Place looks really nice after remodeling. Order to go, got off to pick up my order and I had a question about on-line ordering and the .99 cent pastry promo. A manager offered me a free cookie which was amazing. Food was delicious!! read more

Dear Panera, Your baked goods are above average. The bagels are delicious, as is the bread. It's fresh baked everyday and there's a good variety of breads, bagels and pastries to choose from. Your restaurant food (soups, sandwiches, salads, etc.) is another story. We paid over $10 for a full turkey, avocado BLT and over $7 for a half of the same sandwich (I didn't want a full sandwich and opted for a bagel instead of the other half of my sandwich). The girl at the counter was new and in the process of being trained. She was a little slow, but (with the help of her trainer/mentor) she actually got my order right (it was accurate on the receipt), but she didn't ask me what type of bread I wanted my sandwich on or what we wanted as sides or solicit any other suggestions. When the order was brought over to our table, the bagel was wrong (they brought over a sesame bagel instead of an everything bagel), the iced chai latte we ordered came hot, and they placed on the table a soup we didn't even order. When we told the server about it, she was nice enough to take everything back and told us that she'd be right back with everything made correctly. A few minutes later, a different man came over to our table to ask if we wanted to keep the sesame bagel, otherwise he'd have to throw it away. When I said "sure, you can leave it there," he responded, "see?" As if he was insinuating that I wanted two bagels for the price of one. It was so awkward and didn't make any sense. The sandwiches we ordered were so underwhelming, lackluster and boring. The full sandwich was about 4" x 5" of sliced sourdough bread with some thickly sliced turkey (I like my turkey thin-sliced), cold bacon and ONE piece of avocado that was half-brown and didn't look very appetizing. On my half-sandwich, I opted to leave the tomatoes off and add cheese to my sandwich (which cost an additional 30 cents). I took a few bites of the half-sandwich and it reminded me of those pre-packaged sandwiches that you pay $15 for at the airport when you are on a 3 hour layover in the middle of the night and nothing else is open for food. I should note that the person bussing tables was on top of clearing tables quickly and keeping the floor clean, which is a good thing, but the tables and booths weren't ever wiped down, and we had to wipe the seats and tabletop ourselves before we sat down. Also, while we were there, there was an odd smell that moved around the dining room, like a dirty, used wet kitchen towel that has been sitting around and begins to smell funny. All in all, I likely won't be back for anything other than to pick up bagels or bread to go. I'm really sad because it's such a cool business model to have a bakery that serves food in a dining room that you can hang and lounge around in all day, but unfortunately the food here is not as good as it could be. It's not good at all. read more

Panera Bread - Boring Turkey, Avocado BLT. - Sandwiches Near Me - Hayward, California

That damn turkey sandwich with apples, and greenery stuff on it is the most amazing thing eva!

A Sliced multigrain bagel? You only sliced the darn top of the bagel.. aren't you supposed to slice it in the middle? Geez I really shld stop coming here coz they Mess up my order every time. Come on Desiree, cashier that helped me! You should have replaced this one with a properly sliced one...seriously. read more

Panera Bread - Supposedly a sliced multigrain bagel. - Sandwiches Near Me - Hayward, California

These people are not trustworthy! As a lifelong vegetarian, I avoid animal flesh because it makes me throw up. Ordered broccoli cheddar soup and a salad without meat. Picked up order, and upon arriving home, discovered that the soup was something with white meat in it. To rub salt in the wound, I tried to report this through their "Contact Us" page, and after typing in the explanation, the website refused to allow submission. read more

I like this place except for the Hispanic looking waitress, who keeps offering me free cookies at the end of the night. I'm sure her heart is in the right place, but I am trying to overcome sugar addiction, and having people shove free cookies in front of my face is really triggering. It makes me not want to come here anymore. Tell your waitress to stop and I will consider raising my rating. read more

Don't order for a pick up here unless you want to have missing protein in your salad and missing apple juice along with wrong size order of your soup and mac and cheese. read more

Got my free December bagel on 12/27. It was so stale! Must have been made before closing for Christmas. Oh well, it was free. #MyPanera.

