Good clean, attractive store with lots of seating and meeting area... BUT their IT system cuts anyone off the internet after 20 minutes during the middle of the day!! Apparently the store cannot change this, but it keeps me away during the day. 20 minutes is just silly. You cannot even buy another drink for more time! read more

This is one of our fav hangout place and use their free wifi. Their coffee drinks are good and their fresh baked bread and bagels are good too. read more

I love this Panera! The service is always amazing and the food is always fresh and tasty. The only downside is the parking. From time to time, the lot gets really full around lunch time. read more

I've never had a bad experience here. Their food is good, their coffee & teas are good, and the workers are friendly. My only complaint is that I NEVER know where the line is. People have cut in front of me before because there's no barrier that separates the lines. I'm not confrontational enough to tell that person that I was first. Besides that, the food is pricey but I feel it's worth it because it's yummy! read more

The manager Randy definitely made our Panera Bread experience enjoyable. He was friendly, funny, and full of life! Oh yeah-the food was great too!! read more

A friend of mine and I went here a few weeks ago and it was great. Randy was awesome! He made the entire experience. As Panera food is the same everywhere, it's really the employees who make/break the experience. Randy definitely made it. Thanks! read more

Food was fresh and tasty. Server was nice and pleasant. Interior clean and inviting. The menu has something for everyone. We have eaten at various locations around the country and would say west coast locations are the most consistent. read more

Panera Bread - Sandwiches Near Me - Concord, California

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Management sucked! I ordered online and they told me it would be ready at 11:20, it's not 12pm and I'm still sitting here! When I tried to talk to the manager about my food, he just kept saying "it's coming they're working on it" horrible customer service. read more

I had the Soba Noodle Bowl. The bowl came half full. If you're going too serve a small portion, put it in the right size bowl. The noodle soup was very tasty. Small chunks of chicken and a spicy broth. No come products, makes me sad. read more

Went in for Lunch today and they were out of soup. Not just one kind of soup...but ALL soups. How does this happen? Not sure but this was not the first time either. Maybe they should look into the management team since they struggle with their ordering and management of their supplies. read more

This Panera is usually mediocre but today was my worst experience so far. I ordered online from my table and made a few customizations to my Pick 2. When it came out, my Italian sandwich looked a little lacking. Not only did it not have my personal add ons, it didn't have half the ingredients listed in the description. I told someone, who proceeded to give me tude. He asked if I just wanted cheese on the side, and I said no, the whole sandwich is wrong. I listed things that weren't on the sandwich, and he told me to wait so he could write it down. I said can't you just look at my original order, and he said well I don't have it on me. I just went back to my table. It comes out again, and is wrong again. They added the cheese that's supposed to come on the sandwich AND the cheese I added to my SALAD, not the sandwich. And again, it was missing 2 types of meat that were listed in the description on their website. Definitely not worth over 5 bucks, and I didn't bring it back again because the man was giving me dirty looks every time he walked by. Also, don't sit in the back near the kitchen if you don't want to hear the staff yelling and arguing with each other. This place is too expensive for this type of service. One star. read more

Panera Bread - Randomly added extra cheese, and left off at least one meat listed in the discription. Sad excuse for a sandwich, and such a rip off. - Sandwiches Near Me - Concord, California

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This location is the most consistent, and I eat A LOT of Panera! My custom breakfast sandwich is always perfect while other locations either burn the bagel or omit an ingredient, the Concord location seems to have more attention to detail. I use the self serve kiosk primarily but see the staff being very accommodating to everyone. My only issue is the bathroom cleanliness, could be maintained a bit better. read more

I'm not sure if it's because we came after 8pm or what the deal was but our food looked like it was the last meal of the night. The turkey bravo half sandwich was literally the heel of the bread with wilted lettuce and really small. We ordered whole grain rolls and received something check mole toy different with no explanation. The restaurant was dirty, all the booths were dirty, no utensils anywhere, no napkins and service was really slow. Very disappointed Panera....you are usually better than this! read more

Bad online order experience.! Missing one baguette from the order of 2 full mediterranean veggie sandwich , mac-n-cheese quantity half filled. Better experience at in-store order..! read more

