Exceptional I had the best service at this location! I was…read moreshipping baby clothes to my niece in 2 boxes. Latrice recommended it would be more cost effective to put them in one box. She picked out the right size and the transfer was easy! Zabiyah, another employee was very helpful too! They are a great team and an asset to UPS!

another fabulous experience at the UPS store here in Sandy Springs got to see my girl Haven again…read moreand she always hooks me up and makes me smile. This is the best place ever recommended highly and without reservation

I'm pleased to say that the store has made some positive changes, not only to the inside design of…read morethe store but also the employees. In the past, I've had issues with quality & fair service. I am so pleased to report that my past two visits have been pleasurable and great customer service. They helped me out by printing a label for me from my Amazon return and packaged up everything nicely, which was very helpful since I had to rush to work. Thanks for bringing good service back again!

Extremely nice and helpful every time I've been in. Service was quick and efficient.read more

This UPS Store is one of the best in Atlanta. Brandon is amazing! He helped us again. Best service…read moreand patients is hard to see these days. Brandon is consistent with both because he cares. Thank you Brandon! Chef Boyan

Nice staff, fast and efficient. My go to UPS store. Near Kroger and a liquor store! What's not to…read morelike?

I am surprised to see all the one star reviews, my experience working with NTG has been great. I…read morework for a shower door manufacturing company, and we have been importing containers now for about 5 years, working with many different brokers during that time span. We recently hired NTG to help us truck a container from the port of Los Angeles, CA to one of our warehouse locations in Orange County. CA. Our container was available for pickup on the Friday going into Easter weekend, and NTG (specifically working with Joseph Fiorello out of Charleston, SC) was able to secure a pickup appointment with the terminal, store our container over the holiday weekend, and deliver to us on time the following Monday with no issues. The driver was about 20 minutes early, and our parking lot can be difficult to back up 40' containers as this location has no loading dock, but the driver was able to skillfully position the container right where we needed it to be for our live unload. The rates we received were competitive, especially considering the holiday weekend and the congestion issues we have seen over the past few years in LA/LB ports. Also, Joey would make it a point to reach out and discuss all the rates ahead of time anyways, so no surprises when our invoices arrive. Overall my experience with them has been smooth, definitely recommend!

Very unprofessional service!!! They failed to make the delivery and then increased the quote by…read morealmost 250% at the last minute. I understand fuel costs have gone up, but raising the rate that much the day before LFD felt like we were being forced to either accept it or leave it. And they actually didn't look for another carrier so we had to pay storage. We kept providing updates on the LFD, but they did not seem to care. They do not care about your money or your customers. Such a horrible company!! Overall, a very frustrating experience. Stay away.

Walked in with a package to return and whole assisting one customer, Greg immediately asked how he…read morecould be of assistance. I informed him I had a labeled box and was ready to do my return, and he immediately noticed that the label that I had was not the return label. I then searched for the appropriate label, which thankfully was a QR code and I wasn't certain if it would work. He then informed that if it didn't work, we would just generate another one. The staff was attentive, warm, friendly and showed up like they love their job, their store and the company they work for. Kudos team job well done. I haven't seen this type of enthusiasm to work in a long time and it is well appreciated and does not go unnoticed. Well done

I just want to say that over the past few months I have found that this FedEx office has given me…read moreoutstanding performance and confidence when it comes to sending packages. Everyone is very nice very patient and knows the answer to every question I've ever asked about how I need to package returns, time for delivery etc. The manager needs to be commended for running such a tight ship. This is real team work and an example to other businesses how to operate and interact with the consumer public. I'll keep going there until something changes but right now I come here for everything, including copies, signs and business cards etc keep up the good works guys

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

Super excited. Just found out about this place. Great to have another option other than the UPS…read morestore or the post office to ship and mail things and also receive mail and packages. Much easier to avoid package theft.. They do other business services too. Super friendly staff excited to have them in the neighborhood.

Nate Harper 1 review…read moreI was looking for a place to make some quality color prints of some pics on my phone. I saw this place, Red Trinity on Flat Shoals. I wasn't familiar with them, but I was of the area. When I walked in everything looked new and fresh. I was ... More

This place is awesome sauce mr. vic and his wife ms nia Are…read morevery nice I went in on 12/18/18 to get a few gifts wrapped and ms nia called me and said can you come back the next day which was 12/19/18 she told me she didn't want to rush wrapping my gifts for my girlfriend and I said that's fine so when I return the following day I'm so happy I waited ms nia did a beautiful job of wrapping my gifts I thank her and her husband for the wonderful experience thank you both.

Excellent and fast service, if you want real customers satisfaction, you can go here and feel like…read moreyou are a rock start. Naina and Vic are wonderful! Thanks!

Edit: Just picked up my package today, over a week past when I was supposed to get it for a 50th…read morebirthday celebration. This was a gift of Blantons bourbon (which is hard to find and I had to special order) with two engraved Glencairn glasses, as well as the bourbon bottle engraved. UPS found a way to break one of the engraved glasses . I am absolutely over this entire experience. And bc of the foul mood I was already in walking into the store, I had no issue matching the shit energy of the person there who gave me my package. I hate even saying that but I've just had it. UPS: you failed miserably in this entire process. Two chances I gave to correct the issue and both times with no customer service. This is a formal grievance against UPS and the complete failure of customer service associated with the company, including the inconvenience of this particular location. I paid 2 day air shipping for an item I needed prior to the weekend. Order was processed and sent out on Tuesday for an arrival of Thursday. The package required a signature so I needed someone to be home. Time frame given was 12:30 - 4:30. During the day Thursday, I get a notification that my package was delayed and would be delivered Friday. I did not have someone to be at home for that day so I rerouted (and paid an additional $6 on top of the $48 expedited shipping charges) to a local access point so I could get my package Saturday morning. I called UPS and found out that the local access point wouldn't receive the package until Tuesday! I asked for a Supervisor and he did not assist me and tried to blame the company shipping the item. So, nothing was done to resolve my issue of needing the package by the weekend for an event. I work in Johns Creek but live close to this access point so I figured I'd leave work early to get here and pick up my package (deadline for it is 6/4). I got here at 6:02PM, rushing, and they were closed. So this is ANOTHER DAY of waiting to get a package and clearly can't get access to bc I can't make it here within an hour from leaving work, and this location does not stay open a minute past their closing time. Overall, epic fail. It is insanely rare I write a bad review but even with the customer service being nice, there was still no resolution other than "you'll have to get the package on Sunday". I have not been this pissed off in a very long time. There should've been a refund and an effort to get the package to me in the time frame I requested. And as I sit here in front of this access point writing this review and on the phone with UPS filing a complaint, I have seen 5 other people walk up and realize they were closed. ADJUST YOUR BUSINESS HOURS.

I just left the store - the young lady that waited on me was extremely rude and condescending. I…read morewished I had looked at her name tag so the owner (who I think I saw in the store) would be aware. She greeted me so abruptly and condescendingly I almost walked out and went to FedEx. I thanked her and she didn't even acknowledge me. This young woman had an extremely poor attitude and what seemed to be contempt for her job and customers- very poor reflection on the business.