Okay service, they charged me for a bottle water but lucky I caught that and fixed it. They were training so I guess that is fine. My drink selection was not made yet. Food is kind of salty. Manager seems nice but comes off too happy. Seems fake. My sugar cookie was awesome, but probably not coming back for breakfast. read more

Im so mad right now I spend almost $30 in this place ...I was super hungry but look what I got .... read more

Panera Bread - Im so mad right now I spend almost $30 in this place ...I was super hungry but look what I got .... - Soup Near Me - Avondale, Arizona

I love Panera Bread but this location has been disappointing. Every time they have gotten my order wrong. This time they did not tell me they were out of key ingredients for my sandwich and basically just gave me something that had a little bit of cheese and pesto on it. Very disappointed and will not be returning to this location read more

I don't do too many sandwich joints but i remember coming to this place awhile back. I think it used to be a different name. The last time I was here I had the chicken salad, it's was pretty good. Today not even close. With the size of the sandwich i was served, I thought I ordered a child's plate. The sandwich was cut in half and each half had about 1 tablespoon of chicken. It didn't come close in taste to the last sandwich I had before. $12 for a child's plate which consists of a small sandwich with a pickle spear and a snack size bag of chips. What a rip off. I won't be back. read more

thinking I could always beat the rush coming in early in the morning around 830 to grab a toasted bagel and prepackaged cream cheese takes about a 15-20 minute ordeal it never fails at this location it's the worst I stop eating here because the service is so terrible you have 8 to 9 employees in the back making food but can never make it in a timely manner coming from someone who works in the fast food and customer industry it's terrible read more

They forgot my soup. I ordered a Cranberry-Orange muffin and was instead given, a muffin shaped piece of cornbread. It was a terrible muffin but pretty good cornbread. read more

The service is pretty slow. Took over 20 minutes for a bagel and an iced coffee. Don't stop by if you want a quick grab and go.

Everytime I come in Daisy is always so helpful and kind. Although they run out of bagels early in the morning a lot, she makes all my other purchases here enjoyable by trying to accommodate. Daisy is such a great employee. Thanks Daisy! read more

This location has absolutely no regard for customers. After placing a order (Two Adults) in a non busy Panera we waited almost 10 minutes to receive the order. It came with the soup you ordered we are out and no silverware on one of the plates. When looking back to see another soup option they didn't have any. When asked for silverware they wanted to know what was ordered. After looking over the food the salad had no dressing on it at all. My chicken salad was half the portion for a whole sandwich as I requested. When I went to talk to the manager about a refund she could be the least interested she could care less. I guess I interrupted her watching videos with the employee that was on lunch. This establishment is the WORST and I recommend a overhaul. Panera has lost a loyal customer. I only gave one star because I had too read more

I just paid almost $70 for food, very poor customer service. While ordering the employee taking our order was sighing as if I was bothering her with my order. When we pulled up to pay we weren't greeted, or thanked. Our food was sloppily thrown together, I'm surprised we got all of our ordered items. Also forgot to note that literally more than half the items were sold out or unavailable. This place needs help. read more

I love the order Yourself pads. I ordered the pick two Autumn Squash Soup. If you like squash sweetened with a little autumn spice it's so yummy! Got the Mediterranean on flat bread! Ordered pesto on side it was so good! I really enjoyed this lunch! Only thing I didn't like was it was busy and the only tables available where the high tops and my 4 year old struggles getting up and down a bit. read more

Such terrible service. I did a pickup where they bring it out to your car & no one ever came out when I pressed "I'm here" I waited about 15 minutes then I went inside and grabbed it myself. They also didn't give me my French baguette which is pretty much the best part of the soup. This Panera straight up sucks. read more

My first time at Panera and I'm coming back. They offer some solid salads that are usually packed with tons of different veggies and toppings. I usually never order salad cause it doesn't fill me up, but their full salads are huge. This location has some awesome employees as well. Definitely a fan and will frequent here more often. read more

I don't know why I insist on coming here. They never get my order right. I made a order on the kiosk and write a comment over my order for dressing and wontons on the side and they bring it out wrong and ask "it that ok?" No, can no one read there? Another time the person at the register taking my order got a huge attitude and started talking back to me when I asked a simple question. read more

Great service ! And my order came out quick and delicious ! I had the Mac & cheese and a grilled cheese both super yummy read more

