I've been going to Dr Feagan ever since I moved to Dothan 8 years ago. I have had no reason to go…read moreto anyone else. He is very thorough in his exams. He explains everything to me and doesn't mind when I ask a lot of questions. Everyone in the office and all of his assistants have always been very nice to me. I wouldn't go anywhere else.

I go here for all of my glasses and my contact lenses my daughter also Goes here for her…read moreeyeglasses. I took my mother in today after leaving Danny vision completely devastated at what they had done to my mother and how they had costed her over $500 for a pair of damaged eyeglasses. Walking in the door the doctor hard as I started to explain about the glasses Danny vision had messed up and would not fix or refund and he came immediately over and asked how he could help. They were very helpful and made my mother feel so much better and now they have another customer who will be going back. They are always attentive and personal and you are never in there for very long their work is top notch and I would recommend them to anyone

I went to this clinic for a regular check up and for a new prescription. What I waited 3 weeks to…read moreget was a pair of thick, heavy, prism glasses which I did not want or ask for. Dr. Hornsby examined me. I told the woman that was supposed to assist me that they are not what I wanted, so she told me that they could substitute those with regular precription lens. All I had to do was wait until the replacement glasses came in and they would call me to bring in my own frames and the refit would take about an hour. Well, they did call me and they prepared the regular lens to fit my frame. When I sat down to try the glasses on, the same woman sat down accross from me and immediately accused me of cussing and told me that my conduct was not allowed in the store. I was totally shocked by her accusation and asked where that came from because I did not cuss at anyone at any time and she told me that 2 other employees heard me and told her. My wife was with me and she said I did not cuss at all. The woman then told me that the store has microphones and that she would listen to hear what I said. Well, she never got back to me on that and the new glasses are totally useless because when I put them on, everything was distorted and blurry. I told her that and she said that I just had to get used to them. Get used to them, have you ever had to get used to a pair of prescription glasses? I'm 87 years old and a retired, decorated U.S. Navy veteran and I have had dozens of prescription glasses in my life and never had to GET USED TO THEM. I also have never been treated so badly at any store in my entire life. The woman that said I was cussing and assisted me was very rude to say the least. She would not listen long enough for me to tell her what the problem was with the glasses. Now I'm out $533 and no glasses. I bought a pair of Walmart READERS for about $12 and can read and see better then what I got at this place. PLEASE, don't go to this store for anything.

Drs are great, however service to get contacts or place orders do not work. On my 5th attempt in 2…read moreweeks to get a contact order. Still on hold at 15 min!

The check in process has been the worst I've ever seen. People that came in after us were seen…read morebefore us. We love Dr. Denny. But the out front service is going to force me to find a new optometrist. Tried talking to office manager but they were not working today. One person left and at least two to three others weren't happy as well. Not only were they incorporated they were rude. Our 10:20 appointment turned into 11:30 and it was after 1:00 before we left.

I notice every thing. The wait was reasonable. Just come prepared. Don't come an hour early and…read moreloudly complain you've been waiting an hour and about to leave. Like really? Just leave. I don't mind waiting for quality and accuracy. The staff was professional and well coordinated. Each person knew exactly what he/she was suppose to do. Even with difficult patients the staff remained calm. No personal chatter or complaining behind the desk. Just smile more. I have been a patient since 1986 and still happy. Very pleased to see a diverse, knowledgeable staff. Thank you.

While the experience I had with the manager at the Dothan AL location wasn't positive, I think…read moreAmerica's Best as a company does care about their clients and went above and beyond to try to help me with my glasses issue.

Only reason for this being the ratings is due to the facts of... Only has one eye dr at this…read morelocation and is not there on Mondays either. 2nd reason you will have an appointment and have to spend like 2-3 hrs to be seen. 3rd reason is Dr made my mom get into the chair after she had just lost her leg, then have her go back into the waiting room, then do it one more time and she couldn't get up a 3rd time. Customer service was excellent from everyone else.

Great value. Convenient to have an express eyeglass store in Dothan. Eyeglasses are normally ready…read morein an hour.

The best they were very helpful too! And the lady that checked me out was so sweet Tysmread more