This has been the worst Panera I have ever went too. I waited 40 minutes for half of a sandwich and soup. Service is terribly slow. Never will I come to this location again. read more

Will never go back there again. 3 times I went for either soup, or the bacon and Mac to go, and the portions are far less then any other Panera. The soup in a bread bowl hardly had any of the bread taken out. The Large bacon Mac container was half full. WTF!! read more

This is the worst Panera location I have ever eaten at. 25 minutes for my dine in order. While waiting, I have heard several customer complaints and deliveries being sent to the wrong location. This is not the first time I have eaten at this location, and each time I dine here it gets worse. Absolute disaster. Update: 35 minutes after not receiving my food, I went to the desk. They told me that my buzzer was not working and that they had looked for me in the restaurant. Someone actually argued with me and said "I'm just letting you know they did come over here." I retorted to the person that NO one came because if they had, I would have had my food. The food arrived and I had an entire loaf of bread that I didn't order. I was the second customer that this happened because I witnessed a lady who received three loaves she didn't order. I also ordered a cup of soup but was brought a bowl and at this point I'm starving so I'm not complaining about that. She came back and explained there was an issue with the kiosks and a free cookie. She had also told me my soup had been sitting out and had them do a new bowl (I'm hoping this is true). I appreciate the cookie, but clearly this location is poorly managed and not properly maintained in terms of the technology. read more

flat bread was 18.00 and sucked really disappointed how hard is it to make a decent flatbread when you are known for your bread!!!!! read more

Very busy location for a Thursday mid-morning. I have been to other Panera's in the area and usually they are out of the quiche's by 11am. This location had a lot which I was happy about. I always order to go so I get my food right away even if I eat there. read more

Another good Panera, the staff is very friendly, they keep the place clean, and there is plenty of seating. I would say their food here is comparable to any other location I have been too. For some reason I enjoyed their iced coffee better than other Panera's, it was defiantly less bitter. I enjoy their salads and sandwiches, and their breads are very good. read more

Good parking. Good smoothies. Good people. Good timing. Terrible food. Overpriced food even though it's terrible. Everything is so cold. Salad is disgusting. Meat and poultry all comes cold, probably from a can and prepared before hand. Bread is harder than concrete. Go somewhere else nicer. read more

Panera Bread - Yay! Tap water possibly with lead! Looks like some bakery didn't hear on the news to not use tap water! - Sandwiches Near Me - Fair Lawn, New Jersey

What I don't understand is why this place will confirm an order 20 minutes before it's done.

Slow service, the person who took my order was unkind. They ran out of basic bread rolls. My order took more than 10 mins. It was very disappointed. read more

Well, the food is good, when you finally receive it. The past two visits I had to wait at least 40 minutes from the time I placed the order at the counter, to when it was ready for take out. I wish they would reorganize and figure out a better way to serve their customers. One runner and two meal preparers is not optimal when running a popular restaurant like this one. I plan to avoid this location in the future. I love Panera, just not this one. read more

Terrible sandwiches no meat !!!! I went to the one in Wayne it was good . Please get it together!!!!

When I walked into this Panera location the line was almost out the door with only one cashier taking orders. I saw that there was a fast lane kiosk available so I decided to try it out. I ordered the Mediterranean Veggie Sandwich and the Greek Salad as the you pick two deal to-go. The you pick two is where you can order half the portion of two different items essentially for the same price, or close to the same price, as a whole order. After placing the order it took 15 minutes for them to complete my order and place it in the rapid pick-up shelving unit. The Mediterranean Veggie had feta cheese, cucumbers, lettuce, tomatoes, red onion, piquant peppers and a cilantro jalapeño hummus on two slices of Tomato Basil bread. All of the ingredients tasted delicious together and the vegetables were very fresh. However, I suggest eating this item in the store. I ate this sandwich 20 minutes after ordering it and the sandwich bread was extremely saturated from the hummus. I think Panera should put the spreads, whether it is hummus, mayonnaise, mustard, etc on the side for the customer to put on the sandwich when they are ready to eat it. This way your sandwich is not soggy. The Greek Salad base was romaine lettuce. They had chopped tomatoes, kalamata olives, cucumbers and pickled red onions on top of the salad with a delicious Greek dressing. I instantly started eating the pickled red onions off the top of the salad. No dressing needed, it is seriously so good! I would order this item to go again as the dressing came on the side and held up well during the trip home. Overall I give this location a 3/5. The lines are always long and there is typically only one or two cashiers taking orders. Also, if you decide to use the fast lane kiosk, you are not put at the top of the list. Instead you are put on the list with the other customers even though it is called the fast lane. Also, I did not like how soggy my sandwich was only after 20 minutes after ordering it. I feel that if an order is placed to-go, all spreads for a sandwich should be put in a to-go container and not on the bread. Dressings are put on the side for salads, why not sandwiches? I like Panera shops however, I will choose another location to order from next time. read more

