This location has a drive-thru, so post-urgent care, I wanted to pick somewhere to avoid exposure to anyone until fever free. I had gone a couple days with minimal eating, hence the urgent care visit for evaluation and diagnosis. Extremely grateful for a drive thru Panera to get a breakfast sandwich for now, and soup + cheese twists for later as I recovered in the hotel room as in Jacksonville for a work trip. Grateful for the friendly service, and the clean drive thru. A great experience staying in my rental to maintain distancing. read more

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I recently saw a video about the green goddess avocado toast and Im always on the hunt for a good avocado toast so I had to try it. First, barely any avocado which was disappointing and even with the arugula and green goddess dressing, it was so bland. It definitely needs some kind of seasoning. For almost $10 for a slice of toast, I did expect some more avocado at least. The bread was firm and tasty though, it is a good vessel for avocado toast. I will keep hunting! read more

Panera Bread - Green goddess avo toast with egg - Sandwiches Near Me - Jacksonville, Florida

Thus location has a drive Thur which makes it convenient to pick up a quick bite on the go. It's the healthiest fast food alternative, the sandwiches are good and the salads are tasty. The service is fast and efficient my order is usually correct. That's huge because I customize everything. lol read more

I order from this location literally every day and I do not know why I continue to do so, the order ALWAYS is missing the chips and or the sandwich is ALWAYS not how it was requested. I get that mistakes happen, but when the same items are missing and the sandwich is not what you ordered every single time, and Panera is not cheap to say the least.... This location needs to slow down and ensure orders are accurate. I again spent over $16 for an order and have a sandwich that is dry and literally nothing on the sandwich. Rip off. read more

Overall, this Panera Bread was ultimately a negative experience. I stopped in to grab bagels, cream cheese snd coffee. We stopped in to the location and the service was rather lackluster and pretty much indifferent, but hey, it was early and it wasn't like they were rude. They were just...indifferent. Anyway, we took our nearly fifty dollar order to the place where we were doing a training to find that they did not include the tubs of cream cheese. I called the location and explained that they forgot the cream cheese and I was rudely told we did not order cream cheese. Fortunately, there was a market next door and they had cream cheese. However, looking at the receipt, we did indeed order cream cheese and paid for cream cheese and this was one of three different trainings we did in three different cities and we had the same order at three separate Panera Bread locations and this was the only one where we did not get cream cheese. Mistakes happen. I get that, but the rudeness displayed by the gentleman who answered the phone was unacceptable. I will give it two stars, though I should probably give it one. read more

Panera Bread - tables and chairs in a restaurant - Sandwiches Near Me - Jacksonville, Florida

Visited a few weeks ago and had a really good experience so figured I'd go in again while getting an oil change. I wanted to pay cash so I went to the counter. Both of the women working completely ignored me and avoided the counter. After several minutes I went to one of the self help stations and ordered a coffee and a breakfast sandwich on an Asiago bagel. ( the one with egg sausage, bacon and Benedict sauce) can't remember the name. Once I had ordered the staff turned back up to offer me a coffee cup. Amazing as I was avoided studiously before I ordered. My sandwich came up quickly. To be fair the bagel was toasted nicely but everything else was at best room temperature of cool. I had taken a big bite out of the sandwich and didnt want to be "that person" so I took another bite or two around the edges and threw the sandwich away. The first visit was my first time in Panera in over 10 years and I enjoyed it. My second visit reminded me why I don't go to Panera. Poor service and not very well prepared food served cold. I will not be in any rush to have a third visit read more

Been here a few times before. Decided to go here for a late lunch with My Wife. I decided to order the new Pepperoni Mozzarella Melt. To My suprise it was very good. It tastes a lot like a pepperoni pizza on a baguette. I also decided to order mac and cheese with bacon bits on top. The mac and cheese was very good as well. The bathrooms are always clean and it wasn't crowded that day. But, I wish they would get that addtional ordering kiosk fixed. It hasn't been working for a while, and I noticed that a lot of customers like to put in their order this way ins of putting in an order at the counter. Parking is another issue, because a lot of customers tend to park in the pick up order spaces and not really have a pick up order, but instead dine inside because they're to lazy to find another available parking spot. Overall, We're going to eat here again. read more

