I wanted to give Pancake Social a fair chance, but unfortunately my experience today really wasn't good, mainly because of the customer service, cleanliness, and lack of attentiveness. When I walked in, I chose to sit at one of the tables to the left near the bar area. I was then asked if I could move and sit at the bar instead. I agreed, even though I had picked that table because that's where I wanted to sit. What made it worse was that neither the original table area nor the bar area I was moved to was clean. The bar still had crumbs and debris on it. If you're going to ask a customer to move to another area, that area should at least be clean and ready for them. The food didn't really help the experience either. My eggs came out cold, and the grits had way too much butter in them. It was honestly so much butter that I didn't enjoy eating them. The biggest issue for me was the service. The restaurant was not busy at all. There were only a few customers there, but my server only checked on me maybe once after bringing my food. I eventually had to ask another employee for my check because I was ready to leave. That employee then had to go find my server. What really stood out was seeing several employees spending a lot of time on their phones while tables were still dirty and customers weren't really being checked on. The overall vibe felt very disengaged, almost like some of the staff just didn't want to be there. I also think management should look at the checkout experience. The handheld payment system immediately asks if you want to tip 18%, 20%, or 25%. I don't have a problem tipping for good service, but I do feel like a tip should reflect the service you actually received. When the basic level of attentiveness, cleanliness, and hospitality isn't there, being prompted for those percentages feels awkward. I also thought it was strange that the restaurant doesn't accept cash. My biggest suggestion to management would be to get back to the basics. Make sure tables are clean before seating customers, make sure food is served at the right temperature, have servers actually check on their tables, and limit the phone use while customers are there. Pancake Social has a good concept and a good location, but customer service matters just as much as the food. There were barely any customers there during my visit, so this really should have been an easy opportunity to provide good, attentive service. Instead, I left feeling like the staff just wasn't that interested in the customer experience. Hopefully management takes feedback like this seriously and works on some of these issues. read more

Ordered pickup on a Sunday for my kids and me, and I was given a pickup time of 10:45 a.m. My order was actually ready before then, which was a great start! I had to make a quick stop before heading home, but my PS Breakfast Plate was still absolutely delicious. I swapped the toast for a pancake, and I'm so glad I did--it was huge, fluffy, and so good. The grits were a 10/10: perfectly seasoned, rich, and creamy. I did ask for cheese in them, but they looked white when I got them. Maybe they use white cheddar? Either way, they were amazing. The portions were generous, and I couldn't finish everything in one sitting. I happily saved the rest for dinner that night. Honestly, I couldn't wait to get hungry again just so I could finish my leftovers! It was so satisfying that I didn't even eat anything else that day. To top it all off, the employees I interacted with were super sweet, welcoming, and friendly. Great food, generous portions, and excellent customer service--I'll definitely be ordering from here again! read more

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Came here on a Saturday afternoon about 2 hours before closing. There was a good amount of customers, but we were still able to be seated right away as a party of 2. Our server was great, warm & friendly and helped with picking our meal. The chicken bites were pretty good, but must be paired with the garlic aioli or else it feels like it's missing something. I was also surprised by how much we got. It was more than expected. The pancakes were good, also quite large and we were not able to finish it. Overall vibe is casual & chill, nothing fancy. read more

Pancake Social - Lemon ricotta pancakes - Pancakes Near Me - Atlanta, Georgia

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Came here with my family earlier. Place is cute, modern, spacious, and bright. Everyone was super nice and greeted us. Our waiter was very nice too! Super chill and got our orders fast. Ordered a kids meal for my kids share, husband got a burrito, I got a smaller. The pancakes were huge, so soft, and tasted fantastic! They were served with hot syrup. Coming from Jersey, we don't get served hot syrup so that was blew our minds! The burrito was great, and the sampler as well. Their eggs were so soft and decadent even my 4y olds loved them! Definitely a must try! read more

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This is a fantastic little brunch place in an area with very few options. The restaurant itself is always clean and nice outdoor seating area. We always order the chicken appetizer and some variation of their specialty coffees. Definitely recommend! We could make a meal out of these chicken bites and we usually end up ordering two sets! The service is always nice as well. Very attentive and welcoming. I definitely recommend you check it out and do so with the mindset that our options are quite limited here on the west side ;). read more

