Worst experience in a very long time!!! One of the few "fast food" places I like is Panera... I haven't been here in over a year and received an email about a new sandwich so figured after I got my pedicure I would order to go for lunch...Got here at 10:50 put in my order on the kiosk total order was $22.02 for one ciabatta dipper customized one drink and a bagel. Waited 10 minutes till my name came up that my order was ready went to get it... it was not ready they said just wait... so I'm waiting and waiting and waiting there was literally 2 names before my name on the board when it said it was done waited another 10min while waiting the managers looked like there was 2 were literally doing nothing and the 3 girls in the back were working... people started to come in by this time it's 11:10 and I'm still waiting managers see me standing there say nothing... finally 11:17 girl asks my name I give it she says here it is it's been here...they give me a tiny bag and my drink... I ordered a full sandwich btw so as I was standing there looking to make sure it was all correct it was 1/2 sandwich not full so the manager yells to one of the girls it's supposed to be a full sandwich make her another 1/2 ciabatta dipper... I said to him I customized it so he yells wait she customized it... at this point I just want to go home its getting packed it's been 1/2 hour and no one seems to know what they are doing... I asked the manager for my money back he looked at me like I was crazy I just politely asked again for a refund he took my bag with the receipt and led me over to the registers proceeded to give me my refund in cash... I paid by CC he didn't apologize or anything... I don't ask for much get it's fast food but this was the worst experience I've had with fast food in such a long time that it's probably why I don't order fast food but I thought Panera was different but I guess not... do not recommend this location didn't get to try the sandwich so who knows what it would of tasted. read more

Stopped in to try their new toasted croissant sandwich. Opted for the Fromage , which was provolone, carmelized onions, arugula on croissant bread. This was not good at all the onions were overly sweet. The arugula just didn't blend well. Front register staff were friendly. The store is overall clean but the prep staff don't smile or acknowledge customers. I enjoy Panera as a whole but this sandwich is a noooo for me . read more

Panera Bread - Croque Monsieur Croissant Toast - Sandwiches Near Me - Fair Lawn, New Jersey

Panera used to be a perfect hybrid between sit down and quick serve offering expansive, comfortable seating to wait for your food and converse. Unfortunately, as with everything, the accountants took over and the newer footprints look more like austere cafeterias. Mind you, a half sandwich, soup, chips and a drink will quickly elevate to almost $25+ (not including being strongarmed for a tip) making the pilgrimage far less enticing. So, as I lament their slide towards mediocrity, Panera seems like a busted concept. Damn those accountants. Three very average stars. read more

This location just consistently gets worse! Today I walked in to pick up a breakfast order. As I walked through the door an XL bulldog was lying spread out on the carpet facing the door, very intimidating. The Thursday before I was eating breakfast at a table with my neighbor and her 3 lb mini chihuahua. The male manager who is balding and has an accent, was incredibly rude (as always) and badgered us about the small dog, "all dogs need to be under the table." Then he continued to preach to us and then asked it the dog was a service dog and I said Yes and lifted the leash part that has the insignia. When I approached him today about this enormous pit, he said the man is a loyal longtime customer, I said me too! This manager hates women, I have observed how he treats female staff too. Still he stays as manager. Make it make sense! Their breakfast sandwiches are the only thing that is ok. I will never go back to this location or any other Panera. It's not clean on upkeep inside and outside is a disaster! I've only gone there for convenience. Never again. read more

Panera Bread - Sandwiches Near Me - Fair Lawn, New Jersey

The customer service was terrible. They made a big deal out of giving me a discount on a cookie, after I paid $32.00 for my meal. The cashier had just given me my change. I asked for a cookie to be added to my meal and she said there was nothing she can do. The manager came and pretty much had the same attitude. I go to check my app and I had a sweets reward which she could have used. Why indicate that you are rewards customer and then deny your customers the reward. Smh read more

Panera has a sweet spot in my heart since I spend a lot of time here for work. They always have plenty of seating so you will have no problem getting stuff done. The food isn't as bad as people think. They have a bunch of different pastries too including cookies/croissants/muffins etc. I like the soup and salads for lunch. The good news is you can get decent food at a good price. You probably won't be wow'd but who cares. Its Panera. read more

