Had to mail a package and this location is very convenient. I noticed they can make labels, copies,…read morefliers, and help you ship packages at a decent price. They have packing supplies too but you'll be paying for the convenience.

Andrew was alone in the shop due to a coworker's family emergency. I am nowhere near computer…read moreliterate, and needed to fill out, scan, and email forms for my dad's estate. He shepherded me through the process while taking care of everybody else who came In. He remained calm, and very pleasant. I couldn't believe how cost effective this store is. Come by and enjoy a lovely customer service experience.

A good majority of my experiences with The UPS Store in Broad Ripple have been simple yet positive…read more From shipping back AT&T equipment to renting a mailbox, nearly all of my activities have been positive with good customer service, fair pricing, and no hiccups in terms of delivery. The UPS Store is located in the strip center that includes Great Clips, a Thai restaurant, Big Red Liquors, and a few other businesses. The strip center has a handful of vacancies currently, though Tropical Smoothie is getting ready to open up. As is true of nearly every business in Broad Ripple, parking is very territorial here. This strip center has a huge parking lot, however, using it to shop in the Broad Ripple area is not advised as it's considered exclusive to strip center businesses. There's ample accessible parking, though on more than one occasion I've experienced that being violated here without consequence. There are curb cuts at various points along the strip, and the entire retail center is accessible. UPS Store has a single glass door entry. I've returned AT&T equipment more than once here. They know the routine precisely, and they get it done quickly. They always advise holding on to their documents, because they note that AT&T has a history of losing records (no surprise there). I've also shipped labs from this location (medical). Again, they know exactly what to do. They get it done quickly. I rented a mailbox here for a while to go with my charity work. I had zero hiccups the entire time. I just finally stopped as it was an expense I didn't need, but it was convenient and well run. They honor their posted hours, and they're open 7-days a week. Overall, I've been happy with my experiences here.

This store is always amazing they've recently gotten a remodel and the store looks fabulous,I left…read morea bad review maybe a year ago and when I tell you this company has completely turned around,the customer service is excellent the young man with the long hair and glasses is a sweetheart and the younger gentleman with the curls always has a welcoming smile on his face-sincerely a very pleased customer

I have used Freight Station many times over the years and in every case the service has been…read moreoutstanding. They are very polite, assist in packaging and advice for best delivery, and deliver on their promises. I recently shipped a very expensive item and they assisted in the packaging and it arrived on time and in perfect condition. Top people, top service, always courteous and polite, they set the bar. I also love coming in an looking at their antique juke box and made they an offer to sell...but it was not for sale. Darn.

While closing my parents' estate, I wanted to keep a large old painting that they had hanging on…read morethe wall of their home for as long as I can remember. Although not really worth anything monetarily, that painting contained many memories for me. I took it to The Freight Station where they carefully wrapped, packaged, and shipped it to Washington state where I live. I am very happy that it arrived without a flaw and is now hanging in my home!

Horrible customer service. I walked in and they immediately yelled "If you have an Amazon Return we…read morehave no boxes. You'll just have to come back.". I proceeded into the store to get help with faxing a document. The progress was almost $2.20 for one page and you are still charged if your fax doesn't go through.

Ink cartridge issue was resolved thanks the manager He was pleasent pleased with the outcome an…read moreresults i will continue to do business at this location

I had to go to Staples to do a Amazon return the man that waited on me was named Felix and he…read morecouldn't have been nicer you should give him a raise.I have noticed that some people will treat you differently just because you are old he didn't do that and he went out of his way to try and make my life easier and meet very few people who do that anymore

I ordered a new iPhone and it was delivered by UPS requiring a signature. When it was delivered to…read moremy home I was out of town. They ended up taking it to the Staples store in Plainfield, IN on 8/4 at 9:27am and they show the phone picked up at Staples at 4:35 pm by someone that was not me. Staples said they would never give a package out without proper ID but yet they cannot show me proof of who picked it up and who signed for it! It wasn't me! My suspicions is it was employee who knew it was a cell phone and took it! How else would someone come in with the tracking number and my ID to sign for it!

Friendly service, informative and as promised. Dropped off a comforter they were having a special…read moreon them 26$! Completed when promised and placed in a nice storage bag! Comforter looks awesome!!

Started using this place a few months ago and have been extremely impressed. Clothes are always…read moredone on time and very well done. I would highly recommend them.

Go see Maurice here! I went in today to upgrade my iPhone (and for context I haven't done that for…read moreabout 4 years). Decisions don't come easily to me, and Maurice was so helpful and so patient with me. I literally spent 2 hours in the store deciding between models and sizes and phone covers, etc. I can't express enough how patient and understanding he was with my indecisiveness! It was really refreshing to not feel pressured into making a quick decision and he made sure I got the best deal available. The store itself is very open, spacious and clean. They have hand sanitizer and sanitizer wipes available throughout the store, and the staff was all wearing masks. It was a very positive experience for something I usually dread and put off doing!

I had the absolute BEST service here! My phone had stopped being able to make or receive any phone…read morecalls or SMS messages. Because I had a government account for my phone, there wasn't anything they could do without approval. They knew I was leaving on vacation the next day so they worked tirelessly to find someone to approve my account. After several tries they were able to find someone. Unfortunately my problem ended up being with my phone (hardware) but they truly tried all they could. Excellent service by great people!

Came in with my daughter to shop for a nice office chair ($400-500) and a couple file cabinets…read more Arrived at 4:45 on a Sunday (Google had them open until 6:00). Upon trying out a few different chairs and attempting to narrow down what I wanted. I was approached and notified the store was closing in 2 minutes and asked if I needed help. How about this? A. fix your times to align with 98% of similar chain stores and what your google listing shows. B. ask me if I need assistance when I enter your store, instead of being complete ghosts and approaching me ONLY to notify me you guys are closing in 2 minutes... How these places are still in business these days is already a stretch of the imagination. Add in poor customer service and terrible hours, they're just compiling the problem. I'll gladly go elsewhere and spend my money.

I love that Office Depot is open when their competitors are not. I have a spare bedroom that…read moredoubles as a home office. I have always preferred Office Depot to keep my home office well stocked. I entered the store and found clear labels of what each aisle contained which brought me to the exact type of item I was looking for. This was much easier than shopping with their office supplies competitors where many aisles have no labels forcing you to wander around looking. I was looking for desk organization items such as in & out baskets, post it note holders, pencil holders, that type of thing. They had a wide variety of styles and prices to choose from. I didn't need the whole set just one specific item and narrowed it down to two that I wanted. This was good to have a choice and I opted for the more expensive one because it was more sturdy. Too many times I have shopped at a competitor only to walk out empty handed because they didn't have want I wanted. And I don't like for an employee to tell me I can order one online. If you are going to have a brick and mortar store then please stock it because I want what I want when I want it and don't want to wait. Office Depot "gets it" and does exactly that.