Pancake Social - Pancakes Near Me - Atlanta, Georgia

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Cute breakfast spot with just the perfect amount of simple options to not be overwhelmed for breakfast. Friendly staff and fast service. I had pancakes bacon and eggs. My husband had the Chicken and French toast. Everything was delicious. read more

Pancake Social - Westside Paper Such a cute and cozy breakfast spot! I stopped by Pancake Social at Westside Paper after getting into Atlanta early, and it was exactly what I needed. They offer an early breakfast menu, and I ordered the "2 x 2"--a simple but satisfying combo. I swapped out the coffee for tea, and everything came out just right. The bacon? Delicious! Crispy, flavorful, and cooked to perfection. There was no crowd when I arrived, which meant I was seated right away and placed my order within minutes. Quick, friendly service and plenty of free parking made the experience even better. This was my first time at this location, and I actually prefer it over the one at Ponce. I'll definitely be back! read more

Pancake Social - Pancakes Near Me - Atlanta, Georgia

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For Ponce City Market location. Valet parking makes it easier or you can tackle the parking deck. Located on the external of the market and not inside. Reminds me of an upscale IHOP with much better food. Genuine breakfast location without the extra frills of decor and DJs which was good for a change to be able to socialize. Able to handle big groups. Service was great with just one server even with our large party size. Even offered a free pancake for the birthday celebration. Variety on the menu for food and drinks and all were delicious. read more

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TLDR: 3/5 - The vibes were there but nothing was really screaming out to me to write home about. Food: Eggs Benedict: 3/5 - I've had better. Lacked hollandaise sauce. The egg was more of a soft boil than a poached. I was not expecting the fritters to be essentially latkas but I wasn't mad at it. Cortado: 4/5 - First time trying so I had no comparison but I liked it! French toast sticks: 3/5 - Not much frill to it. Perhaps that's just me trying to chase my nostalgia for something like this but I think it'd be great for a child. Service: 3/5 - I would've expected more attention on us due to the small amount of tables bu our server maybe checked in one time. I'm a person who drinks a lot of water and had to ask twice for more water. Vibes: 4/5 - Really cute spot. Great for big groups if needed and a bar section if you're a solo diner. I had some of their other signature dishes and was still left feeling like other places could do a better breakfast but if you're looking for something fairly baseline and could please a lot of different palettes I'd come here. read more

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Nice quaint spot in the heart of ATL!!! The food was good, pancakes were huge and bacon was on point. read more

Pancake Social - Inside the social.. - Pancakes Near Me - Atlanta, Georgia

Went to Pancake Social on Sunday with my boyfriend and it was great. I ordered the PS Pancake Plate and he ordered the Chicken and Pancakes. I'm a picky eater so it takes a lot for me to explore new foods, which is why I went with the safe option. I really liked it, the pancakes were so big I actually had leftovers. For drinks I ordered a latte-- it wasn't my favorite, but I drank it anyway. Our server was fast and attentive. After waiting for a few minutes she came with water and took our order. She came by and checked how we were doing during the meal. The bartender gave me a to-go cup for the leftover coffee and even prepped it to go. Even though it was Sunday, the restaurant wasn't packed, and we were able to get a table right when we got there. They were going to give us a big table since it was the only one available, but I told them we could wait for a minute while they cleaned a two-person table that had just become available, and they cleaned it fast. For a Sunday brunch spot, it wasn't THAT pricey, which we appreciate. Overall pretty good if looking for a Sunday brunch spot. read more

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Service was excellent-food was okay all around. We were served an old cold biscuit, food lacked flavor.

Extremely disappointed with my experience at Pancake Social. I called ahead to ask when the last seating was and was told 1:30 PM. I arrived at 1:00 PM, well within that window, only to be told they could not seat me because they "got busy." This was only 15 minutes after I called, and the restaurant had very few guests and was clearly not busy. As someone who works in the service restaurant industry, this is unacceptable. If you give a guest a last seating time, you honor it. My restaurant would never turn away a guest after confirming availability. This felt disorganized, unprofessional, and inconsiderate of guests' time. Please do better -- clearer communication and basic hospitality go a long way. read more

