Extremely slow at drive thru window. They do not ask client to pull aside if they place a time consuming order. Very curt if questioned and coffee is often not hot when received. read more

Not friendly. Small portion. Soup won't even melt the cheese. They said food was ready and then it took 15 more mins. Not clean. Had to wipe my own table because the woman said she had to sweep before cleaning tables. read more

Panera Bread - French dip with French onion soup - Sandwiches Near Me - Montgomery, Alabama

What plary you can generally anticipate the same standards of food offerings and order service. The disadvantage with this location (next to a major highway on- ramp) is that the schmear is not already applied to the bagel - a bit counterintuitive considering the patrons are driving. This isn't the first occasion that I've encountered this particular issue, so maybe I it's something that Panera can revisit when they are attempting to improve their Brand. read more

So I was in Montgomery helping my friend move so we took a lunch break. I love Panera Bread but this spot was so beautiful vs the one I usually go to. This spot was well lit, lots of room, and the display of bakery goods just made you want to get one. My friend knows the staff very well so she was greeted and even asked how her move is coming along. We ordered the soup, cheddar broccoli, and it was so delicious. This place is great for lunch, breakfast, or just want to get some work done. read more

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I would have LOVED my Turkey bacon avocado sandwich if there had been avocado on it... not only was there just one tiny slice, it was also not ripe and if you've ever tasted an unripe avocado, it's hard as a rock. (Picture). I've always loved Panera; and when I say "love", I mean everything from the ambiance being cozy coffee shop vibes and the food being so great. This was before the location moved from the location attached to five guys to the new build stand alone location across the street from the old. It quickly went from coffee shop vibes where you can sit for hours studying or just reading, to an open restaurant with no walls where it does feel socially acceptable to sit there for more than the time you're there to eat. Not only that, but seating is so limited that it feels like people are watching you eat so they can take your seat as soon as you get up. I can't comment on the service as I always order on the app read more

Panera Bread - Turkey bacon avocado with one tiny slice of avocado on it - Sandwiches Near Me - Montgomery, Alabama

everything was nice, service, coffee, cleanliness but the microwaved soufflés are not an improvement. I go there for breakfast a few times a month and now I have no reason other than coffee... go back to warming the soufflés on the pastry bar. read more

I love grabbing lunch at Panera. The food is typically very fresh and the atmosphere is perfect for a working lunch or meeting. Lots of fresh salads and breads and other goodies to choose from. read more

Panera Bread - Citrus Asian crunch salad. - Sandwiches Near Me - Montgomery, Alabama

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Panera used to be the primo bagel place, the bagels were plump and tough like bagels ARE. The bagels, when I visited lately were non-sliceable (I have never seen, especially from the bagel capital (New York). Not sure what that's about. The manager was great back in the good bagel days - could that be the crux of the quality at this store - have a reflection? The blueberry muffins were delicious in taste and texture without that crumble stuff on it, what's that about? read more

Evening was fine up until my fiancé ordered the chicken noodle soup. It had a hair in it and she then told me that for the past three times before this at this same location, the chicken noodle soup has had hair in it. Very disappointed. read more

Do Panera breads usually have a drive thru?! I've never seen one and I think it's for good reason. Waiting 19 min in the drive thru after ordering you food does not seem to be a good business idea. Cars were lined up behind me, all of us looking hungry and frustrated. I don't know how the pick up line was any different than the drive thru, so even if you ordered ahead, you would have had to wait. The employee taking my order and money at the window was polite and professional, so I gave them credit for that. Also, I got the broccoli cheddar soup and Mediterranean veggie sandwich and thoroughly enjoyed it both, so they get credit for that as well. Would I go back? Still not sure, but definitely only if I have time. read more

They could do so much better and I say that only because I've been there and they have done it. Some days you get the extra cheese and such that you pay for and some times you do not. I love their Greek salads ands they are in my top three favorite when they act right. I love the atmosphere and like I said service just depends on the day I suppose. read more

Mold on the cheese. Will not return. They are not friendly and not sanitary. Pass this place by read more

Panera Bread - Molded cheese on breakfast sandwich. Will not return - Sandwiches Near Me - Montgomery, Alabama

My experience at this panera was great. The cashier lady was very friendly and accommodating. There was a sandwich I ordered that did not come as I expected, and she made my day by trying to make it as I wanted. My breakfast sandwich was amazing after all. read more

Today was a very disappointing breakfast at Panera...and yes, I know, that they will move in 2-3 weeks across the street. Due to that move in the future for example sesame seed bagels, walnut-honey cream cheese and half and half milk for the coffee was not available. Tomorrow is Mother's Day and you don't have these items stocked? read more

