Great customer service and turnaround time. I have been here a few times to dry clean suits and jackets. The last time I brought a jacket, they noticed there was a missing button and they replaced it for me. I will be coming back and I highly recommend ProClean! read more

Dried cleaned items should be free from wrinkles and steamed properly. This was not the case from ProClean Services. The pictures showed this suit was not steamed properly, the entire inside lining had wrinkles; the shoulder pad area of jacket not steamed properly and now has discoloration, back of slacks also not steamed properly and has discoloration. The fabric of the suit is no longer the same - it looks like a worned out cheap suit. This was a quality suit, not made of cheap material, and has been dried clean professionally in the past and did not look like this. We would not return as I have never had dry cleaning items returned in this condition. read more

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I've been here before to get my overalls hemmed so I came back to have my white Raiders jacket cleaned and an encounter with playing with a puppy during the rainy season. Dropped it off with Alva (hopefully I got her name right), she took care of me and my jacket. I asked if I could pay ahead of time and I was able to which was great so when I picked it up, it sped up the process of retrieving my jacket during my lunch break. Will definitely be back and I recommend Proclean Services. They're not hard to miss on Santa Rosa Avenue, close to Hwy 12 read more

I used this company for a few years very intermittently as I only have me to clean for. But big comforters blankets etc. Was why I tried then had a spring cleaning and found years of clothing I had injury so used to clean personal items to donate most to women's recovery shelters. The last two times my clothing was returned. All not 1 but all my towels came back with permanent stains. Towels are NOT cheap! I also has someone else's clothing mixed with mine. I have no idea what of my own went to whom. My last bill was $90 for 1/2 of a bag that had no heavy items. Again items returned stained and toss able. I refuse to give them another chance. I tipped and showed entire company my support as being a full female run business. It's unfortunate that I was taken advantage of but I have bigger fish to fry. My reviews are honest and with only the intention of maybe saving some customers a bill for poor service. read more

swift & professional, reasonable priced, easy location to access and friendly staff. They even cleaned shoes and neck tie.

Beware taking quality possessions here! I brought two irreplaceable decorative throws to be cleaned. One item which was new, a hand woven Alpaca, required hand washing and the original tag was attached. To my horror, it was returned to me with the fringe tangled and matted impossibly. The nap of the chenille was damaged as well. The second throw was returned with its original 6 inch fringe knotted and literally cut off at various lengths leaving at most 3 inches! When I took the items back in to seek refund for their services and recompense for the damages, I was told that the owner was unavailable. So left contact information, but have received no call date. At this point in time, two weeks later, this company has not contacted me, has made no apology, nor made any offer to cover my loses which are above $500. read more

My ongoing experience with ProClean Services is Entirely a 5 Star Rating Satisfaction!! The Excellent Manager and Incredible Staff Members always provide First Rate Customer Service to customize the cleaning requests and the time of completion. The Dry cleaning and/or full service Laundry cleaning services are delivered with the most Professional Results. The clothes or items are always Clean and Flawlessly Wrinkle Free and Professionally Folded for Ultimate Satisfaction!! Thank you for being the very Best ProClean!!! read more

Proclean always provides excellent services. Ive had them do fixes on sewing my clothes, excellent dry cleaning, fixing stains, and cleaning my bedding. Thank you Proclean! read more

These folks are phenomenal! I had a last-minute formal event to attend and needed to have my tux cleaned and not only did they clean it for a great price. They put a rush on it and had it done the same day! Not only did they get it done the same day but I received a text message telling me that my order was actually ready to be picked up. I'm incredibly picky about my clothes and how they are cleaned and handled. Proclean Services has a new customer for life. read more

The service is fantastic. They are very polite. My clothes are cleaned and pressed to perfection. Prices are outstanding. They will text you that your clothes are ready. This place is fabulous read more

We do quarterly visits to Santa Rosa from Mendocino and this is one of our frequent stops. There are no dry cleaners in our neck of the woods. This place is fine with the 3-month wait, they do good work, and their prices are quite reasonable. read more

Prepared to be amazed. Excellent service from Esther and Janet for an alteration on a dress, that had a lining and double seems. Way beyond my sewing ability! So surprised to have the dress delivered, pressed, and ready to wear. Would highly recommend Esther's service for alterations and the entire team at Pro cleaning. They have clearly exceeded my expectations for their services and at a very reasonable price! Thanks! read more

We took a coverlet from an ANB to he cleaned. It had a gnarled stain from a long term guest. They did a good job. I saw they have a wash dry fold service as well. So I gave that a try the next week. Very conscientious workers, friendly check in and it was clear they aim to please. A very nice surprise. Imagine they can handle pretty much everything. This was the best cleaners and laundry experience ever. Give them a try. read more

I tried using their delivery service. But it kept not getting delivered due to some reason or another so eventually I just picked it up myself. read more

Very well done! Great pricing good service and delivery! I have not sent my silk shirts yet! But great so far!

