she had called staff members "who may have taken the order" for the Pettit fours that the store had none of today. The staff member who took the order told her where it was in the store! After this manger person told me no way was there an order and that this store had none of these items today ... 3 times ... she was obviously lying! I took my items and left I told her that I would be sure to include the lousy treatment in my on line reviews ...Quite frankly her attitude was far from good customer service. We will never shop your store again and we will be sure to recommend Villa Italia and other competitors to everyone we encounter. I hate to have to write this ... we have been a customer for years but I will not spend my money where I am treated like a nuisance and not appreciated. Dr John Metallo read more

Bella Napoli - Bakeries Near Me - Latham, New York

The food was exelent. I also took some canolis to go. I recommend their subs. They are the best around.