Edit: I spoke to Rodrigo who said he'd do a partial credit today (5/10/2021) so if that goes through this will remain a three star review. I still wouldn't feel comfortable picking up a large order without checking it in the parking lot before pulling away though. I would not order here for pickup again. I guess if someone really wanted Outback and had time to check everything it would be okay but definitely don't pick up for a large order. My order was missing a drink for the kid's meal and also the bloomin' onion (the only reason I chose Outback instead of Texas Roadhouse). I've been on hold for the manager for 20 mins so now I'll need to call back tomorrow and ask for a partial refund instead of potentially getting the remainder of my order dropped off to me. Also, I have two charges pending so hopefully I only end up getting charged for one. If a manager reads this it's order 021039 from 5/9/2021 read more

I've been to outback probably like 10 times. The food was really good. Service took a little long and one time they got my order wrong, but is very good and reminds me of Australia. read more

The food was surprisingly good and at a good price, and the service was excellent. My only caveat is that everything was too salty. Next time I go I'll ask them to refrain from the salt--I can always add more if needed. Recommended. read more

Such great service and our prime rib dinners were sooooo amazingly tender and juicy! I had never been to Outback before and a gift card from one of the families I service finally brought me here... I'm so glad I came and I'm definitely returning in the near future! read more

Outback Steakhouse - 16oz Prime Rib. Excellent! - Steakhouses Near Me - Naperville, Illinois

We have been going to this location for 20+ years. We almost always come for our birthdays. We were there for our Sons birthday Saturday late afternoon. I ordered the crab legs and filet mignon. As soon as they put my dish in front of me I could smell a fishy odor. I smelled the crab legs and they smelled like ammonia. Sent the dish back and the manager returned with my steak and baked potato on a smaller plate and offered me something else. I got the coconut shrimp. He took $10 off the bill. Not worth it. He didn't seem all that sorry either. My husband says the floor in the bathroom was extremely sticky. This place has gone down hill. Wasn't that busy at that time either. I could have gotten violently Ill had I eaten the crab legs. How the cooks and wait staff didn't notice is beyond me. read more

Our company paid for us to have dinner at Outback Steakhouse tonight. Our waiter was Victor. He was AMAZING! Our food was great, the staff was friendly, just an all around wonderful night. Thank you to Victor for putting up with our shenanigans. We had a blast! read more

Amazing staff, great food, Emily was phenomenal in takeaway. The place was so wonderful and filled with helpful people, as well as a clean environment. The server Rachel was so excited to be there. read more

Came to this location as we received an Outback gift card for Christmas. We were told there was a wait and opted to wait in the car as the front door kept letting cold air in. We re-entered after waiting the 20 min period. The hostess seemed confused when we came back in and we likely would not have been told our table was ready if we had not walked back in. Once we were seated we ordered drinks. A staff member walked around the entire dining room multiple times with our drinks on the tray and asked numerous tables if they had ordered our drinks. We finally received our drinks after about 10 minutes and ordered a Blooming Onion to start. 2 out of the 4 people in our party enjoyed the appetizer, however, the other 2 stated the blooming onion tasted like nail polish remover and had to spit their bites into a napkin. We also ordered sirloin which looked like a burnt hockey puck on the outside. One person in our party stated his steak tasted like he had "just licked a grill". One of the worst steaks I have ever eaten in my life. Took the steak to go to feed to my dog instead. I also Ordered mashed potatoes as a side which were cold and bland. The coconut shrimp, steak chili and baked potatoes were decent. Overall, this meal was a massive let down. Paul Richards will not be back read more

Outback Steakhouse - Steakhouses Near Me - Naperville, Illinois

The food here is always excellent but the staff is iffy. There is one bartender who is very rude. I always check if she's at the bar I will sit where I have a waitress. Tonight we walked in and sat at a table in the bar and no one waited on us. I finally grabbed a waitress and she said my manger said these aren't tables tonight they are waiting spots! What?? We walked out. read more

It wasn't a bad experience, but it's wasn't spectacular. I went in with moderate expectations and they met those expectations. Upon arriving we had to wait 45 minutes due to the new Covid, which was totally fine with me. We were seated in a booth down the hall from the door which was kinda annoying because every time someone entered my group was hit with a blast of cold air. Staff was nice and good. No overly long wait or feelings of being rushed. The service was very smooth. The food was good but no amazing. I first tried to order the Ribeye and Shrimp but I was informed that they were out of Ribeye. I was fine with it but again it was only like 5 pm, and not that late into the dinner rush. So I settle for the Sirloin and Shrimp. It came out at a reasonable time and for the most part it was good. The shrimp were okay but the sirloin was well good and seasoned. Overall the experience wasn't bad, but wasn't amazing. It was a nice dinner just a few small issues. read more

