5/12/21 Where to begin.... Start off not so great. The wait however was well worth the service!!!…read more The truck "HUGE" spotless, which in my book says a lot, as I sigh in relief, shows up finally. 2 gentlemen movers jump out knowing I'm probably not the happiest camper on the block and within minuets of introduction, very clear, meaningful and sincere apology, Rick & Rob had me smiling ear to ear. Rick's experience with people, his job (I believe 15 yrs), the furniture (cares about each individual piece as if it was his) and working with his team was outstanding. I had two drop off points and we literally went through each piece of furniture and decided where and when each piece should be loaded for organized, time saving and protective measures. Rob, not as long in the biz, was spot on and excellent with his people skills as well, as he took in short cuts (totally making sense), safety measures (hand positions and such) from Rick and only having to learn once! I am so impressed with this team and the company that stands behind them! I urge anyone moving and any Realtors who have clients moving in or around AZ, and these days its a constant, to use no one else but SOFT TOUCH MOVING & PACKING! Thanks again Rick & Rob and Kim (I believe that was the office Mgr)! Jackie & Bobby

I am writing as a repeat customer to express my strong dissatisfaction with Soft Touch Moving and…read moreto document a pattern of poor service, unexpected fees, and unprofessional behavior. Previous Moves: My first two moves with your company cost between $250 and $350 each. The most recent quoted move was significantly higher at a flat $500, with an additional $180 charged in 30-minute increments (rounded up) for any time over the agreed period via the Groupon deal. During the most recent interaction, I was charged unexpected extra fees. When I questioned them, the representative hung up on me. I called back to request assistance in recovering funds through Groupon. The representative again stated that Groupon is a third party and not their problem, then hung up on me a second time. Email from Lisa (for reference): "Thank you for sending this over. We have 6/12 arrival 630-7am. For the Groupon we will need the Groupon redemption code and I can send over our contract and payment link for the trip fee $100 + $40 mileage fee and $90 moving supplies that are required to properly protect and handle your belongings (stretch wrap, mattress bags and tape). On the day of service any additional hours are $180 prorated in 30 minute increments rounded up. Please let me know if you have any questions Thank you Lisa" You may verify yourself whether these additional charges are clearly disclosed in the original Groupon description. Edit after laughable response from owner: I have receipts from th bank showing I received a full refund. No need to lie. Service Issues: * First Move: The crew initially performed a walkthrough and appeared professional. However, after the move was completed, they had forgotten one of my televisions. Despite pointing it out, they offered no solution and simply left. I was forced to arrange separate transportation for the large TV myself. While the crew was polite, the lack of accountability after a walkthrough was unacceptable. * Second Move (No-Show): The movers failed to show up entirely. I filed a dispute with my credit card, which resulted in a full refund. Credit Card Refund Confirmation: "We are writing to inform you that a refund has been initiated in connection with your recent transaction with Soft Touch Moving. After reviewing your dispute and the details provided, we have processed a reversal of the applicable charge. The credited amount will be returned to your account ending in **** within 3-5 business days, depending on your financial institution's posting times. No further action is required from you at this time. If you do not see the refund reflected after the stated timeframe, please contact us so we can assist you further. We appreciate your patience while we completed our review." In summary, I would strongly advise others not to waste their time or money with Soft Touch Moving. The combination of surprise fees, poor communication, unprofessional hang-ups, forgotten items, and no-shows demonstrates a clear lack of reliability and customer service.

For the past decades I've lived in the Valley we've always used Two Men and A Truck when we move…read moreand they do a perfectly fine job. This month we needed someone to do a crosstown move for our son. Two Men's quote was extremely high so I researched a bit and found the stellar reviews of Just-In Time Moving. Since their quote was almost half the price (!) we decided to give them a try. You wonder if paying less means inferior service or other problems. That wasn't the case at all. Communication was great. Eric and Miguel showed up right on time (one of those dreadful 110° Phoenix heat advisory days) and worked quickly and carefully. We were very happy to have found this company and are pleased to say they'll be our local movers going forward.

