6/12/26 Haven't been to Chick-fil-A in a hot minute so drove by this location yesterday and they've made quite a bit of remodeling improvements! Drive up space is now covered and drive up window is now a walk thru more personalized door where they come out and greet you with service! Food is as expected, and my son loves the new beverages. We were asked to pull over to the left as our order wasn't quite done but it was a quick wait and under a nice big cover so we were not baking in the sun! Love the new remodel! read more

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Since Chick-fil-A has been here, I only went once back in 2017 (?) taking a HS teen who HAD TO HAVE ! So, today I went for my 2nd time ( and, Last ). I ordered the Pimento Chicken sandwich, but received something different ( just spicy chicken ). I am just NOT a FAN of the food, and that's OK! HOWEVER, what I AM A FAN OF is the teens and people who work there. I AM ALSO IMPRESSED by the Drive-Thru Lanes and QUICK Efficiency and Wonderfully orchestrated ORDER-To-PICKUP which Obviously MOVES an enormous amount of vehicles and people through the process !!!!! read more

Chick-Fil-A more like salt buffet. I am an avid fast food goer and am more than disappointed by the experience I had late in the night. Ready for the gains train my fries basket was filled with what seemed like seasonings for 5 additional baskets. Only to have three big fries and the crumbs of the fryer. No wonder the line was so short they don't care about the customers late in the night and want to go home. Maybe add more employees who adhere to Chick-fil-As motto. The cashier even doubled charged my drink as I wondered why my order was more than normal. Sandwich was good hopefully the things they serve us are real who knows nowadays read more

Chick-fil-A - Fast Food Near Me - Folsom, California

Every once in a while we pop into Chick-fil-A...after a baseball tournament or on a road trip. This time I wondered why we don't visit more often. The service is excellent and cheerful (a rarity these days), the food is tasty, fresh and comes out quickly, the restaurant itself is extraordinarily clean even when crowded We sat outside on a warm day, but an employee checked on us a couple of times and asked if she could find us an inside table. Sweet. There is literally something on the menu for everyone's varied tastes, and the handy condiment bar was a huge bonus. We'll be back soon :) read more

Didn't give me a receipt also didn't give me the sauces I asked for, pretty sure they charged me for a meal and didn't give me the drink and no receipt so I couldn't go back in and say anything about it. read more

It's been a while since I've been to chick fil a and was craving their spicy deluxe meal. Food tasted amazing, but for the next three days I was dealing with stomach issues and had bad bowel movements. It was only after I ate at this chick fil a that I wasn't feeling well. Service was very good, cashier was very nice and friendly, but I won't be coming back to this location. read more

Chick-fil-A - Fast Food Near Me - Folsom, California

My go to place for my chicken fix. I always get the sandwich and strawberry shake. Delicious! read more

Sat here for two hours when waiting for my daughter's XC practice. Staff was super friendly and I always enough the mini chicken breakfast "sliders" with mayo. read more

OMG!!!! Sara back at it again. After the construction this placed didn't change but I still love it. I don't really understand why the drive through must go through the walking entrance for the customers but it's totally fine. (Only a few awkward stares from drivers ) Me and the kids and the fam LOVE this place and will forever be coming back even after moving away. So happy it's open and running again. Shout out to this young man working there, tallish, youngish, brown hairish, I don't remember his name but super profesh and his parents are definitely proud (this mama is!!) -Sara out read more

Chick-fil-A. Even though my first choice of fast food would be a hamburger over chicken, I do crave a chicken sando every once in a while. When that hits, I go to this CFA. Staff is awesome. The interior is kept clean. The drive thru is relatively quick. Food is served hot. My faves are the chicken sando, chicken nuggets, chicken strips, and kale salad. For folks unfamiliar with the menu, the chicken sando comes basic with breaded fried chicken boneless breast and pickle slices. Toppings are extra. Cheese slice $.40, tomato $.30, and lettuce $.20. The chicken taste and looks like chicken. Simple concept but not widely practiced in the fast food world. The boneless chicken breast is juicy and is a substantial size. Plus I sure do enjoy their kale salad. I don't usually like kale salads but sure dig theirs. It doesn't have the earthy bitter kale taste. And get this, the chick-fil-A sauce doesn't have HFCS. Luv that weirdly colored orange sauce. All in moderation. read more

Chick-fil-A - Kale salad. Surprisingly tasty salad. The chopped pecans are given in sealed packets. Add them if you want and I wanted. - Fast Food Near Me - Folsom, California

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Happy to say they are back open! Both the service and food are still amazing. The remodel made a big difference.

