Sondro Glenn was outstanding in helping me with my cell phone situation I had previously visited…read morethe store on Keystone and was misinformed and not understood on what I was trying to do however I went to the 2SPS store and Mr Glenn handled my situation with expertise and gave me instructions on how to handle my situation with my cell.

Go to any other location. I ordered upgrade online, showing phone was available. Had to call to…read morecheck status. No work done, and they didn't have any of those phones available. Wasted day.

I waked into this store hoping to get my mom's phone fixed. The service advisor greeted me asking…read morewhat did I need help with explain everything to him. He looked at the phone and explained to me that the phone was older and was getting ready to go out any day. He then explained other options for a replacement phone that they had and I requested for a senior citizens phone. He told me that he had was only $80 and that he had Store so we went with that option. He said Phone shipped to me within three business days and to come back into the store to have it set up. I did just that. When I returned, (three days later) there were two different service advisors there to assist, unfortunately, they weren't able to assist me with setting up the replacement phone. Two weeks later, I received my bill and the total was over $250 which is not normal and I called a customer representative for AT&T and they explained that my service plan was changed as well as to add additional laundry added to my plan. I didn't authorize a different plan nor did I authorize any additional lines being added.

I took my mother to this location get her bill on auto pay…read more The store is small but personable. They not only sell phones but also service accounts. We were assisted by Aisha, the Customer Advocate. My mother is getting along in years and tends to be very talkative. Aisha was very patient and understanding. We were able to not only get her bill coming out of her account but reduced her bill by an additional 10.00 per month. This location has good customer service.

This is THE BEST computer and phone and more fix it place ever!! I always get such great service…read moreand helpful advice. KALEB is very knowledgeable and gets things done so quickly! It is a pure pleasure to stop by. Kaleb went ABOVE AND BEYOND and gave great customer service... as always. The prices are very reasonable and so worth getting a true resolution to problems. All the peeps at Michigan Road are super polite, patient, and kind. Well done!

This is the second time I have used this chain and both times the service has been reliable and…read morefast. A bonus is you can schedule a drop off time or even request someone to come to you. For this visit I had a pretty easy fix. A charger had broken off in my iPad. The staff members looked at the iPad went to the back area to get a tool and got the pieces out in less then 1 min. It seriously to me longer to get the iPad case off. I would recommend this place to anyone who needs someone to work on their phone or tablet.

Cost has been the best for several years! Convenient locations around the city. Go check it out.read more

From the owner: Switch today & enjoy America's largest 5G network.read more

My rating is for the Comcast store only, not the service. I have been here three times and the…read morestaff has always been knowledgeable, friendly, and responsive. They have helped me quickly with what I needed and I was on my way.

Had original pricing for 2 yrs. for 2 phones. After a few months they increased my prices. Every…read moremonth I've had to live chat to get a credit on my charge card. It's been a horrible experience with them. Now my internet plan was hacked and doubled in price and I'm having to fight with them to restore my original plan. A nightmare daily!!!