Panera Bread - The Greek Salad and soggy Mediterranean Veggie sandwich. - Sandwiches Near Me - Fair Lawn, New Jersey

We don't have a problem with the food here, and when we eat in there are almost always mistakes made with our order, it is annoying, but since we are right there, they can be corrected fairly easily. Tonight we tried one more time to order our meal with the Panera app. For the third time in a row, when we got home with our food we found significant mistakes. The first two times we called and the Manager was quick to give us a full refund. That may alleviate the pain, but we still end up eating less that we wanted or the wrong thing completely. Tonight our Turkey and Avocado BLT came without bacon. I am done calling. We are done with the incompetence at this location and will not return. read more

Morning egg sandwiches are yummy! Mediterranean egg white sandwich! read more

One of my favorite locations to come to. Very friendly staff and helpful with customizing your order. I have come here on several occasions and have had nothing but a pleasant experience. My food is always correct and never cold or sloppily put together. I really enjoy their broccoli and cheddar soup and many of their salads. Their frontega chicken sandwich is really good as well! read more

Nice service and good salads. They ran out of some bagel flavors by mid-morning and the lady cut us a couple of pieces of bagels for us to try so that we wouldn't end up with a flavor we didn't like read more

Gone way downhill. Can't even get a Greek Salad right. Once with chicken another time missing the olives. Salads getting very small as well in what appears to be a smaller container. read more

A busy fast food place. Good food for not a lot of money but sometimes they run out of certain ingridients which is disappointing but overall I would take this place over most other fast food places anyway! read more

I really want to give this place a better review but it's always a hit or miss. The food is always tasty and I've even gotten catering from them and I had a great experience. But sometimes depending on the time of the day (typically busier time) they always mess something up or put there sandwiches together really messy. I've gotta sandwiches with all the meat falling off or things added I didn't want on. Quality of food is good but sometimes the service just sucks and that's super disappointing. The only reason I keep going back is because it's convenient. read more

Ordered a Caesar salad with chicken. Received a bowl of romaine salad. A small amount of chicken and absolutely NO salad dressing. It was a pick up order so I didn't realize it until I went home to eat it. read more

Ive been a regular at this cafe for a few months. Their new manager has made a positive difference. Hes hands in, personable, checking that all runs smooth. Best Panera Ive visited. This manager will probably move (up the ladder) soon. read more

From the start when I walked into Panera I was unpleasantly surprised by the awful smell of a homeless man in the store. The man smelled like absolute dog shit and started off my dining experience poorly. I ordered a ham sandwich and broccoli cheddar soup. The soup was colder than my iced tea and the sandwich was just bland. First time at a Panera and I'm never going back. Fuck Panera Bread. read more

Panera, soups salads and breads ! Always a great option to bad fast food. I am thankful and sad that they added the calorie count to all their signage BUT that information has drastically curbed what I order. I had no idea how many calories were in some items but oh well good to know I guess ! I tried the steak pannini and it was awesome would absolutely have it again. Panera is a staple of mine because of the locations, and the type of menu they have. read more

I love Panera but this location is not my favorite at all. I came during a Friday morning and it wasn't busy at all. I ordered and my food came cold. I got the Fantega Chicken panini and Mac-n-cheese. Usually at other locations it's piping hot. A lot of the tables were dirty too. They have a substantial staff so I'm not sure why the quality isn't as good here when it's the same product. I'll give them another shot in the future but for the most part stick with the Paramus location. read more

The place is nice, but they are marking takeout orders as "ready" when they actually far from being ready. You should wait 2-5 minutes after that until it's really ready. read more

Great quick bite. This Panera has a very relaxed atmosphere, the staff is polite, and even if there is a line, it goes by very quickly. The food is fresh, they listen to any concerns you may have and cater to your needs. In addition, they have outdoor seating, and is also cool to hang out at if you want to just have a coffee and a book. read more

