Very rude management, dirty location and food was made extremely sloppy. If you're paying $15+ dollars for a basic half salad/half sandwich, you would expect much better. I would not recommend this location. read more

Absolute worst customer service bad presentation employees seem like they're all lost and unhappy to be at work, especially manager Nicole who decided to change the rules all the sudden, Went to purchase milk sign on refrigerator says six per person I had two people with me, but she just took the sign off and change the rules of the sudden! Good luck to you Nicole. You look miserable read more

Hadn't been to this one in a while. Got a frozen caramel and they don't use the hooded lids so the whipped cream is smashed down. Didn't eat here. read more

Panera Bread - Sandwiches Near Me - Jacksonville, Florida

I used to go to Panera quite often back in 2000 when I first moved here and I thought the food was much better then, then now. Still good and they have updated their menu in the last year. The Asian salad is my favorite. Good sandwiches and soups (which change daily). Busy on Saturdays at lunch time, but very quiet early in the morning. I believe they open at 6:00am. Very good bread, bagels, rolls and breakfast on the bread side. Comfortable booths, chairs and a sofa to relax. Free Wi-Fi is nice too! read more

Panera Bread - Sandwiches Near Me - Jacksonville, Florida

If I could give these guys 10 stars I would. We order delivery frequently from this location and they are always on time with great food. This morning I received an order that I thought was wrong. It turns out it was my fault, but they fixed my mistake and redelivered the order all for no charge. Fantastic service from the top down. Original review:We ordered sandwiches for delivery using my app. The order was done right and delivery was quicker the expected. I go to several Panera's and find this store to be one of the best. The clerks are helpful and polite and food is always read more

This Panera is dirty, and the employees are too busy talking to help with anything. Everything on the kiosk says out of stock and the avocados on my salad were dark brown. Don't bother going here, Newks down the street is WAY better and worth the price. read more

This a franchise restaurant which has many options and nowadays adds vegan options. I like to come to have a nice soup. Bread is just delicious however sometimes the customer service is not good. For instance, this restaurant has good customer service and it's very clean. Thanks to the manager of this location. read more

I came in for a plain toasted bagel with cream cheese and a large latte and I would think that for $7.25 + a $2.00 tip they could prepare and dispatch in under 5 minutes but no. It took more than 10 minutes and I got skipped over twice. I don't no why I even bother with Metro Diner a 5 minute walk away and for the same price I could have had breakfast... read more

Panera Bread - More than 10 minutes for this... - Sandwiches Near Me - Jacksonville, Florida

Today I went to pick up a curbside order and the order wasn't ready. I called them up and I assume it was a manager who came to my car window. They explained my order wasn't received. Anyway, I ordered the new chicken sandwich and it was supposed to come with a free drink. It has been advertised non-stop on tv and was even on the website. I put in the code but it didn't take it off the bill. I told the employee and he said the promo wasn't going on yet?!? I ordered a few other things. Finally the order comes. Chicken sandwich is nothing great and other food ok. Nothing great. For $35 I expected more. Coffee was good, that's all I can recommend. read more

I have come to this Panera multiple times last time I came I did not check my food and upon getting to my destination my order was incorrect. This time I place the order myself through the self ordering system and as you can see in the photos below I ordered extra items to my bowl. Upon receiving the bowl the bowl was tiny and not substantial or matching what I had ordered. I paid $11 for this bowl with all the extra items in the amount volume wise was very disappointing read more

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Every salad I ordered they had no avocado! One cashier and the wait was horrible! Not worth coming back.