Panera Bread - Pepperoni Mozzarella Melt, Mac and Cheese with Bacon Bits on top - Sandwiches Near Me - Jacksonville, Florida

If the worst Panera to ever exist, the orders are incorrect majority of the time. If you order delivery then an item will definitely be missing from the order, if it arrives. You're better off starving than ordering from this place and wasting your energy to try to get your money back. read more

I order from here fairly often for pick-up and it's always ready quickly and accurate. I love the broccoli and cheese soup and it never disappoints. I'm a regular customer and will remain one. read more

I have visited this location quite a few times. The customer service here is always spot on. The food quality is definitely such a delight. Today I ordered a parfait that contained Greek yogurt, fresh strawberries, fresh blueberries, granola, and what surprised me was that they added honey which to me is an upgrade from their usual parfaits. I also tried something different and ordered a Carmel Latte instead of my regular Chai Tea Latte which was such an delicious change. I am sure to be returning again, if not today, sometime soon! P.S. If you love bacon, and macaroni and cheese.... you should try their bacon Mac and Cheese! Delicioso! Check out the photo of my mixed berry parfait and it look delicious just don't try to lick the screen please! LOL! Until next time my friends!! read more

Panera Bread - My little snack bag of goodies. - Sandwiches Near Me - Jacksonville, Florida

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An Utterly Disappointing Experience at Panera* I've had several terrible experiences with THIS Panera, but the last one was the worst. They sent my order through DoorDash, and it never showed up. (My mistake to do this over and over again) When I talked to their staff, the manager named MIRANDA, she was super rude. It wasn't the first time something like this happened WITH their staff being so rude. They are usually aware of their mistakes and fix it right away. Not abstinent Miranda. She chose to literally FIGHT, start a whole argument with me, the customer. Miranda didn't care at all and was really unhelpful. It's not just about missing one meal; it's about how she treaed their customer poorly. Because of this, I'm done with Panera and suggest others stay away too. They really need to fix their service. This situation alone could be chalked up to a simple mistake, but the subsequent handling by Panera's staff, particularly an employee named Miranda, transformed it into a complete debacle. Miranda's interaction with me was shockingly rude and dismissive, lacking any semblance of customer service etiquette or empathy. Her behavior was not what one would expect in any service industry, let alone from a company like Panera, which claims to prioritize customer satisfaction. This wasn't an isolated incident, but rather a pattern of negligence that has severely tarnished my view of the brand. The recurring nature of these incidents - from undelivered orders to appalling customer service - highlights a systemic issue within Panera that urgently needs addressing. It's not just about a missed meal but about a missed opportunity to uphold basic standards of respect and professionalism towards customers. My experiences with Panera have been nothing short of horrendous. I urge potential customers to consider these experiences as they reflect not only on the company's operational failures but also on a deeply ingrained indifference to customer satisfaction. Panera has lost me as a customer forever, and I encourage others to think twice before giving them their business. read more

Seriously Panera! If I order a full bowl of soup, I don't expect HALF a bowl! Moreover, if your employee rolls her eyes at me when I ask for a refund, this is what you get...a public review on multiple sites showing what a ripoff you are. read more

Panera Bread - This Half a bowl is what I paid a full bowl price for? - Sandwiches Near Me - Jacksonville, Florida

Takeout order was missing sandwich and croutons for the soup. When I called to report this, no apology was offered. So, I had to go to the store and pick up my missing items. Once again, no apology was offered when I was in person either. Croutons were still missing from bag. The food is good but is it really worth the aggravation and disrespect for the customer? read more

I ordered from the online menu with a gift card a friend gave. I don't think I've even been to this location but they were clean and accurate. It's always a great impression when your online order is correct and ready! I order one of the half ham and swiss sandwiches. I like that you can customise your bread and toppings. I had a gift card for $7.00 and the sandwich only came to like $4. Great experience. Will come back again read more

