I wanted to recognize Zarhyia for the outstanding customer service she provides at Panera. Every time I visit, she has a genuine smile on her face and a positive attitude that makes the entire experience so much more enjoyable. She treats every customer with kindness, patience, and respect, and it's clear that she truly cares about her job. What stands out most is how much she improves the atmosphere. Her energy is contagious, and she creates a welcoming environment that makes people want to come back. Employees like Zarhyia make a huge difference, and her professionalism and enthusiasm set a standard that not everyone around her seems to match. She consistently goes above and beyond, and Panera is fortunate to have someone as dedicated and uplifting as her on the team. She absolutely deserves recognition for the impact she has on both customers and her coworkers. read more

The only thing consistent here is the cookies. Customer service is non-existent. No friendly greeting, telling you about offers, or anything. I placed a to go order and the girl said "name". How about "good morning, are you picking up an order?" I tried the new asagio breakfast stack. I swapped the bagel to the new everything asagio bagel and they didn't change it out. The cheesy Benedict sauce was super thin and dried up on the bagel. Two sad pieces of bacon. The sausage patty was the only decent thing in the sandwich. read more

Panera Bread - Soup Near Me - Avondale, Arizona

My husband and I had lunch at this location and his was actually good. I ordered the new Strawberry Poppyseed Chicken Salad and ordered the 16 ounce frozen strawberry lemonade. I was pretty hungry and I saw the picture up on the menu and it looked delicious. My salad didn't look anything like the picture and my drink was more like a 4 ounce white icy looking thing. It was barely edible. The lettuce was old and yellow, and the fruit was actually pretty good. We won't be going back there at that particular location for a while if ever. So disappointed, should've went to Chick-fil-A for a salad. read more

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This Panera stays pretty busy. That being said I feel staff does a good job getting orders out in a timely manner. I ordered 2 "choose 2" meals, a chicken noodle soup, and a kids meal. I decided to self order and personally the experience was kind of annoying lol - the kiosk asked one to many questions for me, so you want to sign up for rewards, how do you want to pay, which type of payment, what's your phone number, do you want a receipt, what's your name ( I kept thinking I was done and it would ask ANOTHER question) Overall the restaurant was clean, but the pickup area for the orders could use a good wipe down (splatters of drinks on the wall) I tried the new croissant sandwich with aioli and added tomatoes and bacon. It was DELICIOUS! The mac and cheese, broccoli and chicken noodle soup also did not disappoint. And of course the brownies are SO good. Who doesn't love double chocolate? read more

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It's a bit over price I would at least expect 2 for the price I paid... I paid 23 bucks read more

Panera Bread - I got this tub for Homestyle Chicken Noodle Soup - Group I paid 23 !!! 23 for one I would at least expect two .... - Soup Near Me - Avondale, Arizona

I'm not generally a fan of Panera but this location has been very good to me every time in in AZ. The staff is friendly and efficient, the dinning area is clean, and lastly the food seems to just be better at this location than the ones near my home. If you're a local or just passing through, I would recommend giving it a try. I like the flat bread pizzas and there was a limited time sandwich I tried recently (December 2024 - pictured) that I can't remember the name of but it was very tasty. read more

Panera Bread - Soup Near Me - Avondale, Arizona

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Came here because canes wasn't opened across the street and it was pretty good! The service was quick and the decor was like a casual Panera, nothing too fancy! I got the chicken bacon melt and it was yummy, I think next time I will get a tomato basil soup! read more

I only ordered drinks at this location but it was made perfectly! Service could have been better, the employees acted a bit annoyed by me placing my order. Restaurant was clean. read more

Panera Bread - Strawberry Fresca Lemonade - Soup Near Me - Avondale, Arizona

I feel like Panera is pretty hit and miss a lot of times and it depends on the location you go to. It has been awhile since I've been to this location. I wasn't greeted, ordered on the tablet went to wait for my order and the girl behind the counter asked my name and gave me my cups which I appreciated. The drink station was dirty, needed to be stocked. There were quite a few people here so maybe it was lunch rush and they just hadn't gotten the chance to clean up but a lot of the tables were dirty. The table sat at was in the back area, they seriously need to do a deep clean, there was splash spots on the walls, the table although it was "clean" felt sticky. I ordered the chicken walnut sandwich this was my favorite for the longest, and it lacked flavor. My husband had a tuna sandwich and he said the same thing about his. My son ordered a Cesar salad and the Italian sandwich he liked his. We also ordered chocolate chippers, those were good. Panera used to be my go to a this served as a reminder as why I don't go much anymore. Something has changed and not for the better. read more

