I've given this place more chances than they deserve. This will be the last time though. In the past, I've had jeans fixed and liked the outcome of the alterations. Then, last year I had a bridal party chiffon dress altered for my best friend's wedding and was charged $100. It was reasonable for 6 layers of chiffon to be altered and I loved the way it turned out. So this year I went back and had my wedding dress altered. The dress only needed to be hemmed and it was one layer of fabric and two layers of tulle (so not all of it had to be sewn). I was charged $450 for hemming the dress, but was quoted $200 at another place. I desperately wish I had gone back for my dress and had it altered elsewhere but at this point I was deep in the middle of wedding planning chaos. Then, unfortunately, I brought it back to the Palms to have the wedding dress cleaned. My mistake. I was quoted $220 (and an additional $60 if I wanted it boxed), but then was charged $238 when I picked the dress up. This place is robbing people. Please don't make my mistake, get quotes from other dry cleaners. I think you'll be happy that you did. read more