Panera Bread - Soup Near Me - Avondale, Arizona

Worst Panera ever. I've been going to Panera for years all over Phoenix and California and had great service and food. I waited over 40 mins for my breakfast sandwich and they could not get it right. The first time they forgot the eggs and the second time they forgot the avocados. Everyone I dealt with had poor communication skills and could care less about their bad service. The people working there should not be working with food. read more

I ordered a sandwich asked for no tomatoes and no onions and they gave me dry chicken on bread they did not add anything else that was supposed to be on the sandwich it was delivered to me and I tried to call them to complain and they picked up the phone and hung up the phone three times when I tried to call before I could even say hello read more

We went in for a quick lunch & we got combos. There was literally one piece of thick sliced chicken in the center of my sandwich. Not exaggerating one slice on half a sandwich. My husband had a 1/2 panini & had the same one slice of meat issues. They were busy but not crowded at prime time lunch time. Apparently a lot of people already got the memo. The 2 stars is for the bread which was a fresh giant thick slice. Lots of flavor. Very good bread. Also the tomato soup was good & the pumpkin shaped sugar cookie was good. But we won't be back with another 4 sandwich shops in the shopping areas surrounding this Panera. Let's put it this way. Subway is a better option & is the least fave of mine as far as sandwich options. Well until now unfortunately. read more

Everyone knows that you don't go to Panera Bread for the food. I came here for the restroom, and that's what my stars count toward. There is one urinal and one toilet stall wide enough for those who are handicapped. Safety first, and even Panera does a good job of making sure their customers are aware of any wet floors with their stand-up caution cones. The stall door swings in and the lock works fine. My only beef is with the toilet seat covers. They ripped too easily when I tried to peel one out. As a result, I sat down bare-cheeked. My only other complaint is that the Wifi connection took too long on my phone. I can only imagine if I were a hungry customer who was too shy to order at the register, and wished to order from my table using Panera's slower-than-casual pace Wifi. Props to Panera for having an eco-friendly dual-flush handle. Only 4 stars because I've been to finer bathrooms in Tijuana. read more

Poor customer service:( shift manager Shane Davis completely ignored me! He would rather take a phone call than to take my order. When he was done making a shake and taking the phone call, he proceeded to the back of the kitchen-- not even acknowledging my presence! He didn't even say someone else would help me. He didn't even smile.. He looks like he is completely unhappy here. Sad....Makes it difficult to come back, with people like him as a manager.. Lead my example! Food was okay read more

Who puts dried apple chips in a fuji apple chicken salad? This place, that's who! Also, when I was asked if I wanted to add a pastry to my order for an additional 99 cents, I said "no" but was charged for it anyway. When I called the clerk out on the charge, she "apologized" and said I could pick any pastry out of the case. I told her, "No, I want a refund. If I wanted a pastry, I would have said 'yes' when you asked me the question in the first place." I won't be dining at another Panera anytime soon. read more

my friend recommended this place . the food was très bonne ! sadly english is not my first langauge (i was hoping some one could speak french but no no one could but that is ok) and i was having a bit of trouble communicating with one of the staff . i will never forget the evil look one of them gave me . i was so hurt . she look at me with a frown and judgmental look . i did not ask her name but she was a manager ! how unprofessional ! never going back i was so upset my hunger was gone . and the cost is so high ! ten dollar for one small pizza ! i can buy a day worth of groceries for ten euros ! read more

Great service, great food and one of the nicest interior layouts of any Panera Bread I've been to.

Poor selection of breakfast items for being 10:00AM. Place was dirty... tables, coffee station, counters. Disappointed compared to other Paneras we've been to in our travels. read more

I hate this Panera! These people don't seem to know how to follow simple instructions. I've received moldy bread from here before as well. I've never had an issue with any other Panera. Wish I could give 0 stars. read more

Very disappointed. Almost no chicken salad on sandwich. Probably not 2 tablespoons on entire sandwich. Use to be so filling I could barely get thru 1/2. read more

The place is absolutely filthy from the bathrooms to the kitchen where they're cooking you got bacon on the floors just nasty

The establishment was dirty. From the drink bar to the tables. The floor was dirty with food and paper. The food was mediocre, my soup came to me cold and my steak sandwich had a tiny piece of meat. We will not be back, over all spent $50 for 4 meals. read more