Just-In Time Moving truly helped me out of an emergency situation…read more I had originally hired another moving company, Not Your Husband Moving, and ended up in a terrible situation where I was billed for more than double the estimated hours for the move into storage and the move was not completed as originally estimated. I needed to get my household goods out of their storage quickly to stop the situation from getting worse. Just-In Time Moving was gracious enough to fit me into their schedule last minute. Their office was communicative, their estimate was thorough and clear, and the final bill matched what they estimated. The crew showed up on time, communicated throughout the day, and was professional, careful, and kind. This was not a simple move. They had to unload my furniture and belongings from storage crates, unwrap items that had been wrapped by the prior mover, take care with everything, rewrap my furniture, load it, transport it, and unload it into my new storage unit. They completed the entire job in 7.5 hours. By comparison, the prior mover had tried to bill me 16.5 hours for the move into storage alone. Just-In Time Moving did a fantastic job, and I am extremely grateful they were willing to help me on short notice. After the experience I had before them, their professionalism, clear communication, and honest billing meant everything. My advice to anyone hiring movers: read all reviews carefully, do not take online ratings at face value, check whether the company is listed with moversaz.org, review BBB ratings, and read how the company responds to 1-star and 2-star reviews. I wish I had done more research before hiring the first company. I am very thankful I found Just-In Time Moving when I did.

Andrew and Mo were super nice and worked really quickly. Everything was carefully wrapped and…read moretransported and upon arrival, they helped arrange the furniture in our preferred locations.

Brandon and the team were amazing. I would definitely recommend this moving company to anyone in…read morethe valley. They're amazing team who work very efficient and professional.

Above and Beyond Movers are first Class. They are as close to White Glove Service as you can get…read morewithout the white gloves. Uses them in 2025 and ready to use a second time in 2026. Don-Anthem, Arizona

Great company with excellent service and response times! Very happy with our two part move. Roy…read moreand his team were careful and helpful!

movers were very friendly and professional. also they were very transparent about worked hours.read more

Like most people moving just 15 minutes away, my husband and I initially wondered if we could just…read moredo it ourselves with help from friends and family. "It couldn't be that bad, right?" Just to see, I spent a day calling around for quotes. Some places wanted nearly $300/hr plus a long laundry list of hidden fees, and I thought there was no way it was worth it. But the last company I called was Sterling Interstate, and wow--what a breath of fresh air. We had already dealt with a lot of stress while closing on our first home, and we just needed a reliable team to cross the finish line. The moving industry doesn't always have the best reputation, so I was praying they'd be good--and they turned out to be the absolute best. Not only is their hourly rate very fair for the quality of work, but they also don't hit you with random fees. My husband and I had our home 95% packed and stacked, leaving them to navigate moving everything down a flight of stairs and prepping/packing the larger furniture. Since this was our first time hiring movers, we were blown away: they wrapped and packed everything like it was going cross-country! Even knowing it was only a 15-minute drive, they took zero chances with damage, and everything arrived completely untouched. I am terrible with names, so I've already forgotten the exact crew who came out, but they were AMAZING. On a brutally hot and humid July day in Arizona, they hustled nonstop for 6.5 hours. They took necessary breaks, but they worked so hard, all while cracking jokes with us and keeping the mood light. By the time they left, it felt like saying goodbye to old friends. Pro tip: If you hire movers in the AZ summer, please be kind--offer them cold water, sports drinks, and maybe some Rice Krispies Treats to keep them going! They saved us so much time and left us with the energy to unpack and settle in half the time it would have taken on our own. We are so thankful we went with Sterling Interstate. I don't even want to think about moving again, but it's a relief knowing exactly who we'll call when the time comes. 10/10 recommend!

Best team, best price, best time. Jordan, Will, and Nick are the goats. Punctual, efficient, and…read morehigh-energy. They made quick work navigating our large items down narrow stairs from our old apartment and somehow got everything to fit in the elevator at the new one. Moving doesn't have to be a nightmare. Thank you guys! Definitely reaching back out when it's time to hit it again!

