Went through the drive through after craving all day and Panera "bread" was out of bread.... How do you guys run out of bread when it's the name of your establishment, So had to continue waiting in drive through with out an order. Very disappointed read more

Super good breakfast sandwiches and blended cold brews ! They also have really good cinnamon rolls.

My bill was 50 bucks 2 lemonade teriyaki bowl cookies chicken sandwich small Mac and cheese, they literally on purpose didn't put any chicken whatsoever on the chicken sandwich I completely understand if they forgot to give us the sandwich I would understand that but NO chicken whatsoever. Drove all the way back asked for my money back manager was very nice and refunded my money, but they did not do anything for the inconvenience is why I'm writing this review read more

Panera Bread - No chicken whatsoever in a chicken sandwich - Salad Near Me - Chico, California

I come here almost everyday for lunch and have been issues with my orders lately. Yesterday, I did not get side (chips) with my pick 2. Today, microscopic bag of croutons for my soup (this has happened twice recently). Customer service has been great. Disappointed with missing parts of my orders. read more

Panera Bread - Sad teeny bag of croutons :( - Salad Near Me - Chico, California

Me and my mom went to Panera and we usually get a bread bowl with broccoli cheddar soup.They said that they didn't have it so we said sorry we don't want anything and they didn't say anything back. Then they made the person in front of us wait so we could not go. Well they never have any food and they are always rude. I am not sure what's wrong with them. read more

The thing I like most is there is a variety of food including healthy food and also good desserts and bakery foods. Many items like salads and sandwiches can be highly customized on the self order kiosk in the restaurant. The dining area is a relaxed atmosphere with free wifi. Some people complain about portion size but the "You Pick Two" option comes with a side as well and I have never left hungry. 5 stars for dependability, easy ordering and a good dining atmosphere. read more

The app needs work: this store is terrible at receiving mobile orders and having the ready within 20 minutes. They always blame the system. I ordered 2 bagels and it took about 5 minutes longer than the website said, so I asked. No one in the store could make my order of 2 bagels for another 12 minutes. Next time in the website was down completely, so I came in and had to use the kiosk to order because they can't take a gift card at the register for some reason. Got to the end of an order of $40 breakfast items for an event and they needed a PIN number for the gift card I saved on my app profile. The employees gave me a number to call and said they can't help me. I called and on the third try got through to a real live person who confirmed the department was closed on Sunday. Third times a 'charm'. I was able to finally use my gift card on the app, came in and food was almost ready. One order was wrong, but instead of fixing it and making the sandwich correct, they just gave a cup of missing ingredients so we could do it ourselves. Wouldn't pay to come back, but if I had a gift card after a few months I would cave in and try again. read more

Panera Bread - 'Making our order right' - Salad Near Me - Chico, California

I normally wouldn't write a review unless I really enjoyed something but after ordering from this Panera multiple times via drive thru and rapid pick-up, almost each time something in my order was forgotten. I chalked up the first mess up or two as just a mishap and things happen, but now I consistently need to check my bag to ensure that I received everything that I ordered. Love Panera but hope this location can improve in terms of checking customer's orders contain everything that was ordered. read more

Girlfriend and I ordered food on the mobile app, and went by to the drive through to pick it up. Gave them the name on the card for pickup, and they pulled and order from 2 - 3 weeks earlier. I mean, no harm no foul here, it was an honest mistake... A mistake I noticed after I got home, of course. Still, I called in, and Lisa - the GM I think - took the call. She was very friendly and helpful, and got the right meal ordered up right away, all I had to do was come pick it up. Was there a mistake? Yeah technically, but having worked CS and retail myself, I always try to recognize how someone handles a mistake, instead of focusing on what went wrong. In this case, I think it was great. read more

Came in at 3 pm on a Saturday for a late lunch. No customers in line ahead of us so we were able to order straight away. Hubs and I each ordered a Pick 2. We both thought our items tasted good but agreed it was expensive for what we got- I got soup and salad, Hubs got soup and half a sandwich (total with one drink was $26). We thought Pick 2 was a combo meal but really you get charged a la carte for each item. It's an upsell tactic. Hubs felt his half sandwich was small. My main issue and three star rating is that It took 20 minutes for our food to come out and it wasn't peak dining hours. read more

Panera Bread - Salad Near Me - Chico, California

If I could give zero stars this review would be that. Having eaten way too much at Panera in Sacramento area we decided to try the newly opened one here in Chico after a wrestling tournament. Lets just say not a good experience. As a Chef I can tell a lot by the food when eating out. And this was disgusting. First.. My wife ordered a Frontega Chicken and some of the chicken was still undercooked. Not fully raw. But well under proper serving temperature to be safe. Secondly.. I ordered a Steak and White Cheddar. There was so little steak on the sandwich not sure how they call it a Steak sandwich. The bread on both was tough and chewy. And to give you a huge wedge of bread to go with two sandwiches, where were the chips they used to give ? So needless to say that was money well wasted and will not be going back there ever again. What a shameful example of what used to be a good value. read more

