Absolutely amazing service. Came during dinner and the drive thru was insane, but we walked in and were in and out in minutes. Major props to the manager and team - masked, efficient, kind and serving up fresh food. Keep it up, y'all!! read more

Picked up dinner for 5 at 5:30 During the week. Ordered online, the food was ready when I got there but staff left me waiting at the pick up door for few minutes. When I got home, there were 2 dinners wrong. The food was cold and only got 3 pieces of chicken in my order. Been here before so I don't understand why it was wrong and not good. read more

2nd time I have gone through this drive through , got the order right on the receipt & still failed to receive the correct order , with only 3 cars in line , (I being the middle car) how do you consistently mishandle orders?! I ordered a bigger plate ( double teriyaki chicken and Beijing Beef with STEAMED RICE. how hard. read more

Panda Express - Fast Food Near Me - Austin, Texas

What they have hard of hearing? I told the girl I had exact change but she couldn't wait a few seconds?? It's not like they tell you the amount when you're ordering your food. You have to wait until you get to the window do they tell you how much it is. So you still have to get your money and give them what you have. I told the girl I had exact change and she comes and gives me a crap ton of change back! She didn't care! Then i asked for Fortune cookies still didn't give me any. She had a bad attitude from the beginning. You can tell she was not pleasant.. read more

I used get Panda Express when I went holiday shopping with the family. It's been quite some time since I treated myself. Those nostalgic memories were trashed when I opened the lid of my take out container. I've included the pic below. I love (or loved) the orange chicken here. I've tried the orange chicken at several local places here and there, but it's never the same. This orange chicken was terrible, not only did I barely receive any in my two entree plate, but it tasted like it had been sitting out the entire day. Wish I could get my money back. read more

Panda Express - Fast Food Near Me - Austin, Texas

I think Panda is normally decent but today totally messed up my order. Of course you can't get a hold of anyone to help and now I am stuck with something I don't even want to eat. This is the one on Slaughter and I will NEVER go back. read more

Placed an online order at 8:20. I received online confirmation that it would be ready by 8:44. Got a text at 8:38 stating the order was ready- "Get it while it's not a fresh!"...except it wasn't ready at all. There was only a small portion of the order ready, and it sat out to the side getting cold while they supposedly prepared the rest of the order. By 9:15, nothing was ready and I was still waiting. Ended up getting a refund, which will take 3-5 days. Terrible service, very disappointing. read more

messed up my whole to go order, found strands of brown curly hair in my rice also in my orange chicken, payed for 2 apple pies only received one read more

I asked for a sample to try then new sesame chicken. The employee gave me one piece; There was a hair about 5 inches long sticking out. I removed it and the employee offered me a new piece. I ate it, but wanted to throw up ill. I wanted to leave. I should have left and gone to another restaurant down the block. I feel hairnets are definitely needed by the chefs/cooks. There was 1 female and 2 males cooks on this date. I prefer to go to restaurants that use some type of sanitary practice. Maybe this was 1 in 100,000,000 pieces of chicken this occurred with, but it was the piece that I saw. GROSS!!!!!! Anyways, I choose to go elsewhere and telling people to do likewise. (This never happens to me) I want them to do better with the cleanness issues. read more

I placed an online order and when I got Home I realized one of my plates was missing. I called and they told me I could go and pick it up within 2 weeks. I went back that same evening and upon arrival I was told that they were going to check their cameras and the person said "this is policy to make sure you're not lying". He told me he would throw in an egg roll to make things better. He never apologized and the only reason he threw in an egg roll was because I asked what were they going to do about this. Never again. read more

It is quite upsetting that I placed an order through the app and said the order would be ready at 5:41 PM. I got here at 5:45 and it was not ready. It has been 20 minutes since I've been standing outside in 103° weather and still no sign of my order yet. I believe this is unsatisfactory for Panda Express. I would like to know from management if this is What I should expect every time I order through the app or if this is just a one time thing only. Again it is extremely hot outside and there's no shade and there are about eight other people waiting for their online order as well. read more

My food tasted like someone cooked it while smoking a cigarette and then dropped the cigarette in the food and took it back out. Honestly though the fried rice tasted like there was ash in It. read more

Really sad to see most of the cooking line and other surrounding employees, are not wearing a mask. Only 2 that I saw were doing so. That doesn't make me rest at ease that this location is doing everything that they can at this time. And if they dont have the means to provide masks inside, they should close until then. And no one in there is keeping 6 feet of distance either. Not to mention the 30 minute additional wait time than what we were told. Pls do what you can and set the example for the community. Gloves AND masks. Not eating my food. read more

This place has gotten worse throughout the years. NOT ENOUGH PORTIONS for your money worth! I was there about a week ago when I came home and opened my plate it looked like it was leftovers from the day before. They definitely need employees tuneup on training. I will definitely not be spending my money here anymore! read more