Pleasant experience. First time at this location, ordered the grilled chicken in a deluxe version with tomato lettuce pickle pepper, jack cheese, regular bread and fries with a sweet tea, friendly service clean inside plenty of seating. Food was good but for some reason relatively warm. I could've asked for piping hot fries but that's fine. Overall good experience. read more

Chick-fil-A - Grilled chicken and fries - Fast Food Near Me - Folsom, California

This is the first time I've been to a Chick-fil-A with less than stellar service! The cashier seemed so bothered and annoyed by me for no reason at all, like she wanted to be anywhere but there. She probably would've been normal level service at another fast food place but I guess I just have higher standards here at Chick-fil-A. Another lady who brought our food was very nice though and on brand, I think she was the manager. Other than that, food was the same and my chicken sandwich and fries with Chick-fil-A sauce hit the spot. Love their new peppermint seasonal shake - pro tip make sure you add cookie crumbles! read more

Chick-fil-A - Frosted Peppermint Coffee and Peppermint Chip Milkshake - Fast Food Near Me - Folsom, California

Uhh.....Drive thru lights still broken. Suggest to just turn off and go old school via a painted "Open" sign. read more

Chick-fil-A - Fast Food Near Me - Folsom, California

Regarding "fast food," the order is usually right. It's the sauces that's the issue. When ordering for delivery or pickup, the sauces are completely missing ~50% of the time, and at least one or two types of sauce are missing ~90% of the time. Also, the Doordash "customer notes" are often completely ignored. At first I figured this is normal, Doordash notes are just a placeholder, but apparently they are actually meant to be read. Who would think?​ read more

Usually I like this Chick-Fil-A location but I had an experience that kind of surprised me. I went up to the check out counter to pick up my order, the employees seemed busy so I waited patiently. Yet after a few minutes, no one asked how they could help me. I had multiple employees make eye contact with me and did not ask if I needed help. Including multiple managers who looked at me but did not speak to me. It was to the point where an employee asked if they could assist the couple next to me yet I was completely ignored. It took me grabbing the attention of an employee to get my order. I understand things can get busy at fast food locations but customer service is the back bone of Chick-Fil-A. Let's do better next time guys.... read more

HAVE AGAIN: Chocolate shakes? Still delicious. At $5.75, this is the best shake anywhere. Perfect service. Sure wish In-N-Out would have Chick-fil-A shake machines. read more

Amazing place for some high quality fast food. Service is always 20/10. Brielle helped us out throughout our meal, and even filled my beverage without having to ask myself. These employees truly care about their job and show it! Extremely clean bathroom which is a plus. Playground inside and many kids actively using it. Grilled chicken club 4/5 (too much lettuce) Fried nuggets 5/5 Fries 3/5 (too salty, not crunchy) $24.53 for 8 count nugget, order of medium fries, and a grilled chicken club meal. If you're interested in local reviews or travel content you can find us on most socials @SunseTourist read more

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I don't know what's going on at the Folsom Chick-fil-A, but it is not giving the usual Chick-fil-A vibe. The front counter staff were super rude--like, no smile, no "my pleasure," nothing. Just cold energy like I was bothering them by existing. The bathrooms are so tiny, you literally can't even stand inside the bathroom to wait for the two tiny stalls without getting hit by the door. It's awkward and cramped and honestly kinda gross feeling. And don't even get me started on the parking lot. They've basically turned the whole thing into one giant drive-through, and it's completely confusing. You can't even park normally or figure out how to get inside without dodging cones and cars. Total chaos. Oh, and the chicken nuggets? I kid you not--they're the size of a quarter. Maybe smaller. For the price? Absolutely not worth it. I felt ripped off and still hungry. It's just not it. I love Chick-fil-A, but this location made me never want to go back. read more

Let's start with the parking lot....you can't park to dine in without playing bumper cars with the drive through traffic. Poor parking lot design. Then in side. Everything is miniature. Bathrooms are two tiny stalls with no waiting room inside the bathroom without getting hit by a stall door. The kids play area takes up 1/3 of the in door dining area and on a hot Tuesday at noon the whole place was packed with weary mom's and loads of kids. No tables available to sit and eat. Outside dining consists of 3 tables in the scorching sun -- two of which were being used by Chick fil A Managers to orientate new staff - who does orientation during the lunch rush? Now the food -- I ordered the 12 piece nuggets with fries. 12 tiny little breaded nuggets comes in a box the same size as 6 nuggets from any other fast food place. Granted they are chicken breast, but these were greasy, soggy -- like the fryer oil couldn't stay hot to get them crispy. And salted to high heaven -- completely inedible. Oh and fries -- 5 waffle fries. Why bother. Would have asked for a $16 refund but die hard Chick fil A foodies and exhausted mom with kids made it impossible to get back to the front counter. Never again!!! read more

I love the chicken it taste more homemade then other fast food places. The service has always been good for me and the restaurant is usually clean and nice. read more

I don't know what I would do without you Chick-fil-A! The staff is so nice and friendly. The food is always delicious. The restaurant is always clean as well. Since moving from Texas to California Chick-fil-A is honestly my safe Haven. I am so blessed to be able to have this restaurant here close to me.. a home away from home read more

