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Pacific Ace Hardware

4.4 (150 reviews)
ModerateHardware Stores
Open 8:00 am - 5:00 pm
Updated 2 months ago

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Nice vette 4spd manual
Brian M.

Initially , Most staff were nice and friendly. Cool local ace hardware. Organized, clean. I was about to give rave reviews then I got ignored quite a bit on my return visit. I had to run home and measure since i was buying some 3/4" pipe. I pretty much had to help myself and luckily it worked out. Like the old timer employees were busy socializing with other regulars or themselves. I dropped money here but probably wont return. Dixon hardware was way friendlier

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12 years ago

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11 years ago

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9 years ago

Cool place More expensive then my local home depot but I like coming here when it's my lunch time

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10 years ago

Needed a specific paint color I found online. Store was great at helping me match it and get out the door!

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15 years ago

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12 years ago

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12 years ago

The customer service is great. The employees take their time helping you. So much nicer than the bigger stores!

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11 years ago

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8 years ago

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15 years ago

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14 years ago

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12 years ago

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10 years ago

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12 years ago

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10 years ago

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9 years ago

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11 years ago

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12 years ago

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Page 4 of 4

Ask the Community - Pacific Ace Hardware

Review Highlights - Pacific Ace Hardware

Todd from the Paint Department was very knowledgeable about the product and was extremely helpful.

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Dixon Hardware & Lumber

Dixon Hardware & Lumber

4.1(49 reviews)
11.9 mi
$$

Never realized how amazing this place is tell I got older and had kids and being able to get…read moresomething I need quickly really matters. The customer service is amazing the second you walk through the doors you are greeted and felt welcome. Only down fall is that most of the employees ( mainly the guys ) assume I don't know what I want or what I'm talking about. But I've started to get use to it. The store is clean and finding what I need is easy. The lumber yard is kinda messy but it's whatever. I also have taken equipment in now that they got a new mechanic ( I wouldn't waste my time or money with the last guy that was there I think his name was John) the new guy is amazing and helped fix my mower that the other shop in town thought they "fixed". I think his name is Bryan he is great and when I called for an update the gal in the shop knew who I was and was able to help me immediately with an update that they were waiting on parts. They said it was a 2 week wait and I got mine back in 10 days and fixed correctly have not had a single problem with it. I will definitely be bring my other equipment here.

My dad has been shopping this Ace hardware for over 10 years and we had a bad experience this…read moremorning. We brought in a gallon of paint we purchased a few months ago in the store that has never been open. We brought it in to get shaken up as we have had this store shake previous paints that have not been open and purchased at this store to get shaken up with no problem at all. Today a worker told us he can't shake paint that has left the store. Why all of a sudden after all the previous times there was no problem getting paint shaken and now the older man says no he can't do it. Poor customer service from one employee doesn't seem right. We have never seen this employee working in the store before but he's definitely not a very pleasant guy. He's the reason why small independent stores lose business.

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Dixon Hardware & Lumber
Dixon Hardware & Lumber
Dixon Hardware & Lumber

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The Home Depot

The Home Depot

2.9(183 reviews)
2.9 mi
$$

Good luck Getting someone to help you. They don't even pick up the phone…read more I asked 3 people for help and no one came. I asked to speak to the manager and apparently they were too busy to talk to me too. Lowe's is right across the freeway. I'm headed there now. Reply to Home Depot team: I have lived in the area almost 20 years. This store used to be great. But no more. I would rather drive to the Woodland Store 26 miles away (I live 10 away from Vacaville) than go back to this Vacaville store. You really need to send someone to Vaca to kick some a$$.

Nobody to go help in the tools section…read more I walked around the section for about 10 minutes. I then left and went to another department and asked for a person to be called to help me in the grinder section on aisle 17. I heard the announcement loud and clear across the store PA I wait another 10 minutes and ask another department again. I hear a clear request for help on aisle 17 with grinders . I did have a gentleman announce himself as Manuel to. Please call him Manny. He was not dressed in any kind of insignia as being a Home Depot employee he said that he would absolutely help me when he saw I was looking at grinders. He shouted to another gentleman who was a distributor for another type of grinder. This person was trying to help me, but he didn't know the Dewalt grinder system, and didn't know if there was a tool that would help me take the wheels on and off again no help whatsoever from the store. Finally I approached self check out. I asked one of the ladies to please call me the manager. A gentleman who said he was one of the store managers named 'Red' came and identified himself as one of the store managers. He said he wasn't sure why nobody came up and that was too bad that happened. I ask who the GM of the store was and I was told his name Brian . But I was also told he was too busy walking around the store looking at inventory to deal with customers who are not being helped. Clearly they have lots of managers, but none of them managing. I definitely would avoid this Home Depot. It was just so conveniently located off the freeway on my way to Sacramento that I thought I would grab something I needed. What a mistake. Looks like they have all the products one could want just no help in purchasing them

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The Home Depot
The Home Depot
The Home Depot

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Lowe's Home Improvement

Lowe's Home Improvement

2.2(239 reviews)
2.3 mi
$$

I love browsing at Lowe's! I found a wonderful selection of plants during my visit. I was…read moredisappointed however when I got home and realized they each had large bugs (pincher maybe?) inside their pots. Kimberly waited on me at the checkstand. She was kind and efficient. It began to pour down rain like nobody's business and as I stood there checking out the customer behind me "Ben" asked if I wanted him to get my car and drive it to the entrance! Why yes, thank you Ben!! Overall good shopping experience.

I came into Lowe's today to purchase a Microwave for an elderly couple who I help with random house…read moremaintenance. While I was driving there I got a text from a tenant that I manage a house for who told me their dishwasher is having troubles and needs replacement. I walked around for a bit in appliances to see which microwave and dishwasher I could purchase. There was 1 person working the appliances helping someone already, the. myself and 1 other person waiting for help. The employee noticed us waiting and quickly called for more associates to come help in appliances. Within 5 or so minutes someone (Kiera) had come over to ask if I needed help. I told her I wanted to purchase a microwave and walked her over to the one I wanted which fortunately in stock so she went to the back to get it. While waiting I was trying to make a decision on which dishwasher I was going to purchase. While I was waiting for Kiera. Another associate came over to see if I needed help. The other person that needed help was already being helped. Shortly after Kiera came out with the microwave I wanted then asked if I needed help with anything else. I told her I needed to purchase a dishwasher for a rental house. She was very knowledgeable about the different dishwashers and explained to me the differences of each one I pointed out as well as check to see if they had them in stock. I finally decided on an LG dishwasher that was in stock so I can get the quickest delivery and install. It costs $209 for the delivery, install and haul away of the old dishwasher and another $50 for the power cord and required hoses/parts. Since the dishwasher was in stock, I should be hearing from the delivery/installation person in the next couple days to schedule the delivery/install. Fortunately, I can install the microwave myself. I'm not sure if Lowe's just happened to have more employees working today (Sunday, 2/2/26) or they have improved their service, but it was a very pleasant experience today. Special thanks to Kiera who provided exceptional service!

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement - 6/11/25 FYI.

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6/11/25 FYI.

Pacific Ace Hardware - hardware - Updated May 2026

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