I have to admit Panera is a great place to eat but a restaurant doesn't only get their reputation by their good food but for their services. My family and I where waiting for our order as usual and after 20 minutes witch is usually the wait time I went to go check if the order was ready I go to ask this lady called "Donoval" if my order was ready she looks at me with a look off disappointment or angry and doesn't even respond to me and goes to the front of the counter and she comes back with a order paper and when she gives it to the chef she then says our order.... So for half an a hour our order was just chillin on the counter? Not just that but when I ask her she just says. "Can't do anything about it sorry" And if I'm not surprised The order was wrong the whole thing took around half and hourI really do wish people like "Donoval" get their act together read more

There's a employee that does the most when he's on his break. Like go blow your nose or don't come to work his noises are annoying. He just sits there instead just going to cough it up in the bathroom. I didn't come to Panera to listen to whatever problems he has. This is why employees need to wash they hands before going back to work read more

I was at Panera this morning at 6:00 AM to pick up a catering order. The door was locked so I gave a quick knock, a man who appeared to be a manger gave me a dirty look, didn't greet me, and looked annoyed that he had to open the door for a paying customer that was there during business hours. I get to the register, and make eye contact with an employee in the bakery, and they just keep keep working. After standing there twiddling my thumbs and waiting for an employee to ask me if I've been helped I finally say, "Good morning, I'm here to pick up a catering order. " My point is your customer service is seriously lacking and I would rather drive all the way to Fremont than go back to this hood Panera Bread. read more

Talk about a Mother's Day disaster! Decided to stop by Sunday morning cause my mom likes to just "Panera-&-chill" with a cup of coffee and pastries. My family decided to order from the tablets since it seemed pretty cool. Big mistake! If you want to be ignored.. then do that option. After we sat down, a server comes over and asks us if it was okay to wait since soup won't come out until 11am. We were like its cool, since it was only 10:45am. Also.. she mentions that they don't have carrot cake, so they can substitute it for something else. I was like alright, it's cool, I'll have a coffee cake instead. Now this is where things went downhill. Around 11:10am, we realized other people were getting food and soup, but we got nothing! Not even our pastries. I walked over and talked to the waitress.. and then she brings over the 2 of the 3 pastries and it was hard & cold! I was like the fuuuhhhhh... Turns out their oven was broken and they didn't even bother telling us. I asked if we could just to-go everything because it was around 11:25am and all we got was some cold pastries. I asked the server if she could put the last pastry we didn't get in a bag. She was like.. "I am not sure if we can do that.. let me check for you..". My family was so confused an wondering why can't they put a pastry in a to-go bag? Anyways.. she never got back to us and we had to get up and ask again. Fortunately, the person behind-the-counter decided to refund our order since we waited for about an hour. Overall, I think it was just a bad day for them and it was pretty crowded. I'll probably come back once in a blue moon, but be cautious not to ever use the tablet again.. read more

I think I'm addicted.. My first time eating Panera was when they catered a work function and I fell in love with their sandwiches.. My favorite is definitely the chicken caesar and bacon turkey bravo.. I started my second round of addiction when my classmate would bring their bagel baskets with spread to our quarterly potlucks.. I never thought to actually go to Panera since I would just enjoy it periodically at work or school, but that changed yesterday! I ordered their half sandwich half salad combo and it was just as amazing as I was expecting it to be.. Every order comes with a bread roll, kettle chips, or apple slices.. Since I enjoyed it so much I decided to come back today to order the full sized chicken caesar salad.. The going rate for one of these delectable bed of greens is $7.29 but for $3.50 more you can add medium rare slices of steak to your salad.. I love love loveee steak with this type of salad so I decided to give it a shot.. Since the price is for an addition and not a substitution you still pay the regular price of the chicken version, so I asked them to put the chicken on the side to get my moneys worth.. Their dressing is so creamy and definitely tastes homemade! It also comes with asiago croutons and fresh grated asiago cheese (yummm).. Even though the bill is a bit high ($11.11 total) with this addition it's totally worth the price you pay.. I ordered the same exact item from an Italian chain restaurant and the quality was not even close to what Panera serves up.. This is quickly becoming my new favorite spot! Be sure to sign up for their rewards card to get free goodies (free pastry after online registration).. If you need another reason to get yourself to Panera then consider the good will behind their company.. They have locations that offer food where you pay what you want or are able to afford.. They also donate all bread that hasn't been purchased to local hunger relief organizations at the end of each day.. All of this goodness wrapped up in one company is sure to be a winner! read more

