Purchased an aluminum trellis from Pacific Builders over 25 years ago. Trellis recently developed some leaking around the aluminum header attached to the house, leaving some rust stains. Contacted Pacific Builders, who came out, inspected and determined that the header was failing. A portion was still covered under warranty! Pacific Builders was able to remove and replace the header vs tearing down and completely replacing the trellis. I contacted several other companies for bids. No other company was willing or able to do a repair. They said the only way was to tear out and install a new trellis. This company is awesome. They really stand behind their products. Dave the owner ensures quality workmanship, integrity and professionalism are provided. Pacific Builders is a leader in trellis installation and maintenance. I highly recommend Pacific Builders. read more

The project has now been completed and the final inspection passed. one thing of note, the Project manager requested payment prior to the final inspection completion...I chose to wait until after the inspection passed before making the final payment, which I belive is a reasonable step for any homeowner. The remaining issues from my original review were eventually addressed and resolved, and the patio cover turned out nicely. The design with the single pole is exactly what we wanted. Overall, the finished product looks good and the project is complete. As I menitoend in my original review - I belive in shareing both the postive and negative as allot of money is being spent on these projects and this information will allow others to make informed decisions. read more

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Dave , Everything you have said is a blatant lie! You know it and so do I ! This issue went on for years. I was ignored. Phone call never returned your poor secretary Kay was very kind but even she was at a loss. The siding was put up faulty. You did come back a year after the original job to fix under the front porch to match the new siding? But this other mess and your customer service is something to be desired. You were terrible to work with and then demand money ... I just want to warn others beware it's not the same company you used with Rick ! What could improve The owner! The secretary Kay excellent. Linsey, fantastic! Dave, don't believe! read more

I am so glad I found this company. Having so many flawed business relationships with some of our landscapers, I almost thought that was the norm until Pacific Builders. They exceeded our expectations while also setting a new standard for professionalism and customer service. Dave the owner and his crew were knowledgeable, punctual, and most importantly respectful. I want to start off by saying how wonderful Dave is. He is very personable and genuine. He was a great advocate for us and has really great ideas and suggestions. We have the same eye when it came to color scheme for the patio to match our backyard. We went with the beautiful Apollo patio and do not regret it one bit. We felt very lucky and honored to have Ralph work on our patio, he's a perfectionist and we couldn't have asked for anyone better. If anyone needs a patio and looking for top notch quality, I would definitely recommend Pacific Builders. Not only was our finish breath taking but they left our yard cleaner than what it was. I will be having high expectations when working with any other contractors because Pacific Builders set the bar high. read more

Pacific Builders - Apollo, black frames, 6 recessed lights, and gray louvres. - General Contractors Near Me - Sacramento, California

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Pacific Builders It's been a year since Dave and his talented team at Pacific Builders transformed my backyard, and the construction is timeless--it truly gives a sense of home. Dave is the kind of owner who stands by his word and treats his customers like family. He stayed in constant communication, ensuring everything met my expectations. With a project of this size, that level of communication made all the difference. They built a pergola, a beautiful concrete patio, a fire pit with sitting walls, and enclosed my back patio into a sunroom, which has become my family office surrounded by a beautiful garden of trees, water features, and tropical plants. By any standards, this was a large and complicated home improvement project--and Dave and his crew walked me through every step, from design to permitting to the detailed finishing touches, making sure I felt comfortable and informed throughout the process. A year later, the results are still beyond anything I imagined. The pergola is sturdy and stunning, the concrete has maintained its beautiful color and design, and the sunroom has become my favorite garden retreat. The fire pit and sitting walls have turned the space into a natural gathering spot, where neighbors and friends have spent countless hours enjoying it. Pacific Builders brought great vision, meticulous craftsmanship, and dedication to my dream backyard. This transformation inspired me to start a new part-time career in gardening, completely changing my perspective on how a well-built garden sanctuary can enrich your life--creating a sanctuary, fostering community, and bringing a deeper sense of joy and fulfillment. read more

We love our sunroom done by Pacific Builders. Great service and good quality from this company. Dave (owner) is very friendly and honest man. It was easy to make business with Dave. Jim and Kyle did a great job. Our sunroom is one of our favorite room in our house. We spend most of the day in our sunroom and enjoy our beautiful backyard. Now I don't have to worry about insect and bugs from outside. Love my sunroom! read more