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It took 1 hour to prepare my $90 order for 7 people! At least my food was ready on time and decently put together, for a change. If you haven't noticed, the salad bowls have gotten shallow, while the price has gone up. The Greek salad for which I paid $8.19 was pathetic! Panera continues to set the example in poor value for the money! read more

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Giving it another try, ordered an Asian chicken salad with an chicken salad sandwich. I just got home and I have some kind of spicy tomato soup and a chicken sandwich with onions and cheese on it and some strange sauce got nothing I ordered I'll give up. read more

I love eating here :) I've been coming here for years, so it's always nice to see everything tidy and well put. The staff is very polite as well!! :) read more

Not a huge fan. I'm disappointed because they are often out of main ingredients and they take a long time to fill orders. I've ordered ahead with the app a few times in the past two months, and most of the time that 8 minutes stretches to a half hour. I ordered a Cuban sandwich, they were out of ham. I ordered the poppyseed salad, they were out of mandarins. One day they lost my order completely & I had to show it to them on my phone. A lady who was there waiting had the same issue, but she didn't have the confirmation with her because a coworker had placed the order. By the time the coworker was able to get the email confirmation over to her, their meeting was over. I keep hoping things will improve because I like their soups & salads, but the Paramus location is much more customer savvy. read more

Panera Bread - Their idea of a Cuban sandwich. They were out of ham. - Sandwiches Near Me - Fair Lawn, New Jersey

I would put a little more effort in cleaning tables, carpet and make sure the dish disposal section is always clean and there is actual space to put your plate when you are done. the food is good, and ambiance is good too. plenty of parking front and back. read more

This Panera used to ALWAYS mess up something about my order. I found this amusing, since they have to give a free pastry when this happens. Why lose money instead of doing your job correctly? The soups are very good, but the temperatures can vary. The chicken on their chipotle chicken sandwiches is absolutely disgusting. This only recently became an issue, so I'm not sure what happened. It's comparable to rubber; no exaggerations. The pastries range from fresh to stale. I've had much better experiences at Panera's in Paramus and Manhattan. read more

Panera Bread - Chipotle chicken sandwich and autumn bisque soup - Sandwiches Near Me - Fair Lawn, New Jersey

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Haven't been in a Panera for a while. Server was very nice. I had a tuna sandwich, small Mac and cheese and a drink. $22.02? I was wondering why the place was so empty at dinner time. read more

Don't order from this branch. They get orders wrong and never apologize for it. Rude manager is not helpful and should be fired.

Fast and friendly service in a neighborhood location. If you live around here, you know that most Panera Breads in the area are located in strip malls or along the sides of highways. This one is very different in that it's located within the confines of a local street in Fair Lawn. Service here is generally pretty good and the food is what you expect from a Panera. Dine with confidence. read more

This place is always busy. Food and soups are almost always good. But! The service could be spotty, for example I ordered a couple of soups and they come with bread, well they threw a couple of hand ripped pieces of bread in the bag. I guess they didn't have a knife! It took almost 20 minutes to get a couple of soups when the place was almost empty. Panera is good place to get pretty good fast food, you just have to go to a location that is well run. read more

I ordered a you pick two combo. I ate the Sandwich first, at this point I kind of wish I didn't. The reason I say that is because while eating my soup, I found plastic wrap in it. The plastic was mixed in with noodles and veggies, luckily I saw it before I ate it. The chicken noodle soup was also terrible. I'm not sure if they changed the recipe or what, but it was absolutely disgusting. Some may say "it's only a piece of plastic", or "it's probably part of the packaging" but for me any time I find anything in my food that's not suppose to be there I throw it out. I will not be returning to this Panera read more

Panera Bread - Plastic mixed in with the noodles and veggies of the home style chicken noodle soup - Sandwiches Near Me - Fair Lawn, New Jersey

$12 for a bread and two slices of meat? Is this a joke? I see other reviews with similar complaints and pics to back it up. Only go here if you're looking to get ripped off. Literally fraudsters. read more

Panera Bread - "Steak and white cheddar" - Sandwiches Near Me - Fair Lawn, New Jersey