Service sucks. Asked the guy for a menu he told me they're over there, an i jus witnessed him give another crew menus. Sat down for 10 min til someone acknowledged me the I too action. Ordered food to go I won't be back. Seem like he's catering to the "other" people & im jus here to try the place out. No greeting or anything.. 1st time last time .. the rating was b4 the food read more

Food was not hot. Had to get the eggs remade. Burrito could've been constructed better. Cheese wasn't melted as it should. First time visit, wasn't impressed. Server Jonas was nice though. read more

Overall I enjoyed breakfast here! Parking was super easy and we were able to be sat right away. The servers were super friendly and multiple people welcomed us. Our server Jas was great. Our food came out timely and we didn't feel rushed. We shared the huge apple cinnamon pancakes which were light and tasty. We had a side of bacon, chicken sausage, and tater tots. The chicken sausage wasn't the best - not a good taste. The prices are definitely high (we spent $81 for breakfast for two with mimosas) but overall a good experience. read more

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I didn't get a chance to eat here. I went in to ask questions about a potential visit. I wanted to bring 13 coworkers on a Friday morning for breakfast before work. There was a young lady and a young man at the counter when I walked in. I asked about the early morning menu being extended 30 minutes for my group to come in before work. The young man immediately said no. The young lady asked if I'd like her to ask a manager and I said, "yes please." She called a manager who also said we could not get the time extended. I talked for about 5 minutes with the young lady and young man before being asked about contacting a manager. I'm all for empowering your staff, however, if they can not make the decision, then I would have preferred to have been asked about a manager sooner. The space is cute and bright, super clean with clean lines. Hopefully, I'll have a chance to eat here someday. read more

Pancake Social - Sitting at the bar - Pancakes Near Me - Atlanta, Georgia

Definitely a personal favorite. Grits, sausage, eggs and pancakes were all made to perfection. I think this place definitely has staying power great food at a very reasonable price. Can't wait to come back. read more

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The only word I can use to describe the herb cheese on the omelet is off-putting. With regards to the menu, they need to work on wording!! I was expecting a cheesy omelet, instead I was offered an omelet with no cheese. Rather, a tangy cream filling that frankly made me lose my appetite. I watched as the French Toast we ordered sit in the window for about 10 minutes... When the food was finally delivered to the table, it was aggressively lukewarm. Like another reviewer noted, I also think the syrup tasted like candy. DO NOT DROWN YOUR FOOD IN THE SYRUP! If we're being honest, I'd rather eat at IHOP. Disappointment all around. read more

Pancake Social - Pork Sausage Omelette. Cheese Grits. Bacon. French Toast. - Pancakes Near Me - Atlanta, Georgia

Today was not the day. Understandably, this location was busier than usual. However, I believe you should prepare for the best. I'll start with the positives. Jonah was great and authentically friendly. The tater tots were consistently good. The grapefruit juice was just as good as the last time. The food was a bit cold when it came out. Our food came out almost 7 minutes apart. I watched food sit at the pass for several minutes (at least 10) before it was delivered to a table of 2 who were there and ordered well before we did. The pancakes and bacon were not hot and the eggs and pork sausage, which came out several minutes after the pancakes was hot but left a lot to the imagination. My biscuit and gravy was not the best. It was Luke warm and the biscuit was extremely salty. So salty that it cut through the chicken and gravy. The gravy was delicious but again only Luke warm. The chicken was seasoned well but could have been a little warmer. Nia, who was our server the last time we were here, stopped by and checked on us. She is one of the best parts of this location. Keep her! Nevertheless, it is a busy and rainy Sunday and I hope that the experience today is not indicative of normal for this location. read more

Pancake Social (PS) was ok. It wasn't a bad expense but my expectations were to high. For starters, the liquor license wasn't renewed yet so they couldn't serve drinks. Typically it wouldn't be a buzz kill but we were emerging for the annual Atlanta snow day and needed something stronger than coffee. There is ample parking. The food was ok. The coffee was terribly weak. The service was amazing and fast but the food didn't match the hype. The party of 4 got a little bit of everything. The pancakes are the star of the show. I'll go bad and get a funky pancake next time read more

Glad to have a Pancake Social over on the west side now! A cute, clean space with plenty of tables outside. read more