Great deal, but sadly, the green shake tasted awful. It was too sweet. It had too much of a bite taste. The cheesesteak sandwich was okay, but this has made me wonder if I want to come back to Panera. read more

Panera Bread - I used the Promo code: FreeHalfEntree - Soup Near Me - Avondale, Arizona

Great service and barely any wait to get food. Everyone is nice and the place always looks clean and smells nice.The workers Dom , Issac and Vanessa where very friendly workers that greeted me and my other family memebers nicely. read more

We go to this location once a month and last month we had breakfast. We ate egg white sandwiches and ordered Strawberry Oatmeal and for drinks green teas. The sandwiches were cold and egg was cold but didn't think nothing maybe because it had 1 slice of avocado don't know why so cheap since we do pay for food and oatmeal was cold and poor serving. After leaving at 9am around 1pm 3 of us started feeling sick to our stomachs. The following day we were throwing up, diarrhea none stop and felt dehydrated. We ended up going to hospital were Dr told us we had food poisoning. Took about 1 week until we were feeling better. Make sure employees wash hands and wear gloves when making food for customers! So gross never ever will we eat at any Panera. Disgusting just thinking of the food we had the day we went to have breakfast! read more

I wish I could give no stars. I ordered chicken soup, a bagel, and a drink. I received the wrong soup (broccoli cheddar) and I was charged for a bagel they did not have. Worst place to order from. Never again. read more

Missing food items!! Ordered through Panera's app bag was sealed so it was not the driver. I called and at least I got a refund, but I wanted a dessert! Not a refund but that's what I got! Also, who takes the tips? Driver from door dash or you guys/girls? Cuz it asked me on your apps not door dash. read more

My wife placed an order on the app and when we picked up our order it was missing a baguette. I went over to tell them it was missing they went over to get their manager (I'm assuming) and she told me it was just a piece of baguette and ripped a tiny piece and put it in a bag. My wife was on the phone and tried to tell the girl that it said it wasn't what it said on the app, the woman just ignored it like we were lying. It's sad that I guess these people here have people trying to get over on them that they don't believe anyone. I'm not coming back. This place had went down a lot on their service and food quality. Their bagels used to be big and fresh now they small and tough. read more

Panera Bread - Tiny bagel. Didn't used to be this tiny. - Soup Near Me - Avondale, Arizona

My sister and I had the worst experience at this location. On Sunday, we stopped to get a coffee but wanted to use the restroom first. We asked a woman, who looked to be a manager sitting at a table, what the restroom code was. She was so extremely rude as she told us the (wrong) code, then mumbled under her breath that we are "retarded." As we were leaving, she shouted a different code across the restaurant at us. I was shocked at the unprofessionalism and if she was just a customer then I'm equally shocked at her rude behavior. read more

Smells HORRIBLE. Smells like marijuana. Nobody greets you, they all give you bad looks. Food took forever, does not taste fresh. Ingredients taste old. 8:30 walked in and they were closing already. DO NOT COME TO THIS LOCATION. read more

Panera Bread - Closed setting - Soup Near Me - Avondale, Arizona

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This is the worst panera bread. Every time I go there they mess up my order. I'm allergic to blue cheese. I went there today asked for no blue cheese and extra apple chips. I got home and the salad is covered in blue cheese and the apple chips look like someone got them from the end of a bag. They are so smashed up you cannot eat them. Every time I go to this location the do not listen to what I've ordered. I ended up giving the salad away since I couldn't eat it. read more

Love this location. Superb staff. Lynn is super nice, friendly and cheerful every single time! I usually order a baked good and a cappuccino, and everything is great everytime. The Madagascar Vanilla Latte was also good. Enjoyed the Kitchen Sink Cookie too which has semi-sweet chocolate, milk chocolate, caramel pieces, pretzels, and is topped with salt. read more

Panera Bread - Inside. - Soup Near Me - Avondale, Arizona

The entire restaurant was disgusting. Soda station sticky, EVERY table was dirty, our bowl for the Mac and cheese was completely dirty and had a film all over it. The food also just wasn't good and the whole place felt nasty. The employees were nice though. read more

We chose the soup and salad combo. It was ready as promised, utensils included. Soups were good, Salads were fresh!