First of all you have to realize that absolutely no one at Panera in Fair Lawn speaks English. No one. Not the help and certainly not the patrons. The line is ever so slow as the Spanish speaking woman behind the counter trys to decipher what the Russian speaking woman is trying to order all while a plethora of kids are screaming loudly, probably because they've been waiting 45 minutes for their food. The fascinating thing is that this occurs whether there are 3 people on line or 30. You see, at Panera the woman who takes your order is also responsible for brewing your latte, toasting your bagel or just about anything else that doesn't require the dedicated cooking staff. Which brings me to the menu. They took something fairly straight forward and complicated the crap out of it so it no longer makes any sense. Even with the incredibly long wait to order I still couldn't figure out how the hell it worked. There are regular prices, you pick 2 prices and other prices, none of which I fully understood. The food is decent but in recent years the portions have shrunk as the prices have increased. again, not great. There is, however, free wifi which means outcasts who were perhaps thrown out of Starbucks for ordering a cup of coffee and sitting on their iPads for 8 hours can and do congregate here. Talking about congregating, there is a lot of it at Fair Lawn Panera. Loud foreign dialects and laughing screaming junior high school kids can often be heard competing for your attention. So kids, if you are in the mood to wait for a really long time to order semi healthy, over priced food while being exposed to loud noise I highly recommend it. Otherwise, stay the hell away. I do. One more thing....When you order, in addition to asking your name, they ask for your phone number. While I can certainly understand this for a delivery, asking it when you order at the counter can only mean that you are going to get annoying Panera promotional text messages. I wonder if they're in English. No thanks. read more

The staff here is pretty friendly and usually have a pleasant experience. Recommend the French onion soup and Napa almond chicken salad sandwich. read more

Pathetic small Mac&cheese a small chicken noodle soup and 2 fountain drinks over $15? Ridiculous Next time taking the kids to Habbit, they have way better deal for $10 we get 2 normal size kids meal read more

Panera Bread - Sandwiches Near Me - Fair Lawn, New Jersey

Went here today for lunch with my other half. Who ever was working around 12/1pm did a killer job on the food. After over 1000 visits at panera this was by far the best salad i have ever had!! This location really turned around from a couple months ago and it shows!!! Keep up the great work!! Orders are always correct here!! read more

Panera Bread - Lunch with my other half best panera salad I've ever had!! Whoever made it. BRAVO - Sandwiches Near Me - Fair Lawn, New Jersey

The spicy chicken sandwich is incredibly small and way over priced. Honestly I wish I had just gone to Wendy's and I would have gotten a better sandwich for much less. Please don't waist your money on this rip off! read more

The award for NJ's worst Panera location goes to the Fair Lawn location. They never have any of the basic items (meats, cheeses, etc.) and forget about trying to get special menu items. On my most recent visit, I was unable to have my sausage sandwich, cold brew Madagascar coffee, and there was some serious confusion over an everything bagel and honey walnut cream cheese. I asked for a refund twice because I was going to be very late to work. I was issued a refund by a manager after a seemingly long period of time. They sent me off with the bagel and cream cheese I originally ordered and a cold brew without the vanilla cream. I'll give it one star because you can't leave zero stars, but don't bother eating/ordering at this location. Paramus is the next town over, and there are 3 Panera locations that are competent and well stocked, even during peak hours. read more

Everyone in the office loves Panera for lunch but I don't get it. I was dragged here today and made the best of it, the 1/2 soup sandwich gig. First off when you walk in from the back lot they is a lunch crowd already waiting. It's either that good or that slow. Well, it wasn't that good. What a waste of $12 and a lunch. I thought the sandwich was the large item in the bag, nope it was the bread bowl. The sandwich flat looked like a toasted cracker. I didn't realize I had to assemble my bread bowl, but okay. I dug out the innards and drives he tomato soup in. It was okay. The avocado/chicken sandwich was a waste. You get the bag of chips or apple at the end too. I just was not satisfied with quality, quantity or presentation. Unless I get dragged, not going back here. read more

Panera Bread - The grilled sandwich bite - Sandwiches Near Me - Fair Lawn, New Jersey

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This place is trash, I had an employee threaten my 11 year daughter "that she was going to get jacked in her throat" when she was standing in his way. She wasn't paying attention, I get that. Im sure its frustrating dealing with the public. But to threaten a child ? I will never spend money in this place again. read more

