No soup today. On the road, I wanted something that I can eat while driving. I decided to get a couple of breakfast sandwiches and a pastry. I got the ham and cheese croissant and a Asiago sausage and egg bagel. I really didn't need two sandwiches since each were both filling. The bread for both was warm and each sandwich was okay. The pastry was really rich and just too sweet for me. Overall four stars. The service was great and the food was good. read more

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Very clean, spacious dining room, complete with a fireplace, which was especially nice yesterday when I was there and it was cold and raining outside. I ordered through the kiosk, just inside the front door, which I found intuitive and easy to do. I ordered a bacon egg and cheese sandwich on ciabatta bread and it was amazingly fresh and delicious. I also ordered coffee, but would have preferred the option of getting my coffee cup (for the self-serve coffee station) before waiting for my sandwich to be prepared. Prices are reasonable, even though in my opinion coffee could be offered for a little less. The sandwich had so much bacon, I was shocked. Probably had 6 strips on it ; really generous with the bacon. Also appreciated that they have real cheese instead of that American "cheese"nonsense that many places offer. Drive-thru is available and one can place an order using the Panera app and specify "in store" or "drive thru" pickup preferences. read more

Panera Bread - Bacon, Egg & Cheese Sandwich on Ciabatta - Sandwiches Near Me - Kelso, Washington

Hadn't been to a Panera in decades so was unfamiliar with the choices. We chose to order at the counter instead of the self-serve stations. - Mediterranean sandwich: wasn't offered a choice of bread and it came out with tomato basil bread, which was soggy and awful. After eating, I went over to a self-serve station and learned of the various bread options. Disappointing. - Side baguette was cold and hard. But it was still better than the bread the sandwich was made with. Should have gone to Subway. read more

Panera is a freekin joke! $33 for one sandwich, a half salad and a half sandwich. Then, the salad, some dip$hit decided it would be absolutely normal to put the chicken in while it's still frozen. Soggy croutons instead of Tortilla strips and no avacado!!!! read more

Panera Bread - Supposed to be the Southwest chicken salad. - Sandwiches Near Me - Kelso, Washington

I stopped by Panera Bread in Kelso with high hopes and left with a mystery. I ordered the grilled chicken and avocado BLT. Sounds delicious, right? Spoiler alert: it was missing one minor detail... the chicken. As in not even a sliver. Somewhere, a chicken is breathing a sigh of relief while I gnawed through what amounted to an Avocado BLT. By the time I realized my poultry-free predicament, I was miles away, too far to stage a dramatic return or launch an impromptu sandwich interrogation. I checked every nook, cranny, and leaf of lettuce hoping the chicken was playing hide-and-seek. It wasn't. So if you're craving a sandwich that plays fast and loose with the concept of "ingredients listed," Panera Bread in Kelso WA might just surprise you. If you're looking for actual chicken in your chicken sandwich... maybe pack a backup drumstick! read more

Food: Mediocre at best. Prices: Extremely high for the small amounts and lack of quality that would make me want to come back. Service: as a first time customer, I had a few questions, of course. But the kid at the counter that helped me was obviously only interested in her paycheck. She wasn't helpful and didn't even try to connect with a new customer. Ambiance: Cafeteria style dining. Not exactly warm and inviting. As a matter of fact, it was downright too cold to sit in the dining room to enjoy a meal. Thankfully, there are a lot of other places to eat in Longview. read more

I feel that post pandemic and the rise of self service food ordering kiosks makes this fast casual dining experience no different than a McD. You bus your own table and there is no table service anymore. This is not the Panera Bread bakery cafe that I remember. The food was passable as lunch fare but expensive for a half salad and half sandwich combo. I regret adding a tip to the order. read more

Panera Bread - track your order digital queue - you can see what the BOH is working on - Sandwiches Near Me - Kelso, Washington

We stopped enroute to Seattle to charge our car and saw this Panera across the street . A sandwich and soup seemed perfect for the cold evening and we walked in and ordered at the kiosk . The place is huge and had plenty of seating. The food took a really long time to be delivered and so we couldn't just spend any more time dining -in . The staff interaction felt forced . read more

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-toilet stinks (urine) - no paper towel -coffee is too diluted Any manager working there? read more

Amazing service! New menu items - the green goddess chicken salad was outstanding! The Mediterranean Veggie is one of my favorites. Clean. Open seating area. Bathrooms available. read more

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My wife and i ordered meals here on the way home from work to take home. We each orders a sandwich, bowl of macaroni and the bread as the side that comes with it. Neither of us got our bread and one of the meals came with a small cup instead of a bowl. The drive through line took ages but that's not necessarily their fault. But when my turn came I said "hello" and all I got was the bag in my face and a " have a good night". No opportunity to check contents or any before being pushed along. Disappointing. read more

Panera Bread - Sandwiches Near Me - Kelso, Washington

Quick stop at another Panera for some coffee. We love our sip club membership and we've been to over two dozen Paneras now in five states. This Panera was clean, the staff were dry and greeted us upon entry. We grabbed our cups and got some delicious coffee. Many more Paneras still to visit. read more

