Not sure what was going on tonight, but the food took 30 minutes, an employee quit and walked out the door, my sandwich was burnt and soggy, and my soup was cold. When I asked if they could warm up my soup, I was told 'there's a microwave right over there.' No attempts were made to make anything better and the dining room was a disaster. I doubt that I'll be back. This is not the Panera I'm used to. read more

As I stated in my picture, this was the worst Panera experience and I've been going to Panera for years. We waited an hour for our food. 40 mins in, WE walked up and asked about our order and the manager (rude as can be) stated the kiosk had been down for 30 minutes and the orders from the kiosk weren't going through. She then stated ours had JUST gone through and was put at the BACK of the line. No free pastry or apology for our wait. We waited another 15 minutes for someone to yell our name and say they were almost done. After an hour, we got our food (after everyone who had ordered after us had been gone with their food for 30 minutes). Never going back. read more

Panera Bread - WORST PANERA I'VE EVER BEEN TO. Waited an hour for 2 salads, a sandwich, and pasta. They were rude and didn't care about our wait. Bag broke - Sandwiches Near Me - Murfreesboro, Tennessee

One of my favorite places to visit. The soups are wonderful, the salads are varied and tasty, and the sandwiches are also good. Even the drinks are unusual and good. You can't go wrong at Panera. Did I mention the cookies and scones? Yum-Yum! read more

Last night out of almost everything. Tonight attempted to call approximately 5 times to get something fixed and no answer. I will say that it does get a single star for being clean but overall a poorly ran Panera. Go to Smyrna for better service! read more

The restaurant could be a little cleaner & food a little better. Other Panera's that I've visited are a lot more cleaner, and food tastes better I don't know what it is about this location but it needs to step it up. read more

Food was great, they were super busy on a Saturday around one but kept up fairly well.

Why is this Panera constantly a letdown? Haven't been in months because this one is constantly so slow. Ordered a breakfast sandwich via mobile order on an everything bagel. They subbed a sesame bagel, which for anyone who is unfamiliar, is like the dry sad cousin of the everything bagel with no flavor that's impossible to swallow. It's 8:15am. How are you already out of everything bagels? It's quicker to drive to Smyrna, get your order drive thru and come back. TO BE FAIR: they refunded the sandwich, but it's always something at this Panera. read more

I eat at Panera often.it is so tasty!the soup is in a packet ??? Everything is the perfect portion and perfect size and comes out looking so fresh and clean it makes me excited to eat it. read more

I have a little bit of a bias with Panera, cause they kept my daughters body and soul together for awhile. However, the food is so good, I love the new clean menu. My fav is the Fuji apple salad, keep the tomatoes off. Chad was delightful and made me smile with his southern hospitality. read more

Panera Bread - Sandwiches Near Me - Murfreesboro, Tennessee

I came in late Saturday night about 8pm. The manager at checkout was very friendly and we had a great light conversation before taking my order. I co-own a small business and really value the personal touch even with the smallest of transactions. The food was delivered very quickly and at a great temperature. Overall I'm very happy with the food and service at this Panera and will be returning. read more

Plenty of room to spread out. Great variety of salads. I love how Panera is becoming more health conscious. They are always very friendly at Panera. I love the service here as well. They really try to get you in and out quickly. Love, love, love the bar seats where you can see the bread and baked goodies being made. You can also tell that Panera has a great system in place as all the employees know what they are supposed to be doing and are on top of it. The reward system is pretty cool too. Not sure how it works, but glad they have it. I will be back to this location real soon. I almost forgot. I had their avocado, egg flatbread sandwich(subbed the white egg out for a full egg) with some iced coffee this morning. Excellent combo. Their Iced coffee was delicious as was the sandwich. read more

Love the food here! Every time I am in here I am never disappointed with the food. They are always consistent and efficient, which is rare to find with some chains. The staff is always friendly as well! Right now my favorite is the tomato soup with French bread and the chicken, ham, and Swiss flatbread. Pastries are yummy as well! You really can't go wrong here. Also the rewards they have are great, every 3 visits you get a free item or a discount. read more

This Panera has AMAZING service. I have two small children and it is almost impossible to do everything I need to. Both times I have come to this Panera I have had outstanding service!! They offered to bring a high chair to our table, as well as bring my food to the table as well. There was so way I could have done it myself. I just don't have enough hands, and I can't leave my kids at the table. I really appreciate the help I have received and I will always be a loyal customer to this Panera. --on a side note the food is always fresh and amazing!! read more