Still not sure why the ratings are so low. The food here is amazing, everything was warm and tasted good. The only reason why I gave it a 4 was because it took our family a decent amount of time to get our food. read more

This is BY FAR the best place to get homework and work done. I own my own business and I frequent this establishment many times per week, either meeting with clients or just getting some work done on my own. The internet is free, the atmosphere is extremely comfortable and the food and drinks are DELICIOUS. I've been coming here since this particular Panera location opened. The staff here is extremely friendly and welcoming. I consider myself having not only a friendship with various employees, but also with other regulars that go to Panera as often as I do. Its like a family here and I just love it. My mother is now addicted to going to Panera (to relax and surf the web), too...but she lives in the Central Valley...so she goes to to the Turlock branch. In my opinion, Hayward branch is the best...I've been to many :) Although, they're all great. But the friendliness in Hayward is the best! 5 stars for food. 5 stars for environment. 5 stars for employee friendliness. read more

When I check in I'm getting a loaf of tomato basil bread sliced thick and/or a pastry that I really don't need but my stomach wants. Employees are nice, service is quick and it's carb heaven. I have had lunch here once. It wasn't memorable. Just a turkey sandwich and soup. A little pricy. Nothing to go back for. I make some knock your socks off sammies so I'd rather buy their bread and make my own piled high of goodies. There are plenty of tables to dine in. Self serve station for soft drinks, condiments and silverware. Tuesday's you can get a bakers dozen of bagels for just $7. read more

Not a happy customer! Everything started ok, but once you bavk you get the feel of the 3 star rating. #1 dont sell me a fruit bowl and charge me $4 and u only have 2 types of fruit and when confronted its a "Oh Yeah" wtf. #2 my Turkey sandwich looked like Subway meat UGH! #3 Hot Chocolate was BEYOND sweet. Cant live off sweets (pastries r good) SO No MORE PANERA FOR ME... read more

The customer service was great the staff was very attentive and I really enjoyed the atmosphere. The place was clean and I had the mozzarella vegetarian sandwich and it was delicious. read more

Ordered through DoorDash. Missing 2 sandwiches. But paneras check list on bag has them checked off. Not sure what happened and now I have 2 people with no dinner. Not ok. read more

I am really disappointed. We receive very impolite treatment from store manager Christine Sanabria. She yelled at me in front of the employees and other customers, all I asked for was if I can substitute the cheese. Several other customers also has the same complain about her being impolite to them. This is never a way to treat customers. I feel disgraced by her treatment. She makes customers feel unwelcomed and unappreciated. She is not only very rude and impolite to customers, but also, her attitude is very unprofessional and unacceptable. We left right the way without buying any food, and will never want to go back. I don't know how they can promote her to be the manager, she has no management skills at all, she doesn't understand the opportunity cost of potential loss of business by the loss of customers. She has no business sense and doesn't know the correct way to treat and approach customers. And she was treating her employees poorly as well. I don't know how Panera can have such a store manager. I feel so disappointed, and will not go there again. read more

Although this was my first having lunch there, the overall was fair. The bakery has an assortment of items from beagles,baked breads to pastries. They have a nice selection of soups,salads & sandwiches. If I am in the Hayward area again, Panera Bread will be one of my first picks to have a good lunch! read more

I've never really had the urge to ever step food into a Panera ever before, but after my first visit I'll think twice. The Southland location is quite nicely maintained and set up...but I suppose it should because I don't think its been opened too long. Anyhoo, the interior is clean and in warm colors with different nooks and crannies, they have an outdoor patio, booth seats, regular tables, and even comfy armchairs...it has both a restaurant and a cafe feel to it and even offers free wifi!? That's great! I'm always looking for good places to study and this seems like it would be it...Panera not only serves breads and pastries but has sandwiches, soups and other things to eat. The food itself was pretty good for what you'd expect from a chain, "edible" on the good side of the spectrum. Thumbs up for what it is! :) read more