Wonderful service, customer care has never been this satisfying. new delivery driver art is very humble and caring. professional when he arrived at my home and picked up all my clothings so sweet being that my mobility is not like it used to be its always nice to receive this type of service. Good choice Pro Clean!!!! read more

Honestly - these people care. The work was fast and A++++ Service requested: A+ Value: A+

Can't say enough about this business. First of all, when you walk in you get a feeling of cleanliness and friendliness. The receptionist is knowledgeable and happy.......she obviously likes her job to a point that I felt she was the owner. (but wasn't) I took in an off white bedspread. I wanted it washed. No real stains, just dirty. When I picked it up it was neatly folded in a plastic zip-up container with a handle. I've told every one I know what a great experience I had & hopefully, they'll get more business. Ann A. read more

Dropped off sofa cushion covers. Pointed out a stain. They got it out and the covers look great. Value for service was fabulous. Will definitely be going back for other dry cleaning needs. Staff was very friendly. Win win! read more

My Normal dry cleaner went out of business during covid, so we were looking for new location. I wanted to find a location closer to where we live now as well. I found ProClean through Yelp. I was starting a new job so wanted to get my suit, blazers and a few dress shirts cleaned. The quality and cost is far superior then past locations I have been to. They were able to get some yellowing out of my shirts, and everything was pressed nicely. read more

Don't take you're stuff hear!!! I staying at the court year hotel. My shirt that was very much white when I sent it came back a gray. Looks like they wash and folded all my laundry colors together. I am pissed. read more

ProClean Services - Not a white shirt anymore - Dry Cleaning Near Me - Santa Rosa, California

I purchased a large 8x10 washable rug. It was time for a cleaning. ProClean washed it in what must be a really big washing machine. It came out as new and was neatly packed into a large plastic zip bag. Easy to carry. They quoted a price and ended up being able to do it for less. Don't see that very often. They've got my future business! read more

I asked specifically to get stains out of a quilt I was not going to leave it if they could not do the stain removal they assured me they could charged me for a queen instead of a full and still didn't get the stains out. No restitution offered. read more

Great friendly and accommodating staff. They were kind enough to service my uniform after another dry cleaner totally bombed my dry cleaning. At the last minute. An hour before they closed. But the fellow who answered the call was kind enough to listen and squeeze me in for a dry cleaning and have it done right before they closed. They've also altered my dress pants in the past, and the lady got them done within 2 days without rush service. Reliable and very efficient cleaners tucked right next to the SRJC read more

Great (and friendly) service! They pick up and drop off and their prices are very reasonable. Hard working people always on their feet. Thank you for your work! read more

I was searching for a mender and they did a great job repairing my backpack for $12! Thank you!!

I'm reviewing two of ProClean's services, laundry and move out house-cleaning. We most recently used ProClean when we moved out of a fully furnished rental. Frank and I discussed the job and price, which was entirely reasonable. The team he sent over were fantastic. The three women worked carefully and efficiently. I paid a bit extra for a "deep clean," which included things like pulling the fridge out and cleaning around and behind it, taking everything out of each cabinet, doing a thorough cleaning, and putting it back, etc. The house looked great and I couldn't be happier! We also relied on ProClean for about two months for wash/dry/fold of our laundry after we lost our home in the Tubbs Fire. All of our clothing looked great each time it came back and the price was very reasonable. I recommend ProClean without reservation. Thanks! read more

Great service! Free pick up and delivery all the way to Gualala! Amazing. And they did a great job on my sheepskin car seat covers. Thank you. read more

This is the best dry cleaning place in Santa Rosa. They are always super friendly and polite. Always willing to help to echo many of the reviews on this page they are on time and never have had a problem with my clothes being done. I went to this place completely by accident and I am so glad I did. Highly recommended. read more

