Mmmmmm Panda. Stopped by here to get one of our kids lunch. Used the drive thru today. Wasn't far off the Beltway. Planned to get the $8.50 bowl but ended up getting the plate for $1.50 more. ($1.50 for an extra entree, yes please.) He LOVED the orange chicken and noodles. Girl on the ordering kiosk and at the window were nice. read more

This Panda Express is close to our office. We enjoy hot, fresh Chinese food fairly often, a welcome change from traditional fast food. Service is efficient and the restaurant is clean and orderly. Thanks, Panda! read more

This is my first time ordering from this location. My order was incomplete -- I was missing two plates from my entire order, and one of the orders I received was also incomplete. Very disappointed read more

Nice people working, but the worst Chicken Egg Rolls and Veggie Spring Rolls. I don't know what they have done to their recipes, but every other Asian place is better. The Orange Chicken is good as always, but had too much White Rice. I couldn't change this because it was with a coupon. Or perhaps they might have changed it anyway if I asked, since they have good people. Recommendation, anything but the rolls. And the other selections instead of white rice are better for you and taste better. read more

OK it was a beautiful day so my wife and I went out to cruise a bit. Well my wife almost got whiplash as I drove by this Panda Express. Needless to say I made a quick u-turn, just to score a few points with the wifey. We ordered 3 chicken egg rolls. Why 3 for 2 people? Hmmm. My wife loves egg rolls. The egg rolls were very large but they were just a little bit overcooked. The brown color gave it away. We used the drive through. The young lady was such a positive smiley person. Her tats were plentiful but very nice. I especially liked the large rose on her neck. I told her and I think I made her blush as she giggled. We will be back. read more

Panda Express - Express Panda egg rolls. - Chinese Near Me - Pasadena, Texas

Wanted to change my fountain drink for a different drink since they were out of the drink I wanted had to dig in the trash for my receipt because they couldn't just charge for the $0.50 difference. The manager couldn't care less that this drink exchange could have been an easy transaction but had to make it a big deal because of the price difference. Then the employee was all mad at me cause I wanted my drink change like it was outrageous for me asking for what I want to drink. I told her let me pay for a whole new drink since it bothered her so much, she said she was giving it for free "this time" like she thinks I live to go get free drinks of restaurants. Food was good, awful experience for a $0.50 drink difference, unbelievable. read more

A worker messed up my food. I was told I can get my entire order replaced when I showed up the next day and they told me that they can only give me a discount. I am very pissed off very upset and I hope that manager the store owner can fix this. read more

We picked up dinner here with 3 entrees, noodles and sides. We are staying in a hotel and got a bottle of Chardonnay and had a very nice dinner in our room. The orange chicken, the chicken and mushrooms and the black pepper angus steak were all hot and fresh. The service was great and we would recommend this location if you are a Panda Fan. read more

The food is always good. Never any problems with the quality. The QUANTITY though. This store is ALWAYS out of something. This drive thru girl having to apologize for being out of literally everything. ‍ We really gotta find another Panda near us. This is my daughter's favorite place to eat and this restaurant is ALWAYS running out of the only thing she'll eat on the menu read more

This place has been disappointing over and over. As you can see in the picture attached there is more rice thank the actual entree. After you picture the red bell peppers there is really not much there. Red bell pepper actually makes me sick with I eat it and I have asked many times if they could cook it without the red bell pepper. There is no consideration just automatically shout down with a "No". Even at McDonald's you can order a hamburger with no tomatoes no lettuce no pickles. Really Panda Express!?!?!? I might as well go to chipotle and ask them just put a little bit of rice and I ordered more chicken and whatever else I need on it. Definitely going to definitely considering never going back to Panda Express. Customer service sucks too. read more

