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    Eye Surgical Associates

    3.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Eye Surgical Associates

    Eye surgery

    Eye Surgical Associates Photos

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    2 months ago

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    Dothan Optometric Clinic - Dr. Lauren E. Albert

    Dothan Optometric Clinic

    3.5(11 reviews)
    4.4 mi

    I went to this clinic for a regular check up and for a new prescription. What I waited 3 weeks to…read moreget was a pair of thick, heavy, prism glasses which I did not want or ask for. Dr. Hornsby examined me. I told the woman that was supposed to assist me that they are not what I wanted, so she told me that they could substitute those with regular precription lens. All I had to do was wait until the replacement glasses came in and they would call me to bring in my own frames and the refit would take about an hour. Well, they did call me and they prepared the regular lens to fit my frame. When I sat down to try the glasses on, the same woman sat down accross from me and immediately accused me of cussing and told me that my conduct was not allowed in the store. I was totally shocked by her accusation and asked where that came from because I did not cuss at anyone at any time and she told me that 2 other employees heard me and told her. My wife was with me and she said I did not cuss at all. The woman then told me that the store has microphones and that she would listen to hear what I said. Well, she never got back to me on that and the new glasses are totally useless because when I put them on, everything was distorted and blurry. I told her that and she said that I just had to get used to them. Get used to them, have you ever had to get used to a pair of prescription glasses? I'm 87 years old and a retired, decorated U.S. Navy veteran and I have had dozens of prescription glasses in my life and never had to GET USED TO THEM. I also have never been treated so badly at any store in my entire life. The woman that said I was cussing and assisted me was very rude to say the least. She would not listen long enough for me to tell her what the problem was with the glasses. Now I'm out $533 and no glasses. I bought a pair of Walmart READERS for about $12 and can read and see better then what I got at this place. PLEASE, don't go to this store for anything.

    Drs are great, however service to get contacts or place orders do not work. On my 5th attempt in 2…read moreweeks to get a contact order. Still on hold at 15 min!

    Photos
    Dothan Optometric Clinic - Dr. Michael A. Griffin

    Dr. Michael A. Griffin

    Dothan Optometric Clinic - Dr. Megan Walker

    Dr. Megan Walker

    Dothan Optometric Clinic

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    Richard W Bryant, MD

    Richard W Bryant, MD

    1.0(1 review)
    0.9 mi

    I've never had a worse experience with a doctor in my life. I was never able to get my very basic…read morequestions answered about surgical procedures he said were required for my eyesight and how they are conducted. Patients are expected to endure 3+ hours on a barrage of tests and sign up for surgery but God Forbid you ask the surgeon one question (and there is NO pre-op appt to do so). Dr. Bryant rushed me out the door and everyone I spoke with on the phone gave me a different answer. So, I made a 3 hour round trip one last time for an in-depth consultation. What a waste of time. He didn't answer a single one of my questions. Dr. Bryant was very condescending, unprofessional, and unethical in his defensive communication toward me. He needs to be investigated because God only knows how he treats his staff if this is how he treats his patients. Meanwhile, after each visit he has his scribes write that the patient has discussed things with the doctor in "great detail." This is a lie. Always trust your gut! As for the billing, this "puppy mill" operation is cashing in on their faulty systems by charging patients $75-$250 for cancellation and rescheduling fees. For example, if you get sick and call 2 days prior to reschedule your appt, expect to get hit with a $75 fee! Their portals are a mess and don't reflect accurate appts. You will not receive a timely reminder of your appt either. I've been waiting for over a month to hear back from a billing supervisor named Angela to correct an issue but she refuses to talk to me. Avoid this place at all costs.

    Eye Surgical Associates - opthamalogists - Updated October 2026

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