Panera Bread - Sandwiches Near Me - Kelso, Washington

Ridiculous. Employees were more concerned about clocking out than orders. Took over 20 minutes to get a 1/2 salad and 1/2 sandwich. And the chicken on the salad looked like it's been sitting for a while. They must count on the guaranteed business from the people using the Tesla chargers across from their lot. read more

Used the drive through on a trip north. Spent over 30 mins in the drive through with maybe 4-5 cars ahead of us. The employee at the window said they were short staffed. I don't blame the employees but rather Panera and management for poor... management. I repeatedly asked the manager how they planned to compensate for the extreme wait and she said there was nothing she could do. She did follow through on a discount after I suggested it, and I hope every car behind us received the same. There were people getting out of their cars to come see what the hold up was. We tipped the driver through worker to reinforce our issue isn't with the staff that showed up the day after a holiday, but I hope Panera figures this out. We also had to go inside to get silverware that was left out of our order and noticed the restroom had a stall without TP and another stall with a small roll left. Lacking attention overall. read more

What's up: On our road trip and we decided to grab a quick bite and drink at Panera. Doing a quick search, we found this place (it was also near the Tesla chargers). Parking: We parked at the Tesla chargers and walked on over. This place also has plenty of parking nearby. Environment: Pretty quiet when we arrived for breakfast. We placed our order ahead of time using our Panera app, but you could also order at the counter or use one of their order kiosks. The left of the building is the dining area and there were plenty of open spots. Restrooms are also located in this section, not too far from the fountain drinks station. You'll also see the Rapid Pick Up cubbies not too far from there. What was ordered: - Hot tea (it was a cold morning and hot tea was just what I needed) - Asiago Bagel (soft and warm cheesy bagel) Yay/Nay/Meh: Yay. Things are pretty much self serve. Short wait before our order was ready. We picked up our bagels at the rapid pick up cubbies and brought our cups over to the tea area to make our own teas. Credit cards are accepted. read more

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Good fast food option. I'd like to say it's healthier?? maybe Get the soup with the chicken sand-which. Have a great variety of soft drinks and fresh drink options. Not cheap definitely bring the check book. read more

Did a Rapid order of Baja Bowl with Chicken, Mediterranean Veggie sandwich and Signature take Chicken sandwich. The Baja Bowl was refreshing, would have loved to get a spicy salsa for some heat. Veggie sandwich was good, the vegetables were fresh and overall the sandwich tasted good. The special sandwich - signature take Chicken sandwich was bit dry read more

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Unless you have 40 minutes to waste in the drive thru only to discover they ran out of ingredients when you get to the window, I'd advise not to go to this Panera. I read more

Stopped by heading southbound. Sandwhich was ok, alot creamy verde spread.. so it didnt really feel like a grilled cheese sandwich as much. Just more of the verde spread lol. Pulled out the chips and noticed it was popped, but there were tears at the bottom of the bag, chips are stale. Likely someone just said screw it and threw it in the bag. Please just be mindful and observant when it comes to service read more

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Came inside to order some food and Devin was very friendly and I loved his spirit and energy . He made my whole day. And the food was delicious 10/10 read more

The order was placed in the drive thru. One of the sandwiches was requested with no onion due to a food allergy. The order was missing several items and the sandwich ordered without onions came with onions. Food quality has steadily declined here but we thought we would give it more try. We won't be going back. read more

Good food, portions were alright but the price was outrageous. Would I come here again? Probably not.

food ok, serice horrible a bunch of kids that do not know how to provide supperrior service, had to circle around the drive thru two times ,in order to get our sandwiches as they had a cluster yuck, read more

Ok so first of all, I waited at the window for 14 minutes for 3 bowls of soup and a salad with 2 drinks. Secondly, when the young gentleman with the brown curly mullet tried to hand me one of my drinks, it wasn't all the way full. Like a 1/4 from the top. I'm sorry, but all of this food was $50, I want my $6 to be full. He took it back to fill it and then handed it to me and walked off. He didn't say "have a good night" OR ANYTHING. I was like, ok is that it? He just completed ignored me and walked off. I will never come back because of this. And why on earth did it take almost a quarter of an hour to pour some soup? Blows my mind the kids these days are so rude and entitled. SMH read more

Stopped by while charging. Ordered 3 items, the kitchen made 2 of wrong. The washroom is filthy. Better management is desired.

It's a chain, and consistent. This location was short staffed and didn't care that all of the tables were dirty. I had to bus and clean the least dirty table to have a place to eat. read more

Only giving it one star because the window dude was nice. They forgot my cookie m, had to ask for my bread butter and here's the tomato's. Cherry F'ing tomatoes?! On a sandwich?! They did say they were out of the greens which I was fine with...but umm...yeah, someone needs to teach them presentation is everything. read more

Panera Bread - Bust all over your mouth with every bite...eeww. - Sandwiches Near Me - Kelso, Washington

This Panera has the WORST drive through of any Panera I've been to. Sat in the car for 30 minutes...with one car in front of me.

