A first timer to this particular Panda Express location at the Factoria Mall. Got there pretty lately at 9:35 PM on a Friday, 3/27/26. The restaurant was about to close, so they barely had anything left. Chose to get 2 plates - 1 with Chow Mein Noodles with Honey Walnut Shrimp and Orange Chicken and the other with Noodles, Chicken Teriyaki and Orange Chicken. Able to use the Panda Express App while inside to earn Reward Points. Received excellent customer service by the female employee. So, it was a great pick-up experience for the food to take back. read more

Panda Express - Chinese Near Me - Bellevue, Washington

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I came in around 9:15pm. There were two young ladies and two young men working. I ordered a bowl with orange chicken and teriyaki chicken. The tall young lady tried to talk me out of waiting for the steak, saying it would take 15 minutes. I told her I was fine waiting and asked for the bowl to be remade so everything would be fresh. I also asked for half rice and half chow mein. She told me she made it correctly. We got home and she clearly did not. This is not the first or second time this has happened with the same person. What's frustrating is the dishonesty. If you don't want to make the order because you're close to closing, just say that. Don't tell me you did something you didn't do. I order my food a certain way for a reason not for the employee to change it to whatever is fastest for them. After giving this location another chance after more than a year, it's obvious nothing has changed. Now I have to come back in person to address it because this pattern needs to be noticed. read more

Knocking down a star. Soggy food. Missing one of the items. Eat in person but I do not recommend delivery from here. Today's food was not good at all and small portions too compared to when eating this in person. read more

Panda Express - Bigger Plate - Chinese Near Me - Bellevue, Washington

I've never been to this location before and especially not this early at 10ish. It looked like they are still in the process of making food. I waited for them to cook 2 items. It was super cold inside but clean. read more

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I've been to this location many times for years. Standard Panda Express. This location gets very busy! Booth and table seating available I never have a problem finding a seat as many take to-go it seems. Parking can be tough in front as there are many clueless drivers not using blinkers or drivers with road rage and entitlement which is one of the main reasons I avoid this mall nowadays. My visit 11/03/24 was a little wait in line and 5 minutes on chow mein but I'm not impatient and was happy to wait for hot and fresh food. The woman plating the food seemed a bit stressed but still was quick and efficient. The cashier name starting with S was super kind, friendly, and good communication. I ate my food inside at a table and asked for a free water cup. I had a pleasant experience apart from the parking lot situation lol. read more

Panda Express - Bowl: Orange chicken with half chow mein half fried rice and free fortune cookie (already ate half the food pic lol) - Chinese Near Me - Bellevue, Washington

What the actual . I usually don't get mad and am very patient. But this isn't a plate and it's missing two things the fried rice and orange chicken. When I went in it wasn't busy or anything it was dead and it was when they just had open. But somehow the lady with the mask got my order wrong even when I placed it online 15 mins prior and still wasn't ready when I arrived. read more

Panda Express - Chowmien - Chinese Near Me - Bellevue, Washington

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A sparkling diamond in the fluorescent wasteland that is the factoria mall. The food is always delicious and fresh, Ive even been asked on multiple occasions if I wanted to fresh batch to be prepared for me on the spot, to which I obviously obliged. The dining area and kitchen are both spotless, the employees are always sporting a smile, and the wall art makes you feel at home. A star employee by the name of Tina is what makes this place truly special. She always loads portions to the brim, building heaping plates and delivering with a sense of hospitality that is hard to come by these days. She elevates the employees around her with casual and funny banter, but also keeps things serious. She meticulously scans the dining area, cleaning messes instantly when they form. Not to mention, she always slides an extra fortune cookie. Thank you Tina, it's people like you that give me faith in humanity, fast track her to upper management immediately! read more

I visit this store often, it's not very consistent with how much food you get. Depending on the person, you will get less food or more (enough) food. Today I got an Asian girl and she literally gave me a small scoop of chow mein. I was not happy with how much food I received. Next time I'll just go down to T&T to get my hot food fix. read more