Today Panera gets a jump up high on the high five. A turn around and smack that ass. A hurrah chest bump. Why? I got the tuna salad sandwich with a side of broccoli cheddar and they both were so on point that the quiz I had in a couple hours and the exam in two days totally melted away. The service is great today. An old lady came in ordering a butt load of stuff and they were extremely patient and courteous to her. I thought they were about to give her service out!!! read more

Come on Panera. Seriously. As you can see from my previous review I really like Panera, and this location. Recently there has been a lack of quality unfortunately. I routinely order their hot chocolate, and at least 75% of the time they don't add marshmallows or whipped cream. I'm paying almost $4 for a hot chocolate, make it the way it's specified or at least inform me you don't have the damn marshmallows. I feel annoyed having to complain about this, but I may as well go to 7-11 and get a $1 hot chocolate then. I wouldn't have written a review about just this. I went to get a bagel for rapid pick up through the app. I am in a hurry, and with the app it's supposed to be ready. I grab my bag and the bagel is burnt. Ok fine, it happens. But don't serve it to someone like that. Then I go over to the counter and say: Me: "Excuse me, wouldn't you say this is a bit burnt" Them: "No...I think it's fine...(long silence)...we can make you another...if u want." Seriously!!!! Take a look at the photo. It's definitions burnt and that's not even both pieces. It's obviously burnt, just be polite and apologize to me. Don't be f***ing rude. Ugh. IMG_0883.JPG read more

Panera Bread - Burnt. - Sandwiches Near Me - Hayward, California

whoever the night crew was on 12/21/21 around 7pm were so awesome!! i don't frequent panera too often, and normally i'll take my food to go, but this time i decided to sit inside and eat. the service was phenomenal!! all the employees seemed a bit younger, but man they sure made it a point to make sure everyone knew that they were there to help them out. they were helpful, polite, and all had their own personalities shining. they must have a really great culture there, because they all seemed happy to be working. thank you for the great service and i'll definitely be back! :) read more

Never been before ordered half a sandwich and a soup and my gf ordered the Mac and cheese and a salad which would have been fine but they were out of avacado and bacon. I get the avacado not being there but bacon? Then immediately after leaving both me and my girlfriend got sick. So after this experience I'm never going to this companies restaurants ever again read more

I give it 5 stars mainly because the Food Court in Southland SUCKS! I would minus a star for the fact that I actually drive to Panera from Southland - but thats my personal star fault. I don't actually work in Southland but go there every week for work - does that make sense? They have great sandwiches and yummy carb loaded goodies like Sticky buns and danishes and yummy cookies! The other day I had the Combo. Half sandwich (Veggie) and a bowl of Broccoli Cheddar Soup. A full bowl not a cup - SCORE! It was really good. I might actually get a full Veggie sandwich, it had Hummus, Tomatos, I think bell pepper and a cucumber and lettus (is that how you spell LETTUS - eh, whateva). It's pretty good for that area and cheap and fast. I am just happy for something decent there instead of what they already have. read more

OMG!! What's this I read?! My favorite worker in this location described as 'the other Andrew' got a bad review? This CAARRRAAAZZZAAYYY monkey ballss!! D: I met Andrew back in 2009, and he is soooo friendly and super awesome! As you might have read my past review, ANDREW IS THE BOMB!! He's always been polite, professional, and he always had a smile on his face! :D If you like this :D He'll go like this :D And then I'll go like this :D:D And he'll go like this :D:D:D:D Actually, everyone in this location is pretty kick ass :] I love my panera!! They make me :D:D:D:D:D:D read more

