Okay, Yelp.....what's up with removing reviews?? This is the 4th of my recent reviews that went…read more*poof*...let's get on that. (business owners have mentioned this to me as well!) Anyway, let's focus on the wonderful Evergreen Eye Care. Dr. Zamberlan and her staff are consummate professionals. I haven't had such a modern, comprehensive exam in a long time. The staff are so welcoming, from making my appointment to my first visit. Unlike a lot of medical offices, the waiting room is not crowded and Dr. Z. takes her time sharing her knowledge with her patients. I truly felt valued and am so happy to have found my "forever" eye care practice. Sandy was the assistant at my visit...so friendly and knowledgeable. Nicole helped me select 2 frames (which are very reasonably priced) plus new reading lenses and offered me their current discounts. They have such a nice selection and I've never chosen glasses so quickly! I cannot think of any suggestions to make other than to ask that you please continue to do what you are doing. Evergreen Eye Care is awesome. *Update: I referred my hub to EEC and asked him about his experience. He said, "I loved it!!" He went on to share how complete his exam was and all the great suggestions Dr. Z. offered. In this era of impersonal, conveyer-belt medicine, Evergreen is the antithesis. We are fans for life!

Evergreen Eye Care is top-notch. Everything from the friendliness and professionalism of the…read moreentire staff, to the cleanliness and modern atmosphere, to the amazing technology is the best I've ever experienced. The waiting room features a hot and cold water dispenser, as well as a Keurig coffeemaker with a huge variety of flavors. Chairs are plush and comfortable. I was particularly impressed with the technology in the pre-exam area. There are four machines right in a row. The first is an interactive test for peripheral vision / size of field of view. The second is an automatic test to establish one's baseline eyeglasses prescription, featuring a barn at the end of street on a grassy field to look at as opposed to others I've experienced that have nothing or a blurry circle. The third is an "air puff" glaucoma tester, and the fourth is one that takes photos of one's eyes. The wait to see the eye doctor was very short, and Dr. Hu was extremely professional, polite, and helpful. She was the first eye doctor who was ever able to answer my questions about how to determine which of two lens choices to pick. Here is the conversation: "Which is clearer, 1, or 2"? I said that "1 may look a bit sharper, but the 'O' looks like a square where it looks round on '2'". Her advice to choose the one that is less distorted seems to have made all the difference in the world. The prescription I got was far and away the easiest to adjust to I've ever experienced. They literally required no adjustment period at all. It was instantly perfect. I was also very happy that this exam, despite it having been my first exam in over a decade, didn't require my eyes to be dilated. I'm not sure exactly why this is, but I'm not complaining. If you're a new patient, don't get discouraged by the long wait time before you can get in. The reason that they're booked solid for a few months out is because they are great, and waiting is definitely worth it.

Dr Cole has been such a blessing! From direct phone calls to his knowledge and diagnosis of my…read moreeyes. Which is more than any doctor has ever done for me. This man actually cares, he has given me hope and my eyesight back soon. If you suffer from a rare disease down to just wanting a good eye doctor he's your guy! He's spent countless hours helping me and that is rare these days!

Dr. Dodd has such a friendly and caring approach to her practice. My wife visited her today while…read moreexperiencing numerous other medical challenges. Dr. Dodd was quick to recognize the situation and did a remarkable job of turning the situation around with humor and fun.

Staff is knowledgeable, caring, polite and professional. Great selection of eyewear and they…read moreperform my annual check up with ease.

I came here to get my 18 month old fitted for glasses, which as one can imagine, is an unpleasant…read moreexperience for everyone. Despite my toddler refusing any help, Bernadette and staff were all patient, understanding and helpful. We got her glasses pretty quickly after ordering. They fit great, and she actually enjoys wearing them!

My all time favorite place to buy the dopest lenses possible. Very, very happy with my service…read morehere. They were quick, friendly, and so very professional. Buying glasses was quick & painless - fastest fifteen minutes of my life. This place is cool. Shout out to Gare-Bear and Shami-poo! You're the real MVPs. Go Huskies. ;)

Been coming to get my glasses here for years. They have an optometry department there as well. This…read moretime I got some new glasses but they ordered the wrong ones. So I called back and they replaced the glasses with the on es that I originally ordered. The staff is very friendly and they are very knowledgeable. I don't think you will be disappointed going here.

From the receptionist, to the eye doctor everyone was pleasant and kind!…read more My previous employer had turned my insurance off prior to the date they had told me, which I did not know until I was wrapping up my appointment. Without going into incredible detail, the woman that was ordering the glasses for me was amazing. She made my day much better, very empathetic and took her time helping me. Great spot!

First experience at this location was great. Everyone was friendly, welcoming, and extremely…read morehelpful. The doctor was fantastic, even helped me with some natural remedies for my tired/dry eyes because I don't do well with eye drops. The staff and overall environment made me feel comfortable to take my time, ask questions, and leave feeling confident in the care I was provided.

