I would never go back the supervisor Daniel was very unprofessional when we ask to speak with him he never cakes .Andrea was very rude .Place was dirty as well . read more

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We go to this location at least once a week because my kids like Panda Express and we order the same food everytime. Last week the teriyaki chicken was still pink but we were hungry so my husband cooked it more in the microwave and all the chow mein were burned. We didn't complain last week bec it was late, kids were hungry & school night. Came here again tonight bec kids asked for it. They were pretty busy. Ordered the same food, this time the chicken was cooked but they robbed us from the chicken pieces (photo) on 1st combo and on 2nd combo we paid extra ($1.25?) for Shanghai Steak and we got more onions than the steak (photo). I showed the manager & he said it looks like it's not a lot bec of the way it was scooped on the plate. As you can see on the photo it that wasnt the case. Sorry for long review and hate to leave a negative comment but the food isn't that great to begin with and having to pay more to only to get 4 pieces of steak is pathetic. Yes, the manager offered to add more steak but it was after he tried to make excuses of how it was placed on the plate. Not that you care but you just lost our business. read more

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Came here to pick up some food. As I was waiting in line to order, I watched a very RUDE Assistant Manager reprimand and belittle one of the female employees...it was so bad that I felt bad! Panda wants you to have a positive experience but it is hard when you are watching someone being bullied. What prison is Panda getting their management from? Ewwww! read more

If you want cabbage with a tiny bit of chow mein, raw rice, raw noodles, come here They never give sauce, everything is almost raw, overall horrible food and very read more

Panda Express - Chow mein - Chinese Near Me - Antioch, California

I bought two trays yesterday around late 3pm.. Later that night my headache started hurting, felt nauseous. Came home & threw up everything I had ate. I literally continue to throw up in the middle of the night with a huge headache. Turns out to be that the second tray I bought was for a friend which also turns out to have been throwing up all night as well .. PANDA EXPRESS you did us wrong!! Idk how the food was cooked/cooking area was clean. You guys just lost a client! Did this happen to anyone else yesterday 3/22/21 ?? Lonetree location Antioch Orange Chicken Honey Walnut Shrimp Beef broccoli Rice/chow main read more

Every single time I've been here, there's a HUGE line... I wish I could say it's because the food is really great or the area is just really busy but the truth is the service is just SOOOOO SLOW. The staff here for sure needs more training to handle busier times/refine their workflow to handle multiple orders at once. Pro-tip: JUST GO TO THE LOCATION ON BALFOUR FOR FASTER SERVICE! read more

The fried rice was not fully cooked. Before you order your food, always check the food if it's cooked correctly

Compared to the Panda Express on Balfour I'll give Lone Tree a 5 star. They were friendly and appreciated our business unlike the Balfour store. Also, we didn't have to ask for our two free fortune cookies. Even though we live 1 mile from the Balfour store we'll drive the 5 miles to the Lone Tree Panda Express because of their service.. read more

It was one of those nights that I didn't feel like cooking and I chose Panda for my family for dinner. But The food was so blan that my fiancé had to add seasoning to his food lol like really. On top of that no utensils but the icing on the cake there was no fortune cookie in the bag neither. I was disappointed tonight read more

Ordered a delivery direct from pandaexpress.com from a promotion they where having. Food was delivered incredibly fast about half the quoted delivery time, however the food was wayyyy overcooked and was not fresh. This order was placed at 133pm on a Thursday. I called the store as the receipt on the order said to do. The person answering the store phone was not helpful. She proceeded to say come in with your receipt and we can replace one of the items. There where 4 items. Then she said they don't do delivery. I asked why not just replace the order and have it redelivered and I'll give this food back to you. (Hopefully fix the quality at this Antioch Lone Tree store) There needs to be corporate intervention here for sure. It's family owned but sure doesn't feel like those want to keep business values. I'm actually giving 2 stars as to not reflect on maybe the fastest food delivery I've ever had. It was within I'm guessing 15 or 20 minutes fast. So no problems with The so called they don't deliver when it even says to call them with problems with delivery and it's the antioch store phone number and who I talked to. I'd stick to the Brentwood location if your craving Panda. read more

