In October of 2025 I went to the Marianna store for an eye exam and looked for frames at that…read morestore, I didn't see anything that was fitting me just right, they suggested I go to the Dothan office that they had a larger selection. I went over and found a pair that I liked, sat with one of their SALESPEOPLE and was told that after insurance my TOTAL would be $400. I paid for the sunglasses and asked for them to be sent to the Marianna office because it was closer for me to pick up. I was sent or received a message a couple to a few weeks later that my sunglasses were ready for pick up. I went to the Marianna office and they told me they did not receive them they were still in the Dothan office, I was going away that weekend and wanted the new glasses so I drove to Dothan and picked them up. Fast forward a couple months I get a bill for $1100 for my glasses. Make a call to the Dothan office and they say it was never submitted to the insurance company and said they would submit it. Now 6 months later I get a bill for $92 for sales tax on the glasses that I paid $400 for. These guys play a lot of games with their billing and making the numbers look better than they are! I guess the first girl doesn't know how to add the tax to my "TOTAL" before the sale. The other people don't know how to add my insurance to the sale and the other people don't know how to ship the glasses to Marianna like I asked before they tell me they are there. Not very professional! Typical salespeople!! BEWARE!! For me NEVER AGAIN!! TOO much stupidity for a pair of glasses!!

March 9, 2026 In January 2025 and February 2025, I had…read morecataract surgeries with lens implants. I have used Eye Center South previously and had no problems, in fact, I had a great experience. However, this time proved to be a different story: (1) I was misled in what the results of the lens implants should be (how well I would be able to see after the implants), (2) the review of past history, current tests, and results of the surgery were ignored, (3) there were not follow-ups at the office the day after each surgery, only a phone call from a staff member (4) the CRNA made rude comments just prior to surgery and the doctors made rude comments during follow-up visits, (5) there was a good size skin tear on the end of my nose when I awoke from the 2nd cataract/implant surgery-this was totally avoidable-there is NO reason for it other than being too aggressive in pulling the tape off, and (6) the price for lenses was $920/lens higher than what other local ophthalmologists charge. **The positive is that the nurses and receptionists were professional and helpful.

Do not go here. This is probably the second business I've ever given a one star review to and I've…read morebeen elite for years. They were supposed to charge my secondary insurance for my contacts and they didn't. They kept telling me they would and by Friday, they said it was too long so they couldn't refund me... this was their fault, btw. I ended up paying out of pocket and had to use my insurance for glasses that I didn't need because I bought a pair of glasses the year prior. But I only go to the eye doctor once a year anyway. I went here in March 18 of LAST YEAR (2022) and I just got a bill from them this month (August 2023). Over a year later for $90 to fit me for contacts. By the way, the woman I saw here recommended monthly disposables which were a nightmare and so uncomfortable and I ended up ordering my regular ones online anyway. So, I also ended up wasting my money on the monthly disposables that I purchase here as well. This place is a complete waste of money and time which is why I never returned when I needed a new prescription this year. Don't say I didn't warn you and good luck.

The best eye dr. Takes time to really address any eye problems. Super nice and goes above and…read morebeyond.

Dr. Kato doesn't suffer from the God complex common in his profession, and always treats patients…read moreas human beings rather than numbers. He has always taken the time to answer any questions I've had over the years, and has never complained that I was taking too much of his time. He has repeatedly shown himself to be a calm, down to earth, extremely competent physician. I'd give him 6 stars if I could.

Dr. Kato has taken care of me since I came to Tallahickey in 1990. I have grown to appreciate a…read morephysician who is calm, cool, collected,and conservative in his or her approach to a patient. When I have had an urgent need, they have been able to see me. He explains things to me in terms I can understand and I have never felt that I was being talked down to. He has always been responsive to my concerns. His staff are great, the office is pleasant, and everyone has always been a pleasure to deal with.

Used them for years for regular exams, then had to have cataract surgery. Dr. Leoncavallo used…read morewrong upgraded lens. When other eye was done, he tried using another upgraded lens to compensate for the wrong one and eyesight was worse. After paying $3000 extra for the Johnson & Johnson upgraded lens we requested a refund which he gave us a sob story it would come out of his pocket... no regard for messing up my eyesight. He finally refunded us but when we returned for follow-up scheduled appointment he refused to see us and had nurse tell us we did not have an appointment. Total lack of integrity and honesty. No improvement in eyesight and he still got paid by Medicare and supplemental insurance.

My appointment for cataract surgery was cancelled twice. My hubby and I still work and have other…read moreappointments we've had to change twice. It's frustrating but I realize stuff happens. Probably best not to schedule around the holidays.

Very professional and thorough. Provided feedback on the issue I came in for. Staff very friendly…read moreand professional as well.

The team at Palmer Eye is amazing! They have a ton of experience, the latest technology, and a…read moregreat bedside manner. Highly recommend!

Excellent, professional, and expedient service with a welcoming atmosphere. Make this your eyecare…read morestop.

I was staying in Troy because I had to leave my home in Panama City after Hurricane Michael. I lost…read moremy contact lense prescription and all my contacts so I needed a new script and more lenses. The staff was super nice! Dr. Moring and everyone else was just great. The place is very nice, clean, professional and I would highly recommend to anyone who needs an eye appointment, glasses or contacts.

Went to the Dr had great service and got glasses and safety glasses. Good service good Dr.read more

From the owner: Eye Center South is dedicated to improving your vision and eye health with our expert eye doctors…read moreand staff We continue to bring on specialists to ensure that we have access to the best treatments for any eye condition. Whether you're visiting one of our locations for a routine eye exam or having a procedure done at our surgery center, you'll always have convenient access to the most trustworthy team in the industry. In addition to comprehensive eye exams, we provide long-term treatment and management of eye conditions like AMD and other macular issues, dry eye, diabetic eye diseases, and floaters. We even offer aesthetic solutions for eyelid issues, and refractive surgeries, including LASIK, to permanently improve vision.