Just your run of the mill Panera. No complaints, nothing "spectacular" yet to bump up to five stars. Normally very fast, except right after church on Sundays. Friendly staff, which is the norm since they should be providing great service which thy normally do. read more

I have never had a bad expierence at this Panera. The service is always good and plates/tables cleared promptly. The space itself is always clean and well stocked. It's Panera so you know the food is amazing and healthy options are always available. They show the carlorie counts on the menu and full nutritional data online which is very helpful. Never any complaints here!! read more

I have always liked Panera for a low price lunch place. Food good and restaurant clean. BUT: the Baymeadows location has NASTY restroom, They need total refurb and cleaning. They stink and I want to use a gas station bathroom before going into that location. read more

Went to the kiosk to place my order. I tapped on the cookie menu to order a cookie and it said everything was sold out. So I paid and proceeded to the window to wait for my order but the bakery was full of cookies and brownies! I went to the register to order my cookie and I told the girl that the kiosk said that they were sold out of baked goods and she was like "oh it probably says we're out when we're low on availability" -as if that's a logical explanation; but that's not even the point. The point is I had to make 2 transactions when I should have been able to order everything at the kiosk. Its all about making everything convenient for the customer! read more

Will never go back to this location again. Already had bad service before, but tonight was too much. Cashier couldn't be bothered and had poor communication skills ( no greeting or response when I treated her). When I asked for a manager to help, he couldn't be bothered. I waited while other customers were helped and then just told her to forget it. It was just really bad customer service skills. It is a shame because we love Panera Bread, just a bad location. read more

Although Panera is everywhere, some are better than others. This one at the corner of Baymeadows & Southside is my favorite. Great breakfast sandwiches, the best dark coffee anywhere, huge assortment always of breads, bagels & pastries, & great service. Lunch equally good with a variety of fresh soups, salads, sandwiches, paninis, & new soba bowls. Great venue for a one on one business mtg, a late breakfast, early lunch, or to pick up a baked treat to go. Reliable, consistent, & good read more

I don't really have anything bad to say at all about any Panera's location that I've ever been to. This one is close to my work, and so I tend to frequent this location more often than the others. There are so many different menu items to love. It's hard to choose just one. I love their Cinnamon Crunch Bagels with Hazelnut cream cheese, they have wonderful paninis, coffees, salads, soups (in breadbowls!), fresh baked other random goodies, awesome sandwiches. The atmosphere is also nice, calm, relaxing. You never feel rushed. They even have a healthier for you hidden menu (great if you are trying to go gluten free) , to find it look near the register area for one of those weird QR codes, and scan it with your phone. (Did you know this?!) read more

This location is the dirtiest I have ever been to. The three occasions I have been here each time the floors were disgusting. Today I chose to eat my salad, but if I had time to go elsewhere I would have. Even the floors behind the register are nasty. I think management should address this issue and implement a timed schedule for sweeping & mopping. I won't be back to eat! read more

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I usually love eating at Panera bread. However this time they forgot my sandwich and I've called 4 times to that location and no one answered! read more

Wasn't busy! Love Panera But I got a To-go order with this Panera and I was missing part of my meals they gave us no silverware or napkins do not recommend doing big To-go orders with them. read more

I wasnt going to post this but I changed my mind.. Yesterday, At Panera Bread on Baymeadows, I'm ordering my lunch and I noticed there is a fly in the glass compartment where the pastries are. I'm watching the fly as it flies around and landing on the muffins & danishes. IT'S SITTING ON THE PASTRIES.... ME: Ma'am there is a fly in the glass compartment. CASHIER: Where? *We both walk over and I show her where the fly is... She shoo'd away the fly, however, naturally it flies away but comes right back and lands on the pastries again.* I'm sorry about that, I'll cover it with saran wrap. ME: All that needs to be thrown away. * I'm thinking she could care less, let me tell the manager.* When he comes out, I say: May I suggest you guys enclose the pastries because I just witnessed a fly in there and it was all over most of it. All that needs to be thrown out! Manager's response: I apologize, that happens frequently whenever it rains, its a revolving door, flies sometimes gets in. I'll cover it with saran wrap. Me: *Blank face* So you still gonna sell that I got my lunch and left After seeing that, I will not order anything from behind the counter unless it comes from the kitchen. read more