Panda Express - This is from and links to the Pandaexpress .com online order website I used to be told they don't deliver. - Chinese Near Me - Antioch, California

I'd give it a negative star and a warning to never go there until they assure the public they have corrected the problem permanently!! I've been a huge fan of Panda for awhile now. Ok food, ok price, don't eat it all the time but at least once a week. This place...the one on Antioch...I just move here, thought I wanted some comfort food..."I need to go to Panda"... HUGE mistake!! I ordered chow mien and fried rice combo with beef n broccoli, chicken n string beans. Beef n broccoli and chicken n string beans were both SWEET??!! WTH (WHAT THE HECK)??!! The cook must have confused salt with sugar. I have never...ever in my life wanted to try these 2 dishes on the desert menu - absolutely DISGUSTING!! Never going back to this location!! Not a nice welcome to the neighborhood Panda guys! You can do better. read more

Very clean Panda Express and totally different than the one I'm use to going to in Oakland/Emeryville where there are plenty of homeless always asking you for money or food. I'm glad I don't have to deal with that anymore. This location is clean and service is fast and I was greeted upon entering. Thanks read more

my son ordered for me a Beijing beef and honey walnut shrimp with fried rice. the label on top of the plate is correct but the content is half fried rice and half noodles with honey walnut shrimp and orange chicken instead of the Beijing beef that I ordered. They gave me the wrong food. How could you trust ordering online or through door dash if you cannot get the correct food? So upsetting. read more

Not even worth a star gross food looks like the cook rats and try and feed them to us. Broccoli beef w no beef orange chicken was wired beef a lot of vegetables no chow main I don't under stand why your in business worst ever!!!!! read more

This location is undeniably bad. They make bad business decisions and the food is just so so. Food is over cooked and cold, and portions are small. For some reason the food clerk was apparently counting the number of pieces of teriyaki chicken she put in my box. All other locations just put in a full breast and a half. For some reason, they choose to take pot stickers off the menu. Seriously what Chinese restaurant does not have pot stickers? They said they discountinued pot stickers, but did not know why. They still have them on the menu, so who the hell knows. I go to numerous Panda locations, and this is by far the worst. I won't go back, I'll drive out of my way to go to a different location to get better food and better management. read more

Sometimes you just need a bowl of orange chicken and rice and Panda Express gets you for a good price. Be prepared that there might be a little wait. There is usually 2-3 people in line at all times. Try a free sample while you wait read more

Panda Express - Chinese Near Me - Antioch, California

30 minute wait in line. Hand sanitizer at the beginning of the line was empty. Employee didn't care. Food looked fresh but my order wasn't very warm by the time I paid and sat down. No napkins unless you want a plastic fork in a cellophane bag, but I prefer the wood chopsticks, so no napkins. Maybe it's the Pandemic. Not returning. read more

This is the location we usually go to just because it's the closest to my house. The food is pretty good. Not the best but you get what you pay for. The biggest problem I have it that some of the servers are so skimpy. I was just there today at 1pm. To my surprise there was no line so no rushing was necessary. I ordered a rice bowl with orange chicken. The woman filled up my bowl with rice and scooped me 5 pieces of chicken. I didn't say anything but they young women who ended up ringing me up said, "Um...I feel like you have no chicken in your bowl. Do you want more?" I said yes and thank you. I was glad someone noticed because I hate complaining. Uhg. We're paying for your food. Don't skimp on portions. read more

Panda Express - This is the next time I went. Where is the chicken??? I'm paying for rice - Chinese Near Me - Antioch, California

I don't know why I keep ordering from this location, they are ALWAYS messing up in some way. Long lines, wrong orders, I've had enough of the BS! My husband waited for an hour for the food he ordered online and when they gave it to him, they said no more steamed rice, just chow mein. I didn't want chow mein! I wanted steamed rice! In the hour that it took them to get me my food they could have cooked some more damn rice by then! How the hell do you run a business this way?! I've been a long time customer and always go to Panda whenever I see one but this location needs to fire their entire staff and get more competent people. They are slow, always operate like chickens with their heads cut off and they always mess up! NEVER giving them my business again read more

I have witnessed today a Panda employee dropping a full container of already chopped tomatoes on the floor, picking it up and placing it back to be consumed read more

Service is awful but worst raw cold fried rice. Will not go again. What happen!?!!?!!!