Haven't had Panda Express in literally decades. Was a bit desperate for some quick food and so we popped in. Just like I remembered, the food was delicious - the sesame chicken and the honey walnut shrimp both had had a sweet, salty and tangy sauce over breaded and fried meat. Of course, both came with a side of guilt because this can't be good for you but once in a while I'll be back. The guy serving us was also super nice despite them being busy during the dinner rush. read more

The food is really amazing, but the staff, they spend their time playing & talking a lot. therefore when I check my order everything is wrong. They have not given me straws or sauces, I ordered other things & they have not given me. It is a terrible service.... read more

I. The name of all that is F'n HOLY - when I place an online order and it says it will be ready @ 6:11 and I arrive at 6:27pm ... order is NOT READY and I am told I have to come inside instead of picking it up in the drive thru. I come inside and order is NOT Ready. No wonder this place only has 2 stars. Learn how to run a business!!! There are 7-8 employees and not that many patrons in the restaurant. Save your money and time and go to another place. read more

Look I have been going to this sense place was open I drive all the way from Buda to slaughter lane to eat at this Panda express because they have always given good service and the food has always been great . But this time service was bad they didn't have anything I understand when you're busy it's difficult to have good service but it was Saturday at 2pm and everything was bad food and service . They ignored us then they wanted me to get food that didn't have anything left so I ask for new stuff it seem to make them mad then instead of understand me I'm a paying customer I have every right to ask . They manager seem to take her time to make my food and didn't even apologize for having to wait, and I thought when customer sitting down eating that they shouldn't be cleaning like sweeping and mopping because stuff is flying all over the place and I think that is rude . Well I don't know what else to say is that I'm very disappointed with Panda Express . Thank Sara read more

See all

I came 45 minutes before they closed and they had 3 entrees and 2 sides available so I left. As if I'd get anything other than orange chicken. read more

Ok good experience today. Smiling faces, good expedient service, clean, kudos. Have been on a few occasions and will return.

Why does it say you open at 10:30am but the doors are still locked and it is 11:20am! This is the second time this has happened!

Boo! Found hair in my mouth eating orange chicken which was my favorite here at Panda Express but I'll never eat a panda as long as I live. The manager would only refund my plate I felt that after I pulled out a damn hair out of my mouth the whole order should been replaced we're talkin $20 she gave me back $8 and now her name is on the receipt with a picture of a hair I pulled out my mouth at Panda Express so here you go. Perhaps someone will find a better manager read more

Panda Express - Fast Food Near Me - Austin, Texas

TOO expensive for the amount given. Been a Huge panda fan. It was my FAVORITE place to eat, Not kidding... FAVORITE. End the past 6 months I attempt to go. When I get home! WOO $11.00 For streak I maybe have 3 pieces... and the bowl isn't even full. one trip my daughter got more food in the kids meal than I did... We got the SAME thing.... This was my last shot. I have tried 4 different location and they all do the same thing now. SO, Sad.... Drop your prices if you cant keep up with supply... I will miss my Panda. read more

The service was bad. the food portions were smaller then normal and cold. My orange chicken had a bone in it. inside of the restaurant had trash and water all over the floor. I dont have anything to say good about my experience. Zero stars if I could. read more

Customer service is horrible, asked to add a drink at the window they rudely declined my request even though I was directed to park and wait for my food that wasn't even ready at the window. There's no sign that states you can't add to your order at the window read more

Bad service and the air conditioner is broken manager came and took the rice for drive threw even though i was waiting 15 min already told me to wait additional 10 min read more

Can this restaurant get any worse! Today at 6pm they were out of two entrées, how they run out of entrées at rush-hour is impossible to understand. Not that they were making more, but that they have none, as in forgot to order food. Besides the store always being un-clean running out of food because you forgot to order inventory is un-excusable. How ownership is not ashamed shocks me. read more

Panda Express - Fast Food Near Me - Austin, Texas

My boyfriend and I decided to have a cheat meal "fast food" since we have been dieting for Halloween. We decided to stop here and ordered 2 of the 2 entree meals both with orange chicken and Beijing beef. Mind you we live in buda, so imagine our disappointment after the drive from slaughter to buda drooling for our cheat meal and we see beef and broccoli. No biggie! I decided to call and let them know their mistake. Again, imagine my disappoint to find out that after 7 calls and no one picks up. Okay, maybe I have a faulty number, right? Wrong, I called Kyle Panda and that indeed was the correct number AND KYLE PANDA CALLED SLAUGHTER PANDA 3 times for me. Sad that a chain company can't even answer their fellow chains call Extremely disappointed! Not worth another visit or our money! read more

Worst service you'll ever have. Be prepared for wait an eternity for even an online order. Get it together Panda.