Yay, I can see again thanks to some new ultra-thin, ultra-light eyeglasses from Vancouver Vision…read moreClinic. Sure, my wife isn't happy that I'm still not seeing things her way, but at least my frames look cool. And, she got a new pair of glasses, too ... with help from a $25-off referral coupon from a previous customer. Message me if you need one. An even better deal (for me at least), was the 50% off a second pair of glasses discount. I went with a pair of hip prescription sunglasses. Sure, it rains all the time here, but it's nice on sunny days (or vacation) to not have to squint. Vancouver Vision Clinic is a full-service and very professional place to get your eyewear ... which also means it's as expensive af. Thank God (and the receptionist up front) that they took my insurance. I didn't even know my coverage included vision until she said, "Well, let me just check." The glasses were still pricey af, but at least I saved some $$ on the exam and frames. Overall, I've got no complaints ... well, except one. When my wife said she was considering also getting contacts, they switched to a different salesperson who brought high-pressure, act-now tactics that became a total turn-off. We ended up simply getting her contacts another place. No biggie, but still -1 for the contacts sales rep. Since I don't wear contacts, I'll definitely be back to Vancouver Vision Clinic the next time I need my eyes checked or some new specs. P.S. Thanks to Chuck H. for the referral!!

I'm so disappointed. My parents had been coming here for years, so we chose this office based on…read moretheir recommendation. It isn't easy for me to leave a negative review, but our experience has been incredibly frustrating. I purchased progressive lenses that cost over $500. I was told that if they didn't work, I could bring them back and they would make them right. After about five weeks, I called because I was having trouble adjusting. I was told to give it more time, so I did. After several more months, the glasses still made me nauseated and didn't work properly. When I went back, I was told I was wearing them incorrectly and just needed to move my head more. However, if I physically hold the glasses higher on my face, they work much better. Despite that, I was ultimately told they would not remake or adjust them. Then my daughter had an issue with her glasses. She was given the wrong prescription and had to take them back. They corrected the prescription, and she chose replacement frames that were less expensive than the originals. Even though the original mistake was theirs, they refused to refund the $80 difference in the cost of the frames. Glasses are a significant investment, and they're essential for everyday life. When mistakes happen, customers deserve to have them corrected without additional cost. Instead, I'm left with $500 glasses that I can't comfortably wear, and my vision insurance won't cover another pair for two years. On top of that, we overpaid for my daughter's replacement frames because of the office's error. This has been the worst customer service I've experienced from a healthcare provider. The right thing to do would be to remake my glasses so they fit and function properly and refund the $80 difference for my daughter's replacement frames. That seems like a fair and reasonable resolution. I hope this review encourages the office to make things right. Until then, I can only recommend if you get your eye exam here plan to purchase your glasses somewhere else. Thank you, Frustrated and Blind

I had never been to this clinic before but specifically came in for prescription safety glasses…read morethrough my work. The staff was very welcoming and very friendly. Celia at the front desk was very helpful when I was filling out my insurance info and paperwork. When I did my eye exam with Dr. Robert, he was so helpful and so patient with me and was very informative on different options. Out of all the optometrists that I have seen in the past, he has been the best one I've gone to. I can tell that he really cares about his patients and I am so glad that I found this place through my work. After I got my eyes dilated, I hung out a little bit and looked through glasses trying to find ones that fit my face. I am very petite and I have a very small face, and I always get glasses in the kids section. The person working that evening was so patient with me and so very helpful. I wish I got her name, but she had short curly hair and it was brownish blonde I think. I felt like she went above and beyond to help me find frames that sit comfortably on my face. I didn't feel rushed at all. She even went to the back a few times to try to find other pairs that might fit me. Overall, I had the best experience here and will most likely come back for my future eye exams. I love the staff and I love how they made me feel comfortable and cared for.

I have been a patient of Dr. Linda Medeski for over 15 years. The friendly office staff is…read moreprofessional and knowledgeable in their field of expertise. I appreciate the fact that they are well-informed on my insurance benefits and the accuracy in billing. I have always been very happy with my care. The patient/doctor relationship has extended into a friendship, and I always look forward to a warm welcome to my exams. My family members are also patients. I highly recommend Downtown Vision Center to anyone that is in need of optometry care. Denise Sandvig

I wanted to take the time to update my review. It was time for my husband and my two year eye…read moreexams. I made our appointments online through their website. I also filled out the necessary paperwork online beforehand to save time. I made our appointments back to back (9:50 am & 10am). This worked out wonderfully. We were both out of there in 40 mins! Love how helpful and efficient they are! The lady that checked us in was super friendly and helpful. She noticed our insurance had changed in January and worked hard to help us find out who our new provider was. She researched and let us know what our insurance covered with them since they were out of network with our new provider. We ended up just getting eye exams with a $10 copay. Our new provider didn't cover contacts or glasses with them, but they did mention Visionworks is in network with our provider and we should try them to get our full benefit coverage. We will definitely be doing that. I really appreciated them taking the time to help us figure out our best course of action with the best financial coverage. Highly recommend!

Experience at this location is always good with everyone other than one lady who finalizes our…read moreframe/lens orders at the end. The first time years ago I gave her the benefit of the doubt because we all have our days. However, every time I go in for my exam and to pick new frames this woman is rude, condescending, and short with me and I've seen it with other customers as well. This time was my daughter's first experience and after her feeling the same way and picking up on the negativity, I felt it was time to rate this location. If I could rate it based off everyone else in there, I would give them a 5, but due to each experience ending with this lady and leaving with a bad taste in my mouth, I definitely think they can do a lot better. (I went to a different location to see if there was a difference, there definitely was and we will be going to that location moving forward)