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    The UPS Store

    3.5 (46 reviews)
    Open 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Mailbox centers

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    2 months ago

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    10 months ago

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    2 years ago

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    5 months ago

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    10 months ago

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    3 years ago

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    1 year ago

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    11 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    Complete new crew who are amazing from start to finish! Store manager Dee is very kind!

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    5 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    I had the best customer service here. I came in for packing supplies and the employee helped package and label it for me.

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    4 years ago

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    4 years ago

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    4 years ago

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    6 years ago

    Consistently quick service here. Usually under a 10 minute wait. Most of the employees are very friendly and competent.

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    3 years ago

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    5 years ago

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    3 years ago

    A wonderful gal helped me with a beautiful smile at this s location. I will go back t this store knowing what great service I was offered!

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    3 years ago

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    4 years ago

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    5 years ago

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    13 years ago

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    5 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I had a package to mail and the staff was super efficient taking care of my needs.

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (18 reviews)

    As a local Indianapolis business we truly value customer service, which is why we send our monthly…read morenewsletters to be printed at The UPS Store on E. 86th Street. Christina and her wonderful team print, staple and package our newsletters within minutes. Simply send your print-need to them via email, and they will respond with a friendly email confirming your order. The UPS Store also has competitive pricing. We have used other printing services and no other company competes/ We will continue partnering with Christina and her team to have a consistently great produce at an excellent cost.

    I stopped by the UPS store to package and ship my work laptop back to Arkansas. It has been a…read morewhile since I visited a UPS store, so wanted to see if this location down the street from me was worth the time and effort. It turned out it was wonderful and the staff were very helpful and professional. The staff person had me put my laptop on the scale. He explained me the price for the package and shipping and asked me if I wanted additional cost for insurance. I said no. He totaled up the cost of everything for me, including the package, shipping, box, etc. and quoted me the price. I went ahead and paid everything, and told me my laptop would arrive at my location on Tuesday. It was very simple and the staff person was very professional. The quality and value of the service were great. I was in and out of the store in less than 15 minutes. I was very impressed with The UPS store. I will definitely come here again for any packaging and shipping needs I may have in the near future.

    A-1 Gene's Mail Box Service

    A-1 Gene's Mail Box Service

    (2 reviews)

    Beware of A-1 Gene's Mail Box Service. I hired them to replace a damaged mail box at a rental…read moreproperty I own. I talked to Gene via telephone and when given choices of small, medium and large mailboxes decided on the medium size. He said they would be out the next day to replace it. They did come out the next day and replaced the box, but when I drove past the house the same day noticed that the mailbox was not a medium size but a small. I had left them a check to cover a medium mailbox installation. I called Gene and he told me they replaced the box with the same size mailbox but never offered to refund the difference in cost. I requested the difference in cost to be refunded to me. Reluctantly he agreed to do that (just $5.00!) Today I had to stop at the rental for another reason and examined the mailbox more closely. The top of the box was covered with scratches and the door was slightly dented. I call Gene to tell him how unhappy I was with the service and he told me I didn't have to do business with him and hung up. I suspect an inferior box was used because the home was a rental and he did not think I would notice. Wow! This is clearly a dishonest business.

    A-1 Gene's Mail Box Service fixed my mailbox, however, the owner closed my front door behind him…read moreand locked me out of my house. They had to call a locksmith service for me and then took off as soon as they arrived. The locksmith charged me $250. When I called A-1 Gene's Mail Box Service to get the name of the company they called and let them how much I was charged, they didn't even offer to share in the cost even though they were responsible for the lockout.

    The UPS Store

    The UPS Store

    (16 reviews)

    I have gotten documents notarized and it has always been a smooth and efficient process. Love…read morethis store.

    Today Saturday January 4, 2025 Syed was rude, non helpful and has no customer service. I am a…read moreresident for 26 years in this neighborhood. All the staff has always been cordial, helpful and excellent customer service except today. I saw Syed be rude to an elderly lady. And short cut spoken with several customers. As we return items through apps like in my case SHEIN I choose the QR code return feature that states " Use the Return Label/Code to send out returns Estimated refund time: 14-24 business days after your returns pass our quality check No need to print out a label; just show the QR code at your nearest UPS Store. UPS will print the shipping label and ship the package back. Note: This return label can only be used once. " I had to show this to him and ask him literally beg him to please read it because he was telling me I needed to put the items in a box, and I needed to have a printed label attached to the box and he will not mail my items, after he read what I posted above from the website, he went and said that I needed to return on Monday and I said I don't need to return I am here right now. Why do I have to return. He is extremely rude and wanted me to leave the store and return another day. At no time was a route or in Anyway disrespecting him as a matter of fact, I kept asking him to please calm down and listen please because of what he read, I was correct, he then went to deny that he had a nice service to me telling me that he needed me to bring the items in a box with already printed label. He's not a very good listener he doesn't do very well with customer service. He kept saying that he had to close at 3 PM and that he had a lot of work to do and he didn't have enough time to do it all Right now. I feel that he felt under pressure with too much work and that is stressed him out and he was just being nonhelpful and very rude to us. I had to back my own items, and put the label on my package and ensure that he was going to mail it, I also took a picture of my package because now I'm nervous that he's going to purposely sabotage my package. He knows I took his name and he knows I was going to report him. He continued to try to berate me then entire time and I ask him to stop. Very rude. I've never seen him before and I have lived here for 26 years. Please do not have this employee at this store. He is horrible. I also purchased a small bag to put the items inside to send them all together.

    The UPS Store - shipping_centers - Updated May 2026

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