Placed a pick up order. Ordered creamy chicken and wild rice but received chicken and noodle broth. 2 noodles and a couple of carrots. No bread and the fruit cup was disgusting. The fruit was old and soggy. One sandwich was correct. All of this for $29.71. So I ended up with a sandwich from home. Tried to call 4 times with no answer. TERRIBLE SERVICE. What has happened to Panera read more

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Had a pepperoni and cheese sandwich. It was actually a bread sandwich. Place is filthy I'm done read more

I'm a secret Panera addict- although I haven't been in a while. Besides being addicted to their soups and baked goods- I love their spinach, artichoke&bacon souffle. Which is what I treated myself to this morning! Super quick service! I was in & out and on my way to work in a jiff. I even grabbed one for my boss. Will be bake again soon! Don't forget they have a rewards program- my birthday pastry should be hitting soon! read more

Panera Bread - Spinach, artichoke and bacon souffle- delicious breakfast - Sandwiches Near Me - Jacksonville, Florida

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Out of the other Paneras in town this location is my favorite so far. The service here was really good and the order came out fast and was correct. After visiting the last 2 locations in town I was expecting it to be same, but this one was actually decent. read more

I love Panera, but I didn't get it today. I tried, really tried, but it just wasn't in the cards. I placed an online order with the free delivery through Sept. 14 special, at 1:45pm. I called an hour later, at 2:45pm to ask where my order was, and was told another 10 minutes. I called back at 3pm, an hour and a half later, to cancel the order. All the girl could do was yell, "It's not our fault! It's not our fault!" I told her fault matters not, simple fact is a customer ordered food from you and an hour and half later there's no food here. I think an apology and a refund might be better than yelling at me that it's not your fault. She said she was sorry Door Dash did that to me - I didn't hire Door Dash - Panera did. I must tell you that I highly recommend Lay's BBQ chips if you don't get lunch. They are very satisfying and readily available from the vending machines. Thanks for nothing, Panera. read more

By far one of the most unkept Panera's I've ever been to. It's located right off Baymeadows Dr in a strip mall. When we walked in we weren't greeted like we usually are when entering a Panera. The lady behind the register rarely looked up at us while taking our order. There were lights off inside the kitchen and very few people behind the wall working on kitchen. There was no ice in the soda machine and the wait time to get our food was insanely slow. We literally sat there for 15-20 minutes just waiting, there was NO one waiting for food there when we walked in. Just ridiculous! We won't be back. read more

I went to the Baymeadows Panera for the 1st time. Lately because of covid I've had to deal with aggravated ppl that are overwhelmed and underpaid, so I get it. But at that Panera, everyone was so nice and helpful. Thank you Jamil for not rushing me and helping me and knowing the answers to the questions before I asked them. I'll definitely be back. read more

Got a delivery from uber eats with three soups,the chicken noodle was so salty it was not edible.

Simple good healthy food. Instead of eating at all the fried food places around, Panera Bread is a wonderful alternative. Grandma's chunky home cooked style soups and toasty sandwiches are superb. Not much else to say... read more

This is such an amazing place to eat from the amazing soups and sandwiches to the magnificent service and surrounding. This is one of my #1 places to eat! Highly recommend eating here if you are trying to stay healthy and fit. I would suggest coming here maybe on a lunch break or a meeting offers free WiFi as well! read more

Panera Bread - Agave mixed with blood orange lemonade This is spectacular! - Sandwiches Near Me - Jacksonville, Florida

The door service was horrible! We scheduled for them the night before to come to the door at 8 in the morning and to LEAVE IT AT THE DOOR AND NOT RING THE BELL. Do you know what they did? They rang the bell at 7:30 in the morning 5 BILLION times! I had to drag myself out of bed and deal with the delivery man which is NOT what I wanted to do at 7:30 in the morning. I simply wanted to sleep in, pick up the bagels, and make a great breakfast on my day off. IS THAT TOO MUCH TO ASK??!?!? DO NOT ORDER FROM THESE PEOPLE. THEY WILL NOT FOLLOW ANY DIRECTIONS. read more

