Took the best bus from Virginia to NYC. It was fast and easy to find at both locations. My only…read moregripe is many of the plugs on the bus did not work and by the time I got to NYC I had a dead phone and had to find a place to charge.

We booked BestBus to get to NY from VA. Our 720am bus came on time, we loading and boarded pretty…read morefast. The drivers were friendly and they gave us a free water bottle. WiFi and chargers on the bus to NY did not work but it did from NY back to VA. It was about a 4.5 hour trip so it was cool to just relax instead of driving.

Reliable bus service to New York City. Arrived approximately 30 minutes early and was about 6th…read moreparty in line. Check in was friendly, people were orderly about waiting in line, and boarding was exactly on time. They had water bottles and newspapers for those who wanted. Appreciated trash bags on each row since we were constantly snacking and had things to dispose. On the bus, wifi was pretty reliable for me and temperature was good. Driver was really smiley to my toddler and only stopped for one minute to use the restroom. Safe, friendly drive up north!

Took Vamoose from Arlington to NY and back. Both lags were at 95% occupancy…read more The driver for the Arlington to NYC lag was great, funny and really nice. BAM 25ish, tall, bitingly funny, while being thoughtful and respecting. I asked if V provided water and he apologized relating no, but then gave me a bottle from his chair. The ride was rough though, bus bounced so much that I contemplated taking Amtrak from Bethesda... But the last minute $300 fair priced me out of that option. Fares are a fraction of the price if you book ahead, as low as $25 if you book 3 weeks out and take the first morning departing train. The driver on the NY to Arlington lag, pictured... was rude and condescending. He yelled at me for not moving fast enough rounding the corner on the side walk, taunting me. I let him know that I have a spinal cord injury and couldn't move any faster, didn't help... He yelled at me again. Then once on the bus he turned around and glared at me hard, 100% throwing his weight around. He blocked the 2 front seats from paid customers with his personal belongings, a cooler, lunch bag and his back pack. Who does that? Eddie. This driver needs to be retrained. No one should be treated like this. Additionally, on the way back, someone smoked in the bathroom and that air circulated in the bus for an entire 3 hours. My lungs were begging for mercy by the time I arrived in Arlington. To save money, Vamoose will not allow the AC to run until departure time. So on a 100 degree day, the bus gets to heat up with the boarded passengers cooking on the inside and then it takes a really long time to cool both the hot bus and the overheated passenger to a comfortable climate. Avoid Vamoose at all cost. Take Amtrak.

Best Bus has the BEST customer service! I left my phone on the bus and the BestBus team quickly…read moreshipped it back to me. Shout out to Regina and Rrea! Besides, BestBus's ride between NY and DC does't disappoint. I don't take good customer service and lost and found service from bus companies due to my last nightmare! When I forgot my suitcase after waking up from a nap (another bus company), I realized their call center is outsourced to India, who could not help me reach their ground office in D.C.. I had to be very resourceful and ubered directly to their parking lot to find my suitcase (luckily). Ever since that, I try not to choose bus companies without robust customer support. My experience with BestBus was a breeze. I filled out the lost and found form on their website and called. I was quickly helped and received an email confirming my iPhone was identified within two days. I provided an USPS shipping label and they shipped the phone back to me safe and sound. I'll pay it forward by recommending Best Bus to everyone I know!

Is this the Best bus to NYC from DC? In spite of a promising start, I am sad to say it definitely…read moreisn't. I guess DecentBus or OkayBus wouldn't have quite the same ring though. I was thrilled to see that the 7am bus from DuPont Circle was waiting when I arrived at 6:45, and that I was able to board immediately. Not only was there a working electrical outlet, but the WiFi signal was strong and effect. Those were the "best" parts of the expert - it was all downhill from there. I didn't realize there was an additional stop at Union station, and that took quite a while. The driver was very friendly and courteous, but the 15-minute rest stop that turned into 20 minutes made it clear that speed isn't really a priority for this service. We arrived at the stop on West 34th Street and 9th Ave at 12:10pm, and while it was much quicker to park there than it is near Penn station, if I have to walk to Penn station anyway, this isn't much of a plus for me. Probably the most annoying thing about today was that my 5:30pm return trip was cancelled due to technical issues and I had to cut my trip half an hour short(er) to get the 5pm replacement trip instead. I appreciate getting an early notification about the return bus snafu so I was able to adjust my plans accordingly, and I know these things can happen, but if I'm going to be on buses and trains for 12 hours in a day, losing that half hour of planned productivity really isn't great I'll allow that BestBus likely has the best service I've experienced on an Intercity bus in terms of courtesy and communication. And the DuPont Circle is super convenient for me before the metro is running on a Saturday. Beyond that though, this isn't my preferred choice for travel to New York.

Horrible experience. Traveling to NYC from VA and the bus broke down in the middle lane of I95. The…read morebus driver who spoke very poor English did not let us know what was going on and we sat for about 20 mins until she figured out how to get the bus moving off to the shoulder. A second bus arrived and that driver was not helpful with transferring our luggage to his bus, seeing that I had a boot on my broken ankle. Rude! Once we got to the second bus, the clients on the other bus complained that we were getting on. Our bus had a quiet aura that we adhered to the request. This bus was loud, with everyone speaking to one another, on their phones, etc. we paid for the gold bus experience and got a rotten metal experience. Coming home was better, as our driver kept us informed but the bathroom was disgusting with urine on the floor! Never will I ever travel with them in life! When I sent an email, the manager just responded with "issue do sometime happen". Poor grammar and poor service. I also reported them to BBB.

very happy with their service…read more I had a trip and I need it for a family emergency to return earlier I was helping in New York today, April 15 by Sandy and the rest of the friendly crew and for a small free day rerouted my ticket since another passenger didn't show up I could take a seat on an earlier bus The bus is spacious has tables that fall down and I can highly recommend this company

I've been coming to this dispensary for over 5 years, and unfortunately the quality has gone…read moredownhill while the prices have continued to go up. The products are no longer as consistent as they used to be, and I've noticed a significant drop in quality compared to what they offered in the past. It's disappointing to pay premium prices and receive products that don't meet the same standards. I used to recommend this place to friends, but I can't do that anymore. I really hope management listens to longtime customers and focuses on improving quality instead of just increasing prices.