Panera Bread - The little bit of steak and also a raw piece of chicken - Salad Near Me - Chico, California

See all

Always always always get your order wrong at this location! I can't think of one time they've actually gotten it right. I'm not trying to pay $20 for salad and mac n cheese just for the order to be WRONG every time. Forgot my Mac n cheese once, gave me the completely wrong salad once, forgot the onions in my salad the other time, served me the wrong dressing a different time. Good grief! It gets old. read more

Giving this place 5 stars because the EMPLOYEES and MANAGERS deserve it. Chico is full of college students who don't need a permanent job and lack motivation, this is temporary- so yeah the food sucks sometimes and yeah the service could be better ... BUT THATS EVERYWHERE. Everyone is so entitled. Give them a break... they're human. Good job to the Panera bread in Chico for hanging on and dealing with those KARENS who think COVID is a hoax. Keep it up read more

I wish I would have read the reviews before I came here but I was in the mood for a salad. This is the absolute worst Panera I have ever been to. The salad was inedible and the place was dirty. Yuck read more

I would usually recommend this place. I have never had a bad time going there. I love their mac n cheese but I decided to get a sandwich today and I asked for no avocado and they put avocado on it so i go back and get one without. The costumer service was great and gave me a cookie because he felt bad. I go home and I gave my boyfriend the one with the avocado and there is a slice of paper from either the cheese or the meat and hair in the sandwich. read more

i love the paneras outside of chico. this location seems to skimp out on everything. portions are so much smaller here compared to locations everywhere else. you're paying the same price, but getting less food. it sucks, but i crave panera a lot and this is the only location in chico. one star for the portions. added two more stars for the service! kalista is an awesome employee, super nice and friendly. she took our order at the counter and because it wasn't busy, she came to check up on us while bussing/cleaning up the tables. this place would have five stars if it weren't for the lack of good portions! read more

Panera Bread - we ordered half of the same sandwich with different bread. mine looks like an actual half, his looks like a quarter... - Salad Near Me - Chico, California

Not sure what all the other reviews were about - The food was great, the ambience was great, and since I used a kiosk to order my food, everything came out perfectly. Together we ordered the tomato bisque, broccoli cheddar soup, 1/2 tuna sandwich on cranberry walnut bread, and 1/2 Greek salad. Soups were hot, salad was not overdressed and the prickly-pear hibiscus tea was refreshing. I'll be back! read more

The pictures look SOOO good! It's a bait and switch operation. I ordered a hot sandwich caprice's melt. About 90% less stuff on the sandwich than the picture. Squashed down. piece of crap. Ate one bite. 12 bucks for a loaf of bread. If you like only bread, it's great. I hope they go out of business. The girl at the counter was quite confrontational. Don't need this place. Is there anywhere in Chico worth eating at? Not in my opinion. Waaaaaay too expensive for the quality and the ambiance sucks too. read more

Very good food! Good coffee! Sometimes the coffee isn't quite hot enough....but everything else is great.

Ordered a chicken sandwich was $15 and Caesar salad for $14,what a RIPOFF!!!! Chicken sandwich was small as a McD's small regular hamburger and salad was a joke.Nearly no chicken.BOTH items MUCH SMALLER THAN ADVERTISED.Never again! Now I have to wait 2 weeks for a refund for this trash. read more

Horrible food! I called to complain a d the "manager " said ooh your complaining about our quality of food and hung up on me! What a jerk, didn't let me even talk. read more

This place is a joke. The manager Zak and Haily are just some kids working this place. In fact, they all seem to be college kids working at this Panera bread and are simply there for a paycheck and could care less about the customers. Multiple times I've given this dump the benefit of the doubt and go through their drive through because their dining area seems dirty. They never mention/inform of the sides and different options the meals come with. Many people have a short lunch break and don't have time to waste teaching these panera bread employees to care about their work and fully inform their customers. These people are young college kids who dont seem to bright and can't get things right. Haily answers the phone burping and laughing and this place is just a joke. They also know it and don't care. These clowns said they'd address it but things haven't changed. Im done with this place and will take my business elsewhere and I know they could care less. If they were wise and a little brighter, they'd pay attention to the poor stars and ratings their getting and adjust their business ethic but these punk kids are there just for a paycheck. I take my business where it's good food and hood service.. if their attitude shows they could care less, than any smart business owner or franchise or corporation would pay attention to what customers are saying about their business because the word of mouth and reputation will spread. Maybe it's time to contact their corporate office. read more

