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    Ott's Auto Sales

    3.8 (4 reviews)
    Open • 8:00 am - 5:00 pm

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    6 years ago

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    Roberts Auto Sales

    Roberts Auto Sales

    (544 reviews)

    I honestly cannot thank Casey enough for the incredible experience he gave me at Roberts Auto…read moreSales. Buying a car is usually stressful, but Casey turned it into one of the smoothest and most enjoyable experiences I've ever had. From the very beginning, Casey treated me with the kind of honesty, kindness, and respect that's almost impossible to find in this industry. He was not only upfront and transparent about everything, but also went out of his way to make sure I felt comfortable and confident at every step. His genuine character and brutally honest approach made me feel like I was working with a trusted friend rather than a salesperson. Casey didn't just help me find the right vehicle--he worked tirelessly to secure me the lowest possible auto loan rate, and for that I'm beyond grateful. I truly appreciate the time, patience, and effort he put into making sure I was taken care of. He made me feel valued, respected, and looked after, which means the world to me. Casey, thank you again for being so extraordinary. You've earned a lifelong customer, and I will be recommending you to everyone I know. To anyone reading this: 2000% without hesitation--go to Roberts Auto Sales and ask for Casey. You'll be treated with honesty, respect, and gratitude every step of the way.

    My experience was/is great! I was able to get the car I wanted with no big issues getting it. I did…read morecome across some issues after getting a used car inspection and reviewing documents further, but Casey made sure to get them resolved and is doing so as I type this. I'm a worrier and Casey was patient with me in addressing my concerns. That alone shows their commitment to customer satisfaction! I greatly appreciate finding a car that suits me and my needs here and recommend this to anyone who needs a used car. Sometimes the communication can be a little lacking though, which can be frustrating. Also the prices, they can't be beat for the quality of cars they have compared to a traditional dealership.

    American Chevrolet

    American Chevrolet

    (258 reviews)

    Oh my, where do I start... Sales:…read moreWe were greeted by DJ within a few minutes with a smile, not the salesman (rushing-bull) attitude. He was polite and inquisitive which instantly put me at ease. Thru the entire Q&A that we peppered him with, he had answers and knew his business. Not to mention, just an all around good guy!! After the purchase was finalized, he took the time to explain EVERY inclusive button and setting. Financial: Ricky was just as kind and polite with all of our questions and explained ALL ASPECTS of how the financing worked and all of the options that were available to us. I especially appreciated, being new to EV technology and ownership, the time he took with warranty information. Being in a tough spot, with a car to trade that had been driven TO DEATH, trying to make a major purchase on 3 hours of sleep and being COMPLETELY out of my depth, the people at American Chevrolet made my experience of buying a new car exceptional!!

    I had a very frustrating and unprofessional experience with American Chevrolet while trying to…read morepurchase a vehicle using my own credit union financing. From the beginning, I clearly stated that I was already approved through my credit union and only needed the dealership to submit the buyer's order through CUDL. Instead of cooperating with that process, I was repeatedly pushed to fill out their internal credit application and use their financing options. Even after explaining multiple times that I did not want to run my credit again, I was told it was "required" or "the only way" to proceed, which was later contradicted by my lender's instructions. I also requested real photos of the specific truck I was interested in on three separate occasions because the listing only showed generic stock images online. I never received clear or direct photos of the actual vehicle, which made it difficult to confidently evaluate what was being sold. Overall, communication felt inconsistent and disorganized, and it seemed like the goal was to shift me away from my approved financing and into their financing at a higher payment and rate rather than follow my lender's process. Because of the lack of transparency and clear information, I ultimately chose to walk away from the deal. I would strongly recommend future buyers confirm financing processes in writing and request actual vehicle photos before spending time at this dealership.

    Mistlin Honda - HONDA CIVIC 25

    Mistlin Honda

    (457 reviews)

    Only saving grace of this place is Stephen in the maintenance department, came in with an issue…read morewith the car starting that could have potentially cost me 200 just to have a diagnostic done that wasn't needed but he was honest enough to tell me it wasn't necessary. He informed me it was only needing a new battery. Ran into another issue with a bolt later after replacing the dead battery from the sensor being stripped so I couldn't secure the battery, but he went out of his way to re thread it saving me another 200 dollars that they parts department wanted to charge me to replace the entire sensor for a simple bolt I can find for 15 bucks on the internet. Only reason I'll be going back is because of him and I won't let anyone else take my wife's car in. Thank you Stephen, needed that win more than you realize.

