Don't take OurBus if you think there's any chance of you having to cancel your bus. In 2019 I had…read moreto cancel a couple tickets for another passenger not being able to go due to a family emergency. Instead of a refund, OurBus gives you credits for future bus rides. Okay, other public transportation services give out full refunds so not ideal, but fine. When the credits were issued to me they stated that their policy was the credits DO NOT ever expire. I figured I'd use their services again in the future and kept tab of my credits. Fast forward to this week. I finally had a reason to take the bus again and went to use my credits. Surprise, surprise-- they were gone. I thought it must have been a mistake in my account and reached out to customer service, only to be told that their policy changed and that credits are only valid for 5 years after being issued. Despite the policy being different when I was given my credits, they refused to grandfather me in or give back any of my $100 worth of credits. Wouldn't even extend the expiration date to 5 years from when the policy changed. Would not budge or work with me at all despite me being a regular customer in the past. So basically I had $100 stolen from me. No services rendered, no refund given, and no credits to be seen. Not sure who was in charge of this terrible policy, but it definitely ensured that I will never ever be using OurBus again. I'd warn others about their scummy policy so they don't leave other customers high and dry.

Best bus I ever took to get to NYC. Their drivers are very friendly and professional. Always give…read moreyou water for free:) No reserved seating but trust me if you arrive 30 minutes in advance you will be one of the first people to choose a seat:) No delays, very convenient stops both in Tyson's and NYC. I've already used OutBus 3 times and I will definitely use it again.

Just like to share my experience the service was wonderful, and the bus we rented was fantastic. My…read moreself and my guest had great time . Very grateful,

From the owner: DC4party bus is a solid and capable rental transportation company in the USA. We provide party bus…read moreservices such as wedding party transportation, birthday festivities, bachelorette parties, prom party transportation, wine sampling visits, and many corporate party events. No occasion or event is excessively huge or little for our staff to help you with. Our party transport rentals are excellent for every service. So we give dependable and reasonable party transport rentals throughout the United States.

I have used Chariots for Hire for several years. I started an annual NYC day trip for my…read moreneighborhood and we had Mr. Reggie last year and this year. Mr. Reggie is one of the best drivers I've had. He arrives early no need yo stress of when the bus is arriving. My neighbors love him and was excited we had him again yesterday. The 56 passenger bus id very clean, has outlets for chargers, and DVD player for movies. You'll be very comfortable.

My experience with Chariots for Hire was pretty good. We booked a large party bus to take about 20…read moreof us to a vineyard that was close to 2 hours away. The bus fit everyone comfortably, and overall we had minimal issues. The only issue that did arise was a leak (from the air conditioning I believe) - but that was handled quickly and professionally by the owner (and our driver) once we returned from our trip. Our driver, Wei, arrived a half-hour early and was waiting for us to board at our start time. He was very friendly and professional. He also was very accommodating to our spontaneous requests for bathroom breaks and stopping to get snacks! Overall I would book with Chariots for Hire again in the future.

I will absolutely recommend this company for their transportation services. I needed a reliable…read morecompany to transport 20-28 ladies for my birthday winery tour and they delivered! I used their executive shuttle and it was top tier. Everyone was comfy and safe during the ride. The tech worked perfectly and I was able to play some good music for us during our trek across VA. Our driver, Gary, was phenomenal. 10/10 service!

Excellent Wedding Transportation Experience…read more We hired RSTQ Transportation to provide a white stretch limousine for my daughter's wedding, and everything was absolutely perfect. The limousine was immaculate--beautiful, spacious, and very well maintained. Our driver, Duane, was outstanding. He arrived early, was courteous and professional, and went above and beyond to make the day run smoothly. Even when a little rain popped up, he handled everything flawlessly--holding umbrellas and assisting the bride and her bridesmaids so they stayed dry and comfortable. From start to finish, the service was seamless and stress-free. RSTQ Transportation played a big role in making this special day even more memorable, and we couldn't have asked for better service. I highly recommend them for weddings or any special occasion.