The face says it all:( very disappointed. The sandwich was beyond soggy covered in just mayonnaise . Barely any bacon and turkey on top of it just being very cold . I didn't know I was ordering a mayonnaise sandwich ! Never coming back read more

Ordered steak and white cheddar one half sandwich. Total cost $8.39. The size of sandwich is more of a small appetizer--not a sandwich. Almost $3.00 for a sofa. If I didn't have a gift certificate i would have never come here. Need to go to McDonald's now... read more

I've been to ALOT of Panera's. This one however is the most basic. They do not have waiter service at this location nor are the staff on top of certain request. We ordered to lunches of their Pick 2 and were given the table buzzer. After picking up our plates I realized we wanted an extra side of dressing. I stood at the pick up counter for at least 10 minutes. No one passed by or even seemed to be working in the back. I went to the registers to ask a cashier but the line was too long. Obviously didn't want to be rude and interrupt so I just went to sit back down. I just don't think there is nothing special about this location. Even the signage looks off. Not like other Panera's in Southern California. read more

I tried their new advertised chef chicken sandwich yesterday and was not impressed. The chicken itself was tasty but there was hardly a smear of sauce on the bun making for a very dry, hard to swallow experience, only fancy lettuce to enhance. I ordered french onion soup which was the worst I have ever had and the french bread dry, definitely not fresh. The floors had trash on it but I understand the problem with getting staff. The staff were polite, helpful. read more

Went through the drive thru during the COVID 19 pandemic and Lisa was amazing. She was attentive, sweet, and was happy to help when I completely changed my order at the last minute. She made my morning good :) read more

I love this place! First introduced in Illinois several years ago and so glad they are now on my area. Tables needed cleaning, but this was weekend lunch hour. read more

Went here for dinner last night with my husband and daughter. After paying $52 for some sandwiches and salads we waited and waited and waited some more for our food and we weren't the only ones. It wasn't even busy but everyone had to wait FOREVER for their food. It took over an hour to get our food and when it came my sandwich had a different kind of bread than it was supposed to come with, when I asked about it they said they were out of the other kind... would've been nice to know when I ordered it, I would have ordered something else. There were also no sourdough baguettes for the sides. It would have been nice to know they were so backed up and out of so many things when we ordered, we definitely would have gone elsewhere. The people making the food were definitely hustling but they seemed very understaffed. read more

I've been to this Panera location in the past and have had no problems, but today completely made me feel differently about Panera as a whole. First, i went through the drive thru which was completely empty, and the worker was extremely rude and trying to rush me through my decisions. I then pulled up to the window and was completely ignored for 10 minutes. Then I got my food and drive the 4 minutes back to my work. When I got there, the food was stone cold and the chicken in my flat bread was under cooked. I also paid $4.75 for a TINY smoothie..why? Anyways, i gave this place a shot because it's cool they moved to this area, but I will NOT be coming here again. read more

I was kind of upset when I came here today. I went through the drive through for the first time. I ordered the chipotle chicken avocado melt and the broccoli cheddar soup. The reason I give two starts is from my previous experiences of the staff being so friendly and the food being great before. I am not sure what happened but they got my order completely wrong. There was bacon on my sandwich that is not supposed to come on it and I'm allergic so that was sad. It did not taste the same like they tried combining two different sandwiches. The soup was good though and it stayed warm on my ride home. The sandwich was very disappointing though. read more

I ordered the spicy Thai chicken salad from the drive thru and when I got home let it be hold my chicken salad was missing chicken never will I come here again. That's just ridiculous Okay update: I decided to give this place another try because I love their spicy chicken salad so me and my boyfriend are very tired and we decide to go get Panera since they're open later now for the summer when we get home we realize they didn't give us our whole order they forgot the soup so we have to drive all the way back there again!!!! And let me tell you this we came here to this exact location a few weeks before my first review and the chicken that they put inside my boyfriend salad looked disgusting it look like it was chewed up and someone spit it back in his salad and they were so rude about it they said that's how the chicken is supposed to look so whatever they remade the salad but this place needs some serious help this is the worst Panera I've ever been to in my whole life they need to get their shit together read more

