Very disappointing experience. I didn't even get the chance to try the food because the staff refused to make my order. They only offered leftovers and told me that making something fresh would take too long. I drove to another location afterward, and they had no problem accommodating the exact same request. This location clearly lacks the level of customer service that the other one provided. I would not recommend coming here. read more

I recently visited the Panda Express on 1604 and had a bit of a mixed experience. The space itself is actually pretty nice--it's a large, contemporary Panda Express with the usual Chinese-style decorations. They have four big tables in the middle and some smaller booths around the edges, so it's spacious enough to host a little gathering if you wanted to. Now, about the food: that's where things got a bit tricky. The Beijing Beef on the serving line was extremely dry, almost like it had been sitting out for too long and turned into just fried beef strips with barely any moisture. When I asked for a fresh batch, the staff were great about making it for me, but the new batch ended up completely drenched in sauce--so much so that it was overwhelming and left a kind of knot in my throat. And to top it off, the food wasn't hot at all. I drove maybe two minutes down the road before eating, and it was already cold. So in summary, while the space is nice and the staff is friendly, this location might need to work on keeping the food both fresh and at the right temperature. read more

Panda Express - Beijing Beef - Chinese Near Me - San Antonio, Texas

I love Panda it's awesome food and good ambiance. The service is top notch and the place is super clean. I also like they offer military discount and support us veterans and active duty. The only down side is getting to this location coming from 1604. The entrance is a little hidden. I highly recommend Panda for sure. read more

The food was really good until I bit down on a piece of wire. Ruined the whole meal and I threw it out read more

Panda Express - A piece of wire found in my food - Chinese Near Me - San Antonio, Texas

Can't go wrong with a little panda. Friendly service, clean interior, and the orange chicken and chow mein are always money. My wife got the super greens- they look gross but taste good. So many haters on panda but I always like it . They were short on chow mein and it took more than 10min to make it.... read more

Panda Express - Chinese Near Me - San Antonio, Texas

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I normally don't eat fast food but yesterday I had the most random craving for panda express orange chicken! So that is exactly what I ordered. My husband and I each ordered a 2 item combo; white rice/chow mein, orange chicken and sesame chicken. The orange chicken did not disappoint at all. My craving was definitely satisfied! We did drive thru and service was good. Overall good experience! I was so hungry I didn't even take any photos! lol read more

After waiting in a long line then having to wait an extra 10 min out front this is what I got. I was told there was a wait for broccoli beef and I didn't mind waiting but ordered a bowl & a plate and this is the portion I got on my plate of broccoli beef. Disappointed I would have got just a bowl of orange chicken. The bowl I ordered was full of rice and hardly any beef read more

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Friday night - Placed an online order to save time. We got there one minute before our food was to be ready and waited 22 more minutes for them to be done. Way too long of a wait. Lots of customers waiting around. Customer service was lacking. Seemed like plenty of workers available but they were disorganized, lost and spacey. I added one star because the young man apologized for the wait and said have a nice evening. I was already too grumpy by then. Food was meh... teriyaki chicken was rubbery and fatty. No forks, no napkins no soy sauce was placed in the to-go bag. I hope they improve because I generally like Panda Express and this is a good location. read more

Very clean location. The employees are very courteous and accommodating. Kris was very helpful. I had the Mushroom Chicken bowl with fried rice to eat in and ordered the Teriyaki Chicken with Chow Mein to go. The bowl has a fair portion of the entree and a generous portion of the side (fried rice, steamed rice or Chow Mein). If you're like me you'll run out of the entree way early! LOL. Thank you Panda Express and Yelp Elite for the experience. I will definitely return for more on another occasion as I am interested in experiencing the brown rice and other entrees. read more

Panda Express - Ancient Chinese proverb seems to be the motto! - Chinese Near Me - San Antonio, Texas

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I honestly don't remember Panda being this good. Or this cheap!?! I haven't been to Panda in years but in the last few months, I've been 3 times which is a lot for us. The almond chicken is freaking amazing and that's all I get now. The Shanghai beef is a close second. This place has a drive thru so I've never been inside. Staff is friendly. The wait in the drive thru can sometimes be long. read more

Love the food, service and taste of their offerings. We had the irange chicken w fried rice in the bowl and the terriaki chicken w fried rice in a bowl. Really tasty and fast and the price was tight. $7.90 per bowl. read more