Don't waste your time calling anywhere else! Called & Jordan the owner, friendly, non hustler…read moredirect gave me rate. (I called 3 others prior) Decided to go with his company based on a few factors. Set day and time to have 2 men move the heavy stuff from one condo to next. Hayden and Alex arrived. Clean cut and professional. No sketch factor which was a consideration. Worked quick and with care for the items. Wasted no time. Took just about the 2 hrs as planned. Couldn't be more content and appreciated we didn't have to babysit or hover. Accepted Zelle. 5 Stars! Keep up the great work ethic!!!!

I needed to move three heavy, high-quality furniture pieces (200+ pounds each) within 4 days. A…read moreWise Move couldn't provide a truck on such short notice, but they went the extra mile to come up with labor to help me load/unload my own truck 2 days later for a very reasonable rate. The movers were professional and obviously experienced. They identified and resolved potential issues before they became problems. Scheduling was clearly communicated. They were on time and accommodated our requests/concerns. We would definitely use them again.

A Wise Move is hands down the best moving company I've ever used in my lifetime. Mike's…read moreprofessionalism, integrity, and commitment to customer satisfaction are truly top-tier. Although one of the movers made a mistake with my washer installation, Mike took ownership of the situation and corrected the problem immediately after I brought it to his attention. That level of accountability and customer service speaks volumes about how he runs his business. Aside from that, the movers were fast, patient, and respectful, throughout the entire move. It's clear that Mike holds his team to high standards and genuinely cares about the quality of service his company provides. I highly recommend A Wise Move to anyone looking for dependable movers. I will absolutely be using their services again in the future!

On time, quick, thorough, polite, neat, nice what else needs to be said!!!!!! The movers were…read moreAndrew, James, Nate, GOOD JOB!!!!!!!!!!

BUYER BEWARE -- GET ALL MATERIAL COSTS IN WRITING BEFORE HIRING MOVING TEAM SIX…read more Our experience with Moving Team Six (Move #26476) was extremely frustrating. After we requested that our furniture be pad-wrapped for storage, we were charged $1,200 for 60 furniture pads at $20 each. Before work began, we were not given a written estimate stating the expected quantity or warning that wrapping could add approximately $1,200 to our bill. Our concern is not the wrapping itself, but the lack of transparency about the quantity and total material cost. A $20-per-pad price does not clearly communicate that approximately 60 pads may be used. A charge of this size should have been disclosed and approved in advance, rather than presented afterward as an unexpected surcharge. We asked Moving Team Six to review the charge and consider an adjustment, but did not receive the adjustment requested. Before hiring a moving company, get the expected material quantities, per-unit prices, total estimated costs, and approval process for additional charges in writing. This review reflects our experience and opinion. The lack of transparency and unexpected $1,200 surcharge made this experience particularly disappointing. I do not recommend hiring this company.

I had a simple move of a ton of stuff, with the complication of both houses closing escrow the same…read moreday. Jeff and his crew (Roy, Matthew & Aidan) came up with a solution for me that was very workable. They came out 2 days before the move and completely loaded up a U-Haul. They came back 2 days later with their truck and loaded up the balance of my property, moved both trucks to my new location and unloaded both. These guys worked like dogs, but very efficient and friendly dogs! They were extremely careful with my stuff, and the only thing that got broken was a piece that I transported myself. I should have let them do it. They came in under what their original time / cost estimate was. I would HIGHLY RECOMMEND these guys and God forbid, I should ever have to move again, they would be my first call. Thanks guys, you were GREAT!!

Good, efficient communication and overall great service! Matthew led the 3 man moving unit and they…read moredid a great job in the 108° heat, maintaining a great attitude the whole way through. Would use these guys again and highly recommended.

We would highly recommend this company. Their packers and movers are simply amazing!…read morePat, Spencer and Melanie coordinated beautifully with us. The crew members were so courteous and respectful of both our homes as well as our belongings. We could not believe how quickly and efficiently they packed and moved us; again, simply amazing! Their pricing was very fair and competitive. Last but by no means least ... they are good people, it was a joy spending time with them. Do yourself a favor, look no further and call them today; you will not regret it!

This great team works like a well oiled machine. They were prompt, professional, polite, friendly…read morepeople. You won't be disappointed. They know their stuff and I would hire them again without hesitation. Really good guys.