The last time I took this bus was 2019, so I wasn't 100% sure what to expect…read more The bus and ride were surprisingly pleasant. This time I decided to hop on at the Tyson's location instead of the Vienna/Fairfax location. The things I loved/enjoyed: -The bus appeared to be on the newer side (unlike the Greyhound buses I used to take). -The seats were so large and comfy. -There were seat belts available and outlets in the bottom/front of the seats. -There were large, panoramic tinted windows, which made the ride better. -Large garbage bags were placed throughout the bus, which helped keep the bus cleaner (assuming people used them). -The bathroom was small, but decent and clean...at least at the start of the ride. I thought they handed out bottled water upon entering/checking in, but I guess that was a different bus I took in the past. -There were foot rests, but they weren't very useful. I took the 7:40am bus on a Tuesday, so it wasn't as packed as a weekend bus may have been, especially considering we were the 2nd pickup location. The driver was friendly, check-in process was seamless...we just gave our names. I didn't have any large luggage, so I didn't have to use that extra compartment on the outside/bottom of the bus, but it was available for self-loading/unloading. There was additional storage available above the seats (similar to an airplane) and below the front seats. This bus does share the stop with local buses, so it is clearly labeled that Go Bus stops here. Would I take this bus again? Yea, absolutely.

Here I am again feeling like that pedantic privileged consumer complaining about first world…read moreproblems. I hope you read on and make your own assessments. We typically use a competitor to make runs to NYC from Vienna VA who claim to be the best, maybe they are based upon my recent experience. We go at least once a quarter. We have tried multiple methods, train, drive, fly, and bus. I have to say the concept of being able to get on a bus and then chill out while someone else navigates the traffic and pays the tolls, all at a reasonable price, is quite appealing. Based upon our ride yesterday, 08-OCT-2023, Go Bus will be our last resort. Well, I have rambled long enough so let me get to the things I feel Go Bus failed with: 1- The competitor always provides at least one bottle of water. I usually travel fully armed for my needs; but this time we were short on time. I did not bring water, and none was offered. (yeah, first world problem) 2 - The pickup location in NYC has two signs labeled VA - Vienna so there is no way to discern which line to queue. As the bus is open seating, I feel obliged to be there early enough that my spouse and I can get seating together and not right in front of the bathroom. When I finally found an employee to ask, he was dismissive and informed me he only knew details about his bus and his route. 3 - Upon boarding we were directed to open doors on the side bays of the bus where we should load our own luggage. (eh.. not so big a deal as long as your luggage is well closed and substantive) 4 - The bus itself was defiantly showing signs of age an ware. The window at my seat was opaque to the point of not being as much a window as a skylight. 5 - Finally, and the motivation for this review, when we arrived in Vienna VA, the driver disembarked, opened the bay area, and then went about 200 ft away to have a cigarette leaving the passengers to crawl into the bay and retrieve their own luggage. While I am not yet old enough to be fragile, I am old enough that my knees do not work the way they once did. Adding to that, I could afford to lose a considerable amount of weight, I am more than a bit put out at having to crawl into the belly of beast on my own. Thank you for reading. I am not sure if any of this will find its way to someone in the Go Bus management. At any rate, my experience the competitor proclaiming to be the best of the bus lines is the antithesis of this so they may truly have earned the right to call themselves the "best bus" ....

After chartering 2 of their buses for a couple of days:…read more The good: Their prices are competitive. The staff is nice, flexible, and responsive to work with. They worked with us to revise our itinerary up to the last minute. The drivers were on time and patient with our group. The bad: - They accidentally charged us twice and had to give back the money from the 2nd charge (they weren't supposed to but internal miscommunication in them). - One of the drivers they selected drove terribly (recklessly and unstably) - The driver put the wrong address so that we were heading to the same street in the city borough instead of the actual city, where we were supposed to. I had to check with the driver to get him back on course. - buses were old and not great

