I go to this TOGO'S on a semi-regular basis. The food is really good and service is pretty good. I really only order one sandwich. The French Dip. On more than a couple of occasions the au jus is not included. I know I should inspect before I leave but thought it was automatically included. I've had to remind them a couple of times. Sometimes I forget. It's really one of the reasons I order that sandwich. Your au jus is everything and so good. Do I need to ask for it? I say I want everything and it's on the list as part of the sandwich. read more

I ordered a California club #36. The bread was not fresh and tasted off. The sandwich was extremely salty and the avocado didn't taste fresh. I was not be returning to this location and I definitely don't recommend it. read more

Didn't even say hello or say anything stood in line for 5 minutes. Only 2 people in the store at 10:40am Very disappointed read more

TOGO's is a reliable sandwich shop. i ordered their daily deal, which was a Hot Pastrami, paired with 2 chips to go. food was ready upon arrival: store was slow, which seemed normal for a slow Monday packed with pastrami and veggies, this TOGO's sandwich delivered, and the Antioch location was read more

TOGO'S Sandwiches - w deals - Sandwiches Near Me - Antioch, California

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It's been years since I have been to a Togo's but I received a birthday coupon and went to use it. I was there about 11:45 and was greeted by a very sweet lady. She made my super yummy tuna sandwich and was very pleasant. The store was very inviting and clean. Looking forward to coming back and trying a wrap. Thank you for a nice lunch! read more

Great ambiance with great customer service the owner and their family are very welcoming. Definitely will be back.

Paid $38 for two large hot pastramis and the level of quality has dropped significantly. It was very disappointing. The amount of meat in each was so disappointing. I will not be returning to this specific location. read more

I had the Santa Fe chicken salad, the worker made it fresh, I seen him open the romaine lettuce bag I always appreciate when food is prepared fresh. It was very delicious. read more

Been a long time since I've been to this Togos. Was craving a Pepper Jack Melt. Ordered a large 32. Got home and the sandwich was missing pepperoncini's. Hardly any meat for a large. A large pastrami should have meat all the way through. Both halves only filled with 2/3 meat. Last 2-3 bites just bread. Hopefully they make changes. I won't be coming back to this store. Brentwood is always consistent. read more

Very disappointed! I paid for " Extra Meat" almost $4 for that, not to mention I requested for certain items not to be on my sandwich. My sandwich was made incorrectly and also the lack of meat when I paid extra money for what I wanted. I can't stand when orders are not followed by what the customer requests and or paid for! read more

TOGO'S Sandwiches - Sandwiches Near Me - Antioch, California

Placed an order online around 7pm, I arrived a couple minutes after my pick up time, they weren't busy at all, with only one other customer inside. I Stated that I had a pick up, I didn't get her name but she told me she had forgotten about my order and it would be a few minutes. They were out of olives, no big deal but the sandwich was still missing a couple things I asked for, I also asked for light Mayo and the sandwich was drenched in it (didn't open it until I got home) ... the amount of Mayo added to it was just too much and then forgetting about the order. read more

TOGO'S Sandwiches - Sandwiches Near Me - Antioch, California

Don't order from the store if you actually want your items to arrive. I made a DoorDash order for one sandwich and one chicken Caesar wrap. Instead of marking the chicken Caesar wrap as unavailable or taking it off of DoorDash like I know that they can they instead wrote the word "out" next to the item on the receipt and sent our Dasher on his way. Didn't contact me at all to tell me that it was unavailable or give me the option of canceling my order. Extremely unprofessional and rude. Absolutely ridiculous. read more

What happened to this place ?!? Wish I would've checked the reviews before wasting my time. I'm the 10minutes I was waiting to be helped I've never seen so much cross contamination in my life ! Literally was like the what not to do in a new hire video. Why where gloves if you touch everything in the store in between making sandwiches watched them answer phones , touch register , go in the back and grab tubs , microwave handles and counters and keep making sandwiches. No hair net or hat ? Face mask or throat mask cause I didn't know your neck spreads covid . Will no longer go to this location read more

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Togo's.com: Why am I in need of writing to you in order to send feedback to the franchise owner. My feedback is clearly posted here on Yelp? read more

I never have a problem with the service what I have a problem is that anytime I order on the phone I never, never get what I ask for. Today I wanted a pastrami with mayo mustard tomato. Instead I got a pastrami with Chipotle. I don't like things spicy or hot I'm not going to go back and return it, too much trouble. Please please when someone places an order on the phone give them with the ask for. read more

Been to several Togos locations and this one is the worst. Always mess up the orders it missing ingredients. Tonight we ordered sandwiches and they forgot to put lettuce, pickles and meat...? Really pathetic sandwich. They need better training. See photos. It was all bread. Will not be doing business there again. read more

