Place had good decor and food was good but four was dirty we go to this one a lot so I'm used to this place

We needed something fast and good. Yes we came here to Wendy's. Service is always on par and food is always delicious. But mannnn.. they filled my chili and I asked for extra onions and it was delicious. It's so much nicer now with their renovated dining area. It's so much more modern and very spacious. Our order: Regular & Spicy Chicken Nuggets / Dbl Stack / Chicken Samdwich / Large Chili No Cheese Extra Onions / Fries / Honey Mustard / BBQ / Ghost Pepper Sauce I still had leftover chili and nuggets .. but before I forget .. you guys can get a nugget party pack for $15 and it's 50pcs... Crazy and I love it!! read more

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Minus 1 star! I ordered two Spicy chicken sandwiches , with Add on: mustard, Mayo and ketchup. Both sandwiches had different type of patty. Then look at the mustard dropped in the middle...!!! Who makes a sandwich like that? No lattice in the sandwich either! The chicken patties were hard as if they were old as well. I also ordered the pecan salad and the chicken was definitely not tasting fresh either. There is no quality check before serving the customers! Extremely poor experience. read more

Wendy's - Burgers Near Me - Brentwood, California

i ordered the Dave's Single, which was delicious and well prepared. after ordering through app, i was able to also get free combo with fries and drink read more

Wendy's - summer-slam set - Burgers Near Me - Brentwood, California

Second time coming to this one. Wendy's is an old time favorite. But the experience has just not been great. I really love Wendy's salad and today we ordered two: The Apple Pecan and Taco Salad. What a disappointment! My friend had to take most of the lettuce of her salad because they were wilted. My salad I took a couple of bites and had to throw it away because it had smelled spoiled. Don't know whether it was the chicken or the cheese. Now, this is especially a disappointment because they had just started lunch hour which means everything should have been fresh. Never again at this Wendy's. Lastly, the only good thing in our order was the nuggets. It was made fresh, we waited 10mins for it. Service was ok. Ambiance is cool. Looks the same as every other Wendy's except this one is fairly new build. Not a great experience at all. And we only ordered simple items. read more

This place used to be warm and inviting. After the remodel, the vibe is 'Welcome to Wendy's. Get your shit and get out'. This will be a factor next time I decide whether or not to eat here. read more

We used to come to this Wendy's all the time but stopped coming due to poor service. The cashier tried double charging my boyfriend for an order even though we had already paid on the app. We asked them to refresh their page because our bank statement stated that we had already paid. Store-Manager was super unprofessional, states that if we paid them the $3 (that we paid in the app) we can come back in the morning and they'd pay us back. Store-Manager also kept arguing with us when we were asking them nicely to refresh the page, as well as showing them proof that we had paid through the app. They continued being very snippy with us, and seemed irritated. They kept saying to give them the $3, and just call corporate and come back the next day to get the money back. We told them that is not fair, since we paid through the app. They said "okay fine go to the next window and get it for free" and aggressively handed us our order. As someone who has been going to this Wendy's for years, I am very disappointed with this service. We would had paid the three dollars if it did not actually go through the bank account, and showed we had paid, but they were uncooperative and unprofessional. We are unsure if it was a system issue, but the manager's unprofessionalism really irritated us. Very disappointed in this and would not come back to this location ever again. read more

Wendy's - Proof that we paid and it went through! - Burgers Near Me - Brentwood, California

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I love their burgers and fries. It's hard to find a nearby Wendy's, but I'm glad there's one near us. One of the Wendy's locations that has a drive thru. I love the delicious Dave's Double. Maybe someday I'll try the Dave's Triple when I'm super hungry! read more

The worst Wendy's I have ever seen been serviced by in my life I ordered extra crispy tiggers and they gave them To me soft as can be then all the latin workers cause that majority of what I saw started laughing at me thru the window then gave me attitude literally wrote this review right after I left horrible management!!! Will never eat hear again! Felt like the woman was being racist. read more

Customer Service. No disrespectful workers that mug you when you pick up your food or order.

Chocolate chip cookies are always stale her at this location Cooked to hard At other locations are fresh and melts in your mouth read more

Drawn the last straw... In just a span of 2 weeks, Wendy's Brentwood has royally screwed us over the drive thru. My Dave Double became a Dave single, And my daughter's Classic Chicken (lettuce and mayo only) have magically became a Spicy Chicken with lettuce and tomato. When counting sandwiches in your brown to go bag is even not enough, the Brentwood location is the bane to Wendy's corporation, seriously! Fellow Brentwood citizens, I implore you to check your orders before putting that car into Drive. read more

Very nice staff. Breakfast sandwiches very good & well worth the price. The eggs are cooked very nicely.

