I've been coming to this location for years! Great store, properly ran and very professional. I've…read morebeen coming here since Julio was a manager at this location and he always took care of me and fixed any issues. Now he's a rep and backs up his employees! A great store starts with great leadership!

I visited a Sherwin-Williams store in my neighborhood to obtain a color match for touchups around…read moremy house. unfortunately, the color was inaccurate. upon returning to the store to rectify the issue, I was disappointed that the staff did not offer to top off the gallon of paint that I have previously purchase despite the initial color mismatch. Their handling of the situation fell short of professional standards.

Came in with a handful of now-defunct Kelly-Moore paints and a drywall swatch that needed to be…read morecolor matched -- and honestly, the experience exceeded expectations. Alex and Ervin immediately stood out. They were very familiar with Kelly-Moore paints and, without hesitation, were able to identify the color and sheen of the drywall sample I brought in. That level of knowledge alone gave me confidence I was in the right place. Ervin took it a step further by asking about the areas of my home being painted and recommending the appropriate paint grade based on traffic and environment. He broke down the differences in a way that was easy to understand without feeling overwhelming. Super helpful and clearly knows his stuff. Turnaround was quick -- I got a call the very next day that my paints were ready, and that included five different color matches. That's impressive. At pickup, pricing was exactly what you'd expect for quality paint, no surprises there. What I did appreciate was Ervin offering to load the paint into my car -- small gesture, but it goes a long way. Knowledgeable staff, efficient service, and quality product. Definitely coming back for future projects.

These people weee super friendly and really knowledgeable. I can't believe they have bad reviews…read more They even gave me a discount just because.

Close to my job and they deliver called gave them what I was looking for made it happen quick and…read moreaffordable and dropped it off to my painter what more can u ask for if u need a color mixed up for A custom or stock paint job they will take care of u here's the finished product

Wow! I can't believe the arrogance of these employees!!!! I been coming here to buy sundries for a…read morecouple years and when I have questions about what paint to use on my car I got laughed at and made to feel stupid!!! I'm blown away since they all maybe make $10per hour and customer service should be the #1 priority!!!! DO NOT EVER GO HERE IF YOU EVEN HAVE ONE QUESTION!!! I will never go back. NEDS is a much better place if you have any questions no matter what. I'm blown away STILL!!! Lame

Service is always great... staff is very friendly and knowledgeable about their productsread more

Big fans of their products so we always come here for our home projects. There's no dedicated…read moreparking lot, but the street parking is rarely full. The staff are always kind and helpful since we usually have questions as we tackle each new project. There have been times when the store is not open during their normal hours - they've lost power a few times and other times, we couldn't figure out why. So depending on the urgency of your needs, you may want to call ahead to confirm that they're open before making the trip.

The best place for paint needs in Napa! The big box stores could never. They are so helpful in…read morethere, knowledgeable, patient, a great line of products. Recently, I went in for a color match for my bedroom walls, and I can't believe how dead on accurate it is! They're just fantastic in there, I can't say enough good things about them. I've been going there for years, and can't imagine going anywhere else.

The nicest people in Napa! Dropped off my paint to recycle this morning and it was so easy.read more

Paint? How exciting right? Actually if you go to CSI Paint you will get professionals who not only…read moreunderstand paint, and coatings, they thing beyond your color. You don't get the big boxstore experience and thank god for that. Go see the team, have a coffee, and get some paint and paint accessories.

So after going to all the big box stores and the chain paint stores we stopped at CSI Paint based…read moreon a recommendation. First, the staff are great always ready to answer any questions and always available. The paint we selected was outstanding and looks awesome. If you need the best in paint see they team at CSI Paint

Got all of our questions answered with amazing customer service! Got us to skip Home Depot and will…read morebe going back to pick up more supplies for when we paint our house in the spring. It's rare to find amazing guest service like this these days. They were all very patient and thorough and went the extra mile to make sure we had what we needed and all things were addressed. This was at the Pleasant Hill store! Thank you so much to Ernesto, Lex, & Steve! You all were fantastic!

I haven't written a review in years, but the customer service in this store is incredible, and I…read morewanted to share. We spoke with Dave and he was extremely knowledgeable and helpful. He recommended their Everest line of paint, which is zero VOC, since we want to limit VOC exposure in our home with young kids. Dave gave great product recommendations and even shared some helpful painting tips. I can't recommend this store highly enough!

Irwin was very helpful and gave us a lot of advice on paint selection, cost and value. He helped us…read morenarrow down which neutral shade of colors we wanted for our home and the paint turned out perfectly! I couldn't be happier! Thank you so much for your expertise! We had a great experience.

Some people hear the name Sherwin Williams and automatically think high prices…read more Not true, while the competitions prices have kept going up Sherwin Williams has managed to hold the line on paint prices And this is on a very high quality paint. No matter where you go there are times that the computer match isn't perfect, I have taken paint samples here and the guys have managed to do it by eye, add a little of this and a little of that, end up with a perfect match I still go to Lowe's or Home Depot for rollers, brushes etc. (prices on that stuff is a little higher here) Great selection of quality items, Knowledgeable staff, very easy to deal with