I went to this clinic for a regular check up and for a new prescription. What I waited 3 weeks to…read moreget was a pair of thick, heavy, prism glasses which I did not want or ask for. Dr. Hornsby examined me. I told the woman that was supposed to assist me that they are not what I wanted, so she told me that they could substitute those with regular precription lens. All I had to do was wait until the replacement glasses came in and they would call me to bring in my own frames and the refit would take about an hour. Well, they did call me and they prepared the regular lens to fit my frame. When I sat down to try the glasses on, the same woman sat down accross from me and immediately accused me of cussing and told me that my conduct was not allowed in the store. I was totally shocked by her accusation and asked where that came from because I did not cuss at anyone at any time and she told me that 2 other employees heard me and told her. My wife was with me and she said I did not cuss at all. The woman then told me that the store has microphones and that she would listen to hear what I said. Well, she never got back to me on that and the new glasses are totally useless because when I put them on, everything was distorted and blurry. I told her that and she said that I just had to get used to them. Get used to them, have you ever had to get used to a pair of prescription glasses? I'm 87 years old and a retired, decorated U.S. Navy veteran and I have had dozens of prescription glasses in my life and never had to GET USED TO THEM. I also have never been treated so badly at any store in my entire life. The woman that said I was cussing and assisted me was very rude to say the least. She would not listen long enough for me to tell her what the problem was with the glasses. Now I'm out $533 and no glasses. I bought a pair of Walmart READERS for about $12 and can read and see better then what I got at this place. PLEASE, don't go to this store for anything.

Drs are great, however service to get contacts or place orders do not work. On my 5th attempt in 2…read moreweeks to get a contact order. Still on hold at 15 min!

Precise exams and explains issues to patient, answers Q also. I have been using him for about…read morethirty years. Prices fair for eyewear.

I can see really good and there really nice people but the glasses frames are not worth a crap what…read moredo I do

Friendly, never any issues. The whole family goes here and have had a positive experience.read more

Eek! Methinks not!…read more Did not get pass the front desk! I called Bender's Eyecare located in Enterprise Al to confirm if they accept my insurance. Not only did the woman respond yes, but she added that there will not be any out-of-pocket expenses related to my exam. Upon arrival to my scheduled appointment, however, I was advised otherwise. Not sure what the disconnect is with this facility. From a previous review I see that this is not the first time that this has occurred. Customer service means providing accurate information. Dudes!! Figure it out! What a waste of time! From here on out - ophthalmologist it is!!

Dr. Kelley at ESA performed my cataract surgery, and it was outstanding! From the initial…read moreconsultation to post-op, their care was top-notch. The surgery was smooth, recovery seamless, and my vision improved significantly. Plus, Dr. Kelley's expertise isn't the only thing easy on the eyes! Highly recommend for his skill, compassion, and stellar results. If you need ophthalmological care, he's the one to see--literally!

I highly recommend using another facility!!! Not even one star but it made me do it to post the…read morereview. I went into the office with my elderly mother a few weeks ago for a consult on cataract surgery. I waited in the waiting room room until she was done. I noticed a few agitated customers but wasn't my problem so I blew it off. My mother was scheduled for surgery so we did the surgery then immediately left the surgery center and went to the office site for the dr to check her. I made no pit stops on the way between the surgery center and the dr office. I am parking and the receptionist calls and says how much longer until you arrive? I said well I'm trying to park and we will be in. I walk in before my mother(she's still sluggish from anesthesia or whatever they gave her). The receptionist doesn't say hi how was surgery nothing to greet in a friendly manner. She says"Ms Pace" I said yes ma'am she says" you have a balance of 34$ when will that be paid". I said well can't it wait until we are leaving I mean I just parked and ran in to tell you she was here. My mom gets called back. The nurse and dr were great. I go out before her to pull the car under the awning at the door to pick her up and retrieve my credit card to pay the balance because I said I would at check out. I walk back in to the check out receptionist being loud with my mom and the other receptionist yelling at her saying I would pay at check out. I had my credit card in hand to pay the bill when I came back in. My intentions were to pay it until I heard the harassing going on. My mom had no clue because she was still drunk on meds when we originally got there. This is not appropriate. This is the poorest customer service I have ever seen in a medical facility. You work in the medical field and have no empathy for the patients coming in and out. My mother had just paid the $240 co pay for the surgery. She Had no clue she a had balance for a test that insurance didn't pay for. After I seen the way they treated her less than two hours from having a procedure done there was no way I was paying. That $34 can wait. You have elderly people coming in and out of that office daily. I would bet my life 90% of those people are on fixed incomes. But there had to be an approval given to let the bill slide until she returned for a follow up from her procedure. These patients are dispensable and replaceable to this office. The check out receptionists walked away from me when I put her in her place to continue yelling from an office in the back of the building. As a postmaster, I would never allow my front end workers to be so rude and lack so much empathy for my customers. And you shouldn't either. I hope they don't treat their mother the way mine was treated. A smile and how are you today goes a long way. I will make sure that every employee of the usps knows not to use this place because your front desk people are awful humans. Do better with your front desk positions!!! Hire people that want to work and love their job. Not these crabs in the sand that want to bite everyone that walks through the door. These elderly people deserve respect.

Dr Ruddock and her staff are the best. They have treated my wife and me for various skin cancers…read moreover the last several years. I have total trust knowing they care about their patients.

Absolutely the best healing test and hearing aid fitting I've ever experienced…read more Deb was the greatest technician and was so knowledgeable and helpful I highly recommend buying your hearing aids from Sam's Club

As always, have had the best experience. My hearing aids are a game changer and Dr Sullivan has…read morebeen a dream at helping me get them adjust just how I need them

We had our first visits yesterday and it went great! The hygienist was so so great with my 4 year…read moreold for his first visit ever. The place was very clean. The front desk receptionist was also very friendly . I also enjoyed that the staff got us in right at our scheduled time, we didn't have to wait. I highly recommend !

I've been coming to Dr Spurlin since we moved to Alabama from Hawaii. I absolutely love her work…read moreand the atmosphere she provides. Our two toddlers come here as well and they make it fun and comfortable for the little ones. Her team has always been so helpful and very knowledgeable on any questions that arise. I highly recommend DR. Spurlin and know you will love it as much as my family does.

Great plastic surgeon doing fantastic work in a super nice facility. Appreciate Dr. Walding's…read morededication and flexibility

It takes an hour to see the doctor, close to two hours until youre out the door.. even with an…read moreappointment. Butttt they do great work and Dr walding is awesome!