A few hours into a very long day of packing and moving my sister's stuff into storage, we were starving and short on time. We were around slaughter dropping some stuff off and decided to stop and grab something to eat at Panda Express. I was very hungry and thought they were very quick. Since it is like a buffett style place, I expected the food to be a little dull. When we made it to our friend's place with the food I was a step beyond starvation... (OK, Maybe not), but I was very very hungry. The food was great and I ate every single grain of rice on my place. At the end of the day, it probably wasn't the best chinese food I've had (I'm from NY), but it definitely satisfied my hunger and made my belly happy!!! The end. =0} read more

This place is a joke. They are incredibly slow here. I question the integrity of the training program or leadership, because they always seem unprepared for lunch and dinner rush. I live right next to this place, so I drive past it 2-3 times a week. Lately, they have been closing the drive-thru but lining up 3 patio chairs in front of the drive through, with no sign or excuse. When I tried to go today, the drive-thru was closed, so I opted for Wendy's next door instead. I go to this place because I like the chow mein. The chow mein is decent, and it's the only reason I return to this place. The problem is, they are constantly running out of it. This problem is compounded by the slow service. If you chose the drive-thru and they're out of what you want, you better pick something else because you're going to be stuck in the drive-thru for the next 15 minutes if someone is in front of you. I checked past Yelp reviews which seem to go back a few years, and they mostly seem to echo the two points. 1.) They're slow. 2.) They run out of choice items often. The consistency in the problems of this restaurant is an indicator there is problem with the management. It's been poorly managed for years. Next time you get a craving for Orange Chicken, or Walnut Shrimp, or Chow Mein, just remind yourself that there's tons of other choices in this area. Stay away from this place. read more

I can't believe so many people are creating their own chain , that's is one of disgust for a new resteraunt in a new shopping district !! It's actually disgusting to see how these people can get upset over ''no egg rolls'' , i suppose next time , showing up before closing time will explain how others like to eat egg rolls and , well how it's not going to hold it's last 2 for these guys ; i suppose we should hire psychic employees. As far as the others go , ''well i'm from NY " , who cares ?? You like to eat Chinese from a street vendor and call it authentic , then all the cliches' about how it's , things i care not to repeat. I suppose that acting like adults isn't feasible.... Do these people even understand that it's a 'Fast Food' type of resteraunt , not a 4 star , from scratch kinda place ?? Shesh , i guess that strecthing their dollar , wasn't working , so a negative review was bound to take place... I , on the other hand , enjoy this place : It's always clean I never have to ask for a reciept I've been there 10 times and only ONCE have a few of the food trays been empty. Their bathrooms are always very clean The employees are always ready to help you with your order. It's the best meal for under $10 per person and they do have options for family dinners and parties..... Did I mention the outdoor seating....?? P.S. Those who aren't very appreciate of the service and hot meals they provide are always welcome to join the crew under I.H. 35 & 2222 for some real meals. I'm still laughing at how you could have hot dog on your mind , and then say the chicken tastes like it....lack of taste buds anyone ??? Maybe she still had 'hot dog' on her breath.... read more

I've heard good things about Panda Express from some friends in California. I'm not a fast food kind of person so I never went. I went the other day and to say I was surprised and impressed would be an understatement. I had half Veggies half Chow Mein with the Honey Walnut Shrimp and Orange Chicken. The shrimp we AMAZING and the Orange Chicken was just as tasty as advertised. OK, disclaimer...I went back 3 days later to try it again. This time I had the Sweet Fire Chicken Breast and the Chicken with String Beans. I loved the white meat chicken breast. Great Quality and not surprisingly it was not greasy. Mr. Panda you make me happy! Thank you for filling me up twice for such a good price read more

Best panda express I have had. Employees pay attention to quality. read more

Grabbed a couple of Panda Bowls on the run this week and was not disappointed at all. The service was quick and the food was hot and very tasty. read more

This is the most disrespectful & most disgusting panda I have ever been to. The drive thru is horrible. The line is always extremely long and once you get to the window see nothing but the employees just standing around and talking. I have not once but TWICE, had my food given to me tasting like some kind of strong scented lotion. I tried calling them to ask for some kind of solution but all I'm left with is my money wasted and a stomach ache. Disgusting, Disturbing and disrespectful. read more

Pure slop! I would have given a negative star but one wasn't available! The food lacks flavor and then it's cold. A pure waste of money.

The store wasn't very clean. The floors were wet and needed mopping especially around drink fountain. Trash needed to be empty was overflowing in one spot. When ordering our food we waited patiently to be asked what we wanted and were ignored. We tried to look at items to choose from but there was a group of people waiting for a dish in front of us. When we were ready to order we had to ask the woman to start our order which she was rude. After placing our order the portions she gave were smaller than normal. Overall the food was still tasteful. read more

Got food poison really bad ! I was in the bathroom 30 minutes later and have constantly using the bathroom for 2 days straight now. after eating here. And lots of nausea . I ordered fried rice which was crunchy. Noodles that were cold orange chicken and honey chicken which was nasty. The food was 3/10 but I was hungry. Never again ! read more

Panda express is pretty much just fast food Chinese obviously. I don't mind it from time to time. Their orange chicken is good same as the beef and broccoli and some battered spicy beef. Their egg rolls are nothing to rave about I avoid them. I always get half noodle half rice for since I can never decide on Just one. read more