It took me a while to come in here and write my review because I attempted to block my visit from my memory. Went into Panera the second week it was open. Wanted to see what all the buzz was about. The place was full...we finally get to the front, and the person at the register asks if we want to get our order to go. "No thank you, I'm sure a table will open up" I told her...she proceeded to give me a blank stare. I'd looked at their allergen menu online as I'm gluten free, so I order and my boyfriend orders, and I'm handed my drink cup. Ummmmm, where's the soda machine? I aimlessly wandered around as the drink area is not in the line of anyone's sight unless you are in the back of the restaurant. Finally get a drink! Hooray! Found an open table, invited others to join us as it was a large table for 8. Meal comes after a long wait. It's packaged to-go...son of a...I tell them the order is for here. So they repackage it, or unpackage it, and we get our food. Or so we think. Our order is missing a soup. So we ask for our soup. While we're waiting for it, our order gets called again, packaged to go...it's like they didn't know they had already fulfilled our order. For the love...we finally get all of our food. Verdict? Sandwich is soggy on one side. Ewwww. Soup is mediocre. Boyfriend loved his bread bowl, thought soup was okay. Service is gawd awful! It's like no one was in charge even though there were clearly at least 2 managers on the floor. Kitchen is a hot mess. While we were there, there were at least a half dozen mistakes on orders. To top off the day, I went back up to the register when it had slowed down to ask if they had a gluten free menu (because they do show the options online). The girl at the register said they don't have any gluten free items. When I told her I had looked at the options online, her register buddy said "oh, we'd have to pull out the BIG binder." And then didn't even pull it out!! People keep saying they will get better and that it was just because they are new...I'm doubtful. It doesn't take a lot to provide excellent customer service. This encounter failed on service, and on food. read more

Best food ever and friendly people. I am at this place at least 4 to 6 times a week. The general manager is extremely friendly a big shout out to Lisa Newton for creating such a fine and wonderful staff read more

Panera Bread - Lisa has created a very friendly atmosphere with a great staff of people - Salad Near Me - Chico, California

My first time at this Panera place and I am not impressed at all . I ordered a Mediterranean sandwich two bites and you an feel that the ingredients are not fresh , very bad choice this time. I ended throwing it in the garbage. Not coming back anytime soon read more

Panera Bread - Salad Near Me - Chico, California

I received my "chicken kale" sandwich with two pieces of kale on it and barely any chicken. Paid EIGHT dollars. I feel ripped off. read more

Panera Bread - Salad Near Me - Chico, California

I usually am not the type to really leave reviews, but I got pretty mad over my last time here. I ordered for pickup a simple sandwich and drink through DoorDash, not really getting much. I get to the counter and I see my order's ready so I say "excuse me" to a lady behind the counter, and instead of simply replying, she mocks me and then walks away. Sure, people have off days, I've been there, but you don't have to mock the customer for it. So then after waiting a second a couple of guys come out and I tell them I got an order for doordash. A few seconds go by and then one of the guys hands me my order without saying a thing a dead expression on his face. After I said "thank you" he just turns and doesn't say a thing. The food was made pretty sloppy too, different than the other Panera Breads I've been to. Had I known this, I probably would've just ate at Arby's instead. read more

I can't even with this place. I have purposefully stayed away for a year after finding out that the bigger lady who had been there most mornings had been fired I asked Lisa Newton why and she told me that the dear employee was a thief. I don't know her story I don't know if its true. Shame on you Lisa Unprofessional Newton. I had been going to ANY place but Panera. So my boss wants Panera catering Asks me to coordinate that. Shit. Pull up Walk in EMPTINESS LITERALLY could have found the open register and robbed them. Knew there were people working I heard the vile content and immediately walked to the window to ask for management And who is it? Lisa Newton Eating on the line with 2 other people. No gloves. She takes a quick peek up front then bellows customer ! Some idiot comes up drenched how may I help you. I need to make a catering order Our caterer is out. So... ? I ask so can I write the order ?can I at least get a cost estimate so someone can call with info?. I literally write my number down with a few specifics he gives me.a free cup I turn to get a soda walk down the hall to the sodas look to my left only to see him throw it in a trash can ..o.i forgot .. I asked him. When soups are done he said 1030 1100 but any timebecause it's frozen in premade bags they throw in some hot water til it's hot enough LITERALLY done! Nope I'm done Panera. The Chico store needs a management assessment from district manager down. I have complained at the corporate level about the slander. 4 separate incidents Just lost a gig that had a 4 grand cap for a huge 2 day event. And I would like to say #byepanera #healthhazard #soup frozen premade #fakenews #gossip read more

I've always really enjoyed this Panera. They're pretty quick on the online orders, and I very rarely have a wrong item. Wrong salad today on the pick two, but hey! Try new things. Considering the amount I eat here, the mistake level is pretty dang low. Always super tasty, and the staff is always incredibly nice. read more

The new Thai Chicken Broth Bowl with a half of the Turkey Kale Panini, plus an iced tea and a promotional pastry for almost $20!! The soup tasted so-so (not $10 worth) and the panini seemed pretty small for an extra $3.50. This was my first time trying Panera Bread and I'm far from impressed. There are many local places that have the same attributes (soup and sandwiches) that are more affordable and tastier. I probably won't be returning. read more

Panera Bread - The new Thai Chicken Broth Bowl with a half of the Turkey Kale Panini. It was so-so. - Salad Near Me - Chico, California