I enjoy eating at Panera Bread. Healthy food always. I like the order online system. Saves me a lot of time read more

Panera Bread - You can request for baked potato crisps! Yeah!!! - Sandwiches Near Me - Fair Lawn, New Jersey

We were traveling from Michigan to New York. We stop at Panera Bread for some food. The best place to have your breakfast, lunch and dinner in Fair Lawn. The staff are all so warm and welcoming and the food is fabulous. Reasonable prices, good portion size and fresh. Definitely a place to return to. Thank you! read more

Okay, everybody reading this review has tried Panera food - and they're all consistent. This location lacks in both cleanliness and service. At my last lunch visit, only two registers were open despite a very long line. While the cashiers were pleasant, I feel the restaurant is understaffed. After a long wait and ordering process, I had to search for a clean table. When I couldn't find one, I sat at the least dirty table. I asked an employee for some napkins so I could wipe it off or, better yet, could she wipe it down for me? She handed me napkins. I can't figure why they don't have a person cleaning tables between customers during peak hours; that seems like a simple fix. Next time I may try the fast-order kiosk - maybe then I'll add stars. read more

No one LOVES a good Panara stop more than me! BUT when I walked into this Panera today I was a little skeeved out. I have never been inside Panera as filthy as this one, the employees were nice and my "you pick two" was decent but overall cleanliness of this establishment is a STRONG 2. I first noticed how messy this establishment was while ordering, but thought to myself "okay, it's Sunday night" and it seems to be only behind the register. I paid, got my drink cup and proceeded to the drink station. Sticky, wet and out of lemons I was disgusting by the drink station, someone had wiped the area prior with a dirty rag, I could tell be a piece of long black hair was stuck to the wet wipe mark along the counter. After I got my meal I went to catch a seat, most tables were dirty, and the chairs were all disassembled so I wrapped my things to go and left. I was disappointed in my Panera outing this evening especially being in Fairlawn New Jersey. read more

Quick and helpful service (at least in the evenings; never been there during the day). Good food, decent prices. It's not the best location but it works. read more

Its what you'd expect from your run of the mill Panera bread. Plenty of seating and table service as well. Lots of parking out front. Had some issues here with food coming out cold in the past. Would return sparingly.. read more

This Panera has to be the worst one of them all. I waited hours for my order and the messed up my order a bunch of times. I'm never EVER going here again. read more

i ordered a broccoli cheddar soup for a group payed 21 dollars and waited for it to be ready and when go to check if my food was ready they told me they didn't even have it and i asked if i could get something else and they tried to force me to accept a refund so i can just go away which a middle aged man who appeared to be the owner ordered for this to be done. they don't care about customer service or satisfying a customer never going here again! read more

I'm in between 3-4 stars here. It's a very busy location, so the tables were suspect, not cleaned at a few spots we saw. The service is quick and the food was solid, as you expect from Panera. However, I was not overly impressed or terribly bummer by anything. That's what put it in a 4 star for me, Panera is a quality spot but won't blow you away. read more

This location is poorly managed. Every time I go (no matter the time of day or year) they are out of at least two items (that are a component of a lot of the dishes, like lettuce, bread, or strawberries). After three years you should know much lettuce to order so you don't run out. The people packing your food are slow and rude, too. Only good experience in terms of customer service has been one young female college student employee. The rest are awful. read more

Poor service the employees don't care and is ran poorly the cashier girl with black curly hair displays poor behavior and the food wasn't packed well don't waste your time there read more

Panera is a go to lunch spot for me if I need a quick lunch. The app feature that allows you to order from your phone and do rapid pick up is amazing. Kiosk ordering in the store is amazing. But these things apply to all paneras. This particular store should consider hiring extra help or providing training on efficiency. Sometimes I have waited 25 minutes for an order. If you have a short lunch break either skip this panera or order from your phone! read more

I had a delivery placed and there were a few things missing. I called a few times before someone answered and fortunately, the person was very pleasant. He let me know that they would send the missing food but it never showed up. Pretty disappointing because I've never had trouble with this Panera location and the food is usually wonderful. read more

Classic Panera Menu. Large centrally located facility. Only been disappointed when they don't clean up the location as good as they should but hope that was a rarity. read more