ABSOLUTELY AMAZING PRODUCT AND UNBELIEVABLE CUSTOMER SERVICE!!!! I don't even know where to begin...and I could go on and on about this company and it's owner. I'm going to keep it short and sweet...I think!! The OWNER, David MCKEEHEN is one of thee most wonderful people I have ever met!! His kindness, professionalism and extensive attention to detail is mainly what sold me from day one. I'm usually a bit leary when I allow someone into my home to discuss a project, and I've had MANY this year! With David, I always felt I was opening the door for a brother or a friend. I sincerely believe we will have many dealings in the future as I'm extremely pleased with how my new patio turned out and I'm planning to add more structures in the next few years. Although I initially signed up for a particular pergola, I took my prerogative to change my mind and David was nonetheless understanding and accommodating! I was shown many options and I needed help in deciding. David was patient and explained everything in detail so I could make the best choice for my needs and desires. I'm excited to add pictures at a later date. My patio is UNIQUE AND GORGEOUS...I hate to do it an injustice by debuting it without my completed landscaping. That will be happening this summer and I will follow up with some gorgeous pictures at a later date. Just PLEASE REST ASSURED that if I was pleased (and I'm pretty picky) you will also most certainly be pleased. The integrity of this company, it's owner and all of it's employees stand second to none in my book. It's extremely obvious that this company strives to do it's utmost best to leave knowing their customers are happy!! A HUGE THANK YOU TO JIM ALSO...he paid great attention to detail and made sure everything was to spec before anything moved forward. I greatly appreciate that!! He gave me % confidence that the company and I were on the same page about all the details!! David and your family of employees, from office to field, THANK YOU for providing me with one of thee best experiences in this purchase for my home! I'm going to be the envy of EVERYONE thanks to you!!!!! MY HEART IS HAPPY!!!! A MILLION THANK YOUS FOR EVERYTHING!!! read more

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We are super impressed by the quality of our new sunroom. Kyle and Matt went above and beyond to get our addition exactly what I wanted. This is the second project we have purchased from PB and highly recommend their products and services. read more

Pacific Builders - New sunroom addition. - General Contractors Near Me - Sacramento, California

We were looking to redo our backyard and were thinking about putting in a new covered deck so we reached out to a few companies. Pacific Builders was the only company to come out in person to evaluate our yard before giving us a quote. Dave came out to the house and brought his binder and portfolio to show us our options. Dave is one of the main reasons we decided to go with Pacific Builders, but more on Dave later. We decided to do a stamped-concrete patio, instead of a deck, and then add an patio cover with a few ceiling fans and a skylight. We started this in mid-summer so we knew we'd have to wait for a bit since Pacific Builders had to order the supplies and line up the contractors. Throughout this whole process, Dave, was always available if we had questions Orin wanted to tweak our design. Our permits held us up a little bit, but once everything was approved, they got to work. The concrete was poured and stamped first and they did a super job. Then a few weeks later the cover went up in 1 day and a half. We are so happy with our covered patio and how well it was done. We even had Dave come over once it was done to take a look at it. We would highly recommend Pacific Builders. One thing Dave told us is that they may not be the right company for us, depending on what we want. I appreciated his honesty and that he never gave us a hard sell or used hardball tactics to get us to go with them. We were given choices at every step of the way. I wouldn't hesitate to call them up again in the future if we want more work done in the yard. read more

A very professional and knowledgeable company. Quality Patio covers and great customer service. Will definitely use them again and again.

Dave, the owner, is fantastic to work with! He is honest and thinks of things from our position to help make the best decisions. He really made us feel like family! He was always communicating during the process and gave us any updates if there were delays due to weather or COVID. I really appreciated being kept in the loop about our project, especially when you hear so many home renovation horror stories. He is very detailed oriented and makes sure that his entire team is professional and does cut corners. We trusted Dave with the overall design of all 4 of our structures for our back patio/car port. I'm so glad we did because he brought our vision to life! Now we can enjoy our backyard with so much more shade during the hot summer months and look forward to using it the rest of the year!! We also look forward to working on other home projects with Pacific Builders. read more