TOGO'S Sandwiches - Roast beef sandwich. Where the meat!? - Sandwiches Near Me - Antioch, California

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We came in around 8:15pm and had a large order. Janine and Maliyah had the best customer service ever. It was pretty late and we wanted hot sandwiches with slightly complicated instructions. Both ladies jumped in and had the best attitudes and were extremely friendly. I don't usually leave reviews but both these women were exceptional. They were pleasant and made our sandwiches with care. We very much appreciate our experience at this location. A+ service. read more

What's the point of ordering ahead and customizing your sandwich. California club?? I clearly said I didn't want avocado and the whole freaking sandwich is avocado! I'm literally so annoyed y'all wanna close the bag I should be able to take my sandwich thinking it was made correctly. All I see is avocado. Im so upset I spent my money on this. Where is the rest of the sandwich it's just lettuce and the avocado I didn't want. Thanks for nothing. Can't even order ahead, now I know not to come here again on a road trip didn't think I had to open my sandwich up before I was ready to eat it. Wasted my money I wish there was a way to be compensated absolutely ridiculous. read more

TOGO'S Sandwiches - 36 California Club Sandwich - Sandwiches Near Me - Antioch, California

The food was made correctly and order was ready at the pickup time, but unfortunately a hair was in my sandwich. It wasn't my hair because I took the lettuce off and it was under it. Killed my appetite. read more

TOGO'S Sandwiches - Sandwiches Near Me - Antioch, California

Terrible customer service especially from a rude woman named Jeanine. I ordered online at 11:00 came at 12 with a confirmation email and they said they didn't get an order didn't want to assist me with getting my money back and insisted I wait in line. She claims she was manager so I asked for owners contact info she said the owner wasn't in and "it can be a month or a year"... I mean just terrible customer service and I just want the $20 back I didn't get my order. Smh. read more

Very unprofessional staff. Used an old grocery bag from God knows where to pack my food. The bag was dirty, had holes in it and when asked to change the bag, one of the girls started laughing. When asked what's funny she kept laughing. I went inside at around 1:10, the girl who took my order made me repeat it so many times. If you are new, take a order one thing at a time. Even after writing it down she kept asking. I kept my patience and repeat it as many times as I had too. Than works in a online order customer who's order apparently didn't go through and this girl decides to leave my order and starts cheating with her, I still kept my cool. By the time my order was done it was 1:50pm. My order had 2 full salads, 1 wrap, 1 half salad and sandwich. I still didn't say anything but quietly took my food and left but when I saw the bag and it grossed me out and I had to get it changed. That's when that brat started laughing and I lost my cool. She had an attitude from the start, she was the one who was at the register. I would not recommend this togo to anyone. The bag that my food was in didn't have a togo logo when I pointed that out , she said if was at the bottom of some bin. Yea probably more like a trash bin. Than she goes and just throws my food in 2 bags and hands it more. The other worker who was there, turns to another customer and says thanks for your patience. No one said thank you to me for my patience when I waited over 30 minutes and when I lost my cool, what are you guys trying to say. The workers are very unprofessional, very very professional. No supervisor or manager in the store according to them. Also there was no fork or napkin with our order and the portion was not worth the price. I have been coming to this togo for years but this set of workers think they are better than their customers. read more

Ordered dinner from here and they got 2/3 sandwiches wrong. None of the instructions or customizations were followed and in one case received a completely different sandwich. Really disappointed read more

After coming here for years , the last two sandwiches were so disappointing. The sandwich was half the size and almost no meat. Half of my sandwich was without meat. There was no Mayo or mustard on a ham and Swiss. I ordered it with everything and it was dry. The manager was short with the staff in front of the customers. The soda machine was out of soda and the fridges were almost bare. Very sad. read more

I visited this store tonight as I've visited it many times before and have Never had the level of customer service I had tonight. They were closing and yet Malia and jeanine Were absolutely amazing from the customer service down to the love they put in my family's sandwiches. Just to think I was going to go somewhere else. I will be back. read more

I started having doubts while standing in line. The interior just looked grimy and not kept up. There flies circling the workers as they were making sandwiches. Ok, I know you can't always keep those pesky creatures out so I decided to stay.. until... I left my husband in line to use the restroom. I immediately texted him saying we're not staying and not to order a thing. I refused to eat anything from a restaurant who keeps their restroom in such squalor. Do better Togos, just do better. read more

TOGO'S Sandwiches - a trash can in a public restroom - Sandwiches Near Me - Antioch, California