I am waiting for the order for DoorDash and the cashier is really rude and not respect I try to ask her to check and she ignored me twice.

Another one star! After reading other reviews our latest meal was very similar to someone else. We used Door Dash, ordered 2 Teriyaki Bowls with No Sauce! How can you have teriyaki chicken with no teriyaki sauce?? It just becomes a dry chicken bowl. I think what made the situation worse was when I called Panda Express the person I talked to ..Mary...blamed it on DoorDash. How can that happen?? I would hope my food is prepared and sealed so no one else is able to have any contact with it. But this person on the phone would not take blame. Trying to put it on DoorDash over and over again. She actually said it was DoorDash's responsibility to make sure that the teriyaki sauce was included. What?? That is horrible customer service. read more

I ordered online through the website, which used Doordash. The order arrived and was basically half wrong. Two large plates, half and half on each, so 6 entrees and 4 sides. 1 entree was completely missing (only got 5 total), 2 others were wrong. Two sides were wrong. I'm just glad this order wasn't for any kids. I get it, there's some labor issues, and maybe they were busy. Whatever. It was an online order and I'm practically used to getting disappointed almost every time by now, but this place doesn't care to fix it, at all. Sorry, nope, you have to contact doordash, or you can come to the store and have it remade. Umm, I had it delivered, hence why I did NOT go to the store. NO, YOU FIX IT. Send me a replacement. I don't want a refund, I want you to send me the food I ordered an hour ago! No, I do not want to then create another order that's going to take another hour. Doordash wasn't the one that messed this up, and all they're doing is trying to contact you anyway. Pizza places have been doing this for decades, why is it so difficult for everybody else? As for the actual food, the chow mein was very undercooked, white almost with no seasoning and very few veggies. I've ordered Panda many hundreds of times over the years and the is the very first time to actually have a food quality issue, they've been by far one of or *the* most consistent places. Perhaps no longer. Reading some other reviews, it seems this location has made some choices that have negatively affected the food quality. Too bad. Panda corporate doesn't seem to have a way to contact them directly live either, just a generic contact us form and hope you hear back. read more

Alexandra is always welcoming us with a huge smile & always going the extra mile on serving us. We appreciate her & she definitely deserves a raise!!!! read more

Placed DoorDash order on 10/14/2022. Nothing wrong with dasher, food got delivered. Ordered three plates, 1 plate came a long strand of hair cooked into a piece of chow mein noodle, was found about two bites in. Rest of the plate was thrown away. Not only a waste of food/money but poorly kitchen ware ;( read more

This panda express is getting more and more stingier with the portion. , their orange chicken. All you eat Is coated flour. No chicken inside .. everytime rediculous read more

After waiting 10 min w/o first being told for sweet fire chicken to finish being prepared, this is what I got for my 10 min wait!!! We were offered a complimentary drink which did ease the wait but to not even get a full serving ( generally filled to the very top)was to say the very least disappointing!!!!!!! I've noticed in the last yr this location has gotten less efficient and servings vary greatly. Sad to see the service going downhill... read more

Panda Express - Only 2 thirds full - Chinese Near Me - Antioch, California

Today's experience had me wonder if this location is trying to fit in with actual Chinese food restaurants. I mean, they put an Asian lady who barely speaks any English up front to take orders. The lady was rude, impatient, and simply lacked some brain cells. If I want a rude person to take my order, I will go to an actual Chinese food place to feel that authenticity. Anyways, yes, you have gloves on, that doesn't mean touch all over the inside of peoples plates you are making and try not to touch the food with those dirty gloves on. Gloves protect you, while you spread contaminants from everything you touched with them on. That's not protecting us. Also, when someone waits for fresh vegetables to be made, please don't add the nasty stuff from the last batch on top of the fresh veggies, just to scoop me out the old veggies from the top of the new batch. It just doesn't make sense to do so. Last thing, don't be so darn pushy and actually listen to people when they are talking. Maybe you'll get the orders done correctly next time. And don't give the old man who is trying to order a heart attack due to your rudeness either. He didn't deserve it. As far as the food goes, well, I'm eating old veggies with the last scoop orange chicken. Definitely wasn't fresh, but got in my orange chicken craving. read more