OMG!!!!! This had to be the worst Panera Bread I've ever had the salad I ordered was the Caesar Salad whole and the bacon was soooooooo damn hard I chipped a tooth in the back of my mouth also the spinach looked cooked that's how old it was and the lettuce some of it was pinkish I'm so done with ordering out thanks for helping me come to the decision Panera Bread, I mean I knew you all were racist but just to send my food like that, that's ridiculous I'm a paying customer regardless and I deserved good service. I will never order from them again period and that's any of them because of this one. read more

Placed a last minute catering order for breakfast pick up the next day. The staff was very quick to get this order completed for me even though they were extremely busy. Great customer service! read more

Panera has gone very quickly from a consistent decent spot to a cross your fingers and hope sort of place. But little by little they have changed most of their items to crap. Today has ended our affair. Their cinnamon roll, which was actually one of the best things they made, has now been reduced to a 1" high abomination. Seriously. The gift cards are all gone and so are we. Too many much better places along Eastchase to deal with this nonsense. read more

I need to hurry up and go use my birthday points! Anyway, there is never a dull moment at this Panera, especially during lunch time it's packed and the line can get pretty long. It can also be difficult to find good parking during the lunch rush, so come early or late. The service is pretty standard, some of the staff are great and others are just so/so. Depending on which type of server you get, your order can be perfect or messed up. It's a coin toss really, but if I see one my favorite workers in, I'll usually get in their line or let the person behind me go first until they're free. My favorite thing to get for breakfast is a chai tea latte with caramel and a cheese danish. It's hard for the so/so servers to mess that up (unfortunately sometimes it happens). When it's done correctly, it's my favorite drink, even better than Starbucks and more affordable. They have a nice selection of juices and teas on tap along with the normal fountain drinks (Pepsi products). The iced green tea is good, especially on a hot day. Lunch, I like the Fuji Apple Chicken Salad or the beef and white cheddar panini. They usually have a few seasonal dishes. And during the winter the quinoa bowl really hits the spot read more

Not unless you absolutely don't like fresh bakery, salads and or soups there is not many reasons to dislike PB. Very often the food looks as good as the pictures and descriptions on the menu. Plenty of seats, clean location and average customer service. read more

One star for food. That part was good. The cashier was very obviously not happy that we decided to eat at Panera. Terrible attitude, and she actually scowled at us. Yay. Finally, the eating area. We searched and searched for a clean table but found none. So we cleaned our own table. Other than that, it was a great experience. (note sarcasm) read more

Coming from Atlanta, this is the best sandwich I have ever had at a Panera in my whole entire life. The sourdough, tuna, country mustard. Everything was WOW. The produce was so fresh!!! Tomato on point. And not to mention how amazingly it was put together. I feel as though all ATL Panera staff need to come up here to train. Absolutely amazing, will make sure to at least get one more sandwich before heading back to GA. read more

I ordered a Caesar Salad today...What's going on with the lettuce? The last couple of orders, it's been old or something. I have to throw half of it away. Panera used to have the pretties, crispiest lettuce in town... read more

This is my first time at this location. I ordered turkey chili, a drink, and a cherry pastry using the "Rapid Pick Up" option on the app. The App is really well-made by the way and I've never had any issues with it. Anyways, they got my order out promptly without incident. I get the turkey chili almost every single time I come here (at least when they are offering it). Today the turkey chili was really watery and didn't have much flavor at all. I don't know what happened to it today but it was really not great. I just happened to be REALLY hungry so I did eat it all. I just wished it was thicker like it normally is. Also, it wasn't very hot. Kind of defeats the purpose of ordering chili in my opinion. Anyways, I come to Montgomery for work like 2-4 times a month. I'd like to give this location another shot but I don't think I'll be able to get the chili again it was just that awful. read more

Panera Bread - Soupy/watery turkey chili :-( - Sandwiches Near Me - Montgomery, Alabama

Panera's breakfast is always on point. I love this place. I've ordered from here multiple times and my orders have never been missing or messed up. 10 out of 10 would recommend! read more

I love Panera Bread, and eat at many different locations. I feel this one lacks great quality customer service. The cashier, who according to his name tag was the Manager, didn't greet me, and I felt rushed. Usually they ask if you want the baguette or apple. They assume I want the carbs I guess. When I asked the server to trader the bread for the apple she almost seemed as if she had an attitude. *sheesh*. I do give credit to the food quality as it always taste the way it should and made with fresh ingredients.... Very delish! The new quinoa, kale, best citrus salad is amazing! (I probably don't have the name exact) read more

Panera Bread - Kale, quinoa, beet citrus Salad. Amazing! - Sandwiches Near Me - Montgomery, Alabama

Won't eat there again. Got take out. Grilled cheese was not grilled. Turkey and cheese sandwich didn't have cheese. My sandwich was saturated so much with balsamic it was too strong. Let's just say $35 later and everyone was disappointed. read more

Out of bagels today before lunchtime. Out of bagels yesterday as well. Bad business to be out of product everyday - losing potential sales, losing potential revenue. read more