DONT USE THIS SERVICE UNLESS YOU LIKE HAVING YOUR CLOTHES RUINED!!! I gave them one star because I had to. I used this service for about six months. In the beginning they were great. As time went on I started receiving my clothes back ruined. It's as if they threw the bright colors in with the darks, whites in with darks or even reds. My daughters cute bright colored clothes are mostly ruined. Bright pinks, lavenders, and peach colors all now look like grey and weird blue blotches all over them. This began to happen week after week. Veronika the owner would ask that they items be returned so they can "fix" them. This involved bleaching my whites although most of my whites are two colors like white and grey or white and blue. When I received them back they reak of bleach and are yellow tinged and strange colors because of the discolorations like grey and white socks are now brown and dingy yellowy white. Then I noticed I was receiving other people's items. Blankets, towels, sheets, that I was charged for (by the pound). When I returned those items I was told by Veronika that I would receive a credit. Never happened!!! They kept ruining my clothes and started treating me like I was the problem. I actually realized recently I have scrub tops that are missing that I sent to wash. After sending pictures to Veronika of the damage she never once said here's a refund, or a free week, or a discount. Honestly I could ignore the money issue but when they started treating me like I am the issue that's what did it. Buyer Beware!!! read more

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I've been having my cotton button-down shirts starched for 40-years. ProClean did an awful job. I don't even think they washed the shirts before starching. The white shirts were dirty when I picked them up but came out clean after I put them through the wash. The collars were still buttoned so the pressing came out wrong. My new $2000 Italian handmade Brooks Brothers suit came back rumpled with about 6" of lining stitching coming out. They seem like real nice people but I will avoid this shop in the future. read more

Service members if you want your uniforms screwed up to where you won't pass a uniform inspection then go here. I brought my uniform tops in to have patches taken off and sewed on. That's it!!! Just a patch swap, nothing else. Low and behold upon pick up I notice glue is on my uniform by the patches, on all 4 sleeves. I take the tops back in to get it taken off and am told that there is nothing that can be done and that the patches were glued on as well as sewed. Since the owner wasn't in when I went back. I email her explaining what happened. She then tells me that she did not use any glue on my patches (email in in photos) and for me to bring the tops in so she can take a look. I bring the tops in and she then tells me that she used a fabric glue to hold on the patches while she sewed them on. I have her take off the patch and low and behold there is glue residue on my sleeve and under my patch. She then has the odassity to tell me that it was from my old patches (which have no traces of glue on them at all). Now my 2 tops have to be replaced, patches sewn on and altered. The worst part is that this owner won't take accountability for her actions and is trying to give me numerous excuses as to why my uniform is now ruined. Bottom line GLUE should have never been used, even if it was tape glue!! This place is a joke. Service members be very careful taking your items here, I should have known not to go to a tailor shop not on a base or around one. read more

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So happy I found this place--my new go-to cleaning and alteration service! After trying out a couple of so-so (pun intended) places, with very high prices for basic alterations, I was pleasant surprised that I could have the pants of my suit altered (just let out an inch or so) for a really fair price, done perfectly--and in just two days! And talk about service with a smile--these guys deliver great customer service. While I haven't tried their dry cleaning services yet, I see the positive reviews and feel confident they won't disappoint. A bit out of the way, but not hard to find (look for the big guy on the roof next to 101!) Again, ProClean gets my vote. read more

I have brought my boyfriends suit here a couple of times and they are always quick and professional. My dry cleaning is always ready in a few days and it looks great when I get it back. The prices seem a little high compared to other local places, but I am willing to pay a little bit extra for location, cleanliness, and consistent service. read more

The friendliest faces and greetings every time I pick up and drop off here. Everything has been on time and beautifully cleaned.

they are so cost effective that instead of washing my shirts I just have them clean them. I consider this one of my essential luxuries. Also my clothes seem to hold up much better. They could be a little better in addressing spot. On a rare occasion had to have a shirt re-cleaned which they always offered in order to keep their customers satisfied. The staff and owners are great to work with. My landmate used their service to reseal the roof of his R.V. and found them to be very professional read more

I have never paid to have anything washed before so I was walking in here blind. I made a very heavy king size rag quilt and needed it washed and dried several times to create a distressed look. I was helped immediately, told it would be done on Wednesday. Sure enough, it was done when promised and beautifully folded and packaged. Judging by how my comforter turned out, it looks like they truly washed and dried it the 4 times that I requested. I will definitely be back to have it washed there in the future. read more

Did a great job dry cleaning a complicated sweater with leather. Price and turnaround time both very reasonable. Easy parking too.

Great customer service, very friendly. Prices can be hit or miss. $18 to clean and press one suit, but then only $40 to clean a king down comforter? Quality of work is great either way. read more

I am so happy that I found ProClean Services. I live up near Gualala where there are NO dry cleaners...turns out that ProClean does pick up and drop off here (about 1.5 hrs drive from Santa Rosa). It's so above and beyond to make that crazy drive up the coast for their customers! Thank you ProClean you're the best. read more