This location has really bad customer service. Why is it the customer standing in line gets pushed aside for online orders?? Now my food is cold. I shouldn't have had to wait 10 minutes while everyone in line is working on other things. read more

I gave a review seven years ago. The food was horrible then and it is still horrible. The server was very rude and obviously not well trained. The orange chicken was dry. No more chances - I am now long gone. read more

Line took forever and they gave me 1/8 of a small container of sweet and sour sauce. Lame read more

Panda Express - Chinese Near Me - Antioch, California

Would give them only half a star it was bad. Went in 30 minutes before they closed and they were out of chowmein. Asked if they would be able to make more and was told no that the kitchen was closed. Had about 7 other coustomer behind me that also wanted chowmein who were also told no. Were also out of other items and was also told no they were done cooking for the night. I understand they get to a point where they need to clean but they should make sure there is enough food till closing time or cook 15 minutes till closing. read more

Absolute BS, went there at 9:15 p.m. they only had four items left at the counters I was like the fifth person in line ready to spend my money this said we're only making orange chicken they have scraps left even what was left was just scraps in the in the what was what was available, if you don't close for another 45 minutes and you got a line of people out the door that travel across town to come to your store why don't you take the initiative to make the food and serve it, shame on the owner of this establishment I will not be going back read more

Crappy chow mein. Barely anything in it besides noodles. Dry noodles. Almost hard noodles. Everytime i give in and "give it another try, I'm sorry i wasted the money." The orange chicken is eh . .but tolerable. What IS good is the honey walnut shrimp. Again, tonite, i wasted the money on this meal. The only reason i go there instead of another chinese restaurant is because they don't use MSG (monosodium glutamate. read more

Staff always friendly and professional food at least when I show up it's ALWAYS fresh really no complaints... HUGE SHOUT OUT TO little Miss maganda MARY always having a smile on her face deserves a promotion! read more

Always crowded when I visit this place... especially on the weekend. The location is very convenient, so I often stop by here for dinner on the way home. I would say this place is above average compared to other Panda Express, and the food is pretty consistent. I'm taking away one star since sometime they can be pretty rude and rush you through the experience. Moreover, sometimes the food can be really sweet, so this place is not too "healthy". read more

We've ordered 1 medium sized Broccoli Beef and 1 medium sized Orange last Saturday. And to our disappointment, the medium boxes were not that full. The Beef Broccoli were just mostly broccolis less beef and the orange chicken were more on the flour and less meat. What is going on with their quality of food and it's a scam with this amount of food given! Please escalate this issue to upper management or corporate. I was a fan of Panda Express. read more

Not surprised this place only has 2 1/2 stars. Ordered online for pickup which was ready on time surprisingly, considering how slow this place usually is. After getting the food home and going to pick up the bag, to my surprise the knot wasn't tied fully so the entire bag almost fell out of my passenger door while I tried to salvage what hadn't fallen on the floor, THEN I open my entree to find burnt chow mein I'm talking blackened noodles, no sauce, like it had been sitting in the bottom of the pan all day. To make it even worse my dads entree was supposed to be Beijing beef like we ordered and they gave him broccoli beef with burnt chow mein as well. This place is a joke I will not be back. read more

Panda Express - Dry & Burnt Chow Mein - Chinese Near Me - Antioch, California

When I purchased a 62 dollar meal one of the meats was bad and the manager said he'd give me 3 items and a $30 gift card. When I went in to get it the employees gave me the 3 items but not my gift card. This establishment needs to work on their communication. Wouldn't be coming back to this establishment. read more