If I could give her zero stars then I would. It will not let me upload in order so they are…read morenumbered. This might be the worst customer service and just service in general that I have ever received. The bride and I both brought our dresses to Laurie. She seemed so sweet. She tells you she can do things that she is clearly not qualified for. Says she has a background in costuming for theatre, which tugs at my heart strings as my oldest has been in theatre for forever. The screenshots tell you all that you need to know so I will be brief. In January the wedding dress was dropped off. She ripped out the back of the brides dress saying she could do everything the bride asked for. Then said the dress was ready for pick up (Aug 2 well passed when a bride should have their dress back from alterations) but when we showed up all the pins were still in it. It hadn't even been hemmed. The back (and butt) were ripped out and a piece of transparent lace was sewn in its place, crooked and bunched in areas. No way to fasten the dress. She had removed the boning. The bride text her after we left asking her to please stop working on the dress and she would come back and pick up. Laurie decided to "put the dress back together" then charge the bride for alterations she didn't do. My dress was supposed to be ready by Aug 1 at the latest (I'm the MOH) I showed up to pick it up and she had only taken in one side of the dress and sewn the seam backwards...it even had pockets and now one was facing backwards! The straps were so short that I could barely get my arms through, and so much more was wrong with it that the list is just too long. She swore she'd fix it and it would be done in a day or two. Nope. She just kept putting me off. I finally text just telling her that I need my dress back. I'm at the point where I've purchased another dress because I had no idea if she would finish it. I no longer have time to get the bride's approval on my dress. The wedding is in 4 days. No apology. No accountability. No compassion. And she's still charging full price for services that she didn't do as agreed upon. Now she says she will be selling our dresses. This woman is not a seamstress. She's a scam artist.

I called Laurie hoping she may be able to help me with a same-day alteration for a wedding dress…read more(bustle) for my best friend. She answered when I called and shared that she was swamped but provided us some great tips on how to do it on our own. My friend had been researching but Laurie shared the best tips. It was exactly what we needed without it being done professionally. If I ever need alterations again, Laurie will be my first call (and referral). Thank you, Laurie!

Best place ever! The employees there are so nice and helpful and they were able to fix my…read moreswimsuit!! They do great dry cleaning also! It's so easy to get to and parking is easy too!! 5 stars

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.

I'm so appreciative of this eco-friendly and natural dry cleaning service. We have been trying to…read moredo our best by eliminating what's wasteful and toxic to our planet, but also keeping in mind a more naturally sensible way to create a lifestyle that supports our needs. I had a wonderful experience here. My favorite faux fur while hooded coat needed all the tender loving care. I had her in Vegas for a weekend for MJ Biz Con. After dinner at Hakkasan we walked into the club and celebrated friend's bdays. I forgot her at the club and a friend was so nice they agreed to bring her with him while he continued his Vegas escapade. He ended up in the strip club of course after after hours and managed to get my coat to my suite before his flight took off. Needless to say, I got her back and was in urgent need of a natural dry cleaning spot. Thanks for much for restoring my favorite coat! Y'all have wonderful people working. Excellent service and customer care.

I can't deny that the quality of the dry cleaning is excellent, and it's comforting to have a local…read moreplace that is chemical-free. The prices are fair, too. My husband brings in all his work shirts. That said, I have now been to this place four times in one month to find an "Out to Lunch" or "Closed Early" sign on the door during their posted business hours. Today I drove 10 minutes out of the way just to find they would not be back for another half hour. It's very unprofessional. I realize that people need to eat lunch, but please post lunch hours on your door and website, or stick with a consistent lunch hour (I arrived at 1:45 today because that was the time their lunch ended the last time.) It's incredible frustrating. I strongly suggest calling before coming in to make sure they're open, especially if you have to make a drive. Edited to add: I have terrible luck with this place. I just went to pick up something, and was told to come back at 4:30. Apparently their deliveries don't come in until after 4pm. I guess they don't do the cleaning on-site. To be fair, it does say "After 4pm" on the receipt, but I was NOT told that by employee when I dropped off. So once again, a wasted drive over here. So keep in mind-- when they give you a date your items will be ready, they mean after 4pm on that day.

I took Shannon's three hours intro to sewing class @ Chimera Arts Makerspace on Sat Oct 25, 2025…read more She is a great instructor departing years of training and experience as a seamstress. Her demeaner and the step-by-step guidance on equipment, materials, planning, and executing was exceptional. I recommend this instructor if you have a desire to learn from a professional seamstress.

Shannon was awesome, totally recommend!…read more Found myself in a pinch less than 2 weeks ago where I needed to get some years embroidered on a members only jacket that arrived late in the mail for a Xmas gift. After calling 5 seamstress companies and turned away each time the last referred me to Shannon. Shannon was immediately responsive and met her that same morning to drop off the jacket. She was able to turn it around in less than 5 days! My nephew loves his new jacket and so happy that the years made it on the sleeve. Thank you Shannon! Looking forward to working with you in the future on a new project.