They went above and beyond in every way! Also, our bus driver was a total sweetheart. Definitely…read morerecommend them.

Great service, communication was spot on had no issues booking bus arrived on time was clean and…read moredriver was professional.

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

We used transportation services from Royal Express in December 2018 and it was a good experience…read more The shuttle arrived on time, allowed us to hook up our own music, ensured we were on time for all of our reservations. Also, I truly appreciated the military discount provided and the quote was a flat rate that included all taxes and gratuity. I didn't give them 5 stars because I did not like how at the drop off, the driver asked me how much I paid. That was inappropriate.

I'm happy to leave Royal Express a 5-star review. I threw…read moremy boyfriend a surprise party and wanted to transport about 25 people from our apartment in Columbia Heights to the National Arboretum on a Saturday afternoon. My first thought was the check Groupon and see if I could score a deal, and that's where I saw Royal Express Limousine's name/info, along with many others who were offering a discount. I started going down the page, getting quotes from every company listed. The first place I called quoted me $700 for 4 hours. No thanks. I then called Royal Express and talked to Mike. He gave me an initial quote for nearly $600 and I expressed my intention to purchase the Groupon, which was a 'pay $200 for $500 worth of service' deal, or something along those lines. He then told me that the Groupon only applied to regular car service, no the bus I needed. I was a little ticked, but then he said to hang on and that he would work with me. He quoted me $400. I went in blind to the whole process, not having any idea how much chartering a bus would be, but I knew I didn't want to spend more than $300, even if that meant nixing the fancy transport idea and ordering multiple Uber XLs on the day of the party. So I initially turned down the $400 offer and proceeded calling around. The next place I called quoted me $900 and the place after that gave me a $100 per hour rate, with a 6-hour minimum. I talked to multiple snarky people, fumbled my way through clunky websites and after a couple more calls, I realized that I wasn't going to do any better than with Royal Express Limo, so I ended up calling Mike back and accepting the $400 price tag. I was charged an initial $150 deposit and was told the rest would be charged after the service was delivered. The day of the party, the driver was on time, early in fact, and the bus was great! The leather seats were nice and comfy and the bus was very impressive. Super clean and not one complaint. The driver accommodated us every step the way. For the ride back, they ended up changing out the bus to an ever bigger and nicer one! This one had tables in the front. The driver did a great job and was very friendly. I'd use Royal Express again as well as recommend them to others who need a car service!

After chartering 2 of their buses for a couple of days:…read more The good: Their prices are competitive. The staff is nice, flexible, and responsive to work with. They worked with us to revise our itinerary up to the last minute. The drivers were on time and patient with our group. The bad: - They accidentally charged us twice and had to give back the money from the 2nd charge (they weren't supposed to but internal miscommunication in them). - One of the drivers they selected drove terribly (recklessly and unstably) - The driver put the wrong address so that we were heading to the same street in the city borough instead of the actual city, where we were supposed to. I had to check with the driver to get him back on course. - buses were old and not great