Panda Express - Kung Pao Chicken - Chinese Near Me - Pasadena, Texas

This location is absolute garbage. For how much traffic goes in and out of here you'd think they'd step up their game. They are always out of SOMETHING. And if I have to wait for the food, I have to wait longer at a Chinese fast food place than I do at a restaurant. And when you finally do get your food, it tastes like it's been out for hours. I don't understand how you can mess up fast food this bad. read more

First and foremost, I do very much enjoy Panda Express. This location seems fairly busy most of the time and today was pretty busy. The girl taking our order was very friendly and attentive and quickly served us our food. Once we got to the cashier to pay it was like they were a little confused on who was supposed to be taking our money. My wife and I went to sit down walking across very sticky floors and once we sat down we noticed a trail of hundreds of ants. Our food was 4/5, service was 3.5/5 but the cleanliness was 2.5/5 for my score of 3/5. Food, Service and Cleanliness must be a priority. read more

We went for four meals to go, ordered inside and one of the entrees was headed to a plant for someone working nights. They were out of several things and the guy looked upset that even asked. When Ruth rang up our order I asked if we could swap an apple juice box for a cup and was told that was $1.25 up charge. So I questioned this and the manger stepped in and explained their entire philosophy on why it's healthier for kids to drink juice over soda...ummm what if he doesn't like juice, is allergic to apples, wants water or tea? Like what?!? Ok so I pay it and I ask the manger "so when you run out of something you're just out?" And she said yes ma'am but we've been cooking all day. Ok lady I didn't need a justification for your job?? Then went to get Diet Coke, they're out..I ask for now or all night? They say they'll get more, thanks. Then I look and there's no napkins (remember one is going to someone's work) so I ask if they're out all night or just for now? Ruth told me all night. She gets paper towels and I asked if they're letting people in drive thru know they don't have napkins or if they're just hoping they won't notice? Ruth got real cute real quick and let me know most people just go home and get napkins. Thanks for letting me know Ruth! Honestly at least she said something, her manager just stood there doing nothing. read more

Panda Express - Trash overflowing, and a sanitation bucket stacked on trays..I know that's a health code violation. - Chinese Near Me - Pasadena, Texas

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This was my first and last time trying this food. There is very little positive. This is not Chinese food. I don't know what to call it, but it's not Chinese. It was the worst. The chili shrimp was good and that was all. Can't understand why it is so popular. Do yourself a favor and skip this food and go for the traditional. Your palate will thank you. read more

So I had a pick up order And I'm waiting where the pick up sign is 2 customers come order their food and leave So I told the cashier 2x I have a pick up order and she completely ignores me, then she serves a 3rd customer. So then I see a white man come behind me with a pick up order and I say to myself I bet she helps now that there's a white customer behind me because that what typically happens in Pasadena and guess what happens??? Exactly that!!! So I leave because I refuse to spend my money at a place that discriminates based on race, there are too many other establishments that would love to take my money read more

When I think of Panda Express, I think of fast Asian-fusion food with decent sized portions. That was not the case at the Panda on Fairmont. After waiting in line for HALF AN HOUR, an extremely rude girl took our order, telling us that they "didn't have" almost everything we requested from the menu...keep in mind, this is three hours before closing with a long line of hungry people...maybe make more food? Once our order was finally "accepted" and we made it to the window, we were told to park in front of the building and our food would be brought out to us. I kid you not, we waited ANOTHER thirty-minutes alongside a slue of other cars. Now, I wish I could tell you that we got our food and all was good, but not with this Panda Express! I'm guessing their goal is to create the worst experience possible! We opened the food containers to find a bed of onions and bell peppers, with THREE MORSELS OF MEAT. I genuinely thought I might be on a hidden camera show because there is no way that someone would think that is acceptable to serve. But once again, never say never with the Panda Express on Fairmont! Oh! And as if things couldn't get any worse, our drink orders were wrong. This entire experience was laughable...we left pissed and starving. I hope the operator of this store reads this and gets his firing hat on. read more

These people have raised prices by about 20% and that is not the worst, their food now tastes synthetic, too commercial, they are not what they used to be. never will go back again. they have become not costumer friendly for certain, I used to go there all the time. good bye panda express read more

