I was super disappointed in the food at this restaurant. I've eaten at other Panda Express locations and been super happy with the food. It was definitely not like I've purchased at other locations....the portions were small and food was not fresh. I will not be going to this location again. read more

If you want to see a location that is poorly run but a group of actual children... stop by this location. Totally embarrassed for the Brand by the way this location operates! Get a manager? Or at least a baby sitter. read more

Ordered broccoli beef yesterday drive thru and got one piece of beef!!!!! You pieces of shit!!!! NEVER would I come back!!!!!!

We were in drive thru ordering and they were out of orange chicken for the night, so we got teriyaki chicken and when we got to window and we were asked what sauces we would like and they didn't give us soy sauce and were out of teriyaki sauce, so now we just have grilled chicken not teriyaki chicken, very disappointed in panda today read more

This Panda Express is the worst service I ever had they had problems with their soda machine I asked for a refund and they would not give it to me . The kid was rude I never got my refund. read more

We went to this location when it first opened and the quality was rather bad. We gave it until tonight figuring that it was because it was new. Tonight we waited almost half hour in the drive through when there was only 2 people in front of us. We figured that even though we waited a while, at least our food would have been freshly made. We get home and had the following: Potstickers - if these are frozen previously, all they did was thaw them out. If they are not frozen, then they just came straight out of the fridge and into the container. They were cold and absolutely disgusting. Chicken - our chicken (orange and teriyaki) were chewy and literally smelled and tasted like feet. We both stopped eating it after one bite. Rice - the rice wasn't cooked all the way. It was almost like it was 1/3 overcooked and 2/3 almost straight from a package. Needless to say, we will not be back. read more

**** Update **** Corporate reached out to us and did make this right which gained an extra star, I hope there is some training in the future for the manager on duty that evening. It had been a good 2 years since I had been to this location and prior the food was good. We will give it another try here soon *** Original Review *** Panda might be ok but this location seems to want to go out of business. besides the 45 minutes for an online order placed in the parking lot while countless walk-ups were served,Cold food, missing items no ice, A rude manager and rotten looking carrots. read more

Panda Express - Supposedly perfectly fine carrots as per the manager - Chinese Near Me - Placerville, California

Went through the drive though today. Asked for the family meal which is two sides and 3 entrees. Asked for fried rice and super greens, which they were out of both. Then said okay how about white rice and chow main. Ummm sorry out of chow main. They then said the wait is around 10 to 15 minutes if I wanted to wait for the items. It's been 30 minutes from my receipt and here I wait in the parking lot. Who runs out of rice and chow main? read more

This used to be my go to Panda Express but after todays service I might not return. The orange chicken was super dry, the teriyaki chicken was slimy, the fried rice was hard & the vegetables were cold. I also found something that looked like a bug inside my fortune cookie. read more

I very rarely do fast food, but I caught myself hungry so I went to Panda Express. First off, it's a little sketchy.. multiple homeless camps, broken down cars, tarps, bbqs & dogs are loitering in the parking lot. A sad reality of being next to Walmart in this county. Ventured in, the staff are friendly! They look beat down and all of the dishes had barely enough to scrape a spoonful. I asked if more could be made, to which they said they wish, there burners for months haven't been working right. They said management doesn't care. Well you should, there was 3 ppl after me and if you had product you could sell it so you're loosing money bu not fixing your equipment. Again I stress the staff we're all nice but management needs to get it together. read more

Orders are often wrong. Occasionally the orange chicken is over cooked with little coating. At times the shrimp doesn't have the glaze or walnuts. This location is the worst we've been to. Not sure exactly why, but obviously poor management. read more

Not edible, the worst Panda Express I've ever had ; do not try it even if desperate. Eat at the Walmart if u have to. Seriously.