This is THE place to go when you're jonesing for grub that'll taste good from the first bite to the last......although, I've never gotten past ordering one of their hot panini sandwiches! I just can't get through the thought that if I order a cold sandwich & it's not as good as the hot panini I'll be damning myself for the rest of the day......so basically I've eaten just about 2 dozen hot paninis since the day Panera opened. Mmmmmm....I think I'll go tomorrow!!!! read more

The food quality is usually very good to excellent. However, the service is often slow, especially when orders get misplaced. Sometimes, I really don't understand how some of the mistakes can happen if the employees pay any attention to their work. For example, I ordered a French onion "group soup" to go. The order took a reasonable amount of time before it was "ready" but I had to return to the station when I found out the employee forgot to put any croutons or cheese in the bag. French onion soup without the cheese? Uh uh. Oh, the women's restroom almost always needs attention during my visits. The worst was I once visited two days in a row and a dirty toilet I complained about on Day One was still dirty in the same spot in the afternoon of Day Two. Gross, gross, gross. read more

Hit this place more for their bagels and always end up getting the 18 pack. Every now then, I have lunch and the sandwiches aren't bad but makes me wanting more. Place can get busy, people want the fresh bagels or around here during lunch. Nice to have another place for WiFi access too. read more

So a year ago i probably would have given this place four or five stars. Overall i really enjoy their food however i don't know what the heck happened to this place but their portion size has dramatically decreased. You order a salad and it's the size of a side salad. For $8 I expect a little more sustenance, c'mon just throw in more lettuce, it's not gonna break the bank. This was something that only recently started happening... Did they change management? Cut back lettuce production in the US? Assume if you're ordering a salad you simply want five bites and your done? Sorry, if i order a salad it's because i prefer a healthier choice, however i would still like to feel like i had a good meal afterward. Time to raid the candy bowl at work... thank you in advance Panera for making me a fatty even though i opt for the healthier choice of food. read more

I don't really like writing reviews but it's a sin for me to not write for this store. Well, first and foremost, I never thought of even coming to this store when I first started working near it. Well, I guess working early can push me to finally drink a coffee in my life and no regrets of not coming here. I mean, not having a competitor around the area can help but it can't replace the everyday experience I get with Tara and everyone else. I only had a problem here once where they forgot my order but logistics saved me from giving them a negative review plus they upsized my drink. They also have a dope turkey and bacon sandwich. I just hope they can serve it faster though! read more

panera has delicious bread loaves ! and on tuesdays you can get 13 bagels for $7 !!!!!! and they are quite tasty ! read more

We have been to a couple locations at different times of the day and every time they always seem to be out of something. Always hard to get their sourdough bread. Was informed that we could reserve the bread. Really, you could have enough for your lunch crowd. When I went to lunch there today I had to order with a kiosk. No personal help. After ordering I was told to go to the "rapid " area to get my order. After 20 min was told that they were out of the soup I ordered, ( why didn't I get told when I ordered it?) 5 minutes later I got a cold , unsatisfied lunch with a soup I didn't want. This is the 3rd time in 3 trys that they were out of menu items. At noon!!! AT 2 different locations. You need to stock more food. read more

Ordered the Strawberry Chicken salad. It had a horrible dressing, it would have been better served with yogurt. The Turkey sandwich was fine. read more

I really love this place! They must have remedied some of the previous complaints because the food and service was really good. I ate there multiple times while in a business trip and was not disappointed. The French onion soup and the steak panini were my favorites. read more

An alternative place to consider. Located off Diamond Blvd., inside a shopping center. Panera staff were alert and willing helpers. However, breakfast items were not made readily available to customers due to lack of production. I was fortunate to be there early enough to grab the several soufflé for my staff meeting. The food was cooked well but could used a hint more seasoning. Selections were good but, again, lack of available product makes it difficult to recommend as a must go-to eatery. read more

At lunch it was the slowest service I've ever seen. It took over 30 mins to get a sandwich, and that was before they got busy, yikes!