Panera Bread - Bag shelf empty - Sandwiches Near Me - Montgomery, Alabama

Really like this location. I've eaten in several times, but I usually place orders to go. In fact, it is the to go orders that are the reason they don't get 5 stars. I hate having the responsibility of checking my order before I leave. It's their job to get my order right. Getting home and finding my order wrong or missing items is always a drag. However, eating in here has always been a good experience. Just don't go when the line is long. Seems the line doesn't move very efficiently when it's crowded. In general, people behind counter are always nice, food is prepared promptly and location is clean. read more

Memorial Day 21' and I needed an impromptu lunch for 7 people, I tried the catering for the first time and I couldn't be happier. Used online ordering that morning, easy website experience, totally customizable. I ordered BBQ Chicken Salad for 9, making sure to have enough, had way too much ! Spot on for amount per person planning. The delivery was efficient, on time. nice guy. The food was so well done ! Looked great, hardly NO prep to lay it out for buffet style service for the group. Plenty of accoutrements, plates utensils, serving pieces. The group was impressed, and so was I. Great Job Montgomery ! read more

all i want when i go to panera is a freaking chocokate chip bagel and bread. they are called panera bread for a reason. for a reason. their service is awful to add. dont call yourself panera bread if you wont give me bread. also dont question if i want bread to go with my bread bowl. i said i wanted a baguette so dont try to persuade me to get an apple. thank you. read more

Plenty of places to eat in this shopping center. We chose Panera bread. As always, the staff was polite and it was clean. I thought the food was better than the Panera by my house in Virginia. read more

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Ordered oatmeal with almonds and quinoa. Told cashier to sub brown sugar for honey. How can something so simple get screwed up. Guess what, I did not get the brown sugar I asked for. What a waste of money. It was a to go order and was on the road by the time I opened container. SMH read more

In many ways, this is a standard Panera. But there is one thing that sets this one apart: These guys really, really take care of their customers. I've never seen that at any other Panera, where interaction with staff tends to end once you've gotten your meal. This Panera was bustling with activity. Lots of customer traffic. And lots of staff to deal with those customers (which they did with alacrity). There was at least one person on the floor whose primary job was to maintain the drinks area (even the soda fountain). That's all that person did. And still others to check up on customers as if it's a full-service restaurant--not to mention plenty of help clearing tables and making sure customers were happy. They succeeded. read more

This location is actually farther than the other Panera Bread ( which is closer to my place) but I would rather drive here because they have better service and I can see that the managers care. On Sunday mornings for example, the souffles are out and ready and they get a new batch ready before the souffles run low. Most of the team members here also work very hard to meet the customer's needs. I've also observed the General Manager and he works the hardest! Kudos to Mark Wade! =) read more

I ordered the pic 2 and it was tasty. I think they need to do some extra cleaning in there like wiping down the credit card machines and the sides of the tables. The food was prepped quickly and we all enjoyed it. If you don't have the Panera card I highly recommend it because you will get free treats, drinks, or even money off online orders. Just a little extra. Also it's in an awesome shopping area of you need some fuel to fuel shopping read more

I'm a big Panera fan and regularly go there. This one, however, lacks good customer service. I have yet to meet a friendly cashier there. But hey, if not even the manager is nice, why would they be? I see where they get their attitude from. It seems like they are annoyed by my business. They have never asked me if I wanted bread, apple, or chips as my side. They rarely point out that I have a reward on my card. Instead of keeping eye contact, they stare into oblivion daydreaming of a better workplace, I guess?? They hand me my receipt without a thank you or have a nice day and just seem glad to have passed another minute on their shift. The guys in the kitchen are a different story. Quick, efficient, and friendly. And never annoyed by me changing something on my order. Food is always excellent. read more

Not sure that I've ever been disappointed by any Panera Bread that I can remembers food is always fresh, tasty and filling. Never regret eating anything here. The staff at this particular location are very polite and work hard to make sure you get what you want/ordered. read more

Panera Bread - The end of the fuji apple salad. YUM! - Sandwiches Near Me - Montgomery, Alabama

Really good. I had the Italian on Ciabatta with chicken and rice soup. All pretty tasty, fast service. Server was sort of rude but other than that I'd definitely go again read more

Panera Bread - Italian on Ciabatta w chicken and rice soup - Sandwiches Near Me - Montgomery, Alabama

I enjoy the pick 2. My favorite soup is corn chowder and my favorite salad is apple fuji with chicken. The staff is friendly and helpful. read more

Panera Bread - Sandwiches Near Me - Montgomery, Alabama

They were busy but so efficient! I had the best experience I've ever had at a Panera, which is saying a lot since one of my top 3 faves! I must say the highlight of the experience was the young man named Jerome who was keeping the eating area tidy. He was so polite and the area was very very well kept. Soft spoken and hard working that boy deserves a pat on the back from his higher ups! read more