I used Trinity several times now for alterations and having pants hemmed. The work has always been…read morecompleted on time and very professionally. She's great at offering creative ways to get the results you want. I highly recommend Aquariuz.

I have taken about a dozen items of clothing (blouses, shirts and pants) to Trinity for…read morealterations. After losing weight, at least one clothing size, I didn't want to buy all new clothes, and the ones I have are good quality. Trinity did a great job on every item, adjusting how she would approach the job based on the fabric, location of pockets, print, etc. I know nothing about sewing so I went with her recommendations and was very pleased with the outcome. Some items required simple hemming, others a more complex combination of alterations, and every item now fits perfectly.

The young man who runs the place is very nice…read more However, the price for hemming a pair of jeans ($35) was just too high. He initially said the price was $30 when I brought the jeans in. When I questioned him about the $5 increase, he said he was actually going to charge me $40 but took money off b/c there was a mixup on getting back to me about when the jeans were done. He said he was going to charge more b/c the seamstress matched the color of the thread on the hem to the stitching already on the jeans. I thought a seamstress would have basic colors available for their work. This wasn't an unusual color of thread. The actual job done was fine but I wasn't pleased with the hiked price and having to keep calling to see when my jeans would be done. I won't be going back.

Jenni rocked the alterations I brought in. All the folks are super friendly. And the two dogs are…read morecuddly and very welcoming too!

It's been weeks since my last review and still no answer, no communication, no update. After…read moreactually being worried about his wellbeing at first, turns out he's been extremely active on Tiktok trying to be an influencer instead. I've been scammed. I do NOT recommend especially if you have something important coming up.

Great prices all around! Elam was super nice and helpful. Completed my alterations in under an…read morehour. His store is in the mall so you can shop around while you wait. He helped me make my slit higher and my dress shorter. All seamless and perfect!

A had a positive experience here despite the other reviews. I had a good conversation about Korea,…read morewhere the owners family is from, she helped me alter my dress and reminded me to bring my shoes. She called with an estimate and I received a complimentary pressing. The cost to have my dress hemmed was a bit expensive at $90 but I talked to my fellow brides maids and they all said they paid about $70 to have theirs done. I know everything in HBG is a bit more expensive so I paid about going rate. Overall I good experience and I would go back if I needed similar services. I'm not sure why others had said negatives.

Damaged Garment…read more Dropped off a brand new sweater and got it back with numerous holes as well as discolored fabric. It looked as if it was washed with dark denim and not dry cleaned. I should have read the reviews since it looks like this may be a somewhat common occurrence. The owners would not take responsibility so therefore we have to move to a different dry cleaner.

I've been holding off on writing this review until I got wedding photos back to show the amazing…read morework Carole put into my gown! I seriously cannot recommend Carole enough! I initially chose a less expensive seamstress for my wedding dress alterations, and unfortunately, the neckline was completely botched and uneven. With my wedding only being 1 month away, this was a huge disappointment and caused an unnecessary additional amount of stress. I brought my dress to Carole, who was recommended by the bridal shop, and she was an absolute pleasure. She fixed the neckline beautifully and, while working on the dress, also noticed that the original bustle had been poorly done and was likely to break. Only 1 button for all that fabric (right where my bottom hits the chair), I mean come on! Carole fixed it beautifully with a French bustle. Before and after photo below. What I appreciate most is that she was willing to take on someone else's work and fix it, even though I had originally passed on her because her quote was higher. After seeing the love and quality she put into my dress, I truly wish I had just gone with her from the beginning! She was professional, knowledgeable, and so so kind. I'm forever grateful she was able to save my wedding dress so I could wear it with no regrets on my special day! I am truly so appreciative of Carole and the work she put into my gown. I will be recommending Carole to all my besties for their gown alterations and I definitely recommend her for yours too!

Carole did an amazing job at putting a lot of love and care into fitting my mother's dress to my…read morewedding day. She worked with my budget and listened to what I wanted and made something I didn't even know what was possible happen. Her studio is very clean and gorgeous. She guided me on how to travel to Mexico with my dress and gave me the confidence to do so. I am so over the moon that I was able to wear my mom's dress for my mom and the rest of my family in Mexico. My mother could not be in the states for my civil ceremony, but with her dress she was as close to my heart as possible. Thank you again Carole.

Windsor Valley laundry wins the sweepstakes for most expensive laundromat I've ever been to / you…read moreliterally need a credit card, not coins: Smallest load : 8.75$ Medium: 9.75$ Large: 16.75$!! If I had not have walked out by single basket of laundry, would've cost me $20 by the time I washed and dried it. Dropping them off at a full service laundry would've been the same money if not less!!! There was an old woman in there near tears. I asked if she was ok. She said "I have no car. This is the closest to me. It's costing me like $40 to do laundry". This is....outrageous... and unacceptable

I was shocked at the cost! 8.50 for normal size washer and a whopping 14.75 for the large washer…read more I feel sorry for the people that can't get to another location.