Unlike most of the folks here, I've never had a *bad* experience at this Wendy's. Unlike most other places in the Antioch/Brentwood area, I've always gotten all of my food in an organized manner and the food has always been good (by fast food standards, anyway). However, if you plan to come here, it's worth noting that the restaurant itself is still closed for dine in and takeout, as of May 2021. I'm not really sure why that's the case at this point when most other places have opened for some variation of indoor service. So if you want to get food here you'll need to get in line for the drive thru and believe me when I say that the line for it is LONG. Very long. You'll undoubtedly be waiting what may end up being an unreasonable amount of time and Wendy's might not be worth that wait for many people. read more

Wendy's - "Small" Vanilla Frosty (bigger than it looks) - Burgers Near Me - Brentwood, California

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We've never had a problem when ordering here. The food is always hot and the drive-thru line moves fast. Tip: I always place my orders via their mobile app, and just go in the drive-thru and let them know it's a mobile order and my name. Then you just pull right up to the pickup window and get your order! Also, you can get perks on using the mobile order, like free items, and accumulate points ;) read more

Jr. Bacon cheeseburger had soggy lettuce and tasted like it was premade and had just been sitting there. French fries were cold and the strawberry swirl frosty had the strawberry syrup on the bottom of the cup and the ice cream sitting on the top of it, not "swirled" at all. Oh! And how could I forget?! The french fries also had no salt on them. The only thing I was able to enjoy for my hard earned money was the nuggets, What a-shame. read more

Once upon a Time this Wendy's used to make our food fresh meat was hot fresh off The grill the produce was nice and crisp and cold the world was right! Fast forward to 2024 post covid and what do you get you get hamburger that's been cooked at least an hour or two beforehand maybe taking out of a drawer I don't know but it surely isn't fresh like it used to be. Today I'd rather go to the Wendy's on A street because I know they still make their burgers and food fresh I hate to say it but the one on lone tree needs to get their act together if I'm ever going to try their restaurant again but for now no way Jose! I'll be going to the one on a street.!!! read more

Thought I would give this place another chance. Big mistake....The grilled chicken was hard and crusty in my salad. All the condiments were missing for my potato and salad. I had a very dry potato, salad, and hard dry crusty grilled chicken. Not worth the money. read more

Free cinnamon pull apart on leap year is fantastic! The service is excellent. I like the ambience as it sounds. read more

Wendy's - Cinnabon pull apart - Burgers Near Me - Brentwood, California

Ordered a SAUSAGE egg and cheese biscuit but I'm wondering what happened to the sausage. Good one, Wendy's. read more

Wendy's - Sausage, Egg & Cheese Biscuit - Burgers Near Me - Brentwood, California

Wow... I wish I could say good things about this Wendy's location but I can. Drive through lane is always busy. I ordered 2 spicy chicken sandwiches and this is what I got..what a joke. read more

Wendy's - Spicy Chicken Sandwich Combo - Burgers Near Me - Brentwood, California

I placed a mobile order, still waited in line 15 min... I get my order, I didn't check it, but honestly that's what the associates at Wendy's get paid to do. Deliver accurate fresh food to their customers. I ordered a bacon burger I get home and it's a sloppy soggy chicken sandwich.. I got on my Wendy's App and sent feedback regarding my order plus I used some of my points so I lost points & didn't get what I ordered. I never heard from Wendy's Customer Relations nor anyone from the location in Brentwood, Ca. read more

Wendy's - I ordered the bacon cheddar combo. That is a spicy chicken with ranch.. hard chicken - Burgers Near Me - Brentwood, California

So tired of people not caring. How do you give someone a Ghost Pepper chicken sandwich that is literally just meat and bread? No condiments or pepper sauce. No lettuce. No tomato. No cheese. Literally just dry bread and room temperature chicken. If I hadn't gotten this from the drive thru and noticed when I got home I would have demanded my money back but there's no way I'm driving back and giving them any more of my time. Guess I'm done with Wendy's... read more

Wendy's - Chicken sandwich made with exactly zero fucks - Burgers Near Me - Brentwood, California

The night manager is friendly only to Hispanic speaking people. Additionally, this is the 2nd time my family and I were denied access to the bathroom just to was our hands before eating out our food we paid for. Furthermore they keep their restaurant a mess and don't clean it up. What is management doing not having Associates help keep the restaurant clean? I could be a better night manager, lol. It's very disappointing. read more

Wendy's - Burgers Near Me - Brentwood, California

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Asked us for $5.62 extra for an item we didn't ask for and then refunded the second card I used. Confusing situation. Always check your receipt here and Never give them Any extra money for Anything. Actually - don't even go here read more

