Take your print orders elsewhere!! The store associates are incapable of or unwilling to complete…read morebasic Copies and Quick Prints on time and according to specification. I am disappointed in the service I received when picking up print orders placed on June 25, 2021 and August 23, 2021. The order placed on June 25th was not ready when I arrived at the store, even though I called in advance after the order was due to be completed and was told the order was ready for pickup. When I got to the store, the associate had not started the print job. I waited in the store close to 30 minutes then left and came back for the order later that day. The order placed on August 23rd was not ready when I called to check the status of the order two hours after the order was scheduled to be completed. During the call, the manager told me they had issues opening the documents included in the order and offered to waive the cost of the print job. The manager didn't keep his word to waive the charges even after I emailed the stored to notify them that the charges had processed on my credit card. The store may be fine to drop off packages for shipment, but take your print order elsewhere.

Came in about 30 min before closing. Everyone was happy to assist and help me get my package…read moresecured and shipped!

Exceptional I had the best service at this location! I was…read moreshipping baby clothes to my niece in 2 boxes. Latrice recommended it would be more cost effective to put them in one box. She picked out the right size and the transfer was easy! Zabiyah, another employee was very helpful too! They are a great team and an asset to UPS!

another fabulous experience at the UPS store here in Sandy Springs got to see my girl Haven again…read moreand she always hooks me up and makes me smile. This is the best place ever recommended highly and without reservation

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

I stopped in today because I've always tried to support this local business, and Sam is great. But…read moreunfortunately, this experience has changed my mind. Around 4:45 p.m., I went in to mail a simple greeting card to British Columbia, Canada. The employee's first suggestion was to send it via FedEx for more than $70. The process didn't seem correct as she was putting it in a shipping folder, I questioned why and when I asked if I could just mail it with stamps, she told me no. I explained that I had mailed greeting cards internationally with stamps before, including to Australia, and only then did she change her answer to say she didn't know how many stamps it would take. She actually asked me how many stamps I wanted to buy, which left me completely confused. I said I didn't know which is why I came to a mail Center. I want to believe this was simply an honest mistake by someone who hasn't been properly trained. However, it's concerning that a business providing mailing services couldn't determine the correct postage or take a moment to look it up. Had I been an older or more vulnerable customer who didn't know to question a $70 shipping quote for a greeting card, I might have paid it unnecessarily. I left without mailing my card because I no longer had confidence in the advice I was being given. I've been a loyal customer because I wanted to support a local business, but after today's experience, I'll be taking my business elsewhere. I hope the owner sees this as an opportunity to better train staff so future customers receive accurate information and don't leave feeling as frustrated as I did. I returned home and did an online search to discover that all I need is USPS Global Forever stamps (costing $1.75).

Great place, great people. Best service possible. Can't go wrong, always a pleasure dropping…read moresomething off here.

Definitely 5 stars with every encounter I've had…read more The office people are nice and honest. Pretty painless, easy and fast experience each time. There was even one time where they didn't open when the hours stayed they will do I had to call ahead and mentioned this to the guy and he actually owned up and said it was him who was supposed to open but wasn't able to on time. Wow, such accountability and honesty! Absolutely love that!! When you have staff members like this, there nothing they could ever do wrong in my eyes!

I went to Mail Center to be fingerprinted for a volunteer position. The gentleman who helped me…read morewas friendly and professional. He was great, and process was fast and easy. Thank you, Mail Center!

The customer service is dry. Usually only two people working yet able to keep the line moving…read more This location has a USPS Drop which can be convenient, as some other locations I've been to does not. The Amazon returns takes up most of the employees time. A minimal offering of mailboxes & retail product.

Just ran into a disrespectful racist customer representative that not only didn't say any…read moregreetings, went away when I was waiting for her, and didn't come to fix their printer when I respectfully asked for help a couple of times.

Victor provided a seamless customer service experience for me. Thank you for that and I will…read morerecommend his services for future projects.

Personable and professional. Quick service and knowledgable of best method to ship. Have used him…read morefor notary service as well.