I've been to many Panera Bread's around Jax and I can't lie, this is the worst one. I've tried ordering curb side pickup 3 times now and they never brought my food to my car after I clicked the "I'm Here" button. Every single time, I have to go into the store and my food is just sitting on the counter and there's about 3 or 4 employees just standing there. I don't understand why they even offer curbside pickup since you have to get the food yourself. Compared to other stores, the food is always sloppily made. Absolutely no care in how they prepare the food. And for some reason, it's not cooked the same compared to other Paneras. Unfortunately, this Panera is the closest to my house. read more

The last three times I've been to this particular Panera location have not been great. The first time our bagels were cut very messily but whatever, that's a small issue... but the second time they forgot every single side item, didn't cut the bagels at all and forgot both tubs of cream cheese. I tried again today and my Apple was soft and mushy, and my bbq chicken salad was soggy. It was so unappetizing I don't think I'll go to this location again. The only reason I'm giving two stars instead of one is because my soups have always been great and it appears hit or miss with the salads, last time my salad was actually really good. But so not worth the bad service. read more

In my experience, this is a great place for large online orders placed in advance. I had to take care of a lunch need for a client business meeting in Deerwood Park, so opted to order online and collect from the Panera location on Baymeadows Road. I ordered the afternoon before at around 4:30pm and requested that the order be ready for collection at 11:25am the next day. I turned up a few minutes early and my order was already bagged up, ready to go. Everything was correct, everything that was supposed to be warm (paninis and soup) was warm, the sides were all exactly as I'd requested (apples and chips, no bread), all the special instructions had been followed (of which there were unfortunately many) and they had even put names on the individual bags for easier identification. Very impressed with their punctuality and accuracy as well as their large selection of lunch options. read more

Three people said, "no garlic" in the soup I ordered. One, the cashier, was overly bored with life itself and in a couple of years may start sounding like a Kardashian if she keeps practicing that religion (Boredomism). The other 2 actually worked in the kitchen. I AM ALLERGIC TO GARLIC FOR SHITS SAKE! I received the soup and tasted a teaspoon and knew right away. After arguing with my husband who suddenly found the fast food workers a reliable source of intel and people I need to trust, he took blind and passionless control. The manager finally pulled out "the book". This book is what those of us legitimately allergic to food items live for when going out to eat. He quietly approached and whispered "yeahhhhh, there's garlic and onion. Would you like a different soup?" I noped out. One Benadryl later and I'm almost over the symptoms of one sip of the soup that was a lie. read more

Lightly toasted bagel + frozen butter packs + plastic knife = recipe for disaster. Ugggh! I don't eat much bread anymore but I was craving an everything bagel so I sought out this Panera location. It was mid morning so parking was a breeze. Once inside I made my way thru the dining room back to the counter to order. I was promptly and politely greeted. I knew what I wanted but if not they have a large, easy to read menu on the back wall. I placed my order to go, everything bagel, toasted with butter. Paid my $$ and hung out by the window waiting for my tasty treat. A couple mins and they called my name, bam I'm outta here. I get to the car and thought I'd open the bag to find my bagel toasted, butter and wrapped like most other places do it. Nope, it was toasted and they tossed in some butter packs and a knife for self service. Ordinarily this wouldn't be a problem but whoever had the bad idea about freezing the butter packs should get kicked in the pants. It was impossible to spread and the bagel wasn't hot enough to assist. I did what I could to salvage it and tossed the rest In the trash. Epic fail! read more

I've ordered delivery from this location more than 10 times over the past two years. They've somehow found a way to mess up my order probably more than half of those times. My orders are pretty simple and consist of two entrees with sides, so no long catering orders. On multiple occasions, they've forgotten to add one or more of the sides, given me the wrong sides, or given me the wrong entrees. Once, I got an empty bag of chips. For my last order, I was given a wrong entree. I've called this location several times, but I was able to get a hold of someone just once. Their customer service and quality control are despicable. I continue to order there only because my significant other loves their salad -- that is, when they get the order right. read more