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Just had a new patio cover put in. Easy to work with. Beautiful work & we were very impressed with how meticulous they were. Highly recommend read more

Pacific Builders were great to work with. It was fantastic to have a project coordinator to organize all of the pieces to the project and we loved having the project be one piece divided into sections. They sent a group to do our concrete work, then once that portion of the project was complete they sent the guys over to build our stunning patio cover. They sent someone to install beautiful sunshades which is one of our favorite features! They had electricians come and they installed outlets where we wanted them and also put in our beautiful outdoor patio fan. Everyone they sent to do specific jobs were outstanding to work with. We were given a lot of choices and got to customize each part of the project to our liking. I'm a very creative person and this was by far my favorite piece to the puzzle. Our new patio is the farthest thing from boring/standard. It reflects my style and turned out to be one of the most usable gorgeous spaces our home has to offer! Happy to recommend Pacific Builders, and happy to be a part of their family! I feel as though I am a particular person and as hard as it is to admit I am fairly hard to please. These guys did not disappoint! read more

Pacific Builders - Before - General Contractors Near Me - Sacramento, California

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Pacific Builders is an improvement company specializing in patio covers, sunrooms and home window installations with 76 years in the industry. Their expertise exceeds any other company in the business, by far. read more

Pacific builders constructed a patio cover for a swim spa. It is a large structure. Dave came over and asked what we needed and gave us some ideas. The deposit was give to start the work. The start date was set the deep footings were put in and construction was started ,due to covid-19 there was a 2 week delay for the materials. Dave kept me informed about the materials and why it was delayed, when the materials were ready the was set and the crew completed the job in a few days. The electrician Jeff Cooper installed the electrical and did a great job. I hate doing construction projects at me house because of the horror stories I hear and read about. Pacific builders is an honest company and Dave puts himself in the customers position and treats people like he would like to be treated. Pacific builders is highly recommend. read more

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Quality control is horrible. Work crew needed to return at least three times to finish sealing the roof properly, and every time they would fail to show up on the scheduled date. The project that was promised to take one to two days actually took more than eight days of me sitting around waiting for them to show up. read more

Tommy and the Pacific Builders team were able to bring my vision to life better than I could have hoped for. Match my existing patio and put a beautiful cover over it. Would use and refer them again any day! Very professional and quick. read more

Recently hired Pacific Builders for a backyard patio cover. Max E. assisted us with the various possible build options to fit our needs and our budget. He was very knowledgeable about the various options and provided details to make sure we knew what to expect. He was very flexible with our availability and was more than happy to discuss options at our home or at the store. We did visit the store to view various builds on display. Max worked quickly with us to ensure the best deal before price increases due to overseas issues and shipping days. Jim N. came out to the house to make sure the measurements were accurate and obtained the building permit. The installers were very professional and got the job done quickly and made sure we were happy with the final build. We love our new patio cover! Thank you Max, Jim, the whole installation team and Pacific Builders read more

Pacific Builders - Completed patio cover with fan and separate light switch on right post for future light strings - General Contractors Near Me - Sacramento, California

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Terrible customer service. Had an appointment for an estimate at 10:30am. Get a text at 10:27am that another technician from the original guy is on his way and will be there in 30 minutes. Needless to say by 12 pm with no contact I left for another appointment. read more

I am very happy with the work performed by Pacific Builders in replacing my patio cover. Dave communicated often and visited the worksite frequently. The entire team was responsive and professional. read more

My experience with Pacific Builders has been a very good one.....my new patio is very nice! The problems were corrected in a timely manner. Mr. Degen and his staff have always been professional with my project and concerns. I would recommend Pacific Builders. A Note: it has been over a year now since Pacific Builders installed our patio cover. It is wonderful! I just want to emphasize that the quality and workmanship of their product is well-worth the price! Happy Fall Everyone!!! read more