They went above and beyond in every way! Also, our bus driver was a total sweetheart. Definitely…read morerecommend them.

Don't take OurBus if you think there's any chance of you having to cancel your bus. In 2019 I had…read moreto cancel a couple tickets for another passenger not being able to go due to a family emergency. Instead of a refund, OurBus gives you credits for future bus rides. Okay, other public transportation services give out full refunds so not ideal, but fine. When the credits were issued to me they stated that their policy was the credits DO NOT ever expire. I figured I'd use their services again in the future and kept tab of my credits. Fast forward to this week. I finally had a reason to take the bus again and went to use my credits. Surprise, surprise-- they were gone. I thought it must have been a mistake in my account and reached out to customer service, only to be told that their policy changed and that credits are only valid for 5 years after being issued. Despite the policy being different when I was given my credits, they refused to grandfather me in or give back any of my $100 worth of credits. Wouldn't even extend the expiration date to 5 years from when the policy changed. Would not budge or work with me at all despite me being a regular customer in the past. So basically I had $100 stolen from me. No services rendered, no refund given, and no credits to be seen. Not sure who was in charge of this terrible policy, but it definitely ensured that I will never ever be using OurBus again. I'd warn others about their scummy policy so they don't leave other customers high and dry.

Best bus I ever took to get to NYC. Their drivers are very friendly and professional. Always give…read moreyou water for free:) No reserved seating but trust me if you arrive 30 minutes in advance you will be one of the first people to choose a seat:) No delays, very convenient stops both in Tyson's and NYC. I've already used OutBus 3 times and I will definitely use it again.

I am in a Leisure World club in MD and we used Shalom Transportation to go to Bobby McKeys at the…read moreNational Harbor a few months ago. They were very reasonably priced and had excellent communications with me while planning the excursion. The driver (Sorry, can't remember his name) was excellent and very helpful getting the ladies on and off of the bus! We are planning on using them again soon!

We had such an excellent experience using Shalom Transportation LLC on May 3, 2025 and I highly…read morerecommend using them based on our wonderful experience. Thank you Charles (driver), Jacob (owner) and David (dispatch/coordinator). From the initial on-line contact to get a price quote there was a response from Jacob by email within thirty minutes requesting more detail about pick up/drop off locations, time and number of passengers. The communication was excellent (from beginning to end) and the responsiveness was very impressive. Our superb driver Charles arrived about an hour early (which was great as many of the 14 adults using the Sprinter Van transportation had already arrived). The driver was caring, responsive, generous and had the Sprinter Van A/C cranked up and the van spotless inside and out. The driver's kindness and driving skills was remarkable in all of the passenger's opinion. He went out of his way to accommodate us. Our HS children used another transportation service (booked prior to the adults deciding to use transportation as well). There service was horrible. He was thirty minutes late for pick up, the Party Bus had no air conditioning (it was 90 some degrees for the one hour ride), had no working speakers, driver smelled of marijuana, drove erratically and did little to in regards to service. When we heard about this we terminated their service after the 1 hour of the 6 hours booked for the evening. Our driver Charles of Shalom Transportation, upon our request, took immediate action by contacting Jacob who was polite and generous and provided us with an impromptu remedy by providing our children with alternative transportation on the spot and the report from our HS children was that the service and transportation vehicle was excellent. David, Shalom's dispatcher, immediately stepped in to action (thank you) and provided immediate communication by text and our adjusted bill by email. We were pleased with Shalom Transportation LLC's communication, service and price and would use them again. Thank you Shalom Transportation LLC (specifically Charles, Jacob and Dave). -the Glasser Family.

It's nice not to have to drive... so that's a bonus…read more It was pricier than I thought it should be. Bathroom is not great. They were not great about staying on time. Waited awhile to leave NY. It's fine.. it does the job. I prefer the train option if you book further ahead of time.

I'm honestly shocked that Tripper Bus/Gunther is still operating the way they do. For a company in…read morethe transportation industry, it can cost anywhere between $100 and $400 just to acquire a single new customer. That's a huge investment -- and yet, with the way they treated us, they're throwing that money away. We experienced delays, unprofessional staff, and unreliable service that forced us to dispute charges with our credit card company. Instead of building trust and loyalty, Tripper/Gunther is alienating riders who could have become repeat customers.

Horrible. Never again. I'd rather walk. Old bus and the driver's sudden and constant braking made…read morethe 5 plus hour trip awful. I felt like i might have whiplash when it was over. Braking hard when no one in front of us too. The worst bus ride of my life.

The wifi signal is horribly spotty and the bus arrives 15 minutes away from the actual location…read more It's not ideal for professionals, ideal for people who have lots of time to waste.

Just like to share my experience the service was wonderful, and the bus we rented was fantastic. My…read moreself and my guest had great time . Very grateful,

From the owner: DC4party bus is a solid and capable rental transportation company in the USA. We provide party bus…read moreservices such as wedding party transportation, birthday festivities, bachelorette parties, prom party transportation, wine sampling visits, and many corporate party events. No occasion or event is excessively huge or little for our staff to help you with. Our party transport rentals are excellent for every service. So we give dependable and reasonable party transport rentals throughout the United States.