Food was amazing!! We had appetizers of coconut shrimp and that was delicious. Very little wait and food came out nice and hot. Everything delicious!! Bartender even made me a chocolate martini that is not on their menu. Our server ROSE was great!!! read more

Outback Steakhouse - Great good!! Great service. Rose was amazing!! - Steakhouses Near Me - Naperville, Illinois

Service was horrible. The restaurant was empty, had plenty of employees working And had to ask twice for the bread, which is usually the first to come out and we didn't get it till after our dinner was brought out. Had to ask another employee for our bill. Bad service!! Food was ok. read more

I ordered ribs and let me tell you they were just fatty ribs with no meat, cooked soft and mushy. I ordered through Uber eats so it was a loss since the restaurant won't take responsibility for the poor quality of food. I thought this was a good restaurant but I was wrong UPDATE The manger Heather sent me a nicely worded letter apologizing for the quality of the food and included a $20 gift card for Outback! Wow, I am impressed. I will eat there again and give an honest review after. That is good business! Changing my stars to 4 due to the gracious apology read more

Heather and Liz went above and beyond to make sure everything was made perfectly and that I was 100% happy with my order!

Not sure how I've never reviewed this place before because my family likes to go here with some frequency. The look of the place since they renovated a year or so ago is quite nice, with dark wood, ambient lighting, and the best part: acoustic tiles to dampen the sound. We all noted a couple of times how quiet the place seemed for as crowded as it was. If you have to wait for a table there is a self-serve water cooler with citrus-infused water; drink it as you watch the endless loop of food porn on a TV screen over the hostess station (steaks tossed with spices, asparagus tumbling onto the grill...oh yeah, baby.) Ahem. Anyway, we all went for a special: mini lobster tail and a small sirloin steak for the affordable price of $15.95. I will say, even though the degrees of done-ness are explained and pictured in the menu, my dad and I still switched steaks since his was less done and we prefer the opposite (more done for him, less done for me). The first bite of my lobster was a tiny bit fishy but then I didn't detect that again after that. We were all super impressed by our server, Kayla, who was not only informative but also kept us in the loop on everything ("It'll be just a moment for the drinks from the bar"; "Your order will be right out"). We actually caught the manager to let him know how well we had been served, and how often do you feel the need to do that? Really excellent. Are these the best steaks on earth? Well, no. But they're quite good for the price and the renovated setting is calming for such a hopping restaurant. Overall, Outback is a solid chain choice if you're in the mood for meat. read more

Great lunch. Hot baked potato soup along with a burger perfectly done and yummy fries. Our waitress greeted us promptly with a smile and warm freshly baked bread. Oh so good. Oddly, no hot tea as a beverage. Settled with just the ice water. No room for dessert this time, but boy they look delicious and having sampled them in the past I know what I'm missing!!!! Dang! We will be back again in the new year. read more

Service was pretty good. Asked for recommendation of the best steak to prepare Pittsburgh style. Server said yes they can prepare that way and recommended a steak. Was not even close. Steak was thin, no char whatsoever. Lots of fat, I mean a lot. Loaded baked potato, not so much on it. Total disappointment. If you want a decent steak try somewhere else. I do not recommend dining here at all. I will continue my search for a steak place that knows how to prepare steaks. You would think that a steak place would understand their main menu item. read more

Tastes great and I love their bread it is so good with the butter. Also their Queensland's chicken and shrimp is delicious and I recommend it. The limited edition Kingsland's steak and shrimp I recommend to it is so good when it comes to pasta. Highly recommend coming here the service is great and it goes by fast when you talk to a lot of people in a big party. read more

Ate lunch there on yesterday. The bread was very good and salad was okay. The steak was tough with little flavor. The waitress had to be reminded to bring additional silverware, onions for the salad and dipping sauce for the chicken. The twisted ribs were leftovers, I could not taste the freshness of the meat. I was so disappointed with this eatery. It was very cold inside. read more

First time visiting outback steakhouse and I was really underwhelmed. I ordered the surf and turf, the steak was overcooked and chewy and my grilled shrimp was salty. I was there with a large group and didn't have time to have it fixed. I did rate it 2 stars because our waitress was very attentive and awesome. read more