AVOID THIS BUS COMPANY AT ALL COSTS!!!!!!…read more The incompetence of this company's management, staff, and drivers on the day of my daughter's wedding caused us angst, anger, and exasperation, not to mention we lost an hour of the wedding reception on that evening this past September. My daughter contracted with United Bus to have three coach buses transport 56 people each from a hotel in Alexandria, Virginia, to a wedding venue in the Mount Vernon area about 20 miles away, then back again after the reception at 11 p.m. on September 14, 2019. Allowing for a 20- to 25-minute drive, we figured the passengers would board between 4 and 4:15 p.m. and arrive at the venue no later than 4:50 p.m. The ceremony was scheduled to start at 5 p.m. So at 4 p.m. on Sept. 14 at the Hilton Old Town Alexandria, how many United Bus Charter buses showed up? One. When did Bus No. 2 show up? At 5:20 p.m. When did the third bus show up for the 4 p.m. pickup? Never. A comedy of errors and incompetence left nearly 100 guests waiting in the hotel lobby, so our wedding planner and her assistant quickly set up an Uber code tied to my account to start ferrying guests to the venue as they waited for the second and third buses to arrive at the hotel. Some guests used the code, others just paid themselves, and by the time Bus No. 2 arrived - 80 minutes late! - only seven guests and the wedding planner assistant were left. This 55-person bus departed with eight passengers at around 5:30 p.m. and arrived at 5:55, so the ceremony didn't begin until 6 - one full hour late. This hour delay caused the reception - scheduled to begin at 7 p.m. - to start at 8, meaning we lost an hour of the reception, a full 60 minutes of fun and laughter and dancing, because the venue could not extend beyond 11 p.m. because of noise ordinances and worker considerations. THERE'S MORE: After the reception, there was another bus issue. The third bus finally had arrived, so three buses were lined up in the parking lot, packed with our guests and ready to take them to a bar in Old Town Alexandria for an after-party. One bus departed on time, a little after 11 p.m., while the other two buses idled and prepared to leave. But one of the buses, driven by the same woman who was 80 minutes late for the afternoon pickup, took the wrong exit lane and could not navigate a left-hand turn out of the parking lot - in fact, she hit a fence with the bus, causing damage to the fence and the bus. Then, to add insult to injury, this incompetent driver was unable to back up the bus correctly and maneuver it to a point where she could make a right-hand turn to loop around and take the correct lane out. Her bus blocked the third bus from departing, so 100-plus guests were left stranded on these buses FOR 45 MINUTES! Finally, the driver of the other bus had to get out of his vehicle, take the wheel of her bus, and back up her vehicle so that his bus could get through and her bus could make a right turn, loop around the parking lot, and take the correct lane to finally get out of the lot. Yes, this company's bus driver was unable to maneuver her vehicle in reverse. Beginning on Monday, Sept. 16, we began emailing and calling the bus company to get information on how this situation unfolded and to request a full refund. These efforts were met with more unbelievable incompetence from the company's staff. First, we were told the company's owner was out of the country, unreachable, and would be back "next week," meaning the week of Sept. 23. We eventually found out that he was indeed reachable and had access to the internet, yet he was unable to send us even one email from his account? To say something like, "I understand your frustration and will deal with this when I return from abroad on so-and-so date." In the meantime, the wedding venue sent an email to the United Bus representative who had facilitated the contract, and her response was laughable and almost unintelligible. This response led the wedding venue to ban the bus company from its site, saying, "It sounds to me as if your company owes this family some compensation for the situation they had to endure regarding the timing and professionalism of your drivers. With regard to our venue, we will not be allowing United Bus back at our property as a vendor, and will be informing our clients of this." We continued to call and email the company and were met with more incompetence and delay tactics. "Next week" become the following week before finally the owner picked up his phone. After some back-and-forth, the owner said that he "wasn't proud" of his company's performance that day but would not be giving us a full refund as we requested. In the end, the United Bus owner offered less than a one-third refund, and after consulting with a lawyer, we decided to accept the offer rather than deal with this incompetent company any further. All in all, I would STRONGLY suggest not using United Bus Charter for any reason.

This company cancelled on us (a national non-profit organization) just two weeks before we had a…read morelarge group coming to DC. We had to scramble to get a backup because we did not have a physical picture of our credit card to share with them. This is very concerning and suspect. Who requires someone to send a physical picture of a credit card?!

Fantastic experience from start to finish. Hired them to drive my son and his girlfriend to prom…read more Eddie was very professional and understanding in arranging everything. The teens changed their minds several times and we went down from a limo for 10 to a town car for the couple only. Also had some changes to the schedule, which Eddie rolled with each time. He communicated everything in a very timely manner and the charges were very transparent. The driver was extremely professional and came early. The kids said Adeel was a great driver. I got a text at the end of the trip to say they'd been dropped off at their final destination safely. I really appreciated that. I can't think of any way this service could have been better. Highly recommend this service.

They went above and beyond in every way! Also, our bus driver was a total sweetheart. Definitely…read morerecommend them.

