Literally went through the drive thru to resolve a issue with my order being placed mistakenly for a 6:40 AM, the manager was extremely rude and basically yelled at me for asking if it's easier to cancel on my side of things. Please save your energy until they resolve whatever staffing issue they have. read more

First of all, fix your ordering kiosks or don't use any. I spent good time creating my order, only to learn from the cashier that it wasn't working, she would have to place my order at the register. I specifically told her several times that the Greek salad was to go and the sandwich I was eating at the restaurant. What do they bring me? The salad in a bowl and the sandwich in a bag. After I told the server that they got it wrong, she said she would bring me a to go container. So here I am having to dump the salad into that container, now the salad is upside down. And nowI have to unwrap the sandwich. It's not rocket science people. Please train your teenage staff to try a little harder. Plus I also asked for papaya tea, they brought me regular tea. read more

Panera Bread - Wrong wrong and wrong - Salad Near Me - Pflugerville, Texas

2 stars because food tastes fresh and soups are good. Ordered a whole Green Goddess salad and realized after I got home that there's no pickled red onions in it. None. My favorite part--it made the salad. Did PB get rid of them? One of the tiny dressing cups they gave me was basically empty. Looks like maybe someone left a closed-lid (but used) one on a table and they picked it up and put it back for use. ? Also ordered a whole tuna sandwich and most of it was completely dry. There was a small glob on the corner of each quarter--hardly any tuna. If I'm paying over $10 for a sandwich there better be more than 1.5 tablespoons of tuna on it. Disappointed in my $40 meal. There's a lot of other sandwich places in town that don't sell you a bunch of dry bread and lettuce with a tiny spoonful of meat plopped in one spot. Won't be back. read more

See all

Had the Asian Salad (expected a bit more than a bowl full of romaine for $11), chicken noodle soup (barely had any chicken), French onion soup bread bowl, their new flatbread and baguettes! Everything was ok, though I can't help but recall a particularly disheartening situation I experienced the last time I was here (almost a yr ago)! I'm just now getting back to them since the last time I placed a rapid Pick up order and they had me wait 20 min+ in the parking lot when we counted 12 cars that went through the drive through! The manager was quite rude and she said I could leave if I wasn't happy with the service. I even wrote their corporate team and never heard back. After that experience I'm not surprised to see their low rating here read more

Panera Bread - Asian salad, French onion soup and chicken noodle - Salad Near Me - Pflugerville, Texas

See all

It's 7am on Saturday and we are waiting for the Panera to open only to find out that the hours are kind of "wonky" and the store will open at 7:30. Whattt??? In this case please make corrections on the website so people can make different plans. Thank you read more

I read the reviews on this Panera and after seeing 2 and a half stars I wasn't feeling too great about placing our order here! I was worried and I read quite a few reviews to make sure I knew what I was to check for or to expect! For once the REVIEWERS let me down!! When my boyfriend got the food I told him I needed a second to check our order to make sure it was all correct before we left! My biggest thing is that when I change a few ingredients on a sandwich the meat seems to be less to make up for the veggies that I add! This goes for ANY sandwich place I've ever placed an order at! I'm so used to getting less of what normally comes on a sandwich because I add extras! In the photo below you can CLEARLY tell that the chicken salad is still there along with all the veggies I wanted!! Thank you so much Panera for giving me the sandwich I WANTED AND EXPECTED!! Y'all are amazing and I loved every bit of that sandwich!! read more

Panera Bread - Salad Near Me - Pflugerville, Texas

The service is fine and the food is as to be expected. The dining area is just gross (crumbs, trash, most tables need to be wiped down).

I love the fact that this Panera has a drive-through. Perfect for those who need a quick bite during lunch break that is not fast food. But other than that, as much as I love Panera's food, their over-pricey menu really makes me hesitant to go there regularly. Again, I really do enjoy their food; their tomato soup is really tasty. However this day, I had ordered their broccoli cheddar soup and it was cold and lumpy. I didn't enjoy it at all. The salad and sandwich were good though. Again, due to the prices, I can't afford to eat here every lunch hour, but I will continue to go there for the occasional treat, and I will sure as heck make sure my soup isn't lumpy. read more

Panera Bread - Fresh brewed Mango iced tea and a cinnamon crunch scone. - Salad Near Me - Pflugerville, Texas

See all

The service was good the reason for 3 stars is for the lack of value you get in return for paying so much money for a small sandwich..