Hubs and I stopped in for breakfast on a Sunday morning around 8, and it was a great visit. No wait! I ordered a cinnamon crunch bagel with plain cheese (my fave!) and my husband had the sausage, egg, and cheese breakfast sandwich. Both were delivered to our table hot and fresh. We each had coffee - also hot and fresh. The customer service was fantastic. We enjoyed breakfast for $11 which is about what we'd pay at a fast food chain for breakfast. The quality of the food and the excellent customer service are worth it. By 9 a.m. there was a line, but staff were great at getting people through it. Highly r read more

Panera Bread - Cinnamon crunch bagel with plain cream cheese and coffee - Sandwiches Near Me - Jacksonville, Florida

DELIVERY SUCKS... I guess the delivery persons tongue is too heavy.. not very friendly... oh well... better luck next time!!!

I find this location to be a little hit or miss. It's the closest Panera to both my office and my home but it's not necessarily the most convenient place to go. The entire parking lot can be very chaotic at meal times. I'm more likely to stop in for coffee and/or a sandwich before work and it can be a mess getting in or out given the traffic on Baymeadows (if you need to get on Southside like me, your best bet is to use the tiny side exit that is directly on Southside). Like other locations they have the ordering kiosks so you can skip the line. I find this location to almost be faster if you're dining in than if you are ordering to go. If you know you'll be headed there, you're better off ordering online before you live. read more

Its is Panera, what else can i say. I do not know why people rave about Panera. i find it common, restaurant chain fare at above average prices. read more

i thought that they wouldn't take care of their mistake but they did. i can admit when i make a mistake and the fact that i assumed they wouldn't take care of it was a mistake. they fixed a mistake they made and i appreciate them taking care of my man read more

I've noticed the past couple of times I've visited Panera that they've had table service for dining in. It's also those locations I've found to be messier with trash on the carpet & the tables not being wiped off. They're trading one for the other. I'd rather take my own food to the table to have a clean establishment to enjoy my food. The young man who brought out my food was a sweetheart. My soup & salad took about 15 min, which is long considering they didn't have to make a sandwich & I only had a Caesar which is pretty basic but this was not the fault of the server. There appeared to be only one person in the kitchen & the server was apologetic. read more

Fresh breads and sandwiches, and the soups (especially the broccoli and cheddar) are to die for. I gave the restaurant only four stars, because: 1. After the General Manager leaves for the day, it's not always the same. The baguettes served on the side may not be available (they've run out), or they've become stale, as they're baked I believe at 4 AM only. 2. Hard to find a booth to sit in, as theyre usually hogged by people with laptops, who are there only because of free WiFi. I have complained to Panera about this over and over, and they simply do not care. I have gone elsewhere to eat when I can't find a comfortable booth. Otherwise, it's bon appetit at Panera! read more

Good quality vary nice people! There was this one person named Kenneth he gave me and my mom free water and he was nice! Good food I ate all of the food. No waiting line at fast hard working workers they are 5 stars!!!! read more

Panera Bread - Great food - Sandwiches Near Me - Jacksonville, Florida

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the expo and kitchen were goofing off and ignoring me as i waited for my food and i got all the way home and they forgot half of my order.

The deliver guy was awful. Don't order food on there website if you want it by your lunch time at work because they/he will come before you schedule him to be there and call you saying he waited twenty minutes when he came too damn early in the first place. Look at when your suppose to deliver the food not when you feel like it. He must not of wanted a tip or to make any extra money. Trouble service. It's the last time I will ever get anything from that too expense place. Don't come to someone's place a work twenty minutes early with the food I already purchased hoping and excited for my Lunch to be waiting for me. Then to leave me a message at 11:05 before I told you to deliver my damn food. What's wrong with you ? When it says 1115 to 1130 don't come at ten something or when ever you decide to come to deliver my food. Obviously I am not going to be ready until 1115 to 1130 to pick it up. Dumb shit. You have lost a customer for life. Get better deliver drivers that know how to read. read more