Went there for a Yelp event and when I walked in, it was very clean inside and the staff was friendly and quick to greet everyone. The food looked super fresh and service was great. I ordered Walnut Shrimp with noodles and it was very good and flavorful. Portion was just right. The mango tea was good and I was able to sweeten it myself which was perfect for me. I was trying to decide on a to go order and they never rushed me or became impatient. I also got grilled chicken to take home as well as Egg rolls and crab Rangoon which was perfect. Service was quick and the place was kept very clean with prompt attention from staff. I will definitely go to this location again because it's clean, good taste of food and great staff. Thank you. read more

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When you first walk in, you noticed the place very cleaned, no dirty tables, and workers wear mask and gloves. They have one door designated as the entry and the other as the exit. Very organized and proficient place. I enjoyed the Panda plate because I wanted to have two meat with my meal. I had to wait about 3 minutes for the fried rice because they ran out. It was worthwhile. Fried rice came out hot and fresh. They have a variety of sides. I ended up having an egg roll. Sat at an empty table and it was very clean. The manager and workers greeted me when I first walked in and when I paid for my meal. The meal was really good and I will come back to this location soon! read more

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Fast, friendly, clean. Got the classic orange chicken with chow mein and honey walnut shrimp w/chow mein. They were out of fried rice, but lunch rush was going and were already making some fresh. Love me some Great location. Dine-in, take out or drive thru options. read more

Panda Express - Chinese Near Me - San Antonio, Texas

Although I've had food from Panda Express before, this was the first time I've ever stepped inside an actual restaurant location and dined in there. This particular location is new and very clean inside. I got one bowl of super greens & string bean chicken breast and another bowl of white rice & grilled teriyaki chicken. They ran out of the super greens at the time I ordered, but it came out within a couple minutes afterwards. The food itself tasted fresh and was served hot. The staff members were super friendly, warm, and inviting. The best part of getting food at Panda Express is the fortune cookies that come with the meal. It's a fun way to end a delicious meal there. read more

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This may or may not be my second review. I couldn't see my first one so I came back to say the food was delish and the atmosphere was very clean! We will definitely be back read more

Panda Express - Chinese Near Me - San Antonio, Texas

Sadly this place continues to go down hill... aside from the long lines in the drive thru and the MICRO scoops of the entree... they now have these poor kids PULLING WEEDS! SMH read more

Panda Express - One of the three kids pulling weeds in 97 degree heat, instead of cooking and serving food in the air conditioner!!! - Chinese Near Me - San Antonio, Texas

I love this location! The food is always fresh and the location is always clean! Quick service! read more

Panda Express - Chinese Near Me - San Antonio, Texas

Food is very good, staff is professional and friendly. But there have been many times where they run out of dishes and there is a longer than normal wait. Panda is the place I go when I want something fast and easy. And when they don't have the normal items ready to go, it can be disappointing. read more

Super fast and quick drive through service for a late night meal and the food has always been up to par.

The food is good, but damn we need to get the ratios down. I ordered broccoli beef and got 2 pieces of meat. SMH. read more

Panda Express - 2 pieces of beef on broccoli beef, come on team. - Chinese Near Me - San Antonio, Texas

this has to be the slowest and their workers are the worst at customer service. I have been waiting for 20 minutes along with 2 other cars for our orders. They have come to us to apologize or just tell us what's going on. don't come here!!! read more

Best Panda Express I've ever eaten at. Food was hot and servings were great. Workers on top of things and let us know up front that it would take 10 minutes bc the steak needed to be cooked for one of our orders. Wish all Panda locations were this good. read more

This was a nice and clean Panda Express. Went in and had Beijing beef with lo mein. Which was good as always and they promised they did not have the steak and shrimp when I went. Really wanted to try something new but overall a good place that was clean. And had friendly customer service. read more

The food was good of course but I feel like the customer service was not up to par. When I got in there were a few people in front of me, so as were waiting a lady comes up and take the older ladies order in front of me. As I'm waiting a young lady came up and asked what was I having & I introduced myself etc. Now in the middle of her taking my order the First Lady that was assisting the patrons in front of me begin to fuss at her stating she needed to take of the people in front of me which the server & myself were confused. She waS already making their food. It was really bad the way she spoke to younger girl so I asked for the manager bc I didn't like the the way she handled. Turns out the rude lady was the manager by the name of Kris. I felt so bad for Kareana, as Kris was chewing her out in front of me you can see the embarrassment on her face. If that's the they treat their employees I do not want to return to this location. I told the young lady that I really hoped her day gets better. It seem like she was new. That sums it up for that encounter. The restaurant was very clean & the were practicing social distancing. read more