I came to this Panera Bread specifically looking for Mac and Cheese. First thing I found out was that they ran out of Mac and Cheese. I was so surprised because like 1/4 of their menu is Mac and Cheese, how do they run out?? Then I asked for a tomato soup, which they were also out of. So I settled on getting a Mediterranean sandwich. The bread on the sandwich, which keep in mind is supposed to be savory, had some sort of sweet cinnamon frosting on the sides. It didn't totally ruin the sandwich, but i most definitely would have preferred if it was not there. Lastly, it is very overpriced for what you are getting. Almost $6 for a measly half sandwich and a bag of chips is way too much. Decent, but I've had better Panera and the utter lack of choices is very frustrating. I will most likely not come back to this location again. EDIT: Manager Joel listened to my complaints and gave me a full refund. Thank you Joel! read more

Ugh. What does it take to clean the tables. What does it take to make sure the coffee both decaf and dark roast is hot. What does it take to make sure the microwave is working. Ugh. read more

They are lucky that they even get one star because I don't think they deserve that. The girl taking my order had no idea what she was doing so I'm assuming she was new, which leads me to believe the person that should be training her obviously had better things to do. I picked up my order and got back to work. The apple that came with the food was disgusting. How can you say fresh food and be known for having healthy meals when you are serving rotten food??? You would think that they could at least look at the food they are sticking into the bags, must be too much work to do that... read more

Panera Bread - Soup Near Me - Avondale, Arizona

See all

Quick. Friendly. Clean. Fuji Apple chicken salad and a brownie. What else is there to say? Great. I love the outside tables.

Went in to sticky tables, unkempt restrooms, and no napkins in the dispensers. I ordered my meal to go and after 20 minutes of waiting, turns out they gave my meal to someone else. After asking about it, it was uncomfortable because the staff starred to bicker over who was at fault and they did give me a free cookie.....but when I checked my order at work, it was short a coconut macaroon. read more

Can't go wrong with Panera! Great for lunch, lots of options and if you can't pick--do the " pick two" you'll get two decent servings of something you like! Always tastes fresh and in my opinion better then paradise! read more

Panera Bread - Lunch Greek salad and smoked turkey sandwich along with broccoli cheddar soup - Soup Near Me - Avondale, Arizona

I hate to give this review, but I will. I have stopped by this location on two separate occasions. I will never go back. I stopped by here on these two occasions because they were pretty much only thing open. read more

It was 9 AM on a Saturday. When I walked in the manager and 3 other workers were outside assembling new tables. There were several empty tables outside. I was 4th in line, only 1 person helping. While I was in line a man walked up to the counter to tell them they were out of 2 coffees. A man behind me commented on the 4 employees working outside and only the 1 inside. His comment, "they definitely have their priorities wrong" was spot on. Later another young lady came out, tryin to work the register and brew the coffee. 7 min later when I went to get my coffee, they were out of all 4 coffees. Still only 2 ladies working the register and refilling coffee. The 2 young ladies were working very hard. The workers here are always very helpful and courteous. However this location is always out of coffee. It always takes them a long time to replenish. I cancelled my order, expressed my dissatisfaction to the manager and left. Very disappointing. read more

I just had the worst meal I've ever had at Panera. It makes me really miss the Paradise Bakery that Panera scooped up several years ago. I ordered a Club Sandwich with a fruit salad as my side. I ordered whole grain bread on the sandwich. I received the heel of the bread loaf on half the sandwich, the turkey was piled sparingly in the center, the arugula lettuce was tough to bite through, and the bacon was BARELY cooked. Never going back. read more

Not to sound like a boomer, but specific orders (like simply asking for no tomatoes on your salad) are always messed up. I suggest management implements a system where the order-taker reads it back to the customer because they seem to glaze over a lot of instructions, resulting in having to send something back or park/go inside more than once. Order takers need to pay more attention. read more

Felt like having a sandwich for lunch and ended up leaving. The service was horrible. These people act like it is such a chore to do their job. The staff didn't care and made us feel like we were burdening them to have to check us out. I honestly felt like walking out and leaving everything there. I don't know if it was my experience that day or if the food was just blah. read more

Should have checked Yelp before I went here. Online corporate site has 18 bagels for 13.99 but when I got here and ordered they said this was not available,they were not doing specials due to the changes because of Corona. So I ordered 12 bagels for 16.68 and I paid. Then I was told they were out of the Asiago so I switched to Cinnamon crunch and took them home. At home all the bagels were hard as rocks, like they were 2 or 3 days old. Thought I was being understanding turns out I was just Stupid and should have walked out read more