I liked this place. Typical Panera. Good food and a good ambience. The best thing about panera is their food. I loved it. If i visit the area will definitely eat here again. Also, now I'll eat at panera more often. Thanks to this panera read more

We waited over 2 hours for our order to be delivered and finally ended up driving there on our own to try to get our order. Never been to a Panera before with service THIS bad. There was one very nice apologetic woman but other than her, I am appalled at such mediocre service and utter incompetence. read more

This place is dirty. Such a surprise for Panera. We went for breakfast and the coffee, sugar, milk and lids were empty. How can that be for breakfast?! And there were plenty of associates standing around chatting. If someone is entering to quickly get some coffee and breakfast and leave good luck on that. The tables are dirty and I have seen one person walk around wiping some of the off but not all. The windows and doors are dirty. The walls and paintings are dirty and sticky. The top of the booths are very dusty and seem to haven't seen a duster in a while. While the food was good, I am not sure if I would recommend it. If the dinning area is so dirty what does the kitchen look like? read more

I order from Panera all the time for personal and work. Lately when i place a personal order for breakfast items on the app it allows me to place my order then someone calls me back to tell me they don't have what I ordered. Today I placed an order and one of the soufflés were left out of my order and the other one was very burnt, i could not get through the bottom of it because it was over cooked and tasted bad. You can look at this soufflé and tell it should not have been served to anyone. The receipt that they are supposed to check and verify all items are in the bag was completely unmarked. This is becoming a regular for this location and that's unfortunate because I have placed several corporate orders as well as orders for my personal events from this location. Of course they offer to refund every time but if I ordered the food I would much rather have it than a refund every time I place an order. read more

Panera Bread - Unchecked receipt - Sandwiches Near Me - Murfreesboro, Tennessee

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Love Panera bread! But the service here on oct 9 at7 sucks balls. Waited 25 to get my order in because there was on cashier. She was super sweet but super slow. We had dedicated 30 already so i figured i need to get in at this point... finally got my order but i had a 3 dollar coupon to use (i couldn't use machine because it wouldn't take my coupon which is why i waited in this line) but only the manager could verify it.... he was no where to be seen. He was looking for quarters and couldn't find any. But my problem was he never offered to help with checking people out he was just smiling and walking around.... he knew the line was long and could care less. and once the girl left to grab him he comes out then turns away ... like wtf ?! And then comes...the lady behind us started getting mad and yelling at the girl in front because of the long wait and asked to speak for the manager but again no where to be found . I used to work for Panera bread as my first job but i was baffled by everything i was seeing because none of this would fly !!!! What's going on with this store?!?! read more

Panera Bread - The poor girl working was sweet she tried to make it right ! F the manager - Sandwiches Near Me - Murfreesboro, Tennessee

Staff is always friendly. Love the chicken lentil quinoa bowl. Antibiotic free chicken. They have great meals to choice for kids. Every time we come to Murfreesboro we stop here. I love the food as well as the environment! Free Wi-Fi too so my son loves that. read more

Panera Bread - Great food! Had the chicken lentil quinoa bowl and it was awesome! Great meals for kids. Chicken is antibiotic free. - Sandwiches Near Me - Murfreesboro, Tennessee

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Placed an online order for a party, paid for the order and when I went to pick it up, no order and all they can say is sorry we don't have it and refund my money. Problem is, now I don't have what I was planning for my party. read more

It is a Panera Bread.. like all the others too but with the southern dip to it. Sweet tea lol Food is good here too, like all other Paneras read more

Like any Panera, the food was delicious! Broccoli cheddar soup is the best! Needs to improve in cleanliness and appearance in comparison to others we have visited. Customer service is always great :) read more

Panera Bread - Great food, great service, lacking cleanliness - Sandwiches Near Me - Murfreesboro, Tennessee

How long does it take to pour two bowls of soup? 30 minutes and I had to pick it up from the window myself... no employee to be found. Not the best Panera experience I've had. read more

I've been to this location many times but received the worst treatment today. I tried their pick service for the first time. I saw the sign and went to wait near the open window. I watched several delivery orders and dine in orders. They ignored me. I asked about my order after 10 minutes and they said over there and pointed to a shelf. Mine was on the bottom. No drinks which I paid for. If you specifically order a drink it should be with your order. I am very disappointed. My sick child's soup was cold when I got home. They shouldn't assume every customer knows how things are set up. read more