I love this place !!! The food there is so good !!! I went there today and the girl named Sam helped me and was super nice !! It's such a nice environment I feel welcomed every time I come and the staff there is so funny read more

The girl at the window obviously hates her job. Very rude when taking my order. She talked over me, and shooed me when I asked for more veggies. Instead she added tons of red hot peppers! Never again! Horrible service at the drive thru. Please remove her from the window and get her to mop & sweep until she learns to treat customers with respect! read more

Panda Express - Chinese Near Me - Pasadena, Texas

Take a look... on my lunch get back to work only to have a bowl of cabbage and not chow mein. read more

Panda Express - Chinese Near Me - Pasadena, Texas

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AGAIN!!! If I could give zero stars, I would!!!! Submitted an online order almost 24 hours in advance!!! Got to the store to pick it up and NOTHING was out together!!!!! Manager Monica said "oh well, we're getting it together. I don't know why you're mad!!!!" Ordering for an entire campus during STAAR testing and they will NEVER again get our business!!!!! Fool me once, I'll give you another try. TWICE NOW, after a district Manager had to try to make things right the last time???? DONE!!!!! read more

Panda Express - SCRAMBLING TO GET OUR ORDER TOGETHER WHEN IT WASNT READY AT THE PROMISED TIME!!! - Chinese Near Me - Pasadena, Texas

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My coworker and I went there to get the dollar T-Mobile new shrimp dish. I also ordered a teriyaki bowl with greens and rice. While the portions were small for the usual 10.00 price the shrimp itself was tasty. However.. most of that dish was rice. We had to put sauce from home in it just to be able to eat it and so few shrimp. The one good thing it was only 1.08 for it this time. The teriyaki chicken consisted of thighs sliced poorly and not charred at all. As it should have. In fact I tried to use as much teriyaki sauce as I could just to choke it down as the chicken didn't have much flavor anyway. The half green half rice was the good part of the dish. I am unsure I would ever go back, and I think that's all Panda Express not just this one that scrimps on portions and makes dishes not that tasty. read more

Who over took my order I asked for a bigger plate and only got 1 plate the only thing they told me after was "you didn't told us the 3rd option so we put it as a 1 plate" read more

I tried this place again the other day and really enjoyed it. I got the Mushroom Chicken bowl with veggies, it was very good. Tonight I suggested this to my husband and he agreed. The food for both of us was delicious. I got the Mushroom Chicken again and he got the Five Flavored Shrimp. I gave them 4 stars because the drive-thru lane was S-L-O-W. I mean, we sat there for about 20 minutes behind 2 cars. It's was ridiculous. Anyway, if you want to get food fast perhaps trying going into the restaurant to get your take out order. read more

Panda Express - Chinese Near Me - Pasadena, Texas

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I don't live in a town with panda so when I go into Beaumont I like to eat there. I stopped today and they told me it was drive thru only! It was very inconvenient for me. But, I went somewhere else and they got my money. read more

I love their orange chicken and white rice!!!! I think the portions are just right (there are three sizes) and I never leave hungry or disappointed. read more

I ordered chicken teriyaki & it had the darkest looking nasty chicken in it. Who puts dark chicken in their food. Yuk!!!

I have never been a to Panda Express until just a few weeks ago, and I am now pretty much addicted. My husband and I have been about 10 times in the last 4 weeks and I look forward to our next visit. We've never eaten inside, instead we opt for the drive thru. The food is delicious. They have probably about 10-15 entrée options in the drive thru and I've had 4 or 5 of them. The grilled teriyaki chicken is my favorite followed by the honey walnut shrimp. I usually get fried rice as my side dish because the one time I got the vegetables, they were not my favorite. I like vegetables, but they have to be steamed until soft. These were still raw enough to have some crunch, so I'll stick with the fried rice or just do a la carte entrées. All in all, I'd recommend to anyone and I'm so glad my husband likes it because I like to go there! :-) read more