    Horrible experience with service department and I will not be returning. Took my CRV in for a…read morenoise and $7,500.00 and a week later, they never found the noise. I believe some of the work was completely unnecessary and can't prove otherwise, and other work I authorized as preventative maintenance. Took to Lodi Honda service department to see if they could find what was causing the noise. $400. And two hours later, the noise was fixed. They not only identify the issue. They walked through it with me and took me into the shop to show me what they were looking at. I feel like Lodi is a lot more honest when it comes to single women at least. It was a night and day difference how much respect I felt at Lodi versus Mistlin. Plenty of people have good experiences here, but I will go to Lodi in the future.

    Central Valley Hyundai - At Central Valley Hyundai with our New 2025 Hyundai Palisade Calligraphy! Thank you Giovanna!

    Central Valley Hyundai

    (428 reviews)

    we just bought a 2026 Sonata Hybrid. The staff at CVH is so welcoming and friendly. No high…read morepressure in fact we called them more than they called us. My husband was looking for a certain color combination and the sales manager, Kenny found one after several attempts to do dealer trades with uncooperative dealers in the valley finally was able to get the car we wanted. Luis was the one who showed us the car initially and explained Hyundai's no nonsense approach to car buying. We visited the dealership a few times and Luis always treated us with a great smile and attitude. When it was time to pick up the car Luis was out for the day but Mary helped us with our delivery. Mary was the nicest young gal and has a love for cars like no other young woman I've met. She had us test drive the car and demonstrated the ins and outs of the infotainment system and electronics of the car. She assisted us with all our paperwork which was a seamless process. I can't say enough about Mary, she was just so nice and bubbly and it's obvious she loves her job and people. The finance manager was also very friendly and efficient Kelly did offer us some extra warranties but was never pushy or anything. Usually when it's time to go see the finance manager you know that's where the hard sell is and the payment isn't gonna be what the other sales people told you. In our case that was not so. We got the exact payment and down payment we discussed and never felt any kind of pressure. In fact they didn't even want a deposit or credit report from us while they were doing the dealer trade. we left the dealership feeling like a part of the family. Julie and Dave Taylor Happy Hyundai customers

    I've been waiting on a warranty repair coordinated by this dealership for nearly two months. Every…read moretime I call I get a chatbot and sent to voicemails that are full. I literally can't get through to a real person. AI has made this dealership so bad to deal with.

    Central Valley Used Supercenter

    Central Valley Used Supercenter

    (18 reviews)

    My wife and I purchased a 2006 Ford F-150 XLT and Brandon was very helpful and explained everything…read moreand made the whole process easy. Also the finance department was great also crunching numbers and getting the deal to materialized. There was a Crack in the windshield but Brandon set up an appointment to get it replaced. Definitely recommend Central Valley Automotive Group to my friends if they are going to make a purchase

    I'm toward the end of the Volkswagen "Clean Diesel" emissions control mess and I'm going to need a…read morereplacement. Since these two lots supposedly belong to the same people as the Volkswagen dealer, it will be convenient to return the car to the VW dealer and shop the two lots. I spent some time at the lot next to the VW/Hyundai dealer and no one came to see me. That's odd. I've been to car lots where I would only be halfway out of my car and someone would be there to greet me. In any case, prices are clearly marked. Some of the cars are previous rentals, so they should have had all scheduled maintenance. They list which cars were rentals on the web site but not on the price listing. The other lot, next to the Nissan and Dodge dealers is somewhat mixed with the new vehicles and it's a bit confusing what is used (excuse me, pre-owned) and what is new. On a previous visit, a salesperson was quite helpful. This time, a salesperson stared a me, as if to figure out whether I had money or not, and then, went about his business without a word to me. I really don't want to buy a car now, but the mess is forcing this. If the sales people don't want to bother, what incentive do I have to shop there?

    Ott's Auto Sales - car_dealers - Updated October 2026

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