Really disappointed lately with the proportion size. My bigger plate was all chow mein and I got broccoli and beef and it 6 pieces of broccoli with a tiny little piece of beef. Then I got Beijing beef in the small container and it was only half full. This has happened to be the last two times aswell. I really love the food here but I'm not going to pay $10 for pretty much only chow mein and no meat. Really disappointed. read more

Tables and floor are coated with dirty, sticky grime. Ordered 2 entree plate with rice, chow mein, orange chicken and black pepper chicken. Ordered 15 min ago, still waiting. Should have gone to a sit down Chinese place, would have been faster and cleaner! read more

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Wow... a very big let down. I went through the drive thru in Placerville. I ordered honey walnut shrimp as one of my choices but was told it would be a wait. I thought I'd try the new Wok seared Steak and Shrimp instead. The picture advertised looked ok. I even asked before ordering about the portion size and was assured by the order taker it was their "normal" amount. When I got home it had only one shrimp and one small pieces of cubed steak piece, the rest was potato and onion. Not worth the price of a 3rd item... let alone the EXTRA charge for the upgraded choice! No server could have "accidentally" do this. read more

I've never had issues coming here, with the prices so high I come by once in awhile. Sadly today I spent 10 bucks on a medium entree which wasn't even filled all the way. Could have gotten a plate with the same items with more in it for cheaper. The service is always hit or miss, this time they acted as though it was the busiest day ever trying to get me out of the way as fast as they can. At this point for these prices why are they still in business? I think I'll go support local businesses. read more

Go to a different Panda Waited 30 mins for food, told it would be 5. You know when you go to different Panda's and some are consistent in the food quality, and some are trash? This one's trash bruh read more

Have tried to eat here twice unsuccessfully, so this review is just about the experience. This time, signs up that lobby is closed, only "DT" open. But the drive-through is coned off and people are ordering inside from the two people working. I would have waited, but the soda machine was down so it looked like my options were the warm bottles by the register. Noped out of there to my daughter's dismay. read more

Don't waste your money or your appetite going here. I know panda express is not high end but when you eat at chain/franchise, you do generally have an idea of how the food is going to taste. However I have to say it was the most disgusting meal I have ever consumed the only thing that had any consistency was my soda. I don't understand how you can screw up fried rice or chow mein but both were severely under flavored and undercooked. The Mongolian beef tasted like something made by Pedegree or Alpo as did the refrigerator temperature honey chicken. I thought that I might be able to just bury it with soy sauce and add some flavor and as I approached the counter to request soya sauce I heard one of the employees mumbled under his breath "another complaint"! I didn't bother to mention it in the store because they already knew that their food was horrible. Meanwhile I returned to my horrible plate of food attempted to flavor it and couldn't help but notice that the main cook who I also suspect is probably a manager went to the bathroom which does not offer paper towels, only a air dryer, I heard no sound of the air dryer, which was within earshot. I noticed that his hands were completely dry and he returned to the cooktop without washing and began flipping chicken. At that point I decided just to throw the food in the garbage and go. Within the hour I tossed my cookies! read more

We have gone there several times and every time they are out of something, rude service and the food doesn't taste like other Panda Express'. Always disappointed and we don't plan on going back. The Asian older women is the rudest and rushes you to order then gets it wrong often. read more

Used to like eating here but this place is really sticky dirty and we now get sick after eating here.