Crappy Cold Cuts Heavy Breads Canned Soup Um, I'm not calling Panera Bread a restaurant. If you can find the meat on your sandwich among the onions let me know, I'm still looking. Looks like they buy their meat and cheese out the trunk of a car (like Blimpy). Breads are so salty and oily that they could increase your blood pressure and cholesterol by touching them. Scary thing here is the folks that work in the food prep area look awful pissed off, not a good sign... After the novelty wore off in 4-5 visits I was done read more

Definitely one of the nicer Panera Bread locations. "Fast Lane Kiosk"-- this makes my 3 star review increase to 4 starts. You can place your order without waiting on line, grab your number, take a seat & your food will be delivered! Friendly staff-- they are happy to restock anything that's low or empty at the coffee bar/ answer any questions about the menu you may have. Nice layout-- lots of comfortable seating whether you're eating lunch or lounging around on your laptop for an extended amount of time. Parking--- available in front & in the back. read more

Panera Bread - Fast Lane Kiosk to avoid the lines!! - Sandwiches Near Me - Fair Lawn, New Jersey

I would give zero stars look at the inside of this loaf just purchased from Panera fair lawn read more

Panera Bread - Panera bread - Sandwiches Near Me - Fair Lawn, New Jersey

This Panera is doing a great job! Tons of love to Tasia(I think I spelled her name right) she went out of her way to assist not only with food delivery and my always confused self, but she even took the time to help me with the computer system! Everyone here is very kind and the food was on point! TASIA MADE MY DAY THOUGH! Thank you everyone! Keep up the good job!!!! read more

Greta food. Takes forever. Met greta Thunberg in this location. She was signing books and preaching how climate change will kill us all. Woman with BBL in line wouldn't move. See ya later Kimmy K. Currently still waiting, food was supposed to be done 13 min ago. ‍ read more

My original review was posted when they first started Rapid Order so I imagine there was some time adjusting to the new system. For the last few months rapid pick up has been extremely fast. The order pick up time is 10 minutes after you place your order and it has been ready just about every time I've picked up. No complaints anymore! read more

The worst. Slowest ordering process ever!!! Total rip off. They don't even give a drink with a kids meal.

You can never go wrong with Panera. The free wi-fi, big menu, and choice of bread, apple, or chips..! I ordered to go the first time and I was surprisingly impressed too that I asked for a later pick up time but my tomato soup was still warm. I especially love how I can get a half sandwich half salad combo for a little more. Just be sure to avoid the peak times as it can get crowded. read more

Food is your average Panera food, but two stars off for the following: - Slow cashiers - Average size Panera, but seating availability can suck, especially in peak hours - I would never get take out from here. Both times I ordered I got a miniscule salad that is half the size of what I would have gotten had I dined in. Since it happened more than once I was almost annoyed enough to complain to their corporate office, but now I just don't bother ordering take out from them anymore. Easily four/five stars if they fix the problems above. read more

I have no complaints about this location I tend to come here to do homework or I'll just have lunch or breakfast before I head to the city, the employees are great if they make a mistake they'll gladly fix it by the way if como here during the rush hours chances are that you'll wait for order a little bit longer than other times of the day if you are looking for parking spots you'll usually find plenty in the back of the building or in the near by businesses read more

Panera Bread - Sandwiches Near Me - Fair Lawn, New Jersey

Disgusting! Dont order the Mediterranium chicken bowl. The micro chicken pieces were so small I did not notice them. Then there was a ton of humps & white cream that looked like sour cream. The lettuce was undetectable as there were tiny specks. It was gross. read more

Panera Bread - These were the tiny pieces of chicken... maybe 5 pieces at best - Sandwiches Near Me - Fair Lawn, New Jersey

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It's a Panera. Therefore, the soups are fine, the sandwiches are ok at best, and the desserts are ok or stale or the odd mix of both. Therfore, it's a Panera's. read more

I think this location is under new management. I haven't been here in awhile and great improvement. Received my food fresh and very quick. I only waited online for about a minute and the dining area was very clean. The staff was very friendly, cannot leave that out. read more

I love the quick-checkout kiosks! You can customize the salads and sandwiches. When you're done ordering, you take your number and sit down - one of the employees will bring the food to you!!!! There's a Panera Bread app for the phone, so you can place an order and it'll be ready 10 minutes after you finished ordering! LOVE IT! read more

Panera Bread - Salad and sandwich - Sandwiches Near Me - Fair Lawn, New Jersey