Always busy when I pop in (which isn't often) but for all the bad reviews, you'd think they wouldn't be busy...which goes to show people only really review when things are not good. Anyways, I got a bowl and was pleasantly surprised to find out I could do greens as my side/base (sautéed cabbage, broccoli and kale in garlic) with fire cracker chicken. The meal was good, the greens were way better than we thought. Service was fine, hard to find seats because of how busy it can get. Overall, good experience. read more

Panda Express - Build Your Own Bowl - 1 Full Side (greens and fire chicken) - Chinese Near Me - Bellevue, Washington

For the most part Panda Express is just that . . . Panda Express. This review is for the new Chili Shrimp which was terrible!! I got a few shrimps in my order (not what's pictured on the promo) and even less veggies on top of old, hard rice! When I went to pickup my order there was no acknowledgement from the staff. They're just too busy to even greet you and I had even mobile ordered. read more

Panda Express - Chili crisp shrimp -- as you can see, looks not as appealing as the promo pics - Chinese Near Me - Bellevue, Washington

I always order takeout either through the website or my app but there seems to always be a hiccup with the order- didn't receive it or missing an item etc... kids loved the food especially honey walnut shrimp and the orange chicken. The restaurant is always busy and lots of dine and takeout orders. read more

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Panda Express is my to go place when I'm shopping in the mall since 2011 when I live in California. Now that I moved to Seattle I still love going Panda Express when I'm shopping. Most of the time I shop in Bellevue Square and Panda Express Bellevue is the best place to have a quick lunch. I usually order an entrees along with side of fried rice. My favorite are the shrimps and mushroom chicken. Shrimps are perfectly cooked and chicken is moist and not too sweet. Staff are courteous friendly and fast, very accommodating. Bellevue Square has no food court and Panda Express gives me the pleasure of having a quick lunch to save time. read more

Nice fast food to go, the food is good and the service is fast! If you're hungry and in a hurry this is a place to go to

I like Panda Express, and have always enjoyed their food and trying their new items. I used to come hear many many years ago when I worked around the area. I was shopping and decided to grab some dinner here. I got Chow Mein, Orange Chicken, and String Bean Chicken Breast. My bf got Fried Rice, Chili Crisp Shrimp, and Black Pepper Steak. The Chow Mein was good, as usual, and I really like their Chow Mein. The Orange Chicken, however, was mushy, and no bit of crispiness that the battery usually has. The String Bean Chicken Breast was fine. The Chili Crisp Shrimp was dry and old tasting, almost like it was stale or sitting there for too long. The vegetables in the Black Pepper Steak was undercooked and very difficult to chew; could barely eat it. read more

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Not even one scope of Orange Chicken in there! AND they all small like this -- almost no chicken but the flour!! Ridiculous!! The service was very poor. Go somewhere else. read more

Panda Express - Orange Chicken - Chinese Near Me - Bellevue, Washington

This was my first time at a Panda Express in at least 5 years. This really hit the spot! I specifically came here for the Beyond The Original Orange Chicken which exceeded every expectation. It was crispy and flavorful and -most importantly- delicious. Super greens were vibrant and cooked perfectly. Chow mein and fried rice are both classics and taste exactly how I'd remembered. The only food that didn't quite meet expectations was the cream cheese wontons. They tasted good, but they were room temp and a bit soggy. The place was clean (including the bathrooms) and the staff was friendly. They had a decent playlist too. read more

Panda Express - Chinese Near Me - Bellevue, Washington

Not sure if it's just me but they seemed to have made the bowls smaller. Service was quick, however did have to wait about 10 minutes for more teriyaki chicken to be made. read more

This place is good in a pinch. I really like the pepper beef and the orange chicken. It's hard to get amazing service of course but it's quick and easy. It's also clean and comfortable. read more

Check you order ... Got home with my order 5 orange chicken instead of Orange chicken and chow mein read more