It's 5pm Monday, time for dinner. In the drive through. As I approached the squawk box someone was already speaking. I turned my motor off when I got there so I could hear the person taking the order. As I began to give the order I was interrupted and placed on hold. Shortly, a young lady came on and I proceeded to give my order. First was 2 bowls of brown rice with string bean and chicken. She told me they were out of brown rice and it would be a while before there would be more. I conceded to accept white rice instead. The second order was a bowl with steamed vegetables and teriyaki chicken. She told me it would be 3 minutes before the vegetables would be ready as they were currently out. The final order was a plate with chow mein, Beijing beef and Kung pow chicken. I proceeded to the window and paid for the order, then was asked to wait in the parking lot to receive the order. After 10 minutes waiting in the parking lot I decided to visit the front door in hopes to speak with the manager. As I approached the door I witnessed my order being assembled. The young man brought the order to the door and I requested to speak with the manager. He replied that she was in the restroom. Not wanting to interrupt the managers personal business I asked the young man to relay a message to the manager. My message was simply that the service being provided is lacking and my desire to return is waning. I hope he did deliver as it is the manager's responsibility to make sure food is ready for service when it's dinner time. It was not. Shame on the manager! Ruby R. of Panda Express, I have read other patron reviews recently made and your comments. Your comments are sounding like a broken record. Not sure what DM's are, but I wasn't offered anything for the inconvenience. Also, your directives to management are seemingly ineffective. Maybe it's time for someone with more seniority to step in before this business is closed due to poor management. They are not representing the Panda we have come to enjoy. read more

Literally the worst panda express that I have ever been to. I have been here 5 times and each time they have forgotten part of my order. I have to remind them to include the sweet sour sauce with spring rolls, straws with drinks, and utensils. Also, no matter how much food I've ordered, or how many people are in the car with me, there has only ever been one fortune cookie in the bag. Their portions are the smallest I have ever seen and the last time I ordered broccoli beef there were only two small pieces of beef. Poor service, small portions, and skimpy meat to veggie ratio. Last time Ill go here. Don't waste your time with this poorly run establishment. read more

terrible rude i never seen a place treat an elderly minority woman so bad...not only were they arguing back and forth about what she ordered the manager acted so disgusting i dont know how she was placed in a management position with the costumer service skills she displayed ...it was so out of pocket my wife had to step in today...they not only charged her 8 dollars for a small box of rice they didn't put the meat in it so of course she would come back and ask what's going on.. after she argued that what she got wasn't what she ordered the manager gave her about 4 piece's of meat and tossed the food at her...that's why my wife stepped in..you do not treat people that way..my wife had told the lady to report it to corporate but i will do it for her because that's someone's grandma and mother you just acted like a disgusting human with... terrible place deserves 0 stars also get someone who knows what they are doing in the kitchen the kung pao chicken was nothing but kung pao bell pepper.... read more

It's sad because when Panda Express first opened here in Placerville the food was awesome and healthy. It's gone downhill over the past couple of years. The dishes are VERY greasy...Yuck! Which isn't only unhealthy but rough on the digestive system. I used to enjoy takeout from them occasionally but now I avoid it. read more

Skimpy amounts of main entrees. String bean chicken & fiesta shrimp. Taste was fine. Chow mein was old and dry.

Every time I have ever been here I have to wait out front for about 20-25 minutes for my food because they are out of it, seems to happen constantly, maybe make twice as much of a popular item. I literally drive all the way to Folsom sometimes because the panda there is faster. read more

The food was HORRENDOUS, service was good though!!!!!! Yeah, I know it's just Panda Express; but this food if you can call it that didn't even taste like Panda Express. Everything just tasted wrong, bland and watery and/or overcooked. My steamed vegetables weren't steamed all the way through; it contained watery hard cabbage( they used the whole cabbage not just the leafy part, the extremely bitter end was in my veggies GROSS) and hard carrots with overcooked string beans lacking zucchini. The shrimp I ordered tasted fried not stir-fried. It was horrific trying to eat this, supposed food. I don't mean to sound racist, but this place is in need of a Chinese person, because they have no idea how to cook Chinese food at all or fathom how it should taste like. read more

for a last resort, this place is okay. last time i went, my food was very cold and tasted old. usually my food is tasty and edible, though! the drive-thru is ridiculously slow. i have waited upwards of 25 minutes being only the second car in line. i think they are highly unorganized with their food preparation. there food is packed full of sodium and it is all so unhealthy, so i would not recommend it to anyone trying to eat right. the staff hardly smiles and i cannot remember a great experience. in a pinch, it does the trick. read more

Panda Express - 7 bucks - Chinese Near Me - Placerville, California

They are always out of everything, and the cashiers can't make correct change or do any math after they screw that up.