Outback Steakhouse - Steakhouses Near Me - Naperville, Illinois

Should be called "the dumpster out back" Came here to pick up an order and waited 45 extra minutes outside for them to give me my food which is cold now. They couldn't figure out how to process my gift card and told me his coworker is new and screws up when I rush him. I didn't say anything until he gave me a receipt that didn't take off the gift card amount. They were so rude to me. In addition my entire order was wrong. They gave me 7 meals instead of the 4 I asked for and charged me for the 7. All the food was undercooked and awful. They also didn't give me sides I asked for and paid for. I will not be returning. When you have a whole family waiting for you to bring home food, and these idiots are staring at a POS screen they can't read, it really boils my blood. read more

From the get-go when we walked in, there was an attitude of contempt. It was like, oh my goodness another customer that we have to serve, dammit! As we got seated into the corner with all the other poor guests, I asked if we could be seated away from some people into a nice little booth in the corner, she rolled her eyes and started walking towards the booth we wanted. It took a long time for the waiter to come see what we wanted for drinks. When he did come over, he also had the attitude of contempt and Impatience. WHEN Our food came out, the shrimp were cold, and the steak was burnt, there too long on one side. I got a margarita, and that was probably the best part of the whole evening with the exception of the company that I had brought along with me. After I drink the margarita and put the glass to the side for him to remove the glass, he never even asked me if I wanted another one. Very unprofessional. So do I recommend this restaurant, no! I do believe it's this only location and I would stay clear of it. If you get a waiter, named Magic, absolutely leave! What a waste of my $50 gift card! read more

Went here for the first time in years and was pleasantly surprised! We were treated with such respect and politeness, even my 96 year old Mother was impressed! The food was amazing, service was awesome, and everyone was very nice. I had to stop and tell the manager before I left how wonderful it was. It has taken me awhile to write this but i just couldn't not say how great it was. Thank You Rodrigo Rodriguez and Crew!!!! read more

Tuesday 5:20 pm. service was terrible. Server took 40 minutes to come back to take our order, food was brought out by others, had to keep asking for sugar for iced tea. Servers were standing in a group chatting as we kept waiting. finally got our check and the servers were standing at hostess stand chatting. It was 6:44 pm when we could finally leave. worst service ever. read more

This review is for a delivery order through Uber Eats. The prime rib I ordered arrived dry and over done - I requested rare. If they didn't have rare they should have contacted me and told me so. It was Grey meat. Worst creamed spinach I've ever had - they obviously used frozen spinach because it tasted solely of butter. And the baked potato was burnt and inside brown, it was inedible. For $40 I got nothing worth eating & it all went into the trash. I will never ever order or eat here again. read more

Server couldn't answer any questions without asking someone else. Didn't get our bread until we finished our salad and received our entree. It took 3 people to get bread. My steak was rare and I ordered med well. She finally came when we were almost finished eating to asked how does everything look. I figured it was to late to mention my rare steak at this point. Her excuse about the bread was, we are short handed back there. What ever. Used to like this place. No more eating here. Train your people better. read more

Our steaks were ruined by over-salting. Waiter was nice enough although the wrong soups were delivered but at least they were tasty.Even the Blooming onion was salty. Waiter said he'd let the kitchen know to ease up on the seasoning. Suggestion fir Outback: Cook without salt.It's healthier. read more

I typically have a hard time visiting chain restaurants. My neighbor had given me a gift card for Christmas and since I was getting some work done at Pep Boys, I made the trek over. For a Friday evening around 7 pm, it wasn't totally packed yet. I bellied up to the bar and Tina took care of me right away. It had been a few years since I have been at this location and was impressed with the new menu. I guess I'm on a quest for the best ribeye steak. Even though I just had one on Monday, I ordered a ribeye and gave their new firewood cooking process a try. I made a smart move and brought my soup and bread home, so I could really enjoy my steak. The flavor of the steak was awesome and it was cooked to a perfect medium rare. I love a great soft sweet potato and their honey butter with brown sugar complemented it perfectly. You can meet the nicest people sometimes at the bar, and tonight was no different. I was a little worried when I first sat down, as there was a customer sitting to my left that took three phone calls and each time he told them how he has had five drinks and was totally wasted. Just after that he got a work related phone call and seemed to sober up. I was a little concerned when they gave him a sixth drink, but was glad to hear he had a designated driver with him, that wasn't drinking. The couple to my right was super nice. We had a nice foodie chat and we even shared some suggestions. I could see myself returning, but not on a regular basis, as I still prefer to shop independent, not franchise or corporate restaurants. I'm really not sure if these are franchises or corporate stores. Tina the bartender was super nice and I was surprised I could use the gift card for the tip, so I gave her an inflated tip, instead of leaving $1.20 as a balance on the gift card. "No Rules Just Right" still seems to shine here. Now if they had free WiFi, I may come in more often, just saying. I was a little disappointed that of the five or six TVs in the bar area, the majority of them were on the Hawks game. When I asked if we could put the Bulls game on one of them, they said that those screens were already requested and they put the game on the smallest TV and it had a fuzzy screen. I wasn't able to make my phone a hot spot, so I caught a rare Hawks game. I overheard the drunk guy ask his friend for a dime, so I dug into my pocket and gave him one. He wanted to leave Tina exact change with a $20 tip, not $19.90. Funny how some people act more obnoxious and stupid drunk, then can switch and turn into a pretty nice person. I know better than to drink and have my own vise, so I try not to judge. read more