AVOID THIS BUS COMPANY AT ALL COSTS!!!!!!…read more The incompetence of this company's management, staff, and drivers on the day of my daughter's wedding caused us angst, anger, and exasperation, not to mention we lost an hour of the wedding reception on that evening this past September. My daughter contracted with United Bus to have three coach buses transport 56 people each from a hotel in Alexandria, Virginia, to a wedding venue in the Mount Vernon area about 20 miles away, then back again after the reception at 11 p.m. on September 14, 2019. Allowing for a 20- to 25-minute drive, we figured the passengers would board between 4 and 4:15 p.m. and arrive at the venue no later than 4:50 p.m. The ceremony was scheduled to start at 5 p.m. So at 4 p.m. on Sept. 14 at the Hilton Old Town Alexandria, how many United Bus Charter buses showed up? One. When did Bus No. 2 show up? At 5:20 p.m. When did the third bus show up for the 4 p.m. pickup? Never. A comedy of errors and incompetence left nearly 100 guests waiting in the hotel lobby, so our wedding planner and her assistant quickly set up an Uber code tied to my account to start ferrying guests to the venue as they waited for the second and third buses to arrive at the hotel. Some guests used the code, others just paid themselves, and by the time Bus No. 2 arrived - 80 minutes late! - only seven guests and the wedding planner assistant were left. This 55-person bus departed with eight passengers at around 5:30 p.m. and arrived at 5:55, so the ceremony didn't begin until 6 - one full hour late. This hour delay caused the reception - scheduled to begin at 7 p.m. - to start at 8, meaning we lost an hour of the reception, a full 60 minutes of fun and laughter and dancing, because the venue could not extend beyond 11 p.m. because of noise ordinances and worker considerations. THERE'S MORE: After the reception, there was another bus issue. The third bus finally had arrived, so three buses were lined up in the parking lot, packed with our guests and ready to take them to a bar in Old Town Alexandria for an after-party. One bus departed on time, a little after 11 p.m., while the other two buses idled and prepared to leave. But one of the buses, driven by the same woman who was 80 minutes late for the afternoon pickup, took the wrong exit lane and could not navigate a left-hand turn out of the parking lot - in fact, she hit a fence with the bus, causing damage to the fence and the bus. Then, to add insult to injury, this incompetent driver was unable to back up the bus correctly and maneuver it to a point where she could make a right-hand turn to loop around and take the correct lane out. Her bus blocked the third bus from departing, so 100-plus guests were left stranded on these buses FOR 45 MINUTES! Finally, the driver of the other bus had to get out of his vehicle, take the wheel of her bus, and back up her vehicle so that his bus could get through and her bus could make a right turn, loop around the parking lot, and take the correct lane to finally get out of the lot. Yes, this company's bus driver was unable to maneuver her vehicle in reverse. Beginning on Monday, Sept. 16, we began emailing and calling the bus company to get information on how this situation unfolded and to request a full refund. These efforts were met with more unbelievable incompetence from the company's staff. First, we were told the company's owner was out of the country, unreachable, and would be back "next week," meaning the week of Sept. 23. We eventually found out that he was indeed reachable and had access to the internet, yet he was unable to send us even one email from his account? To say something like, "I understand your frustration and will deal with this when I return from abroad on so-and-so date." In the meantime, the wedding venue sent an email to the United Bus representative who had facilitated the contract, and her response was laughable and almost unintelligible. This response led the wedding venue to ban the bus company from its site, saying, "It sounds to me as if your company owes this family some compensation for the situation they had to endure regarding the timing and professionalism of your drivers. With regard to our venue, we will not be allowing United Bus back at our property as a vendor, and will be informing our clients of this." We continued to call and email the company and were met with more incompetence and delay tactics. "Next week" become the following week before finally the owner picked up his phone. After some back-and-forth, the owner said that he "wasn't proud" of his company's performance that day but would not be giving us a full refund as we requested. In the end, the United Bus owner offered less than a one-third refund, and after consulting with a lawyer, we decided to accept the offer rather than deal with this incompetent company any further. All in all, I would STRONGLY suggest not using United Bus Charter for any reason.

Tarrick and his company are awesome! While reaching out to other charter companies for quotes for…read moreour event, All Pro Charter just made the most sense overall. Their prices were reasonable by comparison and although not the cheapest, Tarrick's swift response, professionalism and detail to high-quality service made the decision easy. Additionally, the driver was on time, accommodating, and had great customer service.

From the owner: Ground transportation services. Corporate events, private tours, personal occasions, shuttle…read moreservice and much more!

Booked in a short amount of time during the midst of prom season. Very affordable, very easy to…read morework with, pole was an added bonus .

Excellent. On time. Nice van. Courteous driver. Got our crew onsite quickly and back to HQ with no…read moreissues.