I swear I been here three times and no more. First time I came was thru drive thru the food was not fresh at all. Then second time I decided to come inside. Well no one helped me for 10min and I was the only customer. They need more people on the floor. Also my food was portioned so small. Third attempt again waited 7min being the only customer inside and my portion again sucks. I am done with this location. read more

Panda Express - I have more rice than anything else. Weak serving amount for what I am paying. Not coming back!! - Chinese Near Me - Placerville, California

Worst Drive Thru EVER! Pulled in at 1:40pm with three cars in front of me. Took 20 mins to get to the window. Each car sat waiting to give their order for approx 5 mins. After they took the order they would wait till that car was gone before taking the next order. Finally, I get to the window and the girl blurts out the total. Takes my card...runs it and hands it back. Next thing I know a bag is shoved out the window and then immediately closes. Nothing said. I was shocked after waiting for 20 mins that they didn't even acknowledge my existence-except to take payment. Driving around to the front, I found that there wasn't even anyone in the restaurant. WTH? I would give 0 stars if I could! read more

Not sure why they close before the time they're actually suppose to close. Says it closes at 9:30pm. Got here at 9:20pm. Should put 9pm if they going to close ahead of time smh. read more

They got "too busy" and the manager told the employee to park in the drive thru so they wouldn't get overwhelmed. It wasn't busy when I went inside to order my food. read more

Panda Express - They got "too busy" and the manager asked an employee to park in the drive thru. It wasn't busy when I went inside. - Chinese Near Me - Placerville, California

Every time I come here they either close early or open late. Never really had a problem with the food but the service isn't the greatest at this location. I give businesses the benefit of the doubt since no one wants to work these days but communicate put a sign up do more. read more

The last bad experience here. Family was very excited when this Panda opened-kids loved the food and the location in Placerville was very welcomed. Our visits here were frequent initially but frankly, have diminished because we never have had a great visit that we had come to associate with other restaurants of this chain. Poor selection, snarky or less than enthusiastic staff when asked the status of a particular dish, have been our two major issues. We have no confidence the food selection will be diverse. Our visits have trickled over the years since they opened to one a month from what was a couple a week. After last nights drive through visit, we won't be back. We broke the cardinal rule of checking your order; our two entre Beef Broc consisted of three small spears and two small pieces of beef; the mushroom chicken had no mushrooms, and 5 small pieces of chicken...who does that? The dish compartments in the to go box were not even half full. Looking back, obviously frustrated we didn't check the box for immediate remedy, however; the staff obviously thought that was ok. The common thread of our visits over the last few years is this outlet just is not well managed. This Panda gets a cumulative 1 star for poor selection and service, because a Zero star is not an option. The picture depicts right out of bag and the meal had not been touched. read more

Panda Express - "Two Entre' Meal" - Chinese Near Me - Placerville, California

We got food poisoning from here. Came an hour before closing and the few choices that were left must have been left out too long. Pretty gross. read more

By far the worst Panda Express experience time after time. The best thing this location can do is close up their shop and stop taunting us locals with so called Panda Express food. The food is consistently terrible, or out of certain items for the day. The service is also very consistently bad. They open and close whenever the staff feels like it not following regular posted business hours. They will deny customers if they feel they are getting too busy which is something we've only experienced at this fast food restaurant. We recently made the drive down to e dorado town center for some Panda Express and loved everything about it! The food exceeded our expectations and the service was 10/5 stars. Do yourself a favor and make the trip down, you will be very disappointed spending your money at this location. read more

Good well prepared Service is hit or miss generally they are missing the hustle Clean well stocked I'd go again read more

I love their walnut chicken. Wanna check in and white rice is the best at this location. Sometimes they're a little too busy but everything else is good read more