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Went to dinner last night. Lucy(sp?) Was our waiter, despite it being a packed house she was attentive and delightful. The food was cooked perfect, absolutely no complaints except for the noise level. The amount of screaming infants and toddlers and huge parties of people yelling over the music and each other was absurd. I had to yell for my son sitting right across to hear anything I said. However, I dont find the establishment to blame for this, just patrons who were raised without manners or respect. read more

Outback Steakhouse - Wood fire grilled steak! Perfect! - Steakhouses Near Me - Naperville, Illinois

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This restaurant is a study in total opposites. There were some things that were absolutely horrible and other things that were great. GOOD, I came in on a Friday night at 6 o'clock and Restaurant was pretty full. They don't have and abundance of parking. However, I was seated quickly and. My server was with me in an adequate amount of time. The SERVICE was pretty good. I had a couple refills on my drink without having to ask. However, I constantly felt like my server was rushing me. For example, while I was about halfway through my steak, she asked and I quote "You aren't going to order any dessert are you?" When I said no, she went ahead and dropped my ticket off and said, "I'll be back to get that in just a bit." Like I said, the service was good but... BAD - The food. It's that simple. My salad was adequate but composed of a lot of filler. I ordered the grilled asparagus and it was honestly the worst I've ever eaten. Half of my steak was pretty good but the other half was filled with gristle. I had the ribeye. The restaurant and the restrooms both appeared to be very clean. The restrooms are going to need updating however. For example, part of the drywall was chipping off. read more

Outback Steakhouse - Steakhouses Near Me - Naperville, Illinois

Disappointing to say the least. But it started with the Hostess who had the biggest smile and made us feel welcome. We went just before dinner time, not busy. The service was better than the food, but not by much. Ask how large the Lobster was in the Lobster Dinner 4oz. So I decided to order Lamb Chops and added a Lobster Tail 4oz looked like Crawfish when it came. What ever they put on it was spicy, no where did it say or was I told there be something on the lobster. Ordered the Lamb Chops Medrare, when I got near the bone it was raw. Which means they cooked it on too high of heat. This was my first time to an Outback, really don't think I'll try it again. read more

Outback Steakhouse - Lamb chops - Steakhouses Near Me - Naperville, Illinois

Red headed bartender has the worst attitude, it's as if she is doing you a favor to be served. I cannot remember the last time I had such bad service simply because of her give a s..t attitude. Had to ask for ever and there was only two other customers at the bar. She looked and behaved like she didn't want to be serving anyone. In the service business it's your job to be pleasant even if you don't want to be. She is not very smart if she behaves like that doesn't she know people watch her and adjust their gratuity accordingly. I have been in the Hospitality us Ines's for over 35 years so I know what I am saying. read more

I think everyone can appreciate a good outback steak house. I can honestly say I enjoy the food at this location. To start off, the bread is yummmmmy! I am a little ashamed to admit how much of the bread I have before I eat! Anyway, there's always a good promotion going on here it seems. I had the steak and lobster which was delicious! The portions were a little on the small side but I have a small stomach so it satisfied me enough. Now my boyfriend on the other hand, wouldn't have tasted it. But the steak and lobster wasn't over cooked and the mashed potatoes were buttery and creamy. The restaurant was clean and looks like your standard American chain restaurant. The wait here is never too bad I want to say as the restaurant is fairly large. Our waiter was very nice and we thoroughly enjoyed him. I'd be back! read more

Outback Steakhouse - Lobster and steak combo with mashed potatoes ! - Steakhouses Near Me - Naperville, Illinois