LMFAO because my chicken noodle soup was just broth with 3 carrots....... we love to see the daily rip off from Panera

Customer service was ok at the counter. Service for the food at ur table was great. Only thing that I have to get them on wtf is going on with the cleanup roster???. Is there one? Someone dropped theball 6/1 @15:45....There was a huge spill at the door... pink smoothie or something!???? Listen it had been there for awhile but prior to us coming. Ummmmm it was still there as we were eating 20 Min later. Come on mannnnn. Ur killing urself Panera. Take some pride dawg. I shouldn't have to take a huge step over a spilled drink or use another door to enter ur established....... out here read more

Online order experience is awful. Waited an additional 30 mins longer for my order then the app estimated. Called the store and spoke to Brianna who told me that she could not help me. She then proceeded to put me on hold for a manager. Next thing I know she hangs up the phone. I tried calling back 4 more times before getting anyone to answer and finally got the manager, Alan, on the phone. He could then only tell me that he was sorry for my experience and my food was close by. Tdlr; terrible service and a low quality Panera. The food is also not made well. Do not order from here. read more

Delivery - I called and told the person who answered the phone that the soup had spilled all over everything and just to remake the order - so then she started questioning me about it and I used an expletive and said it was a blank mess just make a new one - sorry to the woman who answered the phone but I'm Hangy - You guys better get your delivery game on right because that was an ugly mess! read more

Panera Bread - Sandwiches Near Me - Jacksonville, Florida

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I absolutely love Panera Bread! The food is fresh and amazing! I hate some things are seasonal especially when they become your favorite like, their bean soup! However it's easy to make something else my favorite like the tomato basil soup. I normally get the same pick two, Fiji Apple Salad and soup. You may think that the pick two will not be enough when actually it's a pretty good portion. Their desert section is to die for! What I really like about this PB that they do not offer back home, Md area, is the quick service feature and the fact you do not have to wait in line for your food. You can sit down and they will bring it out to you. Another plus about this particular PB is the home delivery service. I've tried it twice and the food gets to my house Quick and hot! Over all this PB is the best! read more

I am SO impressed with this Panera Bread that I want to come here everyday! I like how you can order quickly from the kiosks at the front and customize everything. So quick and efficient. But the service, the service is better than any 5 star restaurant I have ever been to! Each staff member greets everyone as they pass. It makes me wonder if they work off tips. So friendly and always smiling. The food is fresh and amazing! The only thing here is that they get really busy during lunch at this location. But it's worth the trip. This place is excellent! read more

Panera Bread - Customized BBQ chicken salad and sprouted grain roll. Amazing! - Sandwiches Near Me - Jacksonville, Florida

I come to this panera once in while and I usually order the same stuff. Pick 2 menu: tomato basil and Napa almond chicken salad sandwich. I always love Panera's tomato basil soup than any other soup because it's creamy and like the taste. Very hot and love how the croutons just melt into the soup. The Napa almond chicken salad sandwich is very taste and they just can't screw that up. What I really like there is that he have the green tea punch drink and it's very refreshing. Just warning you that if you drink too much of it, you will end up using the restroom about every 20 minutes. Lol. read more

Panera Bread - Creamy Tomato & Napa Almond Chicken Salad Sandwich - Sandwiches Near Me - Jacksonville, Florida

I came in this past Monday evening and this evening. The same ladies were working and both times they have been so sweet, friendly and inviting. One was wiping the tables down before a customer sat themselves and the other went to the back to get me even hotter water for my tea. This review really is about the experience I had with the employees I wish many other restaurants adopted/enforced this type of be behavior. read more

Just waited an hour for my food that was "scheduled" to be delivered within 30 minutes. Now that I have my COLD soup and my salad that is missing the extra dressing, as well as my husband missing his side all together... I can honestly say Panera bread is off the menu for our family. After calling the store 4 times with no answer to find where our food was, we are just fed up with purchasing from this location. This is one of many times we've been disappointed. :( When will they improve their service?? You have only 3 stars for a reason!!!! read more