Can we say yummy????????? I ordered the farmers Farmer's Market Salad and it was unbelievable. The price was only $4.50 and I was given two salad dressings, not just one. Meaning? I was able to drench my salad in that good ole pepita sauce. The staff was super busy but you won't be able to help but be patient because they were working their butts off. Kudos to this location. read more

TOGO'S Sandwiches - Farmer s Market Salad - Sandwiches Near Me - Antioch, California

If your heart is set on a certain something, don't come here! Last time I came they didn't have Swiss cheese, this time (today 3pm) they had no white bread. I'm done, absolutely not going back. I will drive to Pittsburg as their store is way better managed and stocked. What a joke this place is. read more

I would like to say I usually do walk in at this location almost once a week. Today I had to do an online order since my husband is out of town and I forgot my lunch and I can't leave our business. So I placed my order and payed online. My employee came to pick it up and it wasn't even done. They hadn't received the order. Thankfully the order was filled my employee just had to wait for it. I'm not sure what happened but it was taken care of read more

Service was good, the workers are working hard, but jezz it's all bread no meat. 1 slice of Turkey on the whole sandwich.

I come here occasionally when I'm in town visiting my mom. I usually have to wait a few minutes after the given pickup time. Today I walked in 10 minutes after the time my order was scheduled to be ready. Nobody was in sight. It was really weird. After about a minute, the guy working there and a woman who was picking up an order for delivery came out from the back room. Then he started making my order and the woman's order. Not sure what else to say. I didn't ask questions. read more

It was such a bad service. The lady working late shift gave me such a bad attitude The bread was so old and hard i had to throw away both sandwiches . very disappointing. I love togos but this location needs better staff at night. read more

TOGO'S Sandwiches - Sandwiches Near Me - Antioch, California

these ladies have got it going on. food is "delish," exactly how you order it with no mistakes or missing items. thank you to casey/cassie(?) and the rest of the friendly crew. these hard working folks have made me a regular cust. once again. franchise owner should compensate these quality employee's with hourly pay raises or gift cards, etc. great customer service is rare to find these days and should be rewarded. thank you. read more

Well, I can't say I'm surprised by this experience, but since the owner so kindly responded to my review last time, I thought I'd update. I placed an order at 6:10 pm for delivery by DoorDash today. 3 sandwiches, 1 salad and a bag of chips. Delivery arrival was projected at 26-36 minutes (so between 6:36 and 6:46 pm). By 6:25 pm my Dasher was waiting to pick up my order. It is now 6:52 pm, and he is STILL waiting. My criticism of this Togo's location remains the same. read more

Absolutely love this Togo's location!!! Everyone is friendly and the sandwiches are made to perfection, all ingredients are super fresh I tend to order online and my order is always ready when I arrive. I highly recommend Togo's!!! read more

Good Sandwiches!! Dirty place, 4 people working not busy and no clean tables, the basket for waste looked it's never ever been cleaned, same with soda Area, floors trash under tables that looked like its been there a while since a sweep . Windows to front door yikes I didn't even want to touch handle. Where the owner!!! read more

Called the place got put on hold for 10 minutes. Called back explained to the guy that i had been on hold for 10 minutes and he told me to hold for 10 more minutes the whole time he was calling me bro. Im sorry as customer service u should not keep refering to people as bro and if a couple of people are in front of u dont forger u have paying customers on the phone. I was going to order sandwiches for 5 people thats at least a $70 order. Well guess what ordered from kinders which was alot better and only took 15 minutes to have my food ready. Will never order from this togos or any other togos again. Lost a good customer BRO! read more

This togo's is there since 1999 and i don't even know it existed until one of my fiends introduce me to this particular location. I visited TOGO'S ANTIOCH when I was absolutely starving...this could have had an affect on my taste buds and judgement. That said, it was DELICIOUS!!! I went for a #24 turkey n avocado - "Togo' Way" with everything on it. Loved it! Way better than similar sandwiches from Ike's/JJ and don't even bring up Subway (yuck!) The Gals working there were friendly, quick and made a killer sandwich. I'll definitely return - good stuff read more

TOGO'S Sandwiches - Turkey avocado #24 - Sandwiches Near Me - Antioch, California

This place always seem to be jammed packed but the workers here are pretty much on it and burn out orders quick. Some of the people here are making an effort to greet everyone but they could use a little more effort to smile as some seem to hate their lives..... read more

Had the best service here and will only come back to this location! Friendly, clean and warm welcomes all around

Good sandwiches, very friendly service. They have decent prices and the sizes are decent. The mini is actually pretty big. The kids got full and they never order off kids menus anymore. Great place to grab a quick sandwich. read more