All of my comments are based on what I saw during this one project. I seriously hope that what I saw is not typical of the workmanship of Pacific Builders. Truly, I pray it is not. Things that seem to need improvement 1. They do not seem to have any kind of quality assurance program in place 2. They have no checklist to verify everything is finished and finished correctly. 3. Many of their subcontractors are paid by the job, so they have a tendency to rush and just get in and get out as fast as possible. This system does not seem to be conducive to getting quality work. And based on the workmanship that I saw, their main concern did not appear to be quality, but rather expediency. If I were to do it again, these are the things I think I should have had them spell out in the contract. This applies not only to Pacific Builders but any home construction project. 1. Have them identify how they are going to run power to your sunroom or patio prior to construction. 2. Have the contract clearly state the tolerances for the construction, and have some ways to enforce it if the tolerances are not met. 3. Have in the contract what should happen if they do not place electrical outlets (or something else) as shown on the plans. 2 Stars Cody - Lead Installer and although I very disappointed with his work, he is a very nice guy. Some of the many reasons that I give him only 2 stars · Initial bottom rail was 1.75 inches off. In other words instead of being 16 feet it was 15 feet, 10 and a quarter inches. If fact Jim had him pull up the bottom rail and do it again. It makes me wonder however, why I had to point it out. How come neither Cody, nor Jim noticed it was off? · When replacing the rail, Cody did not seem to know about checking if the room was square by measuring it from corner to corner. (see https://www.wikihow.com/Square-a-Roomif you want to learn for yourself) · His window installation is the worst that I have ever seen, yet he seemed unaware that there was even a problem. Basically almost every window sagged in the middle. · Installed a glass sliding door on a sloped patio without any support under the door. This caused the whole door to sag at the bottom. Jim - The foreman and Cody's boss Some of the many reasons that I give him only 2 stars · Never seemed to verify Cody's work. Rather just accepted it as done. · He rarely responded to texts when problems were texted to him. However he appeared to be well versed in how to text about items he thought was important. · When replacing the bottom rails, Jim told me "you can have the floor square or you can have it 16 feet" when I told him that I wanted both Jim told me "I don't have all day". · When I showed him how bad the glass sliding door was, he said the door must be defective. · Both he and Cody replaced the Glass Sliding door with a new one. And they did a good job by adding support under the door this time. I wish they had put that much effort into the first attempt. · As a standard practice, he uses loose washers as shims under the windows to try to level them. · He never did get my windows straight. I actually had to straighten out the windows myself, in order to get them even reasonably straight. When my workmanship is better than the supposedly experienced contractors working on the project, then I have to assume that the contractors lack experience, expertise or both. 3.5 Stars Jeff - Electrician. Once again a very nice guy, as were his workers. Reason that I gave him only 3.5 stars · Not very responsive to phone messages. Left a message for him on Monday. Never returned my call, but did answer when I called him back on Thursday. · Jeff's workers moved circuits in my breaker box without either relabeling them or even telling me that the circuits were moved. It is unnerving when I turn off the circuit breaker to the sunroom and the sunroom power stays on, but my living room lights go off. 4 Stars Dave Owner and Salesman · Like many salesmen, he will put a positive spin on just about any concern that you have. · He has a tendency to deny problems exist, and does not always appear to have the desire or the manpower to address the issues that I brought up. 5 Stars Each of the following people on this job exceeded my expectations. Another Interesting fact, most of them work as hourly employees. · Alan did the sheet rock in the interior of the sunroom and some exterior finish work · Dominic installed the gable windows and fixed some other issues · Ken, the carpenter, did the gable (cricket) on the roof, for the sunroom tie in to the existing roof · Paul installed the French doors · Monte, who detailed our sunroom and worked to get the final approval of the permit In the end, after almost a year, a lot of stress, lost sleep and frustration my sunroom is done. Did it meet my expectations? No it didn't, but the sunroom is okay. It's not the worst sunroom, but a little below my expectations. But they had the opportunity to do so much better. I wish they had. read more

Met someone at a home show at McClellan and scheduled to meet with someone on 8/23/18 at 5:30pm Got a call from Lindsay on Tuesday 8/21/18 at 10:06am to confirm my appointment, but because I work in the basement, I get no phone coverage. Called back and left them a voicemail message on Tuesday night at 7:26pm (the same day) of course I did not expect them to be there to answer the call, but did leave them a message with my name and phone number saying the appointment was not a problem and explained again (I explained it to the person at the home show too) that I do not get calls while I am at work because I work in the basement. No signal! Well, Thursday 8/23/18 came and the appointment time was at 5:30pm, no one showed up, no one called. I called them at 5:44pm to see when they will arrive. Of course, the office was closed, so again, I left a message with my name and phone number where I could be reached to check on where Constantine was and no call backs. Even today Friday 8/24/18 (now 10:10am), still no calls from this company. It appears they either do not check their voicemail message and/or do not give anyone messages. If a company can't even call back, what good is it to do business with them? At this time, I would not recommend them as they appear to not have very good customer service. read more