I was getting my sick mom her favorite broccoli soup and sandwich. It's my first time ordering here and I explained my situation to the cashier. She rushed me and was annoyed with me. I felt so uncomfortable and felt I'm an inconvenience. I asked to speak to a manager and she said she was the manager. I told her nicely of my uncomfortable situation and she said "oh .... k.... I'll tell her something " I Def wasn't asking for a refund, as I could have. I felt set aside. Yet again. Won't be coming back. Good job panera management for making the situation right read more

Panera Bread - Soup Near Me - Avondale, Arizona

This was a terrible sandwich, it was 16.00 with a drink and it had hardly nothing on it . Whomever is making these needs a check in building a sandwich. I actually took a picture of it ! Nope we are not going back . read more

Panera Bread - This is the steak sandwich. I took a few bites and then opened it up . Pathetic . - Soup Near Me - Avondale, Arizona

Literally came here for breakfast I stood in line for 14 minutes and I was not even acknowledge by any of the workers, I watch them go back and forward. The place was empty 3 customers. read more

I've had some hiccups here and there, but I'm really happy with the service and food lately. I noticed they don't have ham anymore? Today I got a free cookie with lunch so that made my day 100X better :) They do add cheese in the onion soup (which I like!), but I find I have to ask for croutons. Also they do have butter just ask or put it In the comments ordering online. Super friendly curbside delivery, thanks guys for the extra awesomeness. read more

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Friendly and accommodating staff. I will definitely return to this location for food and beverage!

Every thing was great, especially the charged lemonades!!! I recommend the Eddie turkey bravo!!

This was my second trip to this location hoping to be wowed even with a manager quality checking the orders mine still was delayed by the barista 1st when they gave me a frozen instead of iced then sent me home to a sandwich that was burnt tasting non enjoyable. Just unsatisfactory 100%. Only thing they got right was my soup Respectfully Johnny order # 519101732 read more

Panera Bread - Soup Near Me - Avondale, Arizona

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Food is good but the 3 stars is for the poor service. The last three times I've picked up my to go order my bowl is literally thrown together and looks so sloppy like they made no effort to make it look appetizing. It definitely doesn't look like the pictures. Every time I've gone in to pick up my order I'm typically waiting too and they're constantly running slow. I've witnessed people asking to get their food to go after waiting so long for their food. The Baja chicken grain bowl is really good when they make it on a good day. It's disappointing how bad the service is getting. read more

Panera Bread - Soup Near Me - Avondale, Arizona

super rude morning crew. had no customer service what's so ever I would never come here again in the morning. Maybe have a talk with your crew because this is not ACCEPTABLE. read more