My first job was at Panera Bread. For that reason, I do love me some Panera. The food is healthy. Pricing can be a little over your head, but for good quality I guess that's okay. My macaroni was warm, but I like it hot.. Burn my mouth hot. I think that's what really turned me off honestly. I love their macaroni and cheese so much. So cheesy.. it's my favorite. The fact that it wasn't super hot really bummed me out. Also, my sandwich's meat to veggies ratio was eh. I'm not vegan. I like meat okay. Don't be shady. I paid almost $12 for this meal, give me somethin good! Not to mention, my favorite tea, green tea papaya, I think that's what it's called... Anyways... There wasn't any more in the machine. Like.. Replenish it! I possibly may not be back at this Panera, but Panera in general is pretty spankin good. I will admit.. Their customer service was on point. Panera Bread is a super great company, so I'm not at all surprised. They truly care about their customers and that's what I like most. read more

Panera Bread - You (aka me) pick 2: Frontega chicken panini- Half, mac & cheese- Small, and potato chips. - Sandwiches Near Me - Hayward, California

The Price: 2/5 Went to this place with a friend for lunch today. I ordered the 2 meal deal, where you can get 1/2 sandwich, and soup for 6.59 which sounded ok. Ordered that and got a bread bowl which supposedly was 1$ extra. Meal came out to 8.91...I guess if you order only from a certain menu or something you get that price...The girl in the front didn't even tell me it was more! =/ shady.. The food:4/5 Sandwich was good, I got the turkey bacon sandwich and it came with chips, and tried the wild chicken rice soup which was okay. The bread bowl was good. I wish they had a wider selection of soups though. Some weird survey lady came by and asked if she could ask us some questions so I said sure...and then she asked where my friend lived and to point it out on a map...wtf? - stars for that...and for the lady OUTSIDE the establishment selling some makeup that 5% of the proceeds go to some needy cause...if the make up was 55$ bucks lady...then $2.25 goes to the kids and the rest goes in YOUR pocket? NO thanks...and she told us when we walked in she had "something for us" so we thought it was something free like a sample....guess not. Odd experience dining here... read more

One star for the OG brocc ched we all know and love. One star for the artwork displaying Stonehenge made of baguettes. Come here to see the bread related art, then cross the street and eat literally anywhere else. Green goop stuck to the inside of my unused cup. A grilled cheese neither grilled or with cheese. The tomatoes seem to have given up on being tomatoes altogether. Panera was my favorite growing up and now I feel I need a vaccination before I walk out the door. read more

First, I have to say that Panera has great quality food. Great food does not cut it when you are putting together a Board Meeting. The phones do not work and I have literally had to drive there three times. The last time I drove to Panera I asked if I can please have someone's cell so I can avoid all the driving. Against policy! If giving cell phone numbers out is against policy, get your phone system fixed! I had delivery window today between 10:45am and 11am. Food arrived at 11:20am (meeting started at 11:30am) and I couldn't even call! Needless to say, I will not be using Panera again for a Board Meeting. read more

I'll cut right to the chase.... I'm a fan of Panera-i really like their chicken salad sandwhiches on semolina seasame wheat. But, when I came here to work on a project with a co-worker on Friday nite, my problem wasn't the food, it was the girl up front. Me: Hi there,how are you? Girl-I'm 'kay, what can I get for you? Me: (looking down digging for my wallet) and saying, I'll take a chicken salad .....umm hello? Girl: distracted by putting on her lip gloss not even punching in my order! *sigh*, I hate when girls do this when their supposed to be WORKING!!! HELLOOO? This is not a party-ur working behind the counter at a bakery, how good do u think you have to look? And yes while the food may be good, the girl behind the counter looking bored and applying obnoxiously colored lip gloss on while working-so not okay! Sorry sweetheart-I'm all about primping and looking cute, but do it some other time when you're not supposed to be baking bread or making food :) xoxo sue ann read more

I tried Panera Bread for the first time a few months ago and discovered that my daughter is nuts about their mac and cheese. I'm also kind of a fan of their breakfast souffles, French onion soup, and a few other things. Since then, I've been to around a dozen different Panera Bread locations across California. This particular branch serves better quality food than some of the other branches I've been to where the mac and cheese might be a bit dry or the sandwiches bland. The souffle was also baked well, with a mildly fluffy end product. What I'm disappointed by is their frugality and inconsistency with regards to portion and packaging. As we always order our food to go, sometimes we only find problems with our order minutes after we've left. The first time I ordered half a cup of mac and cheese from here, the container was only filled 2/3 of the way. The second time, it came in a container for a full portion (probably because they ran out of the smaller containers), but was filled about 2/5 of the way. When we ordered souffles, they didn't even want to put them in a box and almost threw them in a bag with only their aluminum tins, which could've destroyed them. My husband had to request a box, which they begrudgingly gave us. read more