Pancake Social - Lemon ricotta pancakes - Pancakes Near Me - Atlanta, Georgia

Service. Waited to be seated & once shown to our table, there might have been some miscommunication who was serving the table. It took about 15min to have a server take our order. Order was simple, cortado & drip coffee. The server who took our order hadn't came to bring us our coffee but I did see her and about three other staffers pointing and looking at different directions of the dining area. The server who took our order then got BZ w/ making coffee, so, I had thought she was making our coffee and didn't mind waiting. Unfortunately, she wasn't making our coffees we ordered but I think she got tagged to serve up the coffee orders. Some time lapsed & another server passed us up & git her attn to ask her about our coffee order & who would take our order as the other server hadn't came back and seemed assigned otherwise. She kindly took our orders & I changed my coffee order from a cortado to a cappuccino & we processed to place the entirety of our order which were two main entrees in addition to the coffees. When our coffees were delivered; I received the precocious order, but, when the secondary server walked by, she immediately noticed it was incorrect & she took the time to replace it. Our food took about 30min & the hostess along w/ our server apologized to the lengthy wait.... I don't believe I will visit this location again. I noticed that there was another location @ Ponce & will give that location a try. But, besides this... if their service is no btr, then, I will not revisit for a third time. I had to put sugar packets in the btm of the table bc it was unbalanced and the 1st server (who came by who took our order that didn't even give us the courtesy to let us know that she was pulled elsewhere & she should have replaced her service w/ another, instead we had to figure it out and wait to ask another server for assistance) did not have a solution for the issue. read more

Service was top notch! Food was even better! Not too crowded at 12pm on a Saturday. Feels like a well kept secret. Quiet and still lively with R&B and neo-soul playing in the background. read more

Delicious food, great service, beautiful ambience. Family friendly environment and easy parking. read more

Pancake Social - Pancakes, cheese eggs. Bacon - Pancakes Near Me - Atlanta, Georgia

Food?! Ehh. Service?! Uhhh. For today's visit, they were much busier than my last. Based on that previous experience, I returned today. If solely based on today's experience, I'd return if someone wanted to go, but it wouldn't be my recommendation. Anytime I see someone more concerned with their phone than the food sitting in the window for ANYone's table, it's a problem. I know the 2-3 tables waiting on that food would likely not appreciate knowing the wait for their chew could've ended several minutes sooner, if only the young lady would've put her phone down and picked up them plates. I ordered the Pancake Plate and my pancakes and bacon were barely warm, which came out several minutes after my partner's salty Biscuits & Gravy. Despite asking for silverware twice, it finally came after the food. When half done with my pancakes, that's when my scrambled eggs with cheese and sausage arrived to the table. See the picture?! Does that look like $1.50 worth of cheese to you? It doesn't to me. But thankfully, they were hot. Knowing they can do better, because they have when I was in a party of seven bs today's party of two, I expected better. But I'll just chop it up as an "off" but busy day. I'd give 2.5 stars, but since that's not an option, 2 it is. Hopefully next time it's better. If not, that time will def be my last. read more

Pancake Social - Scrambled eggs with cheese & pork sausage - Pancakes Near Me - Atlanta, Georgia

10/10 : HIGHLY RECOMMEND . My waitress was Jhona and he was awesome , brought my food out on time , was super helpful when it came to helping me order my food and the establishment was nice and clean and everyone greeted you with a smile :) The food was great. I will most definitely be back & make sure to bring my whole family and recommend this restaurant read more

All of our food came out hot and to perfection! Chef's Kiss to the Westside Paper Location! We've always gone to Ponce since March.....until today. Westside is #1 for us now. Ponce is good. Westside is just where it is. My eggs were scrambled HARD as requested. The link sausages were juicy. The pancakes were fluffy, hot and they tasted so good that I didn't need syrup. The Honey Hot chicken bites were the best part of the meal. And also the chicken tasted the best it has ever tasted. Great way to start November and a great addition to my places to eat when I skate during the summer. read more

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It was super busy and we waited a long time for service but it was worth the wait. The pancakes are delicious here. read more

Pancake Social - Pancakes Near Me - Atlanta, Georgia

Sooo, 2nd time here, I know the food good but I wanted to come back. Not a busy day since it's a holiday and a weekday but nice. First greeted by my server Jonah.... AMAZINGLY WELCOMING! His smile was so pleasing. He set our table up perfectly and explained some key menu items that may interest us. The food was amazing here. Jonah brought our food and it was really well put together. Jonah made sure I had all the fixings and extra items because I'm so picky. Left full, serviced well and happy! Thanks to Jonah! read more

everything was great! The food was delicious! The customer service ! Ambiance was great! The employees great energy! Definitely needs no changes! The music was great! It was chill and nice! read more