The service here is so off putting, it lacks customer service according to the ticket cashier leanor.. obviously shows she doesn't want to be there to work. Which I can get but put that aside when you're with customers. When I asked for different options she didn't offer any options or suggestions. when I told her I needed a second to look over things she just left. They were so slow and I got no receipt and I couldn't even ask for one because she just gave the food and left. I get that it's just fast food, but be for real this location is always lacking good customer service. read more

I was up there earlier this week while waiting for an event. I have a few comments. 1. It looks like they have fixed the issue with the disgusting benches -- I checked them all out because I'm sensitive to that sort of thing, and they all seemed fine. 2. With respect to cleanliness in general, they had one employee who was cleaning all the tables as soon as people left. Having said that, there was still spilled food on the floor and that was gross. 3. It really is a great place to work -- lots of single tables and outlets. FYI it's an open connect so ANYONE can see what you're sending through their WIFI. 4. The espresso was really really good. I was surprised. Medium body and acidity. 5. They lose a star because the food wasn't really good at all. I haven't been to a Panera in many years, and I remember their food being good, but this wasn't. Not at all. I got a bageuette sandwich, and the bread was great and the dressing was good, but the other ingredients were sub-par. It was 1,000 calories, and that was a total waste of calories. I'd try a salad next time, but the ingredients in the sandwich were overall so poor that I'm not sure there will be a next time. read more

It was okay to me quick breakfast with the usual oatmeal with strawberries. Great curbside pickup very quick and efficient. The only reason why I didn't give it 5 stars was it opens at 9am compare to other locations in the Austin area that open at 8am. It could be covid hours but that was definitely different for me. read more

Haven't been to Panera in ages and I remember it being pretty good. Today, it was mediocre, at best. The French onion soup and Mac n cheese were lukewarm. Leaving here paranoid that we'll be dealing with food poisoning now. read more

I am fan of environment and food in here. All soups are delicious. I come here to get some pastries or to have a breakfast. read more

See all

HANDS DOWN absolutely the WORST experience we have ever had at a Panera restaurant!!!! They cancelled the order for my pregnant wife and when she tried to call to find out why, the manager was extremely rude and said she didn't have time for her and hung up twice!!!!!! This was on 11-19-23 at 6pm and we absolutely be taking this to Panera Corporate!!!!! I cannot stress this enough - this location is TRASH and is always dirty and run down!!! To be honest, the food handling is probably disgusting too, so I would absolutely NOT recommend this place!!!! The managers at this location should ALL BE FIRED and never work in the customer service industry again. Expect corporate to hear about this. 1-Star is too good a review for this disgusting place. read more

The service here is absolutely abysmal. I tried to order on DoorDash tonight and they didn't have the product I wanted on the site. So then I went to their website at Panera and ordered through that and they first delayed my order by half an hour and then canceled it altogether. When I tried to call and ask questions about it, the employee hung up on me. When I called the second time, the employee said that they will get their manager and put me on hold forever. And the third time I called, they didn't even answer the phone. I will not be going back to get your mediocre food ever again. read more

I ordered via DoorDash for pick up I arrived 5 or so minutes after my app said it was ready , I went to the pick up Area and the person working behind the counter rudely told me they would Call names ... I Watch to put together at least five orders in the next 15 minutes and she never called anyone's name. Finally I found someone who is kind enough to assist me who is actually working at the register and my order was nowhere to be found... she too was almost someone insistent that I must've ordered from another location when I pulled my app out and showed her that that was the store I ordered from. She then printed my order ticket back to the person behind the counter and they put it together. Imagine my shop and surprise when I got home and half of it was not there-- Panera. You are expensive. Do better read more

It's been a while since I've been back and I'm surprised that I don't come here more often. My friend and I decided to dine in for lunch and we both got the half salad & half sandwich combo. The employees were so patient and kind when I was being so complicated with my order - apologies! Anyways, everything tasted great and it was the perfect portion for our lunch! read more

Panera Bread - Caesar Salad with Chicken - Salad Near Me - Pflugerville, Texas

See all

Don't get me wrong, I love Panera Bread but I hate their online ordering system for the following reason: The online system doesn't quite sync up (or so I've been told by employees)to their actual inventory so as a result, we have been missing items on NUMEROUS OCCASIONS. I would hope that maybe an employee would say "hey!! You're missing something!" But that has never happened and we ALWAYS go home and have to turn around to come back. But if you can look past the issue of paying for items will never receive, the food you will (hopefully) receive is very very good. Tonight I ordered the Chicken Fuji apple salad but I'm missing the chicken and my dressing but honestly it's not that bad. Is panera bread trying to force me to become a vegetarian? Hmmmmm Thankfully they refunded my money, gave me 2 dressings, and let me keep my forced vegetarian salad read more