COLD COLD (takeout) ....... Did I mention COLD ? Ordered broccoli beef with 3 small pieces of COLD beef and iffy cooked so cooked it up again with a bit a hoisin sauce and garlic when I got home. Ordered 1/2 mixed Veggies and 1/2 chow mein -- and received full order of greasy chow mein. Another order of Kung Pow TASTELESS chicken. Didn't ask if we wanted additional sauce or provide napkins or utensils in the bag. Sad unprofessional place to order from. Won't be back here. MINUS ONE STAR read more

Came in to order food for my son and nephew. We only go because they love the orange chicken. I wanted to try the new firecracker steak and shrimp but they were all out. I asked the worker how long until more is made and she states 10mins. Not a bad wait time so I asked the worker to sample the meat or a piece of veggie to ensure it was to my liking before waiting. Mind you it was scraps left in the pan with maybe 2 pieces of meat and some veggies. However what was in the pan didn't look like the photo so I was a bit skeptical. This lady told me straight up no sample lol I'm like ma'am those are scraps and I just want to taste it because I haven't tried it before. I didn't want to wait then end up with something I didn't like. I just laughed and said never mind I'll go next door to Panera bread. I'm glad I didn't wait and end up with food poisoning since my son and nephew both had really bad stomach cramps and diarrhea after eating here. I'm glad I went with my first judgment after being told no to a sample. I swear customer service has declined everywhere. A lot more places will be going out of business due to lack luster service such as this. Cutting corners on quality and bad customer service is a recipe for disaster. Eating out is a treat now and panda will no longer get my money. I'll make the orange chicken at home! read more

This is all I got from ordering the new chili shrimp, a $9 item. My advice? Save your money read more

Panda Express - Chili shrimp bowl - Chinese Near Me - Bellevue, Washington

I had a craving so stopped by to get a plate with 1/2 chowmein 1/2 fried rice, broccoli beef and orange chicken. Not sure what kind of rice they used but the fried rice tasted like Uncle Ben rice. No taste on the chowmein but at least texture was ok. The orange chicken was a bit dry and too sour but I can live with that. But why is the broccoli beef tasted sour too? It was just unpalatable. I've always liked Panda Express and I know quality can vary from locations. But this is the worst Panda Express meal I've ever had. I couldn't even finish it. Very disappointing! 1 star is generous for this meal. read more

get my boy Panda Express to 5 stars. food was hot & ready to eat ate it i just closed my eyes I love it! staff / service was friendly. read more

Worst Panda around...this is the second time we buy a family dinner and the rice tastes like water, flavorless. Please don't come to this location, especially when the cooks of this evening shift are working (5/24/24 8:00pm) read more

I was glad to be able to use a BOGO offer before it expired to try out Panda for the first time. I've recently been on a mission to get restaurants to consider offering an "opt-in" option for single use disposable items like napkins, straws, utensils and condiments when ordering, so I was super happy to see that Panda Express already has this built into their online ordering experience. We each got a bowl, which included a main dish along with a side (and a very important fortune cookie). My kung pow chicken was a bit bland, aside from the hot pepper I mistakenly bit into. My wife had the orange chicken, which she liked. For sides, we each got half servings of the fried rice and chow mein, which made for a lot of food for a decent price. The only thing that was truly disappointing was finding the fork and napkin ensemble in the bag, even after not asking for it during ordering. I guess the staff doesn't pay attention to that detail, unfortunately. And a fork rather that chopsticks?? Hmm... read more

Food Poisoning. Ordered beef&broccoli and Beijing beef plate (mix) felt sick an hour later. Saturday felt dizzy and weak. I thought I caught a cold until I was vomiting nonstop and my bowl movement was just water. Currently Sunday and I hasn't gotten better read more

Panda Express in Factoria ALWAYS has such fresh food. Sometimes we would go to other locations and we must go at the wrong time, because the orange chicken is hard and the chow mein is dry. So we have learned to only go to the one in Factoria because everything is always fresh and the restaurant is always clean. We also like that Panda offers something in between a kids meal and a 2 entree option. The bowl size is the perfect amount of food for my almost teenage daughter. One downside of this and probably other locations is that they still don't offer sit down, and customers are unable to use their restrooms. I'm sure they are just following protocol, so that is why I didn't give less than 5 stars. Food is always fresh, I have never experienced needing to wait for them to finish making an item, but most importantly, the restaurant is always clean!!!! Yep, even the soda machine. read more

Panda Express - Factoria location is the best! - Chinese Near Me - Bellevue, Washington

Good experience here and great customer service from Tina. Would come back, definitely.