Immensely enjoyed the food! We were lucky to have Jonah as our server today. He was very welcoming. I asked for recommendations as this was our first time here. When I mentioned the hot honey chicken sandwich Jonah shared his version (pictured above) which is on a brioche bun with a fried egg. The sandwich comes with a Russian sauce that is a nice addition of sweet with a little kick not too much though. The other sauce for the potatoes was a garlic aioli that I put on the sandwich as well. The pickles are made in house & have bit of sweetness to them. The cucumber salad is very bright and refreshing. I highly recommend giving the sandwich a try you will not be disappointed. I also recommend the restaurant call this "The Jonah"!!! read more

Pancake Social - Amazing sandwich! - Pancakes Near Me - Atlanta, Georgia

I have tried this location three times now and they are always out to something, unlike the Ponce City location. Service is also a bit slow but the food comes out hot and the hot honey chicken bites are amazing and a great portion size for sharing. read more

Got the chicken and waffles. Very nice batter and seasoning. I got it to go, but it was very solid portion wise and flavor. Will be returning. read more

Wide selection of breakfast options, great service, clean atmosphere. Kid-friendly. Seasonal offerings too.

I will begin by saying: I am not from the Atlanta. I met someone at this restaurant for brunch. I would have to say following the GPS; I missed the entrance. The building is supper cute. The ambiance is is nice but the place is really small and cramped. I would not recommend big groups for this restaurant. The staff is very friendly and helpful. The place is really clean. We were sad relatively quickly. The food was not bad, but they were several things that I personally did not like. The pancakes were really thin. I had chicken and biscuits. The chicken was absolutely delicious and so was the gravy. However, the biscuit was grainy. If I remember correctly, the menu said it was a butter, flaky biscuit, but that was not what I receive. Sorry for the half eaten meal picture, but if someone zooms into the picture one can see how grainy that biscuit really was. We were given paper menus that look like they had been swiped many times. I appreciate the fact of the cleanliness, but laminate then or get a different material than paper. After we order, I realized that there was a QR codes for the menu. Maybe this was just me but the menu was not really clear. I understand what they were going for by putting some slang words, but not everybody understands slang words and or other languages. But other than that. I liked the place and I would surely revisit this place. read more

Pancake Social - Chicken, biscuits and gravy. - Pancakes Near Me - Atlanta, Georgia

We really wanted to love this place. It's cute, clean and convenient to our house. The food is good. But the service is really struggling. Each time we've come, we've waited over an hour from being seated to getting our food. And we've been given different excuses each time; oven not working, not enough cooks, not enough servers, etc.. The servers are kind and apologetic, it seems like a management issue. They should be upfront when you enter than you will have an extended wait. And during the wait they should refill water/coffee but they don't. We probably won't be back. read more

I highly recommended my coworkers here because my experience was great. They finally went and had a bad experience, one order didn't have gravy, and there was a charge called catering. My guest and myself never experienced that charge. My experiences at other restaurants have similar charges for larger parties. It was only 2 people read more

Got seated relatively quickly. Waited 15 minutes to order drinks, waiting med 45 minutes to get the drinks, waited 1 hour to get food... The "mimosa" was 75% OJ with approx 2 inches of pulp separated on top Eggs Benedict: hollandaise was crystallized and had a crust on it. Either very old or had sat on the hatch for a WHILE. Honey Chicken bites: so salty I refused to give them to my daughter and also couldn't eat myself Pancake was solid. 1/10 overall. Won't be back unless I have to. The servers literally stood at the service hatch for 5-10 minutes at a time while drinks sat on the bar and instead of actually tending to tables. Maybe that was their "safe space" or they knew everyone in the place was getting frustrated and didn't want to deal with the hassle. read more

Overpriced breakfast food. Inconsistent portions - my nephews omelette was twice as large as mine (ordered the exact same way). The potato fritters were overcooked. Will give this place another try in the distant future because I really want to love it, but I was more than underwhelmed this first visit. read more