Panera Bread - Salad Near Me - Pflugerville, Texas

This Panera is so disappointing. They are consistently forgetting ingredients and are extremely sloppy in preparation. What does come on the salads or sandwiches, is sparse! The salads have little toppings and hardly any dressing. Sandwiches are missing ingredients and dry. It seems like they are trying to stretch the ingredients and what they put on salads/sandwiches is minimal in quantity. I suggest always checking your order at the window, because 90% of the time the order is messed up or missing something. I love Panera, but this location is consistently bad. Not worth the time or money. read more

Panera Bread - Chicken Cobb salad with avocado. - Salad Near Me - Pflugerville, Texas

See all

We love Panera Bread and have eaten at lots of their locations. The food at this location is good, but the level of service leaves a lot to be desired! I don't look for perfect service. These are difficult times for all of us. So I make sure I keep that in mind when I deal with frontline staff. But, I do feel it's reasonable to expect a small amount of courtesy and proper safety measures. On our last visit, the lady that served us was not only rude, but was wearing an orange bandana, "bandit style," which experts consider practically useless as protection. For someone dealing with the public, I would think the safety of customers would take precedence over making a fashion statement. This visit may have been our last one at this location. read more

Getting better! So I've recently had some terrible drive through experiences. I called and spoke with Phillip who was more than accommodating and actually listened to me. He has been sent to this location by corporate to get the bed reviews and poor service under control. I was impressed to hear this and hope to see continued improvements. read more

The drive thru closes whenever they want. How would any customer know its closed? Then tbey dont allow you to make curbside orders over the phone. Is this really a way to conduct business? read more

We really enjoy Panera Bread, the pastries are always fresh and the soups cannot be beat. We are also HUGE fans of self check out options and Panera has touch screen kiosks where you can complete your order, so rad! read more

Panera Bread - Salad Near Me - Pflugerville, Texas

Dining room CLOSED -- drive thru only. No I don't want to use the drive thru. I drove 51mins because I have a gift card what a waste of time . It was 91 degrees . Post on this site or your site if the dining room is closed. read more

Ordered via Door Dash for pick up because I had a gift card. Notified order was deleted when I arrived. Was told "nothing in system". Wonder if system error or no longer accepting orders. read more

The drive thru was closed so I went inside no problem they open at 10 and it was 10:30 but the doors were locked someone coming out said they were open you just have to knock? When they let me I asked about breakfast but I guess they don't offer anymore? So I just got a blueberry muffin and coffee to go but when I got home I guess they gave me a pumpkin muffin possibly by mistake? My medium coffee and pumpkin muffin was also $6.80 so I feel like it was pricey with bad service read more

Wow. This Panera has been getting worse and worse, but tonight's visit really showed how far it has fallen. After a 10 minute wait in the drive-thru, we were handed a bag with a tuna sandwich that was so poorly wrapped it immediately fell out, ruining the sandwich and getting tuna all over the car. In spite of the long wait, the only other item I ordered, mac and cheese, wasn't even hot. This is reminiscent of the last 2 or 3 visits where items were poorly made or completely missing from our order. Luckily we have other options close by because this one has definitely been marked off the list. read more

Came in for dine in. I used an order I had before for my salad. I went to pick it up and noticed there where sliced grape tomatoes on it. I was clearly frustrated with them at the window and the manager said if there isn't a note about no tomatoes it comes with it. I was frustrated and went to my table to scoop them off. I found there was handfuls of tomatoes. I was extremely frustrated. My wife went up there and asked to get it remade. The manager remade it but was very rude to her. Will not be coming back if the manager can't show some form of customer service. read more

I went to this location with my mom the drink station was real dirty and needed to be cleaned and there coffee machine was down and I was told all the baked goods were 99 cents but then was told I couldn't get the first one chose because it wasn't on the list but the point is that I believe they should have let me have the cookie I wanted because I was told that I could have it and then was it was not 99 cents they should have made it work at 99 cents because I had my heart set on that cookie I wanted it so I had to settle for something else and not get my cookie I wanted read more

I'm not the one to complain, but when I approached one of the workers with concerns that my chicken might be raw, I was told that this is how pulled chicken looks like... pinkish. read more