Back in college I would claim that Outback has the best $10 steak dinner you can get anywhere, period. They've raised the prices a bit since then but it's still a hell of a good deal. I always start with a bloomin' onion (how can you not?) and a blue cheese wedge salad to accompany the complimentary warm pumpernickel loaf of bread. Because I'm exceedingly fat (but not really), I also got a bowl of the french onion soup, of which I'm a huge fan. It was slightly cooler than molten lava, so I ate it last and boy did it hit the spot. My main course was the 6oz filet and lobster tail, essentially surf&turf, and it satisfied. Add in two tall mugs of Fosters and you've got yourself a damn fine meal. The filet was a little tendony and given the quality cuts of beef I've had at Outback locations in the past, I was slightly disappointed. Apart from that, it was a terrific dinner. Much more economical than Longhorn, and about the same as Lone Star. Me gusta. read more

Family and I had dinner last night inside. Everything thing was good with great portion size. Service was friendly and fast. The problem is this restaurant is FILTHY. All dish ware had leftover grease marks, film and fingerprints including the glasses. I didn't want to put my hands or arms on the table. The napkins smelled heavy of grease. Stopped in the restroom before leaving, my feet were sticking to the floor. Entrance doors were even coated with layers of marks. read more

I took my wife out to dinner for our 1 Year Anniversary, and we ordered an 8 Oz filet mignon medium-well and a 16 Oz Prime Rib medium-rare, our food finally came out after waiting 45 minutes and the filet came out medium-rare and looked like a 12 Oz sirloin, and the prime rib came out well-done and 70% of it was fat, not much meat at all, we sent our food back to be cooked right and after another 45 minutes my wife's filet came out the same as it was (medium-rare) and the prime rib came out well-done again. We spoke to the manager and asked if the cooks were confused cuz I find it hard to believe that you can mess up 2 Steaks twice and still not get it right, as a result we got up and left, and decided to celebrate our anniversary another night somewhere else. read more

Outback Steakhouse - Filet - Steakhouses Near Me - Naperville, Illinois

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You can get a good meal at good value here. We also walked in without a wait on this night, and we have found that a bit unusual for an Outback Steakhouse. Wife had filet and shrimp ($16), and I had a nice medium 16 oz prime rib ($21). read more

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So, I used to like the salmon and steaks for their char-grilled flavor. But tonight, we found out that Outback no longer has a grill. It's been removed and replaced with a panini-style steamer press. No wonder the Salmon tasted so lame tonight, and wasn't grilled well-done, like we used to get and enjoy. When I mentioned that the menu listed "Perfectly Grilled Salmon" I was advised the menu hadn't been updated. How do you grill steaks, chops, and seafood WITHOUT A FREAKING GRILL?!?!?! Oh, and the ribs they gave my wife--to replace her sucky salmon--tasted like they'd been steamed, too. See Ya, Outback!! We're Out Of Here for good!!! read more

We normally really enjoy outback, but last night was ridiculously bad. The manager decided that the kitchen being backed up was reason to not let the hostess seat people in empty booths. Her rationale was that people would get frustrated sitting and not getting served. That standing at the front of the restaurant overcrowding the exit/entrance made more sense. We stood up front for 40 min with empty booths/tables everywhere. At one point, one of the hostesses was about to seat us, but the other said we can't sit. Apparently the manager only directed one hostess to do this. When I asked to speak to manager, it was ten minutes before she came up. Then was rude telling my wife that she was wrong in wanting to sit. Not sure that this manager understands that the customer is priority one. She could have allowed people to sit, let the hostess advise that they are backed up and it might be a few to get taken care of. At least then we could have at least had water. Funny thing is, it was inconsistent, they sat party's of 2, but not party of 4...or more. read more

Mother's Day dinner. Not taking call ins but hey that's fine if you're managing those who already called in. I don't think you were. How is a folding table and folding chairs OK at Outback "mateys"?!? They are NOT! Did you take too many reservations? Yes! Can u handle that? No. And when I try to cut my steak with a butter knife and ask you for a steak knife don't debate me on whether or not they're the same knife. Because they are not! Everyone on the restaurant seemed disturbed today. Not fun at all. I'll eat elsewhere for $106 next time. Disappointing. Bread wasn't warm, almost seemed stale. Steak was a bit overdone but I didn't say a word because I wanted to be done. And gone. read more

Outback Steakhouse - Outback Steakhouse Naperville - Steakhouses Near Me - Naperville, Illinois