After my daughter had a baby I treated the family to the family special! For $32 how can you go wrong. Food was excellent not to mention how nice the staff was in Bellevue, WA. Nothing fancy but made one happy family. read more

Store has not put online order out on a rack. When I went in, I was standing by the sign looking at them and no one ask me until I asked. My food was already available not sure for how long. Wasted my time and my food getting colder. They don't care at all. Plus i really get a lot of greens read more

Panda Express - Chinese Near Me - Bellevue, Washington

20 minutes for two bowls is unreasonable. Especially when there was not that many people in line outside or delivery pickup guys. I poked my head in and saw how slow the workers were moving. I wonder if they didn't like working for the Department of Licensing and came here. Or maybe it was half the team's first day at work. Either way, the food still came out delicious and our cashier was friendly and when I asked him if his team was just slow or understaffed, he looked back at them working slow, looked back at me and said, "understaffed". read more

Panda Express - 20 minutes for these bowls. Still delicious at least! - Chinese Near Me - Bellevue, Washington

Since Panda Express & PF Chang's are on the same caliber as far as Americanize Chinese food, I might as well pay Panda Express's price since it's the same quality. For something quick and filling, it's not bad. I'm guilty of coming here for the fortune cookies that brightens my day by a little bit, my friends & I like to add "...in bed" to every fortune and it's freaking hilarious. Hahaha. My to-go: Bowl with chow mein & orange chicken. You have a few options, either bowl (1 side + 1 entree), plate (1 side + 2 entrees), big plate (1 side + 3 entrees). Either way, you'll only spend roughly around $10 per person. Service has always been great, quick, & efficient. Even when they run out of certain items, they inform you that it's coming if you want to wait for a fresh batch. Tell me about your experience if you've been here or is going to after reading this review:) read more

Panda Express - Why are these fortune cookies always so accurate? Lol. Love, @eatoutthao - Chinese Near Me - Bellevue, Washington

This Panda Express is worrying most there employees don't have gloves on they are serving food and touching money plus one the employees was sneezing After that he put gloves but didn't wash his hands read more

I love Panda Express, and this installation is no different. As always, my favorite food here is Orange Chicken, and it never fails to be absolutely amazing. I just wish they brought back the vegan orange chicken so vegans could enjoy it too. I also love their fried rice, and the customer service is top notch. By far the best chain restaurant! read more

Used to like this location, not anymore. The portion size is 1/3 of what is used to be. And the quality isn't as good anymore. Won't recommend. read more

Saw the kitchen cook picking he's nose! He noticed I was looking at him ! Didn't even hesitate to go wash he's hands.

Poor customer service, combined with poor food choices, makes for unpleasant experience. I bought teriyaki chicken, but they failed to mention that they're out of teriyaki sauce for it. Instead of apologizing for not telling me, they were trying to come up with excuses why they didn't have the sauce at the end of the day. Not cool. read more

Food typically warm enough. Serving size depends on the employee. My biggest concern is that employees hardly change gloves. Ive had to ask the employees in several occasions to change gloves. They ring up the person in front & then come back to handle food. Adding hand sanitizer on gloves just isn't good enough. Changing them should be the expectations as you are handling food. read more

Have ordered delivery from here for years. Not anymore. Last few times have been horrible. Last night I ordered 2 bowls and eggroll. Teriyaki bowl had no sauce and the fried rice was hard as a rock. Kung pao was very small portion. We only received one fork and one fortune cookie. Done. read more