Panera Bread - Salad Near Me - Pflugerville, Texas

Came here after nearby IHOP was busy and to long of wait. We saw the sign for soup and figured, it's a cold day let's grab some soup. Came inside, went to order soup but because it was breakfast they didn't have soup in the menu. But we were told that we could order it. So my wife ordered the soup. I ordered the green smoothie and oatmeal. Waited a while as our food trickled in. No soup, no oatmeal. The server came back and said, she didn't have soup and I didn't order oatmeal. After explains that I did order oatmeal I pointed at the display and said I wanted both. She agreed to grab an oatmeal and then proceeded to never show back up. We waited awhile before we had to leave. Terrible experience. The food we did get was good. But it wasn't what we ordered. So as long as your willing to wait and have a little back and forth with the sever you'll probably eventually get what you asked for. read more

This WAS a nice location. I don't know what has happened. The guests were more polite/professional than the staff when I visited last week. They were totally disengaged. One staff member was wearing their pants below their behind. It was so unprofessional. Same person was taking orders and walking around the food preparation area with a chin diaper on (nose fully exposed). Of course, they didn't put the dressing in our salad (didn't discover until home) and they didn't put the croutons in for our soup and the soup was cold. I realized about the croutons and went back in and politely asked if I could have some & the "cook" was short w/ me & offered no apology. I wanted coffee & an orange scone earlier this week and started to head that way but aborted when I remembered my previous visit. Makes me sad. I love Panera. read more

I'd give this place 10 stars if I could! I recommend the flat bread with pepperoni, tomato soup, and EXTRA FRENCH BREAD!!

Ridic, ordered a frortega chicken panini, it barely had chicken, and the bread was soggy wet. How is a panini soggy wet all the way through. If I hadn't got all the way home, I swear I would take this back up there. My only regret is not paying with by credit card so I could reverse the charges. Never again!! read more

I absolutely love Panera Bread food, but today, Daniel, at the front counter, basically wasn't going to acknowledge my existence as a customer until I walked up to him directly and said hello. Reluctant to take our order, he couldn't have been any more unenthusiastic or dare he crack a smile. Probably not the best person to put up front to take orders!? read more

Big, fancy & new... but, they just don't do it for me. We all know the prices are high, and while the food is mostly tasty, the cost and quantity is just not parallel. Our visit here was drive thru, and we didn't get our pickles. I did get out and go in, and the manager offered us a free treat for the inconvenience. That I loved!! But, for the price, I'm happy to stick w TC. read more

We ordered our food at an order station. After receiving our order we realized that we hadn't received a receipt so my husband went back up to get the receipt to attach to his expense report. He was told he couldn't have a receipt because he hadn't selected the email option, which, we didn't see. We left to go to our car and I realized I had forgotten my phone on the table. When my husband went back in to retrieve it, he overheard the staff making fun, saying we couldn't understand what my husband was being told about the receipt policy. Its a bad policy to not provide a receipt when asked. If you have to select an option for a receipt to be emailed, it should be CLEARLY shown on the ordering station. Employees shouldn't make a habit making fun of clients who have left the store especially when clients still inside the store can overhear. It's apparent that additional customer service training is needed. read more

Alright, so my review might be lacking.... A lot. I don't like Panera Bread's food menu, but that doesn't mean I don't like Panera Bread. They have a delicious assortment of bagels and baked goods and great coffee! Plus this drive thru business means I can grab coffee and bagels for the office if I want to be nice and if I'm not running late. My favorite is the asiago cheese bagel, which is more like a giant roll rather than a bagel. It's so light and crispy you'll easily forget that your consuming 5000000 calories plus cream cheese. Their hazelnut coffee is also delicious! Perfect and easy quick breakfast. Unlike me, fiancé loves the menu. He's gone at least a dozen times since they've opened. He's enjoyed many soups, sandwiches, and coffees and only once had a complaint. This was probably the third night they were open, he placed an order in the drive thru, came home, started on his soup, and found his half sandwich was missing. He went back maybe an hour and a half later and the manager was incredibly kind. He gave him a full sandwich and his choice of pastries. They were very apologetic. Great customer service goes a long way! read more

Unfortunately all the enthusiasm from the initial opening hasn't held up. I've been back a few times and have found inconsistent quality and customer service. I will say that I enjoy their rapid order option and will probably use that more in the future. I'm a big soup person and unfortunately there is a shortage of good soup places in Pflugerville, so this one's going to be it until something better comes along ... read more