Great service, communication was spot on had no issues booking bus arrived on time was clean and…read moredriver was professional.

Just like to share my experience the service was wonderful, and the bus we rented was fantastic. My…read moreself and my guest had great time . Very grateful,

From the owner: DC4party bus is a solid and capable rental transportation company in the USA. We provide party bus…read moreservices such as wedding party transportation, birthday festivities, bachelorette parties, prom party transportation, wine sampling visits, and many corporate party events. No occasion or event is excessively huge or little for our staff to help you with. Our party transport rentals are excellent for every service. So we give dependable and reasonable party transport rentals throughout the United States.

Vineyard Voyages was an unforgettable experience! The tour combined breathtaking vineyard views…read morewith fascinating insights into local winemaking. Our guide, Dan, was knowledgeable, friendly, and made the journey both educational and fun. 2 of 3 vineyard stops (Williams Gap Winery & Carriage House Wineworks) offered unique wines and warm hospitality, creating a perfect blend of relaxation and discovery. I highly recommend Vineyard Voyages to anyone looking for a unique, enriching wine tour. 1. Williams Gap Winery (good) 2. Hillsborough Winery & Brewery (horrible) 3. Carriage House Wineworks (great)

This experience was absolutely the best. A fun day packed with education, humor, good company, and…read moretime well spent. Christian was the best tour guide, checked us in timely, and just the most friendly person to help answer any questions you may have. And ensure you make it to the next stop. There was a total of 3 wineries we visited, and each was unique and so special. I highly recommend this experience, especially for large groups of friends.

I was in Marshall VA, and needed a spurt of the moment trip to the airport. The owner of the…read morecompany made an exception and i had a lovely ride to the airport. Usman is a lovely man and the car was in wonderful condition. Also, he made for wonderful company.

From the owner: On time Service . Punctuality, Safety , Satisfaction of customer is our priority…read more We are proudly serving all over Virginia, Washington DC , Maryland & West Virginia. Licensed , Insured, certified. Pick Up at Dulles, Reagan , Union Station and drop off Anywhere in USA . Corporate Services Airport services Point to point service Event services Hourly services Tours and sight seeings Special occasion services Wedding and prom Casinos

I will absolutely recommend this company for their transportation services. I needed a reliable…read morecompany to transport 20-28 ladies for my birthday winery tour and they delivered! I used their executive shuttle and it was top tier. Everyone was comfy and safe during the ride. The tech worked perfectly and I was able to play some good music for us during our trek across VA. Our driver, Gary, was phenomenal. 10/10 service!

Excellent Wedding Transportation Experience…read more We hired RSTQ Transportation to provide a white stretch limousine for my daughter's wedding, and everything was absolutely perfect. The limousine was immaculate--beautiful, spacious, and very well maintained. Our driver, Duane, was outstanding. He arrived early, was courteous and professional, and went above and beyond to make the day run smoothly. Even when a little rain popped up, he handled everything flawlessly--holding umbrellas and assisting the bride and her bridesmaids so they stayed dry and comfortable. From start to finish, the service was seamless and stress-free. RSTQ Transportation played a big role in making this special day even more memorable, and we couldn't have asked for better service. I highly recommend them for weddings or any special occasion.

Tarrick and his company are awesome! While reaching out to other charter companies for quotes for…read moreour event, All Pro Charter just made the most sense overall. Their prices were reasonable by comparison and although not the cheapest, Tarrick's swift response, professionalism and detail to high-quality service made the decision easy. Additionally, the driver was on time, accommodating, and had great customer service.

From the owner: Ground transportation services. Corporate events, private tours, personal occasions, shuttle…read moreservice and much more!

Excellent communication and service, Steve was right on time with our early morning pickup and…read moreeverything went super smoothly. The van was clean and well repaired and Steve is a safe driver. He's very personable as well. We usually take the metro to the airport when we fly out of DCA at a reasonable hour but we'll definitely call Steve again when we have an early flight or have to use another airport.

You need to get somewhere? Here's your ride…read more I reviewed multiple providers of shuttle services, Steve beat them all, and he was incredibly responsive. Communication, both ways, was outstanding, and he was on time and helpful going and returning. We were out of the country for three weeks, Steve got us to the airport for the departure, and he was there when we got back, excellent service overall and I plan to use this service in the future. If you got to get there using someone else's transport, Steve and Bethesda Shuttle are your go to, you will NOT regret it.