Ok this had built up. On Wednesdays we fast with bread and water. Just personal thing my family does. Most often I bake bread for the day. Some days are just so busy that baking is not really ideal. There is a Panera bread nearby in Avondale arizona. They deliver bread so it would be reasonable to assume in days where things get busy they could help out. I pray more than I want but at least I do not have to make the bread. 3 orders ago I go to pick up my order to discover they didn't have the bread I ordered and allowed me to make a substitute. Fine, had to wait until they got it all worked out, was not in an immediate rush so no real issue just an annoyance. 2 orders ago I made an order to be delivered. I then went and did work outside. Came back in after working in the arizona sun shortly before my wife was to get home. I have text messages from Panera telling me they are out of bread and had to cancel my order. I made the order early afternoon. For those who do not know latin, Panera basically means bread. They is their whole reason to exist. Now my wife is nearly home from an hour long commute and I have nothing fresh for dinner and had to scramble. I have a special needs child so I can not just pick up and go. Not very happy AGAIN. Today, I tried again. Placed an order and went to work outside around the house making some repairs and modifications to the yard. This time I kept my phone near by incase they text again. No text but no good either. Thought maybe they are running late and I will give them some more time. I checked and still no text. I finally pull up the app and click, track my order. It tells me the order was delivered an hour earlier. I walked around to make sure it was not delivered to wrong house before I call them. Nothing, so I call and I have to listen to their recording announcements before I am even given an option to choose from. Finally I get the option to deal with a delivery issue. The phone rang 27 times from the time I started counting, before I finally hung up. I called again and got an employee who was kind enough to tell me my order was ready if I wanted to come and pick it up. Let's be clear. I paid for the delivery service and added a 15% tip and I'm told I can come pick it up. I am for a manager. The manager tells me that it isn't her fault it is Door dash. I need to take it with them. I pointed out that I didn't order it through door dash but through Panera website, making her issue. She asked if I still wanted the food. I told, I did want the food but I wanted the tip refunded. She told me that she would see if she could get them to deliver and would call me back. 2 1/2 hours later no food, no refund, and no phone call. If all panera are run like this, I'm amazed they survived covid, but then again, there are many companies that should have gone under because their customer service was so bad, but they played the covid card to excuse their bad service. I plan to make sure I tell friends and family about how bad this Panera is and my general impression about the company as a whole. No more hiding behind covid read more

Walked in today and it's safe to say I'm never visiting a Panera again it's filled with entitled white people if your not white consider your self not welcome not by employees but customers expensive for cafeteria food read more

Looks good but the Caesar salad with chicken has no taste. I love Panera and decided to try this salad. Not for me. Bland. $13 down the drain. read more

Panera Bread - Chicken Caesar salad - Soup Near Me - Avondale, Arizona

Only reason they get 3 is cause I will always love their soup. But definitely will not come back to this location. Walked in cause the curbside system was down only to see 6 employees standing in a circle talking, which is no biggie at all, but what got me is walking up to the counter just to have all of them stare at me...like I wasn't supposed to be there. Shoutout to the lady who ACTUALLY did her job and asked how she can help me. read more

Place order online for rapid pick up last night. Online it says order will be ready in 10 minutes. Well it was almost 35 minutes. Plus soup was missing. When I mentioned it to the girl who was working, she rushed and gave me a small bowl of soup. When I arrived home I realized that I paid for full portions of soup and Mediterranean bowl but I got small, half portions bowls. (Pick two size). On the top them being late with order, they shorted me too. Kind of sucks. read more

Stopped by for coffee And a breakfast sandwich while my wife had a meeting at a nearby hospital. I have frequented a number of Paneras and was shocked to see how unkept this Panera was during a time When it wasn't especially busy. Not sure I'll be back. read more

Panera Bread - Dirty dishes - Soup Near Me - Avondale, Arizona

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Well never been to this place i was expecting better The soup that i got looks good but taste the same as the one you could get on a can for .65 cents and this was a 6 dollar soup and its a very small amount and this was a larg they say.. the sandwich is not worth the 7 bucks almost 8.. its a half a sandwich.. i will never come back to this place again read more

Panera Bread - A wanna be bootlegged chicken noodle soup. - Soup Near Me - Avondale, Arizona

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Place was conveniently located near the car dealership. I did not mind the food I did post pictures of my sandwich. Location was clean I ordered my food at the kiosk. Staff does wear masks to help combat spread of Covid-19 & Flu. I did hear that the lock on the ladies bathroom was broken a woman complained she was locked in due to the door handle falling off. read more

The staff and manager here are the best! Always friendly and the entire area is always clean and well-kept. One of my favorite places for a quick healthy meal or to study and spend time with friends and family. A staple for any community! read more

I ordered the Smokey Buffalo Chicken Melt....this is pathetic. Stingy with the chicken and it was cold and dry and the only flavor was from the fridge. Where's the Buffalo sauce?!?! read more

Panera Bread - Wanted to try the new Smokey Buffalo Chicken Melt....this is what I got. - Soup Near Me - Avondale, Arizona