Booked an appointment for passport photo and was told the manager won't be in till later. I suppose…read moreit's too difficult for a regular employee to take a photo. Wasted my time even with an appointment booked.

Zero star! Dropped of a shipment to be packed and shipped…read moreTuesday. We did the tracking and label just created. Went there FRIDAY and the shipment is NOT PACKED. HORRIBLE PLACE TO SHIP!

If you are not able to deliver packages then why are you in the business of package delivery?…read more I just left this store at approximately 9:10AM on April 25, 2026 empty-handed despite my package being no more than a foot away from me. This package which I paid to pickup at an access point has been delayed MULTIPLE times for UNKNOWN reasons. Yesterday I was called by this access point at 11:00AM on Friday, April 24, 2026. So I checked to see if this package was there and oddly according to ups.com at 9:44AM the package was delivered to this access point and magically at 10:12AM the package was in their possession AND there was a request to change delivery (FYI: not by me). The person working there is beyond rude and condescending and for some reason was super suspicious of my picking up the package. Because the metropolitan area is full of Crystal Pendergrass-es out stealing other Crystal Pendergrass' jelly beans. After she deemed my driver's license to be real, she was unable to scan the package because despite it being there for LESS THAN 24 HOURS it was marked to be returned. So I am still package-less thanks to a perfect display of incompetence.

Great customer service and support! It's a pleasure to work with them! They are very good at…read morehelping find solutions to whatever is needed.

Found Fetch Trucks when we needed to accelerate our moving schedule and I had to quickly find a…read moretruck for the weekend. I found the service, price, and availability great! It took about a week for my insurance to be refunded. My suggestion would be for them to create mobile apps and quit relying on mobile websites. The interface and the integration with the camera and GPS opportunities would be so much better; I found the image taking feature very clunky. I would definitely use them again.

**updated** Gas is…read morenot included anymore and the system they have that registers the level stinks. I was surprised to find out they now charge for gas and when I was filing it up it takes 10 min to "register" so I filled up the truck and returned it and today they said it was only 81% full, I have a picture of it over full. I really loved using them and now it's not a deal anymore. Back to u-haul for me. The convenience is good. But after gas and costs of vans etc it's not a deal anymore. Oh well Need a truck? Need it fast, when I want it and for a great price? Well, this is the place! I found this gem online after multiple google searches (they need to pay to have google provide optimization for their site so it's easier to find). Like us all we have used uhaul and Penske or our friends trucks to move stuff when needed...all of the latter aren't always affordable or available. Now enter the metro ATL market Fetch Truck. Does the name sound like it's missing an "a"? Yeah I agree Fetch-a-Truck just rolls off the tongue better. Well, enough with that down to the nitty gritty. Their mobile site is good and will show you the trucks available closest to you via a zip code search. Luckily I have one near me, close to downtown Roswell. I had called and spoken to one of the owners to find some more detail and he was very helpful, pick your time and pick it up at their location with your phone, no person behind a desk to deal with etc. Finally, convenience! You reserve the truck via mobile or website (be sure to login or register since it will keep track of all your rentals) and it will send you a text confirming everything along with the details on location, time and how to unlock the vehicle. They definitely spent some money on the mobile app, it's great. It unlocks the truck, lets you take pictures of the truck before you leave and shows you current rental time and miles used All trucks have gas included and they allow you a # of miles for the rental duration, my case it's 50 miles a rental if it's for 1 hour or 1 day! Pick up truck is $10/hr which is way less than Home Depot/Lowes and even uhaul, all of which you need to pay miles, gas or both. Upon return you just use the text message to link you to their site and take pictures (for liability purposes) of the truck and lock the vehicle. How easy and perfect is that!!! The only reason I was hesitant on writing this is that the more it gets known the less I will be able to snag a vehicle when I need it. I have multiple rental properties and this is very convenient for me. I hope they really take off, it's a great concept with new nice trucks and good locations. I have used them three times in the last couple months! Check in for $15 off your first rental! Enjoy!