7pm at night, 30 minute wait for food, bakery cabinet shelf empty looking like a ghost town! I took pics of the shelves & left. They close at 10pm & they have no food! Someone needs to head to Walmart or Kroger & pick up some groceries! Either that or close up! read more

I see some negative reviews here but I must confess I have never had a bad experience at this Panera location. Over the last couple years I have eaten there probably ten times and always enjoy their food and service. I have not tried the delivery option, but it would be nice. I love their soups, salads, bagels and baguettes. I only tried a pastry once but it was terrific. I wasn't as impressed with the coffee as I'd hoped to be, but it was OK. I really appreciate the friendly service though. Even the new trainee yesterday was cheerful. read more

Ordered three days in a row from them. Promised delivery was 30-45 mins , actual delivery was 15 mins every time ! Rain or shine. Awesome customer service! read more

I love Panera but I must say that their new salad, he Southwest Chili Lime Ranch, is not up to par with all the other great food I eat there. My hubby and I wanted to veer from our usual (I LOVE the Green Goddess salad) and both got this salad that looked great on the menu. Well, it tasted about less than half as good as it looked. The dressing want all that tasty (in both of our opinions) and I could to eat the chicken. It wasn't sliced like in the GG salad and the consistency of it grossed me out to where I couldn't eat it. Hard to explain. So I still love Panera but thumbs down to the new soup. read more

I have never had anything bad. I have had greek salads, several sandwiches, and a few different soups. I love avocados. When you order a sandwich with avocado, it's half or a full avocado depending on your order. Their soup is wonderful and the bread bowl is great on a cold day. read more

So I have only been here once and will absolutely update my review when I go back. I ordered a half and half with the signature turkey panini and a caesar salad. I have to say that the caesar salad tasted just like one that I'd pull out of a bag. It wasn't anything special, but I guess then again it's hard to make a salad special. The sandwich was good too. The people I was with got chili and someone else got a broccoli cheese bread bowl and I will be getting one of those when I return. I think that I would've probably been more satisfied with my choice had I done so. I will say that their baked goods are phenomenal. The M&M cookie that I got was SO good. That was probably the highlight of my dinner. Overall it wasn't exactly what I was expecting but it wasn't a disappointment either. read more

Typical Panera food (good) but after eating at this location several times they seem understaffed. Waited a solid 15 minutes for a sandwich this week and it was not crowded. At times a lot of tables need cleaning, the few employees there are working hard, just again seemed understaffed. Nice outdoor seating though! read more

I came in early to get breakfast before work and they were out of all soufflés (the reason I came in!). The service was slow and the experience was certainly not worth getting up early and going out of my way. The food wasn't bad! read more

I am extremely annoyed. I have placed orders to be delivered 3x from this location and all 3 times they have double charged me and it takes a week to get the second charge to be returned to my account. Last time I called it still took a week. Same thing happened with today's order. I will never order from them again and don't recommend it. read more

Food was tasteless and hard as a rock. Service was terrible.Employee was walking around talking on her phone. The wait and money spent was a waste. Order was not completed as ordered. Definitely won't eat there again. read more

Great food just gets busy for lunch. I like their cream of chicken and wild rice soup. Their flatbreads are very healthy. The bakery has lots of fresh baked treats and bread. Their scones are delicious. read more

great staff! great room for seating and has outdoor seats. this is highly important because they are always busy, for good reason...they rock! only thing that gave them a 4 star instead of 5... your always out of creamer. put 2-3 of them out abd get soy creamer too for those who can't have dairy. please. read more

Avoid during lunch, the food is extremely sloppy when they're busy. I was also totally unimpressed with breakfast. Other than that its alright, I like the Italian combo and the regular coffee. The double chocolate duet cookie is the bomb. read more

Cashier rang my order at 5:23 and I was done eating at 5.37. Obviously, I Inhaled my food, but the service here is CRAZY FAST, plus they were super friendly! Loved my visit. Plus a $.99 cinnamon roll as big as my head - to go, what more could you want for a traveling quick stop? read more

How does it take 10-15 mins to get a sliced bagel, not toasted, and plain cream cheese to go? McDonald's doesn't even take that long. And then they look at me like I'm crazy because I'm asking where is my order. So much for customer service. The last time I was there they were out of all the bagels except three. I'm a fan of Panera but not lackluster customer service. read more

Nice employees working hard and the manager went out of his way to bring me a coffee I was waiting for when the precious hazelnut was out.