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This is a brand new Panda Express. The food was prepared very well and tasted really good. The customer service was A+++. Unfortunately the wait time to place my order in the drive thru was truly awful. read more

Caden and Aliyah need a raise they held down this hella busy panda, and do it with grace! 100% would recommend the food again and they helped create a fun ambiance! 10/10 service from those two! read more

food is amazing. some panda locations are super hit or miss when it comes to quality. i've visited this location multiple times, and have always left more than satisfied. WITH THAT BEING SAID, they're super forgetful about soy sauce (even after you request it) EGGROLL AND TERIYAKI CHICKEN SLAP read more

I went here after a soccer game and splurged on one of the special panda crafted drinks costing around $3. I finished my drink within a couple of minutes and went to go and ask for a refill which was granted but then the manager came by and said that I was unable to get a refill which was not stated beforehand. I then had to go and get water from the fountain machine instead of the drink that I had paid for. Very unsettling experience because once the restaurant closed they just poured the drinks out. Other than that food was decent just don't get panda crafted drinks. read more

Normally this Panda Express is pretty good. Was very disappointed while pulling up last night an hour to close. They had nothing to serve but brown rice only and 2 servings of a mushroom chicken for the side. Very disappointed I had to drive to the nearest location off Evans who still was cooking and serving people with a smile. read more

Probably the worst Panda Express in San Antonio is the one on Bulverde road. Incredibly slow, mismanaged, completely unprofessional. I generally like Panda Express but this event has probably ruined me for awhile. read more

Terrible. They're open til 10 but will only have fried rice available even with an hour left of business. Just save your time and money.

So I want to preface this review with I've been going to Panda Express since I was a teenager and I'm a huge fan of Panda's orange chicken. So I was really pumped for this location to open because the one on 281 by HEB is always a hassle to go to because it's a bustling area. It is a very nice establishment but I didn't get to go in because I went through the drive thru. Got through the drive thru nice and fast and got my food within five minutes and I headed on my way home with the my orange chicken and chow mein!! When I sat down to enjoy my meal I immediately noticed just how dry the noodles looked. These noodles needed some TLC and hydration because this Texas heat hasn't been forgiving. Upon first bite the noodles were tough and dry. The orange chicken wasn't hitting the same notes that I'm used to - it wasn't as crunchy nor as flavorful as I've come accustomed to having. It just was very bland and I know it could be that the food was just sitting out but it was subpar to say the least. Although I've only given this establishment two stars I am more than willing to go back because I understand that there are growing pains! read more

Great service and food, fast drive thru . It's a good visit every time. They have a clean location and it's really nice

I would give them 0 stars if I could. This is the second time thst I have come here andvthey ask me to wait until the teriyaki chicken is cooked for 8-10 minutes I'm waiting the parking lot snd they forget about my order. Absolutely ridiculous!!! Then when I get out of my car to go in to get my food. the guy tells me that they are waiting on a cutting board. Didn't believe this at all!!!will not come here ever again!!! And I will be filing an official complaint!!! read more

This new location is of course very clean if you go in. I prefer the drive-thru and the drive-thru at this location is extremely slow. They can only handle one order at a time. So the car that orders at the speaker goes to window to pick up order and the next car is told to wait and they won't take that cars order until the previous car is handed their order at the window and is driving off. I've never experienced anything like this at other drive-thrus. read more

This location is horrible, the average wait time is ridiculous. Even if you order online, You still have to go through the drive thru and they definitely are in no hurry. Go to the one on 281 and evens, more choices and faster services. read more

I just this place and asked for double teriyak chicken this is not double teriyaki if you want to make sure you are get what you paid for do not go through the drive thru read more

Ordered Teriyaki Chicken asked for extra sauce and was repeated to me, but yet received no sauce at all. Hiring Manager needs to do a better job of hiring competent employees. Maybe the one that takes the order needs to confirm with the other employee that everything is in the bag!! read more

Is there only one person working here? Got stuck in line for over 15 minutes just trying to order in the drive through. Seems like every restaurant has issues since COVID. read more