Just left there and found a hair in my side order of chow Mein and one in my orange chicken. One hair in each how does that happen. Definitely never going back. read more

My kids really enjoy the food here. We usually do drive thru. However, there have been a few occasions where we dine in. It's not a very big place so finding a table for 3 can be a little difficult due to the size of the place. I don't understand why management holds its meetings in the middle table out on the floor. Each time we have dined in, management has binders, boxes, drinks out where potential customers could sit. As you can see in these pics, these items were left out the entire time we were there, taking up space. read more

Panda Express - Chinese Near Me - Pasadena, Texas

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foods good but y'all's employees rude as hell. tell them to smile more and not rush you out the door!

I love Panda Express. This location, however, always cooks their rangoons till they are to the point of being so hard they are inedible. Unfortunately this is the only location near us... the orange chicken and lo mein don't disappoint, and I also love their mushroom chicken. read more

Thought it was gonna be a regular panda but man the service there was amazing , this wonderful lady named Sam took my order and was polite and patient with my order because I took my little ones with me, the place looked clean and everything was in place, in my opinion this is the best panda I've been to so far :) read more

My wife and I ordered our food an HOUR before close and drove 12 minutes to go pick up our food. They then tell us once we arrive to pick it up that they ran out of what we ordered and won't be making any more. They should have just made us our plate, cause they also didn't have anything else that we liked. We wasted our gas and our money and we would like a refund. Customer service was rude as a way to make sure we accepted that they wouldn't make our food. Will not be dining here again. They made it clear that we were the fools for thinking eating there would be a good idea. read more

Gave these place the benefit of the doubt 3 to 4 times..smh...the employees are not trained to handle high volume customers..every time we come they forget the basics... This last trip today did it for me, they were dealing with an upset customer..which lead to the delay in the line...my plate was in the open getting cold forever, it was bad enough they scraped it from old batch to begin with. When I asked worker to out fresh orange chicken please..said she "highlydoubted" plate had been there that long... They are out of everything...chilli sauce chopsticks...and looks like they ran to Wal-Mart to buy jumbo straws ....management needs to really get this store straightened out ...it's been recurring for months...use to enjoy coming here read more

What a horrible experience! Ordered online & the email said food would be ready at 6:45. Walked in at 6:50, nothing was ready. Waited at the register, Quesha walked past me to make a customers plate, rang them up & then looked at me & said "What do you need?" Told her my name & she walked off. Waited another 10 minutes, never said anything. I overheard someone from the back say they were out of fried rice. Made it home & my food wasn't even what I ordered plus it's cold. What was the point of me waiting if my food was still cold? A terrible experience all the way through. I don't plan on ever returning. read more

Panda Express - Chinese Near Me - Pasadena, Texas

Food is below average Staff is rude So backwards it doesnt even accept Samsung pay what the heck Get with the times read more

Impressive team work and coordination. I typically have to place large last minute orders on a daily basis. Half the time I would get the panic look from other restaurants, but I was welcomed with the rare reaction of no excuse, just the attitude of getting it done. Shout out to this team especially to Maria & Memo. Thank you! read more

Came in at 9:30 and the manager rushed me out the door saying "hey sorry man the front is closed." People were still in line and seated at the tables. I found his request to exit and go through the drive-thru instead to be goofy since they close at 10. Weirdos, I ended up at the local family owned Chinese joint instead. read more

I've tried so many times to give this place a chance but at this point I wonder why I even bother going back. This location is horrible. Not only is the customer service terrible but most of the time they have run out of something. The last 3 times I've tried to eat there they didn't have rice, or orange chicken, or chow mein, or this, or that.....And it's not like I've walked in at the last minute! I went 2 hours before they closed and they were still out of food! I don't get it. Please save yourself the trip. Don't bother going... they prob won't have what you want. I wouldn't recommend this place to anyone. read more