Dude, here are the grim facts: Hayward is is a desert and this place, whatever it might be elsewhere, is an oasis here. Healthy sandwiches, salads that won't kill you, and a place where you can access wifi internet for free (eat that, starbucks). The bagels are decent, for the west coast. Broccoli cheddar soup and greek salad was a nice combo, although the salad was instantly forgettable--sis had the mushroom mozzarella panini and it was also perfectly edible. Oh, and the lattes are yummy. I gotta keep it in check here: The bar is set really low when you're competing with the Southland mall food court. They could do a bit more with the decor, as this is one of the more forlorn Panera chains (and only one year old!), but again, I am in Hayward for the foreseeable future, and determined to be up-tempo for 2008, so let's embrace the start of something special. read more

Yummy food, great service! The employees are very friendly & efficient as far as preparing the food fast. LOVE the pastries! The cookies are huge & so delicious! My fave sandwich is the smoked turkey breast on sourdough. Their soups and coffee are great too! The free wi-fi is definitely helpful when I go there to study. It's a great place to do so. Not too loud & plenty of space for all your books and such. The outdoor seating is great when the weather's pretty also! read more

I love the endless amount of options that they offer here. Some of my favorites include: Sandwiches- the frontega chicken and chipotle chicken salad- caesar, there's something about their cheese soup - love the loaded baked potato, and mixing the broccoli cheddar and chicken and wild rice together Their service is legend... wait for it... dary. They are just so nice! They seem to really value their customers. Oh, and for breakfast, I absolutely love their french toast bagel.. with the honey almond walnut cream cheese.. whatever it is.. it's good! and now they have the panera card! Which, only makes me come back more for the perks.. on top of their already awesome food and service. read more

Panera Bread is found just across the street from Southland Mall off of 880. There is plenty of parking available in the lot shared with Applebee's and other businesses. Panera Bread definitely seemed to go through a change within the past couple years. I use to frequent various locations often because the food options, and quality of food. I came by recently and was surprised to see their menu looks smaller. Panera Bread now offers self ordering areas if you do not want to wait in line. This is pretty good because you can see everything you can add or take from your Salads and Sandwiches. The display is nice and very easy to use. When selecting options you can pick whether you want the topping to be light, regular or more. Some additional charges may apply. I like plenty of vegetables so I made sure to add more to my salad such as cucumbers and tomatoes. When the food came out I was a little disappointed. My salad really did not have many toppings. The toppings were very few and seemed non-existent. I also had a Sandwich but was missing items I added on such as onions and lettuce. Overall, the food quality has depleted and the flavor was bland. Considering the food and how expensive the food was for what I got I am pretty sure I will not return to Panera Bread anymore. read more

I know it's a chain restaurant. But I was surprised on how fast my soup and sandwich order came out. Despite being very busy at the time. The prices are high for something that's served very small. But I really like their corn chowder soup. That really hit the spot. Friendly service the tables get cleaned right away. I like the choices of drinks they serve. You can go back for refills and customize you're own. Parking is lacking because it's located on a busy area. It's next to Southland Mall that's why. It's one block away from the 880 freeway. Very easy to locate. read more

What can I say? Panera is my kryptonite. I won't talk about why you should eat here (great food, great service)... but more about what you should eat. Let's begin with the Chicken Chipotle. It's pretty much the sandwich of every man's dreams. Grilled chicken, bacon, cheese, smothered in a wonderfully spicy chipotle sauce.... you can't go wrong. Another one of my favorites is the Cuban Chicken Panini. Nice twist to the original, and it still has pickles! If your feeling like something light, order the Napa Almond Chicken Salad Sandwich. Grapes, almonds and chicken. Light and delicious. If soup is your thing, try the Chicken Tortilla Soup (can you tell I like chicken?!?) or the Creamy Tomato. I have to go now... I just made myself hungry. read more