My office has ordered from this location multiple times and I can only remember one time we have ordered and not had an issue with them. Today we placed an online order and one of the items was French onion soup. When I went to pick up the to go order, I noticed that all of the items were checked off on the receipt showing they were in the bag. Knowing how this location is, I ALWAYS check the bag before I leave. I noticed they did not give me the soup even though it was checked off on the receipt. I told the lady at the to go orders that I was missing my soup and her reply "Oh yeah we are out of that today" okay, so you were going to let me walk out of here missing a soup without letting me know that I need to get something else knowing that I ALREADY PAID FOR IT and knowing good and well you checked off the receipt showing it was in the bag when it clearly was not. About a month ago we also placed an order online, and when we got back to the office with our two halves of turkey bacon bravo sandwiches, both were missing TURKEY!! Two other occasions, I have ordered chicken salad sandwich and when I got it, they had about two or three pieces of chicken on it and that's it. Multiples other issues have happened with this Panera, and we always try to give it another chance and every time something goes wrong. If you place an online order, always check the bag before you leave and be aware you might not have any meat on your sandwich even after you check your order. read more

It takes a lot for me to type up a review on my little smartphone screen. What a terrible experience I just had tonight at this location. We come to this Panera every single Saturday morning after the gym and have never had a pitiful time, even when the line snakes out the door and there are barely enough tables for the breakfast crowd. We always get our food in a reasonable amount of time and it is always correct. Tonight, there were only two other orders ahead of our order which was: one bowl of tomato soup with an apple and a decaf cappuccino. 10 minutes later, the soup arrives (remember, NOT CROWDED). Another 5 minutes later, a big mug of steamed milk arrives. Wth? I know this isn't Italy, but I'm pretty sure a cappuccino has espresso in it. After I return the mug of steamed milk, another 10 minutes later, I have to tell the cashier to just forget it at which point she says, oh wait a minute, it's back here. That would infuriate even the most mild-mannered. So, if we're keeping track, 25 minutes for a decaf cappuccino that I don't even want anymore. Maddening that my husband had long finished his soup and I was still without my order. It wouldn't even take that long in the breakfast crowd. It wouldn't take that long if I had milked the cow myself. Let's not even address the fact that half of the menu items were unavailable. I get that the bakery items should be "fresh"(c'mon we all know that the bakery items are not baked fresh) but if you can't support half of your menu at night, then consider only serving breakfast and lunch. read more

I love Panera bread however I'm disappointed with their French Onion soup. While there are plenty of onions and the broth is tasty, there is absolutely no cheese! What's French Onion soup with no cheese? The smokehouse turkey panini was delish as well as the chips. Love the server though she was very pleasant. read more

Panera is my favorite lunch place. But this location simply cannot seem to get an order right. I'll drive farther to a better location to avoid this place. read more

This Panera Breads has always been nice to go to the food is good and fresh we love the bread bowls with broccoli cheese soup but they have sandwiches and salads pastas too. And if you sign up for the rewards you get like a free pastry on your birthday and they send you coupons for free items as the year goes by, it's nice to get free things. read more

I am a loyal Panera patron, but this place is disgusting! Stopped in for the first time on my way home from The Avenues....Saturday evening and not busy at all. Trash everywhere, unclean tables, filthy floors and bathrooms. We didn't even stay to eat. If it looks that bad in the dining area, I don't want to know what it looks like back in the kitchen where food is prepared! Management ought to be ashamed of themselves. read more

We went in the evening to this Panera to try their new Broth Bowls. While the Lentil Quinoa, Chicken bowl was good, it was a bit pricey. Had I not had a promotional discount, I think I would have felt like I paid too much. The worst part about this experience was the atmosphere. We went in a slow part of the evening. The staff was standing around the area that food comes out talking, yet there was small pieces of food and garbage all over the floors (more than you would expect). We also had a hard time finding a clean table. It was just abundantly clear that the staff was not taking advantage of the opportunity to get the place in order after the lunch crowd. read more

I love panera food but they need to learn how to toast a bagel and not burn it. The last couple of times I've been there my bagel has been burnt. Also, they tend to run out of croissants quite frequently. How are u panera bread with no bread? read more