Stopped at the Kelso Tesla supercharger on the way back to Seattle at exactly lunch time, so we decided to get something at Panera Bread, which is not one of my favorite spots, having never found anything excellent in the past. Decided to get a flatbread Margherita pizza and a caffè latte. I have to say that the flatbread was not bad at all, I really enjoyed it. Maybe that's because my expectations were a bit low, but I really liked it, I ate the whole thing. Tomato sauce is fresh and not overly seasoned, very simple, mozzarella is fresh and the flatbread is very well done. I imagine that the flatbread is precooked, since I got my food pretty quickly, which makes it even more surprising. Caffè latte was so and so. Now I know I won't skip Panera Bread next time! read more

Panera Bread - Margherita flatbread, not bad at all! - Sandwiches Near Me - Kelso, Washington

First off .... Your drive thru is impossible to hear server with all the highway traffic. Very frustrating. With our total being over $30 I was expecting good stuff....nope. It consisted of a sesame salad with grilled chicken. It was so freakin cold the chicken (very small amount) was about frozen and lettuce hurt my teeth to chew it. Also got a ham sandwich. Good thing the bread was good because there was very little meat in it. And a $4.00 soda. Too much $ and not that good read more

I keep giving this Panera grace and extra chances...mostly because I really like the employees. The employees have excellent customer service...they are friendly, kind, and they are prompt. The management at this location however is horrendous! Whenever I get the unfortunate circumstance to order from a manager...they are rude, self-righteous...and have no customer service. The prices are NEVER accurate and always change even though I get the same thing every day. The manager today hung up on me after blaming her employees telling me she will have to "retrain" them. Lady, your employees are the ONLY thing holding that place together. Customer service goes a long way. Management needs retraining. Whoever is in charge of this place should really take note. Daily employees awesome! Management...horrible! read more

It was our first stop here at this location and it will be our last. The cooks were skimpy on the portions... we eat at Panera a lot.... we ordered online so I can't say anything about the service ... The ambiance was horrible ... there was a group of about 12 children ... apparently these parents think Panera is a babysitting facility... they were rude and had no consideration what so ever for other folks in the space... they even started throwing ice cubes at each other... Panera needs to kick them out and tell them to not come back without their parents.... read more

We picked up a to go order last night and when we got home and opened the salads, all 3 had black, slimey lettuce. Very disappointed to pay over $10 for each salad and be given rotten food. If we lived closer I would have taken it back to the restaurant and asked for a refund. read more

Panera Bread - Rotten lettuce in all 3 salads last night. - Sandwiches Near Me - Kelso, Washington

Food was terrific! However, that was overshadowed by the absolute unprofessional, irrational staff. Our order was made incorrectly and the food-prep staff member yelled at my souse... literally raised her voice and rudely explained that we should have caught their mistake. She went on to mention that they'd correct their mistake "this time," but we should've compared our receipt with what was served before "accepting" it. When did the cost of food reach record highs, employees make the most they've ever made, but the quality of service plummet to an all time low? It is time to do better Panera... perhaps some customer service training. read more

Good customer care! Tasty food :) We were using the ordering machine, finalized everything but the gift card wouldnt work. It was complaining about the account being a guest account. So we couldnt finish the order and had to ask for help. Got a free beverage for the trouble -- thank you read more

Panera Bread - Sandwiches Near Me - Kelso, Washington

I have ordered the grilled cheese sandwich & tomato soup 3x's now although the soup is hot & tasty the sandwich is never grilled as seen the attached photos once I drive home & grill it myself warm the soup back up it's all good. Come on Panera you San do better than this?! No more Panera no effort=lost customers just read your reviews not the best. read more

Panera Bread - Un-grilled cheese sandwich served from Panera - Sandwiches Near Me - Kelso, Washington

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Typical Panera. Not anything fancy but great for a healthier lunch option. The only downside was they were out of soup when this is soup weather lol it won't stop me from returning. Service was great. The atmosphere was nice and quiet, my daughter and I were able to enjoy our lunch date together. read more

I enjoy Panera but this one is very poorly managed. Went to order a veggie sandwich but was told it would have no lettuce or onion because they were out. Got a pizza instead (margarita)... they put it out and say "we didn't have any basil and I didn't know." Granted this pizza only has tomatoes, basil and cheese... frustrating. I wouldn't have ordered it if I had known they didn't have the ingredients. Then I hear them as multiple people to round up on their total because they don't have the change to complete a dollar. Will not be returning to this location. read more

Recently went here after a long day running errands in Longview. I was super unimpressed with how they operate this business. They had very few employees working so there was basically no customer service we were directed to the tablets to place our orders. We had a very long wait to use one as several were not in working order, we considered leaving but decided to be patient. We finally got our order in which took a significant amount of time. They brought it out to us and we ate the food we were disappointed in the quality and the price was outrageous! We will not be going back anytime soon! Was overall a very crummy experience. read more

The young man who took our order was very helpful. Panera has changed their menu and not for the better. They got rid of the salad I really liked (Asian Sesame), and the Caesar salad was mediocre at best. They were out of the Turkey Chili my husband aways gets. I won't be back anytime soon. read more