DO NOT give your business to this place.. I usually only leave 5 star reviews for places I like, I never write bad reviews.. but this Chick-fil-A has changed that for me... The ethics of this establishment and its ownership is the antithesis of what you'd expect from Chick-fil-A.. I had the displeasure of an interaction with the owner and am so appalled by his actions and general behavior that I will drive an extra 15 mins out of the way to visit the store in rancho instead.. So much for "Christian values".. other than that the chickens the same as every other chikfila but it's the ownership that is low quality.. read more

ever since the remodel the orders have been incorrect, I have been 3 times, one time there was a missing sandwich when I got home so I had to make something else for myself, the other 2 times the order was completely wrong. Ordered grilled chicken and got fried spicy chicken, the other I received the wrong type of salad. I suppose I will have to dig through the bag in the drive through and check everything here on out. read more

I'm not really sure I'm not really sure why this restaurant so popular frozen food I do like the tortilla soup but it's not worth waiting online for chicken sandwiches to me frozen patties. They're nasty. I will tell you this. Nobody makes a better chicken sandwich than Popeyes their sandwiches are addicting. Probably the best fast food chicken sandwich on the planet to me. Chick-fil-A has a lot of I don't get it but people sitting in line for it. It's weird to me, but whatever. read more

Stopped by for a quick lunch & everything was delicious as usual . Care:5:5 Quality:5/5 Cost:5/5 about $15 ish for a meal Cleanliness :5/5 drive thru clean Atmosphere:5/5- always a pleasure Parking:5/5 so much parking here read more

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We were pleasantly surprised stopping here for a meal! Ordered from a real human! Excellent service, excellent food, fresh flowers on every table! They cleaned the tables as people left! And were cleaning the bathrooms when we left! Amazing! read more

I admit to coming here at least once a week. Great tasting sandwiches that are fresh! Never had a bad meal here. Most importantly, the service here is always spot on. Employees are consistently friendly and respectful, regardless if I'm eating in or picking up through the drive through. You don't find great service like this very often in today's world. My only negative is the locations design. During its prime hours at lunch/dinner, it is a headache to get in and out. Cars in line for the drive thru wraps all the way around the lot to the main road. There's only 1 entrance to the main parking lot and front door and it's almost impossible to cut around the drive thru line. You'll have to park in the Home Depot lot and walk over, avoiding cars driving on the wrong side of the road to cut around the line. *PLEASE. Employees taking orders from the drive thru line need to have the cars in front of them move up before taking orders. There's often 20+ feet in front of them open from the line moving up. In N Out manages the traffic much better. Additionally, during COVID, mobile orders and delivery drivers could pick up orders in specific spots. I really wish they would bring this back. It was very convenient and saved time from finding a parking spot or waiting in the drive thru line. It kind of pointless to order on the app if you still have to park and walk inside. Curb side like other Chick Fil A's is the way to go. Other than that, I love the food and workers here. Just wish the drive thru could be reworked. read more

Chick-fil-A - Long drive thru. No other way to park in lot. - Fast Food Near Me - Folsom, California

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THEY FORGOT ALL MY SAUCES! How are you going to forget the sauces ugh that the point of the whole meal! I didn't decide to eat an unhealthy meal at chik fil a for the stupid meat. Ughhhh. read more

If you like chicken it is the best place, a little bit expensive compared to other chain chicken restaurants, but the it has the best service, nice interior. read more

First time here, the food came so quickly, and it was delicious! Service was wonderful. I don't ever write reviews, but everyone was very nice especially Olivia, who was so kind and checked on every table often. Thanks yall! :) read more

Everything. The service-the food. Everything was excellent. The hospitality went above and beyond.

Efficient, great communication with employees, and of course, delicious!! I always appreciate the kindness of the workers, it keeps me coming back! The only con is that it's so crowded! It's a big attraction! read more

Came here over the weekend, and unfortunately, everyone in my party (four of us) got sick. Two of us had the chicken deluxe, one spicy chicken, and the other a salad with chicken. So, we presume it was the chicken. Definitely disappointing. read more

Got so excited to eat my beloved spicy chicken biscuit again! I unfortunately got severe food poisoning from it though and so did my husband :( I'm very certain it's salmonella and I'm very disappointed. Never have gotten any food poisoning from Chick-fil-A before until now. I doubt we will be making a return. read more

Every Chickfila I have been to, I have encountered the most friendly people versus many other fast food chains, the employees seem to hate their job. The employees at this location bring such great energy and joy to their job and it is contagious. They ask about your day while still being very effective and quick with getting the order through. The food is consistently good and service (though the drive thru line may be long) is fast. This particular location is great with trying to reach out to their community by having fun weekly giveaways on their facebook and golden ticket days. read more

Something has changed with the chicken. It's missing the "thing" that makes you want more. That iconic "Chick-fil-a" taste is gone. The chicken is juicy, but stringy, and lacks taste. I had the Deluxe sandwich and some nuggets, but it was the first time I didn't finish my meal.. read more

Why are so many employees coughing at this location? Kind of odd that many of them are sick and serving food.

This chicken is nothing special. The sandwich was dry, lacked seasoning and honestly not worth the money. I would simply skip this place, you can get a better chicken sandwich basically anywhere else. read more

Terrible. Massive hair in lemonade I found in my mouth. Really bad experience and made me throw away the lemonade. read more

Chick-fil-A - Hair - Fast Food Near Me - Folsom, California

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