Worked with Dave and his team at Pacific Builders. Overall the process was quick and easy and our patio cover looks amazing. We receive compliments all the time on how great the patio cover turned out. read more

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Walk away from this company. EXPENSIVE!! First, Max did not show up on the appointment. Got a call one hour later saying he mixed me up with another person (yeah right) and rescheduled. Day wasted!! For a 4 panel sliding door, I was quoted almost 24k!!! If you want to waste money then this is the right company for you. read more

Like so many others I am giving this company one star due to no follow-up and wasting my time. I worked around their schedule and made sure I was home to have a salesman come and provide a quote. He spent two hours taking measurements and explaining what they could or would do. Even after several requests to have a quote provided they have gone silent. If they ever do follow-up with me, then I will update this review based on how they choose to remedy the situation. Don't call these people because they will come out, waste your time, and never get back to you with a bid. Update: got an email stating that they are declining the job. Verbally, by phone, they stated that they are not comfortable with the engineering required for my job. I added two stars because at least they admitted that they won't do the job because they're not comfortable. read more

Customer service is great! Lindsay was my first point of contact, and she was relentless in getting me the information I needed to get me to the point where I could continue on with some work I wanted to do after the patio was complete! Thank you! read more

I called Pacific Builders to give me an estimate on a wet area in the main bathroom with a tub to walk-in shower conversion and the master bath wet area to tile the shower. When the operations manager Dave McKeehen was done writing up the measurements, he told me that he would get back to the office and run the numbers and I would hear back from him in a week. It has been 2 months and I never heard back from him. Very dissatisfied with Dave and Pacific Builders for not following through on getting back to the customer. I thought you were a reputable company. So sad!!! read more

My wife wanted to expand the house versus moving. She told me about Pacific Builders and Dave was very honest and professional. Dave came to the house on a Sunday and explained the whole process to us, and made us feel like we were valuable customers. We are enjoying the sunroom and are very satisfied with the workmanship, the look and the feel of the room. We are thinking about our next 2-3 projects for the house, and definitely have Pacific Builders in mind. read more

Paific Buiders is the worst company I have ever had out to my house They did a lousy job on my windows and then I had them put in a patio Cover it has been a nightmare ever since I now have a new project added to my ever ending list of chores Pacific Builders built me a patio cover that collects dirt and mud and it gets all clogged up. My husband is in a wheel chair so he can't do it I had breast cancer so I can't clean it now it collects mud and dirt and clogs up the drain pipe so when it rains my patio gets wet it is a huge night mare I called the owner Rick and he said too bad he does not care then 2 years later they called me to sell me a gutter guard for it I can't believe they want e to pay for something they caused read more

Had a shade structure installed by pacific builders. I was overall happy with the experience. I like that they use an electrician for the wiring instead of just running conduit up my exterior wall. The price was fair. The installers were quick and efficient. read more

I find it hard to give a 5 star review for any company because it may come off as disingenuous. With that being said Pacific builders needs 10 STARS. These guys went above and beyond for my family and I. The whole process was a big decision for my wife and I. From the beginning we met with Dave who was completely understanding with what are expectations were and what are budget would allow. After lengthy thorough conversations with Dave about design and where he and his company hold their values to providing the best product the market has to offer. There was no pressure from them just courteous check ins. When we decided to move forward they delivered on the time line we discussed and no hold ups or excuses ever delayed any aspect of the job. The crew that came out to do the install (BIG THANKS TO MIKE AND THE CREW) was a top notch very professional group of trade skilled man, that built our beautiful awning as if it were their own. They take a lot of pride in the projects they build and it shows beautifully. I believe PACIFIC BUILDERS is a old school company that keeps an importance on values and knows how to treat their customers. I really want to say thank you to Dave Mckeehen for making this a wonderful experience and always making himself available for any all questions we had. read more