They have tons of pastries and bread to try. My favorite is the upside down pineapple bundt cake, moist, and flavorful. They bake all items daily, so you can't have it any fresher. It's a chain restaurant and so far from Vacaville, Concord and San Francisco it's been consistently good. read more

I spend alot of time at Panera because I work from home and sometimes need a change of scenery. Free wi-fi is the main draw although I can't download or send large files. They boot you off during the lunch hour since apparently so many patrons are using the wi-fi. This can be annoying if I'm not watching the time but it's manageable. Food is okay. Very high in salt. I've tried most everything and that's my biggest complaint. Service is fine. I never have to wait long. Sometimes the meals are a bit skimpy. I've ordered the breakfast sandwich and they bring it to you on this massive plate. Makes me wish for a slice of canteloupe or some kind of garnish. Salads are okay. The fuji apple contains dried apples btw but otherwise is pretty good. Mochas are okay - very expensive (almost $4 I think) and don't pack the punchy of a Peet's or Starbuck's. I have yet to try the pastries which could be the best part from what I know. Overall, just okay food, decent place to work although I smell like I've worked at a restaurant all day. read more

Fresh food; salads, soup, pasta, paninis, sandwiches, pastry & really good fresh loaves of bread everyday. If I grade it on the bread alone its a 4-5 star for sure. It has free wi-fi which many people utilize to work and for school. Nice outdoor seating. read more

Consistently delicious. This location has a huge amount of seating inside and a good amount outside as well. Use the panera card and get frequent discounts and free items. read more

Not a bad place to run in and grab a quick breakfast. This is the only time I really go here if I am running late and don't want to take the time to make some oatmeal at home. Not a bad spot and the people are usually friendly. read more

I honestly made a yelp to give this place five stars. Lol i love this place. So good, friendly service, and clean!

Have heard rave reviews about Panera bread and my wife forced me to try them last week. I ordered a white cheese and steak full Panini and a cappuccino. The server served a half sandwich and i didn't figure that out initially, because it was my first time. But 14 $ for a coffee and sandwich is too expensive. I took this matter up with the guy who took my order and he was surprised and didn't even ask the server if the order was correct. No a happy experience after i got robbed of my money.. Will never return... read more

the parking situation at Panera is the worst in Napa. The 2 (only!) parking spots for pre-order pickups are always clogged by some selfish idiot that parks while having a 30 minute lunch. They should mark them better or police it better. It is an impossible parking lot. I won't go again until they fix it. so there! (I'm sure they'll be fine without me, but they really are not providing good costumer service) read more

Love Panera. I had the Thai Garden Chicken Wonton soup. It was delicious and I had great customer service from Khalil.

I place orders for pick up all the time, but today was a nightmare. I ordered a grill cheese, broccoli cheddar soup, and a chicken noodle soup, plus a cookie. They did not put the lid on the chicken noodle soup correctly, do it leaked all over everything and ruined everything but the broccoli cheddar soup. I tried to call for over an hour to see if they would deliver our order, no one picked up. Lastly, they did not put any napkins or spoons in our bag. Such a bad experience. read more

This location has great food and GREAT customer service!!! Will continue to come here. Thank you for valuing your customers!

Wow!!! This place is really good. For so long we thought it was just a bakery when I saw a police officer walk in. If you know police then you know they only eat at the best places. So we went in, the menu is an italian american blend. Everything comes on or with their fresh bread (we had pizza and a salad). I must say I was very impressed with the quality of the food. It's cafe style so you order and they bring the food to you, but no server which I like. Everything was very clean and we will definately be going back. read more

Great Food, Fast & Healthy! I love a good sandwich, their Turkey & Artichoke Pannini hit the spot. Panera add another loyal customer! THANKS PANERA!! read more

I'm sure the food is good because you can see the quality but it's a little expensive depending on what you order. The service was so-so but the thing that really surprised me was the noise. I thought my kids and I could hang out in a nice quiet cafe atmosphere but this place is Grand Central Station. The place was packed at 2:30 in the afternoon. No peace and quiet to be found. I guess I had the wrong expectations. read more

I really don't understand why their coffee is so expensive. $4.50 regular size latte would be astronomical even at a great café, but at chain sandwich shop? Come on! That's insane! Other than that I'm a fan. The staff is very friendly although they occasionally get my order wrong. Last week I ordered a Thai Chicken Salad but when I got home discovered it was a Caesar. Wasn't thrilled about that but I eat here all the time and mistakes are pretty rare. That sounds like a lot of complaints, but I actually like this Panera. I promise! read more