Just had Wendy's new Orange Sickle frosty, I don't normally eat fast food, but this frosty looked so good on TV that I had to try it .. I did , I got a small TG.. because it tasted just like a Vanilla frosty with orange food coloring.. well, I had to try it ... read more

I've been coming to this Wendy's for YEARS and if anyone has a problem with this establishment they are tripping!! The manager is amazing and the place stays clean. As soon as I order the food I blink my eyes and it's done! Fast food forsure Best fast food joint in all of the area you can't find better service for a fast food place! read more

Once again we went thru the drive thru and ordered 3 meals plus 2 orders of chicken nuggets. We do check our bags when we leave unfortunately like I said once again, they shorted us the nuggets. We live approximately 3 miles from this store and it's not easy to just go back and complain and get our order fixed. This is getting expensive and upsetting. read more

The worst drive thru. Continually over talked , three time order was wrong and that s after talking with 3 people including manager

We love this place ! The workers here are absolutely amazing! Fast , efficient food is prepared very well in hot. Our company treat our crew to breakfast here at least four times a week. Thank you Wendy crew for being absolutely amazing to our company and employees. Keep up the great work :) There smile tells it all read more

This is our company breakfast Spot !! Best Wendy's in California The employees make our morning stop the best part of the day ! Food Hot and fresh , great people , fast , best everything around ! Always a great experience here at Wendy's . Customer Service ! Thank you Wendy's employees read more

I like Wendy's food but today I didn't get to get my food even though I ordered online for breakfast before breakfast was order, usually my food is ready when I pick up but because I picked up a little after breakfast was over which I usually do everytime they wouldn't give me the food, i get only 30 minutes for lunch so I didn't have time to argue about it the lady wasn't very friendly either I won't be coming back here. read more

Judgemental Asian manager with glasses holding my door dash hostage until he sees me confirm the order. I'm unable to deliver and get paid unless I confirm the order. Manager is judging the fact I have tattoos and acting like I'm going to steal the order. Awful service, would never suggest. read more

The latina manager that said she been here for 10 years gone say they don't accept ebt and never had but I came yesterday and paid with ebt doesn't make sense read more

bad boys bad boys wtcha gonna do? Not eat at Wendys. The hamburgers are terrible. No None Nada ambiance . . stark uninviting dining room with metal chairs and tables . .I'll never go again until they make some changes . ... read more

Dear Wendy's wtf is this that fell out of my sandwich?! And why did I order a chicken sandwich with cheese + everything and no tomato and TWICE they screw it up???! I didn't think I'd have to check the bag yet again -- but they went from Mayo & lettuce only to one with mustard onion pickle only. What in the world?! EVERYTHING. What is more simple than EVERYTHING??? Then THIS nasty purple n green looking thing falls out the sandwich?! Disgusting!!!! Throwing this whole darn nasty unsanitary sandwich away. Ridiculous! And I'm hungry too. This Wendy's is the worst. read more

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Wendy's on Lone Tree is not worth the trip- 000000 on the rating scale!! They cater to all the DOORDASH orders and drive thru- all in house receipts were piled on the side while all DD receipts were laid out on counter being fulfilled. In house Customers wait 45mins-1hr for their orders. Basically after waiting a long period, you'll have to complain in order for them to put your order together. At that, the Managers have no consideration just attitude, with smart mouth towards their customers- which happened to a gentle man who was on his lunch break and had been waiting an hr and still did get his order and asked for a refund Such a disappointment!! read more

It was great I recommend the biggy bags with double bacon cheeseburger and a strawberry lemonade best strawberry lemonade ever

I am so upset. After going to the gym I went here to Wendy's to get a salad. I saw not 1, but 2 hairs in my salad. That black line is a hair. I was told by the manager that it was eyelash hair and that eyelash hair accidentally fell in my salad. I think someone purposely put hair in my salad. How would the manager know it was eyelash hair? It could have been beard hair or something. I will never order another salad from this Wendy's location again. I'm hoping I didn't swallow any eyelash hairs. On top of that yesterday December 15 I asked for water not caring how much the extra large water cost and then I was told I had to pay extra. I'm like "Ok I still want a large water" The guy kept repeating himself saying I had to pay extra. I told him "I don't care. I still wanted a large water" read more

Wendy's - Some kind of hair. - Burgers Near Me - Brentwood, California

I use to love Wendy's but I stop going because I can't stand their new fries. Service in Brentwood has always been good. Please bring back your old fries and you'll get this family back as a regular each week. read more