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Very professional! They cleaned up the work area after each workday. Always responded to questions and made sure the finished product was as we had expected. read more

I would not recommend this company. I was told my total bathroom remodel would take about a week. They called late December, about a week before Christmas and said that all the materials were in and could they start Monday, the week before Christmas. I agreed and they ripped out my bathroom on 12-18-17 and I was not able to use my bathroom again until 2-5-18. It was the owner, Dave who called and said everything was in! Well guess what? Not true. It took almost eight weeks to get my floor at that point. Yes it was a special order but I would have graciously waited until February 5th to start the remodel. The whole experience was frustrating and I chose them because they were local and family owned for over 50 years. That was flawed thinking! I could go on but they have wasted enough of my time! Please don't waste yours! read more

I decided I wanted a Patio Cover so I asked around for referrals. I spoke to a guy at Home Depot who actually told me about the team at Pacific Builders! The Electrician, Jeff was great and I even had him back to install an outdoor panel. Not sure why all these negative reviews. Dave was awesome! Since the moment I picked up the phone to call them they have been prompt and timely, friendly and explained everything that was involved. I would definitely recommend Pacific Builders to anyone! read more

There are 26 reviews for this company(please read them all before making a decision), and only 4 come up on the front page. I'm not sure why my review got moved but, I LOVE the Patio/awning this company designed and installed for me. Great to work with, and easy to get ahold of. Next project will be theirs. I did post pictures, it is amazing how much more space we feel like we have just adding this to the backyard! read more

Overall, Pacific Builders builds a quality product which was a patio cover and a separate patio room addition. I was pleased by Dave's suggestion relocating my redwood bench to another location of the yard and the awning placed over my kitchen screen door. They have worked with their subcontractors for over twenty to thirty years. As a few problems arose in the construction, Jim was quick to resolve them as well as Dave following up. Overall, they show respect for the homeowner and will work with a difficult schedule. One has to have patience though, as the job completion took longer than I anticipated. I believe the latter is due to the lack of quality workers within the construction industry plus the back log of the torrential 2017 rainy season. I believe if a homeowner is able to be at home the entire time, the job would have been completed in a more timely manner. read more

I have done business in the past with Pacific builders and I, too, have met the infamous "Dave". Well, Dave is a good guy who has never steered me wrong with anything and I would trust him with any suggestion about my home improvement projects. Also, the owner, Rick Degen is reasonable and responsive. He is a family based businessman who I know that at the end of the day will make everything right! My dual pane window installation was flawless and I appreciated their reasonable price and hard work! When my slider needed maintenance, Dave was out lickety split and applied a lubricant to the door to make it work correctly again, everything with a smile and no charge. Now that's how you run a business! Pacific Builders is a local treasure! You be the judge! read more

I got a patio cover about 2 years ago and it has been leaking ever since I called a few times / finally someone came out but did nothing it still leaks ! I called again and no one ever returns my calls Very poor customer service ; in fact Ron called me and asked me to give a food Facebook review and he would give me an Applebee's gift cerfificate / well Ron I want a non leaking patio cover not a gift certificate do quality work and I'm will write a good review But the work is very sloppy I had to go into the showroom to get my patio cover put on the schedule because they weren't calling me back I should have known and regret it that I went with pacific builders Very poor customer service and quality Reporting them to the contractors board my mistake to go with this company read more

Dave came out and gave me a thorough and professional presentation about pergolas. It was extremely hot that day and we were outside- the heat didn't seem to faze him. He seemed to be totally focused on understanding what I wanted and what worked best for me and my budget. What stands out is that he mentioned that I might want to consider removing my plants from actually touching my house. He explained how the sitting water could damage the foundation of my house. I never knew that and I appreciated it soooo much! I was impressed because that told me something about this mans character and his integrity. Thats huge when doing business with someone. Ultimately, I chose to go a different direction w/my project. When Dave called to follow up with me, I let him know what I decided. He responsed positively and understood my reasons. Then he mentioned that he was replacing his kitchen counters. Thats my next big project..He recommended the company to me that he decided to go with and told my why he liked them. Sure, he's a salesman and has those skills but I